Saraswat Co-operative Bank Customer Care No. 1800 22 9999
Organization:
Saraswat Co-operative Bank Toll free Number(s):
- 1800 22 9999 (For Phone Banking Services, 24*7)
- 1800 266 5555 (For General Enquiries/Complaint, 24*7)
All India Number(s):
- 90 222 111 00 (Missed Call No. For Balance Enquiry)
- 922 350 1111 (Missed Call No. To Know Last Five Transactions)
International Numbers:
+91-22-49205621 (For NRI Helpdesk)
Website:
Official Website
iOS App:
Saraswat Bank GOMO NxT
Android App:
Saraswat Bank GOMO NxT IVRS Menu No. 1800 22 9999/ 1800 266 5555
Select your preferred language
- Press 1 : To hotlist your card
- Press 2 : For account and cheque book related services
- Press 3 : For debit card, internet banking, mobile banking or SMS banking
- Press 4 : For information on a loan products
- Press 5 : For information on a deposit products
- Press 6 : For branch or ATM related information
- Press 7 : To give feedback on our product and services
- Press 8: To speak to customer support executive
- customersupport [at] saraswatbank [dot] com (For Queries Related To Visa Debit Card/Internet Banking/Mobile Banking)
- customerservicecentre [at] saraswatbank [dot] com (For Helpdesk Support)
Important Links
Important Contact Details
| Sr.No. | Related To | Toll Free No. | |
|---|---|---|---|
| 1 | For General Enquiries/Complaints (24*7) | 1800229999, 18002665555 | customerservicecentre [at] saraswatbank [dot] com , corporatecenter [at] saraswatbank [dot] com |
| 2 | For queries related to Visa Debit Card/Internet Banking/Mobile Banking (24*7) | 022-69933333 | customersupport [at] saraswatbank [dot] com |
| 3 | For Unauthorised Transactions (Fraud) | 1930 | fraudreporting [at] saraswatbank [dot] com |
| 4 | For Demat Related Complaints | 022-68327310, 022-68327311, 022-68327312 | user [dot] demat [at] saraswatbank [dot] com |
| 5 | For NRI Customers | - | nridesk [at] saraswatbank [dot] com |
| 6 | For Individual/Micro Finance/Retail queries | 022-66005555 | |
| 7 | For Car Loans | carloans [at] saraswatbank [dot] com | |
| 8 | To Block Digital Channel | 022-41572070 |
Missed Call Services
| Sr No. | Missed Call Facility | Mobile No. |
|---|---|---|
| 1 | Temporary blocking of Card | 9595637637 |
| 2 | Blocking of Debit Card, UPI, Mobile Banking, and Internet Banking Transactions | 7666339922 |
| 3 | Balance of any 3 accounts | 9022211100 |
| 4 | Last five transactions of primary account | 9223501111 |
| 5 | Temporary blocking of Card | 9595637637 |
| 6 | Unblocking of Card | 9595638638 |
| 7 | Bank on WhatsApp registration | 9029059271 |
| 8 | Blocking of Debit Card, UPI, Mobile Banking and Internet Banking Transactions | 7666339922 |
WhatsApp Banking
Use keywords like "Bal" for balance check or "Txn" for last 10 transactions. Type them instead of numbers like 1 or 2 to get bank info on WhatsApp (8291409100).
| Sr No. | Services | Keywords |
|---|---|---|
| 1 | Balance Enquiry | bal, balance, account balance, my bal |
| 2 | Last 10 Transactions | Txn, Txns, Transactions, mini statement |
| 3 | Mobile Banking Registration | Mb registration, imps, imps registration |
| 4 | Know your Customer No. (discontinued service) | Customer number, customer no, customer id |
| 5 | Account Statement | Stmt, account statement, statement |
| 6 | ATM/ Branch Locator | Branch, ATM, address, locator |
| 7 | Vastu Siddhi Housing Loan | Housing loan, home loan, hsg loan |
| 8 | 2-wheeler/ Car Loan | Car loan, bike loan, vehicle loan |
| 9 | Kwik Lap | Lap, Loan against Property, property loan |
| 10 | GoMo Mobile Banking App | Gomo, mb, mobile banking, mb app |
| 11 | Credit Card App | Credit card, credit card app, creditcard |
| 12 | Loan Rate of Interest | Loan roi, loan rate, loan interest |
| 13 | Deposit Rate of Interest | Deposit roi, deposit rate, recurring deposit |
| 14 | Service Charges | Service charges, charges, locker, locker rent, debit card charges, demat charges, forex charges |
SMS Services
| Sr No. | Facility | Keywords |
|---|---|---|
| 1 | Balance of the account | Send SBAL (Space) (15-digit Account No.) To 9223810000 Example - SBAL 043200100000124 |
| 2 | Last five transactions of account | Send keyword as LST5 (Space) (15-digit Account No.) to 9223810000. Example - LST5 043200100000124 |
| 3 | Blocking of Specific Card | Send keyword as BLOCK (space) (last four digits of the specific card number) to 9223810000 Example - BLOCK 1234 |
| 4 | Blocking of Multiple Cards (Permanent Block) | Send keyword as BLOCK to 9223810000 Example - BLOCK |
| 5 | Stop payment of cheque | Send keyword as STOPCHQ (Space) (15-digit Account no) (Space) (Cheque No.) to 9223810000. Example - STOPCHQ 126203100009999 12345 |
| 6 | Unblocking of card | Send keyword as UNLOCKCARD to 9223810000. Example - UNLOCKCARD |
| 7 | Activate/Reactivate Debit Card for Online /Ecom transactions | Send keyword as ONLINE<space> last 4 digits of the Debit Card to 9223810000. Example - ONLINE 1234 |
| SMS Based on Loan Enquiry | ||
| 8 | Housing Loan Enquiry | HOMELOAN (Space) (Pin Code) to 9223810000 Example - HOMELOAN 400060 |
| 9 | Car Loan Enquiry | CARLOAN (Space) (Pin Code) to 9223810000 Example - CARLOAN 400060 |
| 10 | Education Loan Enquiry | EDUCATIONLOAN (Space) (Pin Code) to 9223810000 Example - EDUCATIONLOAN 400060 |
| 11 | Property Loan Enquiry | PROPERTYLOAN (Space) (Pin Code) to 9223810000 Example - PROPERTYLOAN 400060 |
| 12 | Gold Loan Enquiry | GOLDLOAN (Space) (Pin Code) to 9223810000 Example - GOLDLOAN 400060 |
| 13 | E-Stock Loan Enquiry | SHARESLOAN (Space) (Pin Code) to 9223810000 Example - SHARESLOAN 400060 |
| 14 | Personal Loan Enquiry | PERSONALLOAN (Space) (Pin Code) to 9223810000 Example - PERSONALLOAN 400060 |
| 15 | Business Loan Enquiry | BUSINESSLOAN (Space) (Pin Code) to 9223810000 Example - BUSINESSLOAN 400060 |
Grievance Reddressal
Level 1
- For any query/complaint, you can contact at 1800229999, 18002665555 mail at customersupport [at] saraswatbank [dot] com or you can also fill this Complaint Form .
- You may also visit to your nearest Branch Location .
Level 2
- If your query is not resolved, then you may also approach to the zonal level officers at the details mentioned below:
Sr No. Zone Contact No. Address 1 Zone I - Dadar 022-24310164, 022-24310165, 022-24310166, 022-24310167 Vastu Central, 3rd Floor, Plot No.38, J K Sawant Marg, Dadar (W), Mumbai - 400 028. 2 Zone II - Thane 022-41554051 201, 2nd Floor Ishan Arcade, Gokhale Road, Opp. Gaondevi Temple, Naupada, Thane (W) - 400602. 3 Zone III - Vile Parle 8657024310, 8657024311, 8657024312 Phatak Bldg., 66 Nehru Road, Vile Parle E, Mumbai - 400057. 4 Zone IV - Pune 020-69013400 8/3, Zonal Office, Madhuban, Karve Road, Erandwane, Pune - 411004. 5 Zone V - Goa 0832-2430907 Mushtifund Saunshta Building, Near Mahalaxmi Temple, Dr. Dada Vaidhya Road, Panaji, Goa - 403001. 6 Zone VI - Aurangabad 0240-2243014 (D), 0240-2243015, 0240-2243016, 0240-2243017 Plot No 6. C-2, Near CIDCO Bus Stand, CIDCO, Aurangabad - 431003. 7 Zone VII - Nashik 0253-2310324, 0253-2575974 F-18, 1st Floor Utility Centre, Opp. Rajiv Gandhi Bhavan, Sahranpur Road, Nashik - 422002. 8 Zone VIII - Kolhapur 0231-2644478, 0231-2644542, 0231-2644191 C Ward, 2127, Bhausinghji Road, Near Kolhapur Municipal Corporation, Kolhapur - 416002. 9 Zone IX - Karnataka 080-40933173, 080-40933174, 080-40933175 1st Floor, Sogo Properties, 100 Feet Road, Site No. 47, 4th Block, Ward no.68, Koramangala, Bengaluru - 560034. 10 Zone X - Ahmedabad 079-27492958, 079-27467959 Unit No.10 & 11, Shivalik Yash, 132 Ft. Ring Road, Naranpura - Wadaj, Ahmedabad - 380013. 11 Sub Zone I - Delhi 011-42643016, 011-42643017, 011-42643018, 011-42643019, 011-42643020 20-A Ring Road, Opp Haldiram, Lajpat Nagar-4, New Delhi-110024. 12 Sub Zone II - Vashi 022-27890152, 022-27890151 Madhushree, 2nd Floor, Plot No. 85, District Business Centre, Sector 17, Vashi, Navi Mumbai - 400703. 13 Sub Zone III - Borivali 9819416821, 9819416877, 9819416871, 9819416885 W-92, 1st Floor, L.T. Road, Vazira Naka, Borivali (W), Mumbai - 400092. 14 Sub Zone IV - Pune 020-27477001, 020-27477002, 020-27477003, 020-27477004 Shree Morya Bhavan, S. No. 127, Opp. Hotel Double Tree Hilton, Mohan Nagar, Telco Road, Chinchwad, Pune-411019. 15 Sub Zone VI - Nagpur 0712-2970552, 0712-2970557 1st Floor Building of Maharashtra State Mining Corporation (MSMC) Plot No.7, Ajni Square Wardha Road Nagpur-440015. - You can also contact to the nodal officer at the details mentioned below:
Sr No. Authority Designation Contact No. 1 Nodal Officer Deputy Chief General Manager 022-66005555 2 Nodal Officer for Persons with Disabilities Senior Manager, CRE 022-66005338
Level 3
- If your query is not resolved by the resolution given at the above levels, then you can contact at the detail given below:
Email: crpc [at] rbi [dot] org [dot] in
Address: Centralised Receipt and Processing Centre(CRPC):
Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 - You can also lodge your complaint online through the portals given below:
Credit Card Related Queries
Contact No.: 18002669545 (24*7)
Email: creditcards [at] saraswatbank [dot] com
NRI Services
| Sr No. | Service | Contact No. | |
|---|---|---|---|
| 1 | NRI Desk | +91-22-49205621 | nridesk [at] saraswatbank [dot] com |
| 2 | International Banking Division | +91-22-49205656 | ibd [at] saraswatbank [dot] com |
Forex Center Contact Details
| Sr No. | Branch Name | AD Code | Phone No. | SWIFT | Address | Fax No. | |
|---|---|---|---|---|---|---|---|
| 1 | Overseas Branch | 8709565 | 022-49205656 | salil [dot] worlikar [at] saraswatbank [dot] com | SRCBINBBOSB | 1st floor, Kimatrai Building, 77/79, Maharshi Karve Road, Marine Lines, Mumbai- 400002 | 022-22096019 |
| 2 | BKC Forex Centre | 8553892 | 022-26599180 | gayatri [dot] totade [at] saraswatbank [dot] com | SRCBINBBBKC | Ground Floor, Madhava Commercial Premises Co-op Soc Ltd Plot No C-4, 'E Block Bandra Kurla Complex, Bandra - East, Mumbai- 400051 | - |
| 3 | Vile Parle SME Forex Centre | 8553803 | 022-69569999 | arvinder [dot] matta [at] saraswatbank [dot] com | SRCBINBBAND | Unit Nos. 1 & 2, Ground Floor, The Kollage, Near Regency Hotel, Dr. N. S. Phadke Marg, Sai Wadi, Andheri (E), Mumbai - 400 069 | 022-42349977 |
| 4 | Vikhroli SME Forex Centre | 8553797 | 022-25750003 | sandeep [dot] malandkar [at] saraswatbank [dot] com | SRCBINBBGHT | Prabhat Bhavan, Block B, First Floor, 96, L.B.S.Marg, Opp. Cipla, Vikhroli (W), Mumbai- 400083 | 022-25794782 |
| 5 | Kolhapur - Rajarampuri Forex Centre | 8709566 | 0231-2521682 | bhushan [dot] worlikar [at] saraswatbank [dot] com | SRCBINBBKOL | C.T.S.No.1716, E-Ward, Rajarampuri, 7th Lane, Kolhapur - 416008 | 0231-2527012 |
| 6 | Aurangabad - Forex Centre | 8709574 | 0240-2243002, 0240-2243003 | kaustubh [dot] nisal [at] saraswatbank [dot] com | SRCBINBBAUR | Kanchan Chambers, Kranti Chowk, Station Road, Aurangabad- 431001 | - |
| 7 | Pune SME Forex Centre | 8553802 | 020-41422217 | dhananjay [dot] vaingankar [at] saraswatbank [dot] com | SRCBINBBPUN | C/2, Kohinoor Estate Co-op. Hsg. Society, Plot No.12, Mula Rd, Sangamwadi, Near Kamalnayan Bajaj Garden, Pune- 411003 | 020-41422209 |
| 8 | Goa SME Forex Centre | 8553798 | 0832-2437021, 0832-2437022, 0832-2437023, 0832-2437024, 0832-2437025, 0832-2437026, 0832-2437027, 0832-2437028, 0832-2437029, 0832-2437030, 0832-2437031 | govindraj [dot] prabhu [at] saraswatbank [dot] com | SRCBINBBPNJ | Tristar Bldg, EDC Complex, Patto Plaza, 2nd Floor, Panjim, Goa - 403001 | 0832-2437022 |
| 9 | Lower Parel SME Forex Centre | 8553840 | 022-24821801, 022-69068811 | pooja [dot] apte [at] saraswatbank [dot] com | SRCBINBBCBB | Office No. B1-G01, Innova Building, Marathon NextGen Complex, Ganpatrao Kadam Marg, Lower Parel, Mumbai- 400013 | 022-24821841 |
Download Forms
Corporate Office
Saraswat Co-operative Bank Limited
Ekanath Thakur Bhavan 953, Appasaheb Marathe Marg,
Prabhadevi. Mumbai- 400 025
Contact No.: 022-66005555
Email: corporatecenter [at] saraswatbank [dot] com
