Navi General Insurance Customer Care No. 1800 123 0004

Updated on Monday, 14 October 2024 - 5:40pm
Organization: 
Toll free Number(s): 
  • 1800 123 0004 (For Customer Support, 8am-8pm, All days)
All India Number(s): 
  • 81475 44555 (For Navi Health Insurance only for registered customers)
Website: 
Official Website

Email

  • insurance [dot] help [at] navi [dot] com (For Customer Support)

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Important Links

For Grievance Redressal

Level 1:

  • If you have any query/complaint, then firstly you have to call 18001230004 or email at insurance [dot] help [at] navi [dot] com
  • You can also email to the Customer Experience Team Manager at customerexperience [at] navi [dot] com

Level 2:

  • If you are not satisfied, then you can contact to the Grievance Redressal Officer, Head Customer Executive.
    Sr. No. Designation Contact Details
    1 Grievance Redressal Officer 8147544555
    gro [at] navi [dot] com
    2 Head Customer Executive head [dot] customerexperience [at] navi [dot] com
  • You can also write to in the below address:
    Sr. No. Barnch Contact No. Emails Address
    1 Mumbai 8879833409 ratish [dot] ghag [at] navi [dot] com 601-602, Inizio, Cardinal Gracious Roa
    Chakala, Andheri (East), Mumbai - 400059
    2 New Delhi 8147544555
    (only for registered customers)    		 ravinder [dot] kumar [at] navi [dot] com ITL - Twins Tower - 701, B-9, Netaji
    Subhash Place, New Delhi-110034

Level 3:

Third Party Administrator (TPA) Contacts

Sr. No. State Name of TPA Contact No Emails Address
1 Telangana Family Health Plan Insurance TPA Limited 18004254033 info [at] fhpl [dot] net No:8-2-269/A/2-1 To 6, 2nd Floor, Srinilaya
Cyber Spazio, Road No.2, Banjara Hills
2 Karnataka Medi Assist Insurance TPA Services 18002089449 info [at] mediassist [dot] in Tower D, 4th Floor, IBC Knowledge Park,
4/1 Bannerghatta Road
3 Maharashtra Paramount Health Services And Insurance Tpa Pvt. Ltd. 022-66620808 contact [dot] phs [at] paramounttpa [dot] com Plot No. A-442, Road No. 28, Ram Nagar,
M.I.D.C. Industrial Area, Wagle Estate, Thane West
4 Haryana Raksha Health Insurance TPA Pvt.Ltd. 18001801444 crcm [at] rakshatpa [dot] com 14/3, 1st Floor, Mathura Rd, Faridabad
5 Haryana Vipul MedCorp Insurance TPA Pvt Ltd 9311986304 infor [at] vipulmedcorp [dot] com 515, Udyog Vihar, Phase 5

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Registered Office

Navi General Insurance Limited,
Vaishnavi Tech Square, 7th Floor,
Iballur Village Taluk, Begur Hobli,
Bengaluru, Karnataka- 560102
Email: mycare [at] navi [dot] com,
seniorcare [at] navi [dot] com (Special cell for our senior citizens)

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