RBL Bank Credit Card Contact No. 022-6232 7777
- 022-6232 7777 (Customer Support For Credit Card Queries)
- 022-7119 0900 (Customer Support For SuperCard Queries)
- 84335 98888 (WhatsApp Support)
IVRS Menu:
022-6232 7777
First Select Language,
- Press 1- If you have applied for new credit card and want to know the application status
- Press 2- If you are existing credit card holder
- cardservices [at] rblbank [dot] com (For Credit Card Queries)
- supercardservice [at] rblbank [dot] com (For SuperCard Queries)
- cardcancellation [at] rblbank [dot] com (For Credit Card Cancellation Request / Sales grievance)
MyCard App
Important Link
SMS Service To Block Card
Send to 9223366333 from your registered mobile number.Services | Keywards |
---|---|
Temporary Block | TBLOCK <Space> Last four digit card number < Space> Customer Id |
Permanently Block | BLOCK <Space> Last four digit card number < Space> Customer Id |
Grievance Redressal
Level 1
If you have any query/feedback or suggestion regarding credit card services, you have to follow following channels to lodge your compalints:
Channel | For RBL Card | For BFL Super Cards |
---|---|---|
24-Hrs Helpline | 022-62327777 | 022-71190900 |
Email Address | cardservices [at] rblbank [dot] com | Supercardservice [at] rblbank [dot] com |
Write To | Manager - Credit Cards Service, RBL Bank Limited Cards Operating Centre - COC, JMD Megapolis, Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018 |
You will receive a response from within 10 days.
Level 2
If you are not satisfied with the response provided to you OR if you have not received any response in 10 days, please escalate your grievance reference number to Head Credit Card Services
Email address | headcardservice [at] rblbank [dot] com |
Write To | Head – Cards Services, RBL Bank Limited, Cards Operating Centre - COC, JMD Megapolis, Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018 |
Response will be provided within 10 days.
Level 3
If the reply provided by the Second Level does not meet your expectation OR if you have not received any response within 10 days, you may call/ write to
Principal Nodal Officer
- Principal Nodal Officer
Ph: 022-71432700
Email: principalnodalofficer [at] rblbank [dot] com
RBL Bank Ltd, Unit No. 306-311,
3rd Floor, JMD Megapolis, Sector – 48,
Sohna Road, Gurugram – 122018, Haryana
If the reply from Principal Nodal Officer fails to address your grievance OR if you have not received any response from the Principal Nodal Officer in 10 days, you may write to the Reserve Bank - Address & Area of Operation of RBI Ombudsmen
Fraud & Vigilance
Report a Fraudulent Activity
Call: 022-61156300
Email: vigilance [at] rblbank [dot] com
Offices Contacts
Office Name | Contact Details | Address |
---|---|---|
Administrative Office | Call: 0231-2650981 to 984 Fax: 0231-2657386 |
RBL Bank Ltd. |
Registered Office | Call: 0231-6650214 Fax: 0231-2657386 |
RBL Bank Ltd. |
Corporate Office | Call: 022-43020600 Fax: 022-43020520 |
RBL Bank Ltd. |