Open Network for Digital Commerce (ONDC) Contact No.

Updated on Monday, 5 January 2026 - 12:41pm
All India Number(s): 
  • 813 093 5050 (For Whatsapp Support)
Website: 
Official Website
iOS App: 
ONDC Official Guide
Android App: 
ONDC Official Guide

Email

  • team [at] ondc [dot] org (For General Query)

Important Link

For Complaint

Level 1:

  • For any query/complaint, you can lodge your complaint through Buyer App or you can contact at the details given below:
    Sr No. Name Email
    1 Bajaj Finserv grievanceofficer [at] bajajfinservmarkets [dot] in ,
    complain [at] ondc [dot] bajajfinservmarkets [dot] com
    2 Digihaat chand [dot] arora [at] nirmitbharat [dot] org,
    support [at] nirmitbharat [dot] org
    3 Magicpin tarun [dot] kumar [at] magicpin [dot] in ,
    care [at] magicpin [dot] in
    4 Mystore bhushan [dot] bansod [at] hippoinnovations [dot] com ,
    reachus [at] mystore [dot] in
    5 nStore/Hamara Mall santosh [dot] h [at] nstore [dot] in ,
    connect [at] nstore [dot] in
    6 OLA grievance [at] olacabs [dot] com ,
    customercare [at] olastore [dot] com
    7 Paytm rohitashwa [dot] bhotica [at] paipai [dot] mobi ,
    ondc [dot] support [at] paytm [dot] com
    8 Rapido sarang [dot] puri [at] rapido [dot] bike ,
    shoutout [at] rapido [dot] bike
    9 Tata NEU pradeep [dot] sharma [at] tatadigital [dot] com ,
    grievances [at] tatadigital [dot] com ,
    customercare [at] tataneu [dot] com
    10 0Click babita [at] ens [dot] enterprises [dot] in ,
    support [at] ens [dot] enterprises [dot] in
    11 8Quad divyanshu [dot] prasad [at] 8quad [dot] com ,
    prithviraj [dot] gawande [at] 8quad [dot] com
    12 Agrikheti aps [dot] narang [at] agrikheti [dot] com ,
    aman [dot] ahuja [at] agrikheti [dot] com
    13 Annapurna Finance ondc [dot] biz [at] ampl [dot] net [dot] in ,
    apay [dot] support [at] ampl [dot] net [dot] in
    14 Appreciate Wealth shlok [at] ppreciate [dot] com ,
    helpdesk [at] ppreciate [dot] com
    15 Asset Plus john [dot] j [at] assetplus [dot] in
    16 ATX Labs ashish [at] atxlabs [dot] ai , hello [at] atxlabs [dot] ai
    17 Badho manish [dot] giri [at] badho [dot] in
    18 Benefit Loyalty vivek [dot] bansal [at] earnest-fintech [dot] co [dot] in ,
    help [at] meribachat [dot] in
    19 Bharatham Conxip legal [dot] desk [at] bharath [dot] am ,
    support [at] bharath [dot] am
    20 Bizom parshva [dot] jhaveri [at] mobisy [dot] com ,
    help [at] bizom [dot] com
    21 Boho priyanshu [at] sellersetu [dot] in
    22 Branch X sanjay [dot] ky [at] branchx [dot] in
    23 BuySimplyNow varunakrishna [dot] s [at] aekiva [dot] com ,
    hello [at] buysimplynow [dot] com
    24 Chalo piyushagarwal [at] chalo [dot] com ,
    support [at] chalo [dot] com
    25 Chartr contact [at] chartr [dot] in ,
    support [at] chartr [dot] in
    26 ChooseCabs nishant [at] choosecabs [dot] com ,
    contact [at] choosecabs [dot] com
    27 CliniQ360 aman [dot] khandelwal [at] cliniq360 [dot] com ,
    support [at] cliniq360 [dot] com
    28 CouponPe gangagupta [at] financekaart [dot] com
    29 Craftsvilla pravin [at] craftsvilla [dot] com ,
    customercare [at] craftsvilla [dot] com ,
    monica [at] craftsvilla [dot] com
    30 Craver rohan [at] cruv [dot] org ,
    contact [at] craver [dot] in
    31 Credo legal [at] tyreplex [dot] com ,
    help [at] tyreplex [dot] com,
    32 CSC Grameen e-store anil [dot] mudhlapur [at] cscestore [dot] in ,
    support [at] cscestore [dot] in
    33 Dehaat manish [dot] yadav [at] agrevolution [dot] in ,
    contact [at] agrevolution [dot] in
    34 Dehli Transport Corporation (DTC) delhitransportdept [at] gmail [dot] com
    35 Easemytrip naimish [dot] sinha [at] easemytrip [dot] com ,
    care [at] easemytrip [dot] com
    36 Easy Pay vikas [dot] m [at] easypay [dot] in ,
    grievanceofficer [at] easypay [dot] in ,
    contact [at] easypay [dot] in
    37 eNAM ajit [dot] singh [at] bitxiatech [dot] com ,
    enam [dot] helpdesk [at] gmail [dot] com
    38 FinAGG grievance [at] finagg [dot] in ,
    hello [at] finagg [dot] in
    39 Flashfund sijo [dot] paul [at] flashfund [dot] in ,
    support [at] flashfund [dot] in
    40 Gokhana support [at] gokhana [dot] com
    41 Golden Jewellery pareen [dot] k [dot] jain [at] gmail [dot] com
    42 Gupshup nilesh [at] gupshup [dot] io ,
    commerce [at] gupshup [dot] io
    43 Highway Delite abhilasha [at] highwaydelite [dot] com ,
    support [at] highwaydelite [dot] com
    44 Himira sabkasathsabkavikas [at] gmail [dot] com ,
    info [at] himira [dot] co [dot] in
    45 Hindustanloans grievance [at] hindustanloans [dot] com ,
    care [at] hindustanloans [dot] com
    46 Home Triangles amit [at] hometriangle [dot] com ,
    contact [at] hometriangle [dot] com
    47 Indipe tejpal [dot] singh [at] indipe [dot] in ,
    support [at] indipe [dot] in
    48 InsuranceDekho grievance [at] insurancedekho [dot] com ,
    support [at] insurancedekho [dot] com
    49 Invoicepe avijeet [at] invoicepe [dot] in ,
    avijeet [at] cornex [dot] in
    50 Katch katchapp18 [at] gmail [dot] com
    51 Khojle gauuri [dot] guptaa [at] jagrannewmedia [dot] com ,
    supportdesk [at] khojle [dot] com
    52 Kiko Live gururaj [at] kiko [dot] live ,
    help [at] kiko [dot] live
    53 KiranaPro gofficer [at] kirana [dot] pro
    54 Mappls Mall shishir [dot] verma [at] mapmyindia [dot] com ,
    mall_support [at] mappls [dot] com
    55 Marico abhishek [dot] sinha [at] marico [dot] com ,
    csc [at] marico [dot] com
    56 Martpe vansh [at] martpe [dot] in
    57 Miles & Kilometres sk [at] dunow [dot] net ,
    ask [at] milesandkilometres [dot] com
    58 Moskart satyendra [at] mos-world [dot] com ,
    support [at] mos-world [dot] com
    59 Moyto kush [at] moyto [dot] com ,
    support [at] moyto [dot] com
    60 Namma Yatri rajiv [dot] ravindran [at] nammayatri [dot] in ,
    support [at] nammayatri [dot] in
    61 Nazara amit [dot] shah [at] nazara [dot] com ,
    support [at] nextwave [dot] in
    62 Nearshop jagannathsh [at] integramicro [dot] com ,
    ondc [dot] support [at] nearshop [dot] in
    63 NeoDukaan ecomm [dot] team [at] paynearby [dot] in ,
    ondc [dot] brandshop [at] paynearby [dot] in
    64 Neonexp anamika [at] neonyte [dot] com ,
    info [at] neonyte [dot] com
    65 Ninjacart richakaushik [at] ninjacart [dot] com ,
    queries [at] ninjacart [dot] com
    66 No Broker raghu [dot] koratagere [at] nobroker [dot] in ,
    hello [at] nobroker [dot] in
    67 Novopay care [at] novopay [dot] in
    68 Nuclei help [at] gonuclei [dot] com ,
    info [at] gonuclei [dot] com ,
    people [at] gonuclei [dot] com
    69 O Rickshaw endmilefederation [at] gmail [dot] com ,
    passengersupport [at] orickshaw [dot] com
    70 Only Usable sunil [at] onlyusable [dot] com ,
    support [at] onlyusable [dot] com
    71 Orderde nitin [at] signcatch [dot] com ,
    support [at] signcatch [dot] com
    72 Oze Super App grievance [dot] officer [at] oze [dot] me ,
    customer [dot] support [at] oze [dot] me
    73 Paisabazaar servicehead [at] paisabazaar [dot] com ,
    care [at] paisabazaar [dot] com
    74 Paynearby ecomm [dot] team [at] paynearby [dot] in ,
    ondc [dot] brandshop [at] paynearby [dot] in
    75 PeLocal internal [dot] support [at] pelocal [dot] com
    76 Pickso riyaz [dot] alam [at] idiotic [dot] media
    77 Plantix sunil [dot] jindal [at] plantix [dot] net
    78 BharatPe nodalofficer [at] bharatpe [dot] com
    79 Proxtera aparna [at] proxtera [dot] com ,
    contact [at] proxtera [dot] com
    80 Qaddoo deepti [dot] chandra [at] qaddoo [dot] com ,
    support [at] qaddoo [dot] com
    81 Rapidor nyjil [dot] nazeer [at] acelrtech [dot] com ,
    manju [dot] m [at] acelrtech [dot] com
    82 Redbus saurabh [dot] shakya [at] redbus [dot] com
    83 Rubaru raj [dot] anuradha [at] gmail [dot] com ,
    support [at] rubaru [dot] co [dot] in
    84 Rupeeboss pravin [dot] kamble [at] rupeeboss [dot] com ,
    wecare [at] rupeeboss [dot] com
    85 Sahaj ondc [at] sahaj [dot] co [dot] in ,
    support [at] sahaj [dot] co [dot] in
    86 Samhita johny [dot] m [at] samhita [dot] org ,
    customersupport [at] samhita [dot] org
    87 Samridh team [at] samridh [dot] ai ,
    support [at] samridh [dot] ai
    88 Sequeslstring laya [dot] yesodharan [at] sequelstring [dot] com ,
    helpdesk [at] sequelstring [dot] com ,
    team [dot] monitoring [at] sequelstring [dot] com ,
    info [at] sequelstring [dot] com
    89 ShopCircuit team [at] shopcircuit [dot] ai ,
    support [at] shopcircuit [dot] ai
    90 Shoppre hello [at] inditrunk [dot] com ,
    contact [at] inditrunk [dot] com
    91 Skillsetu abhishek [at] skillsetu [dot] co ,
    support [at] skillsetu [dot] co
    92 Spice Money rohit [dot] sharma [at] spicemoney [dot] com ,
    care [at] spicesmartshop [dot] in
    93 The Tech Tonic support [at] thetechtonic [dot] in
    94 Tummoc srikanth [at] tummoc [dot] com ,
    support [at] tummoc [dot] com
    95 Uber grievanceredressaloffice [at] uber [dot] com
    96 Vaipratech shaj [dot] yashodharan [at] vaipratech [dot] com ,
    support [at] vaipratech [dot] com
    97 WeCredit harshal [dot] chokhra [at] wecredit [dot] co [dot] in,
    care [at] wecredit [dot] co [dot] in
    98 YatriSathi rajiv [dot] ravindran [at] nammayatri [dot] in ,
    yatrisathi [dot] support [at] wb [dot] gov [dot] in
    99 Zionmart rahul [at] zionmart [dot] in ,
    support [at] zionmart [dot] in
    100 Yaary madhan [at] triffy [dot] co ,
    support [at] yaary [dot] in
    101 Yatri reeva [at] cdpindia [dot] com ,
    info [at] yatriapp [dot] in
    102 Zyapaar nirav [at] zyapaar [dot] com ,
    info [at] zyapaar [dot] com
    103 Bachatt secretarial [at] bachatt [dot] app
    104 Benefitwise vivek [dot] bansal [at] earnest-fintech [dot] co [dot] in ,
    help [at] meribachat [dot] in
    105 Bharamart dhilbar [at] dpicorp [dot] io
    106 Bizaay info [dot] bizaay [at] gmail [dot] com
    107 BOB support [at] bob [dot] org [dot] in ,
    support [at] bob [dot] org [dot] in
    108 CreditHaat grievance [at] arysefin [dot] com ,
    support [at] arysefin [dot] com
    109 Elefin Money admin [at] elefimoney [dot] com
    110 Elevest support [at] elevest [dot] in
    111 Enrich Money compliance [at] enrichmoney [dot] in ,
    helpdesk [at] enrichmoney [dot] in
    112 Fasttrack Cabs operationmanager [at] fasttrackcalltaxi [dot] in,
    support [at] fasttrackcalltaxi [dot] in
    113 Fydaa dikshita [dot] jain [at] fydaa [dot] com ,
    support [at] fydaa [dot] com
    114 Garg Honorvest kavya_garg [at] hotmail [dot] com
    115 Grip Invest support [at] gripinvest [dot] in
    116 Grouponova info [at] grouponova [dot] com
    117 HamaraJobsBuyer vinothkumar [dot] v [at] quesscorp [dot] com
    118 HBR Insurance Brokers info [at] hbrbrokers [dot] com
    119 Lxigo rupesh [at] travenues [dot] com ,
    anil [dot] meena [at] travenues [dot] com
    120 Justkare joash [at] mykarehealth [dot] com ,
    support [at] mykarehealth [dot] com
    121 LoanSaathi.AI techsupport [at] loansaathi [dot] ai
    122 Marketfeed support [at] marketfeed [dot] com
    123 Miicart shantanu [at] antworksmoney [dot] com ,
    support [at] antworksmoney [dot] com
    124 Delhi Metro Rail Corporation Limited laya [dot] yesodharan [at] sequelstring [dot] com
    125 Money Bharat gro [at] moneybharat [dot] co ,
    support [at] moneybharat [dot] co
    126 Nivesh Insurance grievance [at] niveshinsurance [dot] com ,
    contact [at] niveshinsurance [dot] com
    127 Olamoney grievance [dot] officer [at] zipcash [dot] com
    128 Olocker loans [at] olocker [dot] in
    129 Rayi anand [dot] rao [at] rayi [dot] co [dot] in ,
    help [at] rayi [dot] co [dot] in
    130 Sabhyasha alisha [at] sabhyasha [dot] com ,
    care [at] sabhyasha [dot] com
    131 Samhita Skill Mantra johny [dot] m [at] samhita [dot] org ,
    customersupport [at] samhita [dot] org
    132 ShopNeo shopneohelp [at] gmail [dot] com
    133 Simplifin.ai ruchi [dot] agrawal [at] simplifin [dot] ai ,
    support [at] simplifin [dot] ai
    134 Simplimf support [at] granth [dot] com
    135 Simply MF shubham [at] betalectic [dot] com
    136 TransitPal contact [at] kiwimesh [dot] com
    137 Tripozo amit [at] tripozo [dot] com ,
    info [at] tripozo [dot] com
    138 Upaz it [at] greymattertech [dot] in
    139 Vi Shop vishop [dot] customercare [at] vodafoneidea [dot] com
    140 WorkUnionSupport wus [at] workerunionsupport [dot] com
    141 Zeny nikhil [at] ohmdaily [dot] in ,
    contact [at] zeny [dot] co [dot] in
    For more information, please read .

Level 2:

  • If your query is not resolved within 30 days, then you can also fill this Complaint Form .

Address

Open Network For Digital Commerce (ONDC),
2nd Floor & 3rd Floor, 7/6, August Kranti Marg,
Siri Fort Institutional Area, Near Siri Fort Auditorium,
New Delhi - 110049

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Parent Article: 
Department for Promotion of Industry and Internal Trade No.