Reliance Smart Customer Care No.
Organization:
Reliance Toll free Number(s):
- 1800 891 0001 (For Customer Support)
- 1800 102 7382 (For Contact Support)
- 1800 103 2022 (For Query)
All India Number(s):
- 022-3555 3800 (For Customer Support)
Website:
Official Website IVRS Menu: 1800 891 0001
- Press 1: For english
- Press 2: For hindi
- Press 3: For other languages
- customerservice [at] ril [dot] com (For Customer Service)
Important Link
Office Address
4th Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400 002
Email: rrvl [dot] secretarial [at] ril [dot] com
Comments
Complaint Regarding Misleading Offer and Unprofessional Behavior
Reliance Smart Point, Pusa, samastipur, Bihar
I would like to lodge a formal complaint regarding misleading promotional information and the unprofessional behavior of billing staff at Reliance Smart Point.
Today, while browsing the JioMart app, I could not find Aashirvaad Atta (10 kg) listed. However, upon visiting the store, the product was available. At the store, an offer sticker was clearly displayed stating that on purchase of Aashirvaad Atta (10 kg), a discount of Rs. 30 would be provided on the purchase of any cooking oil.
Relying on this displayed offer, I made the purchase. However, at the billing counter, the staff refused to apply the discount, stating that the offer was “quite old.” This is misleading, as the promotional sticker was still prominently displayed in the store.
Further, the behavior of the billing staff was not satisfactory. I also requested to speak with the store manager, but they were not available at that time to address my concern.
This incident has caused inconvenience and disappointment. I request you to:
Clarify why outdated promotional material is still being displayed.
Ensure customers are not misled by such offers in future.
Give training to staff's for public dealing
Complaint for smart point staff
I went to the Smart Point Reliance store today and the store staff misbehaved with me. They refused to give me the product. I needed the product in maximum quantity and they had the product available, but instead of giving it to me, they themselves made the bill in their own name. They told me that the manager refused to give me the product and got the bill for all the products made in front of me. I am very upset by this. Please take action on this as soon as possible.
MOD NAME -
1. MEGHA SHARMA
2. PUNKI
STORE MANAGER NAME
1. VINAY
Puri smart point staffs are
Puri smart point staffs are very bad misbehave,they are time pass there
No_response
I am requesting the customer service sending email at customerservice [at] ril [dot] com for a copy of a lost invoice. However, no response is received.
Expired product selling by reducing price
Hello, In my nearest Reliance smart Point, They are selling expired product at less than half price of MRP. I have a proof. How can they sell such things to customers?
Service provided to customers is very bad and poor
The checking person does partial check if or some people they check and ask and show each and every items but for other people they don’t is that the way you provide service we pay for the product and don’t take for free why is this done like that
Status of Mobile No
Sir
Please guide us whether Mobile no. 983531XXXX is functional or not.
Please also guide us ways and procedure for making this SIM functional.
Amreshwar Kumar