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MTNL Mumbai Broadband Customer Care No.
Updated on Saturday, 15 February 2025 - 5:30pm
Company Name:
MTNL Toll free Number(s):
- 1130 (Common Service Number)
- 1505 (For FTTH Services)
- 1509 (For Public Grievance)
- 1800 22 1130 (For Customer Support)
- 1800 22 1500 (For Landline Related Query)
- 1800 22 8844 (For Broadband Related Query)
- 1800 22 1505 (For Home Booking And Complaint)
All India Number(s):
- 98690 12345 (For Mobile Services)
- 98698 89988 (For Landline Service)
- 022-22035017 (For Online Bill Payment Query)
- 022-2219 2120 (For Inquiry)
Website:
Official Website IVRS Menu : 1800 22 1130
Select your preferred language- Press 4 : For Broadband Services.
- Press 13 : For Other MTNL services.
Emails
- selfcare@mtnl.net.in (For Customer Support)
- edonline@mtnl.net.in (For Complaint)
Important Links
Helpline Numbers
| Sr No. | Services | Contact No. |
|---|---|---|
| 1 | Fault Booking (Landline broadband) | 198 (Please Call 1500 if you want operator Assistance) |
| 2 | Common Service Number (Landline/Broadband/Mobile) |
1130, 1800221130 |
| 3 | Broadband Enquiry | 12543, 1500, 1504, 1800228844 |
| 4 | Public Grievance Service | 1509 |
| 5 | Know your Landline/Broadband unpaid Bill Amount | 1660, 022-22192120 |
SMS Services
| Sr No. | Type of complaint / enquiry | SMS Text |
|---|---|---|
| 1 | Broadband Complaint Booking | BBCOM XXXXXXXX |
| 2 | Broadband Complaint Tracking | BBFTR XXXXXXXX |
| 3 | Know your Landline/ Broadband unpaid Bill Amount through SMS |
Send SMS Bill < Landline No> to 51001 |
Public Information Officers Details
Unit: GM(Broadband/FTTH)
Area of info CPIO: Information related to Internet/Broadband services
Contact No.: 022-24210387
Email: dgmbbmbi@mtnl.in
Address:
8th Floor, Telecom Bldg, Prabhadevi,
Dadar (W), Mumbai-400028
Fax: 022-24367168
Offices Address
| Sr No. | Office | Address |
|---|---|---|
| 1 | Registered Office | 5th Floor, Mahanagar Door Sanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi-110003 |
| 2 | MTNL Mumbai | 15th floor, Telephone House, MTNL Road, Prabhadevi, Dadar (West), Mumbai - 400 028 |
Parent Article:
Comments
Refund
I was holding the landline number 26852xxx Same discounted sep 2019 so I just want refund of deposit I visited sunder nagar branch on Dec 2019 and one of the executive informed us your check will be avaliable after 2 month come here and take it.
Today sep 2020 but still not received cheque when I will received CHECK.
WORSE SERVICE EVERY I SEEN MY CONTACT NUMBER 7666604xxx
THANKS & REGARDS
NEELAM GUPTA