mPokket Financial Services Customer Care No. 033-6645 2400

Email

• support [at] mpokket [dot] com (For General Support)

For Complaint

Level 1:

• For any query/complaint you can contact at 033-68157400 or mail at grievance [at] mpokket [dot] com .

Level 2:

• If your query isn't resolved within 7 worikngs days, then you can contact the Principal Nodal Officer details are given below:
  Contact No.: 7605057586
  Email: nodal [at] mpokket [dot] com
  Address: PS Srijan Corporate Park,
  Unit 1204, Sector V, Kolkata - 700091

Level 3:

• If your query is still not resolved within 30 working days of the period or you are not satisfied with the resolution given by the above levels, then you can contact the Central Banking Ombudsman at:
  

  Sr No.	Service	Contact Detail	Address
  1	RBI Complaint Management System (CMS)	14448 (8am-10pm) crpc [at] rbi [dot] org [dot] in	Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector -17, Central Vista, Chandigarh - 160017
  2	Non-Banking Financial Company (NBFC) Ombudsman	033-22304982	15, Netaji Subhash Road, Kolkata-700 001

Headquarter

Mpokket Financial Services Private Limited
PS Srijan Corporate Park,
Tower 1, 12^th Floor, Unit No. - 1204,
2, EP & GP, Sector V, Bidhannagar,
Kolkata, West Bengal 700091

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