RapiPay Customer Care No. 0120-636 6034
All India Number(s):
- 0120-636 6034 (For Customer Support)
- 0120-636 6000 (For Complaint)
Website:
Official Website Emails
- contact [at] rapipay [dot] com (For General Query)
- support [at] rapipay [dot] com (For Alternate Support)
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Important Links
Grievance Redressal Procedure
Level 1
- If you have any query or complaints you can contact at
0120-6366034 or Email at customercare [at] nye [dot] money.
Timings: 9am-6pm, Mon-Sun
Address: 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District
Centre, Rajendra Place, New Delhi - 110008 - Your query will be resolved within 7 days.
Level 2
- If you are not satisfied within 7 days , then you can contact to the Grievance Officer
Email :grievanceofficer [at] rapipay [dot] com
Address :701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District
Centre, Rajendra Place, New Delhi - 110008 - Your query will be solved within 24 hrs
Level 3
- If you query is still not resolved, then you can contact to the Nodal Officer at nodalofficer [at] rapipay [dot] com
Ph: 0120-6366011
Address: RapiPay Fintech Private Limited A-8,8thFloor,
(Q-Tower), Sector-68, Noida-201301 - Your query will be solved within 7 business days
Level 4
- You can also lodge your complaint online through RBI Complaint Management System (CMS) Procedure or through Address and Area of Operation of RBI Ombudsman Contact No.
Grievance Officers Contacts
| Sr.No. | Organization | Contact No. | Address | |
|---|---|---|---|---|
| 1 | RapiPay Fintech Pvt. Ltd | 0120-6366034 | lendingofficer [at] rapipay [dot] com | A-8, 7 and 8th Floor (Q-Tower), Sector-68, Noida - 201309 |
| 2 | Capital India | 011-49546000 | grievance [at] capitalindia [dot] com | 2nd Floor, DLF Centre, Sansad Marg, New Delhi -110001 |
| 3 | UGRO Capital Limited | 022-68269135 | grievance [at] ugrocapital [dot] com | Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai - 400070 |
| 4 | ECL Finance Ltd | 022-43428289 | grievances [at] eclf [dot] com | Tower 3, Wing ‘B’, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai - 400070 |
| 5 | Choice Finserv Private Limited | 18002035193 | grievances [at] choiceindia [dot] com | 1St Floor, Plot No. 25, Sunder Nagar, Girdhar Marg Malviya Nagar, Jaipur - 302017 |
| 6 | Light Finance | 079-41057862 | grievanceredressal [at] lightfinance [dot] com | 310, Pinnacle Business Park, Corporate Road, Prahladnagar, Ahmedabad - 380015 |
| 7 | Transactree Technologies Pvt. Ltd | 8860628026 | grievances [at] lendbox [dot] in | L-92, second floor, above Punjab Woolen Co., Khasra NO 800, New Delhi - 110067 |
| 8 | Komac Investments and Finance Pvt. Ltd | 022-48251858 | compliance [at] kifpl [dot] com | 106 Motalibai, Wadia building 1st Floor, 22-D S A Brelvi Road, Fort, Mumbai - 400001 |
| 9 | Ajivika Finance | 0120-4317430 | grievanceredressal [at] ajivikafinance [dot] in | A-96, Sector-65, Noida, Uttar Pradesh - 201301 |
Regional Offices
| Sr.No. | Location | Address |
|---|---|---|
| 1 | Mumbai | Unit No-231, 3rd Floor,Building No.2," Solitaire Corporate Park, Chakala, Andheri East, Mumbai - 400093 |
| 2 | Bangalore | Vasundhara Complex, 7M-209, 3rd floor, 80 ft Road, HRBR Layout, Kalyan Nagar, Bangalore, Karnataka - 560043 |
| 3 | Hyderabad | Shangrila Plaza, No 104, 1st Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500034 |
| 4 | Kolkata | Srishti Building, No. 12, Ho Chi Minh Sarani, Kolkata - 700071 |
| 5 | Patna | 307, 3rd Floor, Pandey Plaza, Exhibition Road, Patna, Bihar - 800001 |
| 6 | Raipur | Office no SO-07 Third floor, Magneto Offizo, Avinash Magneto the Mall, labhandih Raipur, Chhattisgarh - 492001. |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Registered Office | 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District Centre, Rajendra Place, New Delhi - 110008 |
| 2 | Corporate Office | RapiPay Fintech Pvt. Ltd, A-8, 8th Floor (Q-Tower), Sector-68, Noida-201309 |
