Pepperfry Customer Care No. 022-6116 7374

Updated on Saturday, 25 April 2026 - 11:57am
Organization: 
All India Number(s): 
  • 022-6116 7374 (For Contact Support, 10am-7pm)
Website: 
Official Website
iOS App: 
Pepperfry Furniture Store
Android App: 
Pepperfry Furniture Store

Email

  • cs [at] pepperfry [dot] com (For General Query)
  • feedback [at] pepperfry [dot] com (For Feedback)

Important Links

Return/Refund/Cancellation And Warranty

  • For any query/complaint regarding Return/Refund/Cancellation And Warranty kindly contact the customer support team.
  • You can cancel an order within 24 hour or before it is shipped.
  • You can return a product within 7 days from the date of delivery.
  • You can choose to get your refund either in the original mode of payment or to your Pepperfry Wallet.
  • For more information, please read .

For Complaint

Level 1:

Level 2:

Level 3:

  • If your query is still not resolved, then you can contact at the details given below:
    Contact No.: 022-61576157
    Address: Pepperfry Limited
    06 GBD Industrial Building No. 6, Survey No. 35,
    Off Village Vikhroli, C.T.S. No. 31, Pirojsha Nagar,
    Vikhroli West, Mumbai, Maharashtra, India - 400079

Registered Office

Pepperfry Limited,
06 GBD Industrial Building No. 6, Survey No. 35,
Off Village Vikhroli, C.T.S. No. 31, Pirojsha Nagar,
Vikhroli West, , Mumbai, Maharashtra, India - 400079.
Contact No.: 022-61576157

Social Sites

Comments

Defective sofa set

Submitted by Jaya (not verified) on Mon, 01/04/2024 - 4:02pm.

Seems Pepperfry is not interested in resolving issues anymore.There is no action taken beside sending people n not doing g anything. It is merely a harassment for us.
First, my 3 seater sofa is damaged, complained n after various follow-up n tech visits, took the sofa, kept for 10days in yor warehouse but to nothing....it is still damaged when returned.
The 2seater frame has a crack, due to which it's one leg looks broken.
We do not hv anything to sit on when we bght all our furniture fm Pepperfry trusting it's product.

Again following up with everyone fm Pepperfry but to no respite.
We do not need any more visits fm Pepperfry tech, we want it to be replaced or return our money back.