PVR Cinema Helpline Number
Organization:
PVR Cinemas All India Number(s):
- 88009 00009 (Only For Feedback)
- 88009 00008 (WhatsApp Support Only For Feedback)
Website:
Official Website IVRS Menu
8800900009
Please select your preferred language : Hindi, English, Telugu, Tamil.
- Press 1 : For Pest/Cleaning & sanitisation.
- Press 2 : For PVR Cinemas.
- feedback [at] pvrcinemas [dot] com (for Feedback)
Install App
Important Links
Registered Address
PVR Limited
61, Basant Lok,Vasant Vihar,
New Delhi-110057, India
Comments
Didn't allow to watch movie in school dress.
I went to PVR Pacific,Subhash Nagar,Delhi with my friend to watch a movie. I booked tickets online worth ₹500 and when we reached there they said you're not allowed in a school dress. Nowhere is mentioned in your terms and conditions that you don't allow school students. I need my refund amount worth Rs. 500.
Pacific mall pvr Dehradun
Me and my friend decided to go watch quiet place in pacific mall pvr. On 28 june we booked our ticket for a 9:05am show. When we reached there,the authorities said that there is no show scheduled for that time. They said that the first show starts at 9:45am, so we decided to come back at 9:45am.
Now the problem is when we reached for our movie the ticket counter people told us that our tickets had been cancelled. They didn't send any mail or msg regarding the cancellation of our tickets nor were they providing the complaint number. This was one of the worst experience so far at pvr.
शिकायत
मैं और मेरी पत्नी कल उज्जैन के PVR में श्रीकांत मूवी देखने गए थे। पूरा समय AC काम नहीं कर रहे थे। इंटरवल में मैने शिकायत की लेकिन पूरी मूवी खत्म होने तक कुछ सुधार नहीं हुआ। पूरे हॉल में हवा और ऑक्सीजन की कमी से घबराहट हो रही थी। हॉल में सीट्स भी पुरानी और फटी हुई तथा आरामदेह नहीं हैं। ऐसा महसूस हो रहा था जैसे 20 साल पुराने किसी लोकल थिएटर में आ गए हैं। मूवी खत्म होने पर मालूम पड़ा को कुछ और लोगों ने भी शिकायत की है। जब बात बढ़ी तो मैनेजर ने हमें रिफंड किया। हम वहां मुफ्त में फिल्म देखने नहीं गए थे। आपने हमारे साथ ठगी की है। क्या मुझे इस शिकायत का जवाब मिलेगा??
Bank 10% discount offer not given in bill at Food
I have gone for a movie in Pebble down town mall in Faridabad on 11th June. It was shown in the hoarding their that 10% instant discount is there on food min value 750. I have ordered 1050 combo food but no discount was given and when i asked the executive there they told me that it is including in this, they did not have any idea. Cost of food is already 100 times from market their . One glass of regular coke is Rs 310 which we get in Rs 30 in outside market.
Online booking Popcorn purchased not delivered
Today my kids went for KGF 2 in kurla phenix mall. My 2 sons went alone I have done online booking also booked popcorn online. During interval my kids went to counter for popcorn collection. They told we will delivered.Forwarded seat number. Person didn't came. Movie gets over and the PVR popcorn counter person didn't came. My kids after movie went to counter to check .PVR counter guys informed it's delivered on seat.Lots of blunder
1st informed delivered, than told not able to search by booking , we have cancelled popcorn all such rubbish things are being told by PVR guys to my kids. Kids got very much tense .hence I went there .i met 3 gentlemen's Ripanshu,Nadeem ,Aftab working in PVR at different levels. Again same discussion , arguments and finally they found there mistak because everything was in front of them in black and white. So now they saying system error.
In all this my kids were suffered alot. They were without food from morning 9.15am till 2.00pm .
We as parents paying higher value for quality and service.but here very much disappointed with services no one from PVR took it and solved issue ,infect one of the security guard told my kids that for popcorn why to creat scene .Leave it and go.
Sir for me it's my hard work earn money.
If this type attitude and indicipline PVR team is enjoying than I think days are very near for you to close.
My kids not enjoyed and same with me.
I will surely make others aware of this and request them not to visit PVR.
Thank you.
Over charged
Respected sir/madam,
I had went to escape Chennai 30/8/2021,9.50pm show ( bell bottom).
In the interval I ordered for 1 regular popcorn 80gm,2 small popcorn and a bottle of come I was charged Rs140/- for a regular popcorn 80gm, whereas I was charged 304.76 for 2 small popcorns ( which is 152.38 each).am I overcharged
pvr coupon code
Received 4 coupon codes for some spending from kotak credit card in Jan'20 with a validity of 2 months. Earlier i was not able to apply the coupon code as the customer care advised me to use it on m coupon but i was not able to use it as wrong information was given to me for that i dropped an e mail on 11th Jan'20 to pvr customer support where i got to know that it was supposed to be used on star pass option so by that time i already watched the movie which i wanted to by purchasing the ticket instead. Due to the wrong information given by your end there was a delay in using the code. So after that i planned another movie on 8th feb'20 on which date i used 2 coupon codes & 2 are left with me.
Now since the no of cases of corona virus in india is increasing even the govt is requesting the public not to gather to any public places even we are scared to go to theatre so i requested to extend the coupon code validity well in advance by mailing to pvr which to my surprise the customer support team denied. Because of the wrong information from your team i could not use the codes earlier but now why cant you extend the validity.
This is not at all admittable that pvr is not taking the virus spread seriously & they are ok to risk anybody's life. Why would we like to go to such theatre who does not have any corporate social resposibility. I would like to take this issue further if this is not resolved.
Lost wallet
I had been to Angry Birds movie today 1st September @ 12.00 pm in pvr empress mall Nagpur... I lost my wallet there when I realised I rushed back there n asked everyone there present including the cleaning staff... Everyone denied n I didn't got my wallet... Hopeless experience...
Seats not booked but money deducted
I booked 3 tickets of Kabir Singh for 25 June from PVR Cinemas App in PVR City Centre, Guwahati. The seats booking notification didn't came but the money got deducted from my Mothers debit card. I want refund
Complaint for stupidity twice
PVR its really a very big name for movie lovers
So kindly appoint staff who know how to bloody speak to their customers .. they are working here for us they need us not we so kindly appoint some good staff.. yesterday i was here with my family
PVR karnal staff refuses to take payment via paytm and in starting of movie big add of paytm is there wowww untolerable and today m here again with family i ask him to make a bill of 1 tea and 1 popcorn i ask him to gv tea aftr 15 min of movie start he refuses again said bht rush h sirji abi le jao wt d fuck i wnt to ask from you
Complaint for stupidity twice
PVR its really a very big name for movie lovers
So kindly appoint staff who know how to bloody speak to their customers .. they are working here for us they need us not we so kindly appoint some good staff.. yesterday i was here with my family
PVR karnal staff refuses to take payment via paytm and in starting of movie big add of paytm is there wowww untolerable and today m here again with family i ask him to make a bill of 1 tea and 1 popcorn i ask him to gv tea aftr 15 min of movie start he refuses again said bht rush h sirji abi le jao wt d fuck i wnt to ask from you
Worst washrooms and poor quality of sound
Have visited PVR VIJAYAWADA for night show , the washrooms are very very dirty it's like road side one and even last time when visited for RANGASTHALAM movie very poor quality of sound , PVR kindly look into the issue here the management is not at responding properly.
Dear SHAIK RAHIM, We request
Dear SHAIK RAHIM,
We request you to share your contact number and email ID on feedback [at] pvrcinemas [dot] com for further assistance.
Regards,
Team PVR
Had visited yr cinema hall at
Had visited yr cinema hall at Crown Plaza sector-15 Faridabad and watched Movie "The Raid" in Audi no. 2. Show time 1815 hrs. In the entire show there was a infant who was so cranky and cried during whole movie spoiling every ones viewing and we were not able to hear the dialogues of the movie. I was looking out for yr security personal and sorry to state that nobody from staff was inside the hall to assist. I am very sorry to state that had come with my family to watch the movie but the entire show was spoiled just because of that infant howling. Atleast yr staff wud have been there to ask the lady either to make the infant quiet or yr security personal shud have asked her to take the child outside the hall so that others cud enjoy the movie. A person goes to cinema Hall to have entertainment but due to this self and family were not able to listen to the movie. Hope this is taken up seriously and yr staff is alert to assist audience in case of need.
Rgds,
Ashish Sindhwani