Pantaloons Customer Care No. 1800 103 7527

Updated on Tuesday, 3 September 2024 - 12:08pm
Organization: 
Toll free Number(s): 
  • 1800 103 7527 (For Contact Support, 10am - 10pm)
All India Number(s): 
  • 88848 84599 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu: 1800 103 7527

  • Press 1: If you have query regarding purchases from Pantaloons.com or Pantaloons app
    • Press 1:For know about exchange or return policy
    • Press 2: For any other query
  • Press 2: If you have query regarding purchases from Pantaloons store
    • Press 1: For know about exchange or return policy
    • Press 2: For any other query
  • Press 3: For any other query
    • Press 1: For inquiry or request
    • Press 2: For raise a complaint .

Email

  • customercare [at] abfrl [dot] adityabirla [dot] com (For Queries)

Install App

Important Links

Return/Refund/Cancellation

  • If you have any query regarding product you can call 18001037527 or email at customercare [at] abfrl [dot] adityabirla [dot] com
  • You can return your product within 30 days of delivery .
  • Your product will be delivered on your location within 3-5 working days .
  • If your product initiated the process for a pick up it takes 3-5 working days .
  • Your refund will be credited in your account 3-5 business days.
  • For more information please read .

Corporate Office

Pantaloons 4th Floor, Agastya Corporate Park,
Sunder Bung Lane, LBS Road, Near Pheonix
Marketcity Mall, Kurla West, Mumbai - 400070

Social Sites

Comments

Order not received

Submitted by A Dasgupta (not verified) on Thu, 15/10/2020 - 8:26pm.

I have ordered on 28.09.2020. My order number is 3777450. Amount 9650 rupees. EVEN AFTER REPEATED CALLING I DIDNT GET MY ORDER TILL NOW. IS THIS SOME KIND OF CHEATING?????

Refund

Submitted by Anzar Khan (not verified) on Wed, 19/08/2020 - 11:35am.

Sir i want my refund it has been more than a month to return the product but my refund is not coming..and customer service number is not working

Refund of my product

Submitted by Neha Singh (not verified) on Sun, 09/08/2020 - 3:06pm.

I have returned my product and has been picked up its been 1month i haven't received my refund.
Please look after my concern

Payment nahe ay

Submitted by Mohd Qayum (not verified) on Thu, 06/08/2020 - 2:05pm.

Payment nahe aya emi kat ga ha

Incomplete order

Submitted by Damini sethi (not verified) on Sat, 25/07/2020 - 12:16pm.

My order id is 3508466. One of the order is still left to be delivered since 3rd july. I have done full payment through credit card. Mails n calls to customer care are unanswerable. No update on tracing .. very unprofessional of you.
Let me know the status or return my money

Unable to make payment

Submitted by Anonymous (not verified) on Fri, 03/07/2020 - 10:01pm.

I'm unable to make a payment for an Annabelle dress from pantaloons.com

Need to access pantaloons discount as for employee discount

Submitted by Pandi Selvi (not verified) on Tue, 16/06/2020 - 1:26pm.

This is pandiselvi from Aditya Birla Capital.im working as ARM in Tamilnadu.But while do shopping they said 10% discounts of all brill employees.while billing I’m not getting discount.my employee number not acceptable on that.kindly do help it.let me do frequent shop with pantaloons.i raised mail on 13th June.Still now no one called back for resolve the query.Reply me

Return of parcel

Submitted by Ruta (not verified) on Sun, 14/06/2020 - 11:44am.

I have ordered 3 items and one of them I have request for the return before 10 days but still there is no reply from you not even single message or mail. I have mailed also 3 times but then also no response. I want reply from your side immediately or else I'll go to the legal action.