Pakistan International Airlines Customer Care No.

International Numbers: 
111-786-786 (For Reservations/Inquiry)
+(92-21)-111-786-786 (International Dialing)

Email

  • info [at] piac [dot] aero (For General Queries)
  • contact [at] piac [dot] aero (For Reservations)

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Important Links

Contact Support

Sr No. Location Contact Number
1 Pakistan / International +(92-21)-111-786-786
2 Islamabad International Airport +(92-51)-59054000

Reservations and Inquiry

  • Phone: 111-786-786
  • International Dialing: +(92-21)-111-786-786
  • Mobile: +92 330 0786786
  • Fax: +(92-21) 9924-2165
Sr No. Location Contact
1 Abu Dhabi +971-2-6352600, +971-2-6336670
2 Dubai  +971-4-2296 100 (08:30 am - 06:00 pm Sat-Thu)
3 Jeddah +966-12-6614932-34,+966-12-6614814
4 Medina +966 -14 818 9277
5 Makkah +966125465343, +966125484645
6 Riyadh +966 11 4659600 ext. 110 & 111
7 Dammam +96613-8811530 (08:30 am - 01:00 pm & 04:00 pm - 07:30 pm)
8   +96613-3881223(09:30 am - 05:30 pm)
9 Paris +33 1 56 59 22 60, +33 1 56 59 22 90
10 Milan +39-02-36631753
11 Toronto +1-416-972-6480
12 Birmingham +44 121 616 2703, +44 121 616 2704 (09:30 am - 05:30 pm)
13 London +44 208 283 0911   (11:30 am - 07:00 pm  Mon-Sat)
14 Bradford +44 1274 731 801, +44 1274 731 804 (09:30am to 05:30pm MON-FRI)
15 Manchester  +44 161 437 7273 (10:30am to 06:30pm TUE-SAT)
16 Kuala Lumpur  +603 214 255 64
17 Beijing +86-10-65051681

Department/Service Contacts

Sr NO. Department/Service Contact Information
1 Awards +Plus E-mail: info [at] piac [dot] aero
Awards +Plus E-mail: servicecenter [at] piac [dot] aero
(For Suggestions & Queries)
Postal Address: Awards +Plus Program, Room #
293, PIA Head Office, Karachi-75200, Pakistan
2 FeedBack E-mail: care [at] piac [dot] aero
Address: Customer Services Division, 2nd Floor,
Safety Building, PIA Head Office, Karachi.
Phone: 111-786-786
3 For USA Customers only U.S. Department of Transportation, 1200 New
Jersey Ave., S.E., Washington, D.C. 20590
4 Head Office Exchange Phone: +(92-21) 9904-0000
5 Reservations E-mail: contact [at] piac [dot] aero
6 Cargo E-mail: khifrpk [at] piac [dot] aero

Domestic Offices

Sr No. Location Contact Email Address
1 Rawalpindi 051-9272208 rwptopk [at] piac [dot] aero 5Th The Mall, Pia Booking Office, Saddar, Rawalpindi
2 Gilgit 05811-920346/
05811-920348
giluupk [at] piac [dot] aero Csd Complex, Jutial Cantt  Pia Sale Office Gilgit
3 Skardu 05815-920284 kduuupk [at] piac [dot] aero Pia Booking Office Chisma Bazar Kushubagh Main Rd Skardu
4 Islamabad 051-9209935/
051-9059253
isbtopk [at] piac [dot] aero Pia Booking Office, 49-Blue Area, Fazal-E-Haq Road, Islamabad
5 Peshawar 091-9212567/
091-9212382/
091-9212371
pewtopk [at] piac [dot] aero 33 The Mall Arbab Road Peshawar
6 Faisalabad 041-9200797/
041-9200798
lyptopk [at] piac [dot] aero Cantt 26-New Civil Lines The Mall Faisalabad
7 Sialkot 052-9330235
052-9330231
sktuupk [at] piac [dot] aero
skttopk [at] piac [dot] aero
Pia Booking Office Kaleem Tower,
Raja Road Opp Misteri  Abdullah Imam Bargah Sialkot.
8 Chitral 0943-412863 cjluupk [at] piac [dot] aero Pia Booking Office, Near Polo Ground Road, Chitral.
9 Swat 0946-9240075 sdtuupk [at] piac [dot] aero Pia Booking Office, Saidu Sharif, Swat.
10 Bannu 0928-920122 bnptopk [at] piac [dot] aero Pia Booking Office, Jamman Road, Bannu City, Kpk
11 Dera Ismail Khan 0966-730070 dskuupk [at] piac [dot] aero Abdul Allah Medical Center Shop No 26
Opposite Besakhi Ground, Dera Ismail Khan.
12 Kharian 053-9240065 qkhtopk [at] piac [dot] aero Pia Booking Office, Gt Road, Kharian.
13 MirPur 05827-442119 qmluupk [at] piac [dot] aero Pia  Sale Office Allama Iqbal Road Near Nangi Mirpur Ajk
14 Muzaffarabad 05822-921105 mfguupk [at] piac [dot] aero District Sales Office Pia, Chattar Domel, Muzaffarabad Ajk
15 Dalbandin 82521130 dbauupk [at] piac [dot] aero Pia Booking Office, London Road Aldawood Hotel, Dalbandin.
16 Zhob 822413366 pzhuupk [at] piac [dot] aero Pia Booking Office, Di Khan Road Opposite Forest Office, Zhob
17 Lahore

042-99202351/
042-99036999/
042-99036223

lhetopk [at] piac [dot] aero Ticket Office Manager, Pia Building Khalifa Shujauddin Road
18 Multan

061-9200396/
061-9200024

muxtopk [at] piac [dot] aero 65 Ahmed Shah Abdal Road Multan
19 Bahawalpur 062-9255012/
062-9255014
bhvuupk [at] piac [dot] aero Noor Mansion,Noor Mehal Road Bahawalpur
20 Rahim Yar Khan 068-9230205/
068-9230206
rykuupk [at] piac [dot] aero Pia Sales Office Dco Chowk Abu Dahabi Road Rahim Yar Khan
21 Sukkur 071-9311029/
071-9310494
skztopk [at] piac [dot] aero Cantt 26-New Civil Lines The Mall Faisalabad
22 D. G. Khan 064-9260432/
064-9260435
deauupk [at] piac [dot] aero 11 Khan Market Block No-15 Quaid-E-Azam Road
23 Quetta 081-9203870/
081-9203877
uettopk [at] piac [dot] aero 17 Hali Road Queeta Cantt
24 Panjgur 0855-641114   Pia Booking Office, Jammia Masjid Road, Chitkal, Panjgur
25 Turbat 0852-413355/
0852-412322
tukuupk [at] piac [dot] aero ,
tuktopk [at] piac [dot] aero
Pia Sales Office, Commissionary Road Turbat
26 Gwadar 0864-210060 gwduupk [at] piac [dot] aero Pia Sale Office Gwadar
27 Karachi 021-99206712 khitopk [at] piac [dot] aero Sidco Centre,Maulana Deen Muhammmad Wafai Road Saddar Khi
28 Hyderabad

022-9200080

0229200851

hdduupk [at] piac [dot] aero Civic Centre Thandi Sarak Hyderabad

Worldwide Offices

Sr No. Location Contact Email Address
US Canada
1 Toronto 1-416-926-8747
1-416-972-6480
ytotopk [at] piac [dot] aero 56 Aberfoyle Crescent Suite 620, M8X 2W4
Uk
2 Birmingham

+44-121-6162703/
+44-121-6162704

bhxtopk [at] piac [dot] aero 14 Waterloo Street Neville House Birmingham B2 5Tx
3 London +44-208-2830911 lontopk [at] piac [dot] aero Ticket Desk (44/45), Zone G, Terminal 3, Heathrow Airport, London
4 Manchester +44-127-4731801
+44-127-4731804
mantopk [at] piac [dot] aero
manuupk [at] piac [dot] aero
Unit -1, Broadgate House Manor Row, Bradford
Bdi 4Nl West
Europe
5 Barcelona Passeig De Gracia .54,3A 08007 Barcelona 0034-9376-05898/
0034-9376-05899
bcnuupk [at] piac [dot] aero
bcnugpk [at] piac [dot] aero
6 Copenhagen Town Office Address: Pakistan International Airlines, Vester Farimagsgade 1,St 1606, Copenhagen V,Denmark 0045332 0032/ 3314 1833 cphtopk [at] piac [dot] aero ,
cphuupk [at] piac [dot] aero ,
cphugpk [at] piac [dot] aero
7 Milan Corso Buenos Aires Nbr75,20124 Milano 0039-02-36631753 miluupk [at] piac [dot] aero
8 Oslo Town Office Address: Pakistan International Airlines, Schweigaardsgate 19, 0191 Oslo, Norway 0047 23158800 osluupk [at] piac [dot] aero ,
oslugpk [at] piac [dot] aeroPOST [at] PIAC [dot] AERO
9 Paris 60,Boulevard De Strasbourg 75010 Paris,France 00331-56 59 2280/
00331-56 59 2262
paruupk [at] piac [dot] aero
Gulf
10 Doha

00974-44426440,
00974-44418022,
00974-44324949

dohuupk [at] piac [dot] aero Building No-08,Office No-36 Barwa
Village Near Center Point
P.O.Box: 1162,Doha,Qatar
11 Kuwait City

Tel: +965-22421043 /

+965-22428784
Fax: +965-22401268

kwiuupk [at] piac [dot] aero Al-Rashed Complex, Fahed Al Salem Street,
Mezzanine Floor, Qibla,
Kuwait City, State Of Kuwait.
12 Muscat

00968-24792471,
0096824792460/0096824792461
/0096824792465/0096824792468

mctuupk [at] piac [dot] aero Building No.54,Block No 127/Flat No 1,
Way No 2726,Al Markazi St,Cbd,Muttrah
13 Dammam 00966-138980022

dmmtopk [at] piac [dot] aero ,
dhauupk [at] piac [dot] aero

King Saud Street Cross No. 2,
North Al-Khobar Ksa.
14 Jeddah 00966-12-6614932/00966-12-6614934/
00966-12-6614814

jedurpk [at] piac [dot] aero

Skab Center, Annex Movenpick
Hotel. Saudi Arabia
Al Madinah Al Munawarah Road
€" Mushrefah, Jeddah 23332
15 Medina 00966-1-48253684

meduupk [at] piac [dot] aero

Tareek Sayed Al-Shuhada Madinah
16 Riyadh

00966-11-4614933 (Manager Central Province)
00966-11-2314150 (Sales Promotion)

0096-11-4659600 (Telephone Exchange)

ext: 100, 103, 110, 111, 101, 119

ruhuupk [at] piac [dot] aero ,

ruhurpk [at] piac [dot] aero

Al Rabiea Tower, Olaya Street
, Al Olaya, Riyadh 11543
Kingdom Of Saudi Arabia.

17 Makkah 00966 -12-5465343 /00966-12-5484645

qcauupk [at] piac [dot] aero

Umm-Ul- Qurra Road Oposit Al
Baik Sitteen Street Makkah (Ksa)
18 Abu Dhabi 00971-26352602/
00971-26336670/
009712-6352600
auhuupk [at] piac [dot] aero ,
auhtopk [at] piac [dot] aero
Harib Tower, Ground Floor Sheikh
Maktoum Street P.O. Box 72670
19 Al-Ain 009713-7660790 or 009713-7659882 aantopk [at] piac [dot] aero Al Khaili Bldg, Mezzanain
Floor F/No.2 &Amp; 3, Al Ain
20 Dubai 009714-2296100
00971 4 2230 267
dxbtopk [at] piac [dot] aero ,
dxburpk [at] piac [dot] aero
Khalifa Al Naboodah Building,
Al Makhtoum Street, Deira Dubai,
P.O.Box 12858, Dubai, U.A.E
Fareast
21 Beijing

0086-10-65052256
Reservations: 0086-10-65051681/
0086-10-65051682

bjsuupk [at] piac [dot] aero Room 7F, Office Building of Oriental Kenzo,
No.48,  Dongzhimenwai Avenue,
Dongcheng District, Beijing, China
22 Kabul 0093-202213636 kbluupk [at] piac [dot] aero St.14 Block-B Wazir Akbar Khan
23 Kula Lumpur 603-21425444
603-21425564
kuluupk [at] piac [dot] aero  Office: 18Th Floor, Suite 1801,
Wisma Chaung, Jalan Sultan Ismail. 50250
24 Tokyo

+81-3-3551-5251/
+81-3-3551-5252 /+81-3-3551-5204

tyouupk [at] piac [dot] aero  Dateshime Bldg, 6F, 4-13-5 Hatchobori,
Chuo-Ku, Tokyo 104-0032, Japan

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