Protium Finance Customer Care No. 882 882 0004
All India Number(s):
- 882 882 0004 (For Contact Support, Mon-Fri, 10am-6pm)
Website:
Official Website
iOS App:
Protium Finance
Android App:
Protium Finance IVRS Menu:
- Press 1 : If you are an existing user
- Press 1 : For loan against property
- Press 2 : For business loan
- Press 3 : For education and institutional loan
- Press 4 : For machinery and equipment finance
- Press 5 : For the consumer finance
- Press 2 : If you are new to protium
- Press 1 : For loan against property
- Press 2 : For business loan
- Press 3 : For education and institutional loan
- Press 4 : For machinery and equipment finance
- Press 5 : For the consumer finance
- Press 6 : For any other loan requirement
- customerservice [at] protium [dot] co [dot] in (For Customer Support)
Important Links
Important Emails
| Sr No. | Service | |
|---|---|---|
| 1 | Foreclosure | fcl [at] protium [dot] co [dot] in |
| 2 | Loan Documentation | mydocuments [at] protium [dot] co [dot] in |
| 3 | Loan Status Inquiry | loanstatus [at] protium [dot] co [dot] in |
| 4 | Payment Status | paymentstatus [at] protium [dot] co [dot] in |
| 5 | Collection | collection [dot] helpdesk [at] protium [dot] co [dot] in |
| 6 | Bureau | bureau [dot] helpdesk [at] protium [dot] co [dot] in |
For Complaint
Level 1 :
- For any query/complaint you can contact at details given below:
Contact No.: 8828820004
Email: customerservice [at] protium [dot] co [dot] in - For complaint related to Samsung finance you can contact at details given below:
Contact No.: 18002091119
Email: wecare [at] protium [dot] co [dot] in - Your complaint will be resolved within 7 working days.
Level 2 :
- If your complaint is not resolved, then you can contact to the grievance redressal officer through the details given below:
Contact No.: 8591201937 (Mon-Fri, 10am-6pm)
Email: gro [at] protium [dot] co [dot] in - Your complaint will be resolved within 7 working days.
Level 3 :
- If your complaint is not resolved, then you can contact to the principal nodal officer through the details given below:
Contact No.: 8591984415 (Mon-Fri, 10am-6pm)
Email: principalnodalofficer [at] protium [dot] co [dot] in - Your complaint will be resolved within 7 working days.
Level 4 :
- If your complaint is still not resolved within 30 days, then you can contact the Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
Address: The Officer Incharge,
Centralised Receipt and Processing Centre, 4th Floor,
Reserve Bank of India, Sector-17, Central Vista, Chandigarh-160017 - You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .
Office Addresses
| Sr No. | Location | Address (Protium Finance Limited) |
|---|---|---|
| 1 | Mumbai | 7th Floor, Block B2, Phase - I, Nirlon Knowledge Park, Pahadi Village, Off. Western Express Highway, Cama Industrial Estate, Goregaon(E), Mumbai, Maharashtra 400063 |
| 2 | Bangalore | 244, 2nd Floor, Fortune Summit IT Park, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Sector 6, HSR Layout, Bengaluru, Karnataka 560068 |
