Philips Home Audio Customer Care No 1800 425 6396

Updated on Saturday, 11 July 2026 - 10:20am
Company Name: 
Toll free Number(s): 
  • 1800 102 2929 (For Customer Support, Mon-Sat, 9am-9pm, Sun, 9am-6pm)
  • 1800 572 1800 (For Philips Home Living Support, Mon-Sun, 9am-9pm)
  • 1800 419 6788 (For Philips Healthcare)
  • 1800 425 6396 (For Philips Consumer Care)
  • 1800 570 2929 (For Philips Automotive Lighting Support, Mon-Fri, 9:30am-6pm)
All India Number(s): 
  • 93118 55819 (For WhatsApp Support)
  • 1860 180 1111 (For Contact Support)
Website: 
Official Website
Website: 
Shop Online
For Home Audio

IVRS Menu

IVRS Menu: 1800 102 2929
IVRS Menu: 1800 572 1800
IVRS Menu: 1800 425 6396
  • Press 1- If you are a consumer
    • Press 1: For personal care and mother and child care products
    • Press 2: For product query on philips shop
    • Press 3: For home appliances
    • Press 5: For tv and audio product
    • Press 6: For Automotive lighting and car air purifiers
  • Press 2- If you are a dealer
  • Press 1- For home appliances products like kitchen appliance, ironing , vacuum cleaner, air purifiers and other products
    • Press 1: For product demo and service request
    • Press 2: For order based to are official website
    • Press 3: For safe disposal of your e-waste
  • Press 2- For trimmer, shaver, beauty care, mother and child care
  • Press 3- For tv audio and mobile accessories
  • Press 4- For lighting products
  • Press 5: For automotive and Car accessories
  • Press 1: For philips audio and sound bar related information
  • Press 2: For philips monitor and professional display related information
  • Press 3: For philips tv related information
  • Press 4: For philips mobile keyboard mouse or accessories related information
  • Press 8: For any other philips consumer durable Product related information
  • Press 9: For Ewaste related information

Email

  • customercare [dot] india [at] philips [dot] com (For Customer Care)

Important Links

Important Emails

Sr No. Service Email
1 For Online Shopping philipsindia [dot] eshop [at] philips [dot] com
2 For Philips Automotive Lighting Support customercare [dot] philipsautomotivelighting [at] lumileds [dot] com , support [dot] philips [dot] automotivelighting [at] ultinon-motion [dot] com

Return/Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team .
  • You can cancel your order before it dispatched from the warehouse .
  • You can make a return/exchange request within 24 hours of delivery .
  • Refund will be initiated within 10-15 working days to the original payment method .
  • Warranty can be claimed as per company's terms and conditions .
  • For more information, please read .
Parent Article: 
Philips Customer Care No. 1800 102 292

Comments

Philips Speakers not working // Engineers visit required

Submitted by KESTO KOLEY (not verified) on Mon, 15/07/2019 - 12:38pm.

Dear Team,

As per the subject mentioned, i would like to bring to your notice that my Philips 2.0 TOWER SPEAKERS sound system is not working and it needs repairs. These speakers are ONLY 2 MONTH old.

Request you to arrange engineer's visit for the same.

Awaiting your early and positive response.

Regards,
kesto b koley

Philips Speakers not working // Engineers visit required

Submitted by Amit Verma (not verified) on Tue, 31/07/2018 - 9:16pm.

Dear Team,

As per the subject mentioned, i would like to bring to your notice that my Philips sound system (woofer + 1) is not working and it needs repairs. These speakers are almost 2 years old.

Request you to arrange engineer's visit for the same.

Awaiting your early and positive response.

Regards.

AMIT VERMA
+91.99XXXXX656
verma [dot] amit [at] zoho [dot] com

Soundbar related issues

Submitted by Pawan Sharma (not verified) on Tue, 03/07/2018 - 7:14pm.

Hi Team,

Kindly check my complaint number is SUP001/I47073 reading sound bar issues this complaint was registered 01/07/2018 but till time no call and your support engineer visit my home address and same has been approached your customer care told me please wait 10 to 15 days after that I will check and your gwalior area manager Mr Raj Rathore/Manoj jha told me Philips tie up with other company so due to some payments issue so we are unable to send support engineer so request you to take action according to policy. And request you to please resolve my problem asap.

Thanks and regards
Pawan Sharma
xxx.