Save Microfinance Customer Care No. 011-6132 5100
Toll free Number(s):
- 1800 120 699 999 (For Complaint)
All India Number(s):
- 011-6132 5100 (For Customer Support)
Website:
Official Website
Android App:
Save Solutions Pvt Ltd - cs [at] saveind [dot] in (For General Support)
Important Link
Regional Office Addresses
| Sr.No. | Region | Address (Save Microfinance Pvt. Ltd.,) |
|---|---|---|
| 1 | Punjab | C/O-Ashish Kumar Doomra, S/O-SH. Madan Lal Doomra, 1st Floor, New Suraj Nagri, Street No-01, Ward No-12, Abohar Firozepur, Punjab, Pin-152116 |
| 2 | Haryana/West Bengal/Kerala | Obey Nest 9th main, 18th Cross Rd, Sector 7, HSR Layout, Bengaluru, Kolkata |
| 3 | Haryana | At -Word o 10 Bank Colony , Near New Bus Stand, Rohtak Road Bhiwani, Dist - Bhiwani. Haryana, Pin Code -127021 |
| 4 | Rajasthan | C/O- Lavanya Sharma, D/O-Dhanraj Sharma, Ground Floor, New Nakoda Basti, Tel Fectory, Baran, P/S- Baran, Block- Baran, W/N-08, Dis- Baran, Rajasthan, Pin-325205 |
| 5 | Uttar Pradesh | Ground Floor, C/O-Sandeep Kumar S/o Kalicharan Singh, 216 Bhardway Colony, Mori Gate, Anupshahr, Uttar Pradesh 202390 |
| 6 | Bihar | 2nd Floor, C/O-Ashok Kumar, S/O-Bhuneshwar Prasad Singh, Ward No-14, Alauli Khagaria, Bihar-848203 |
| 7 | Bihar | 3rd Floor, SAVE Tower, AP Colony, Gaya, Bihar 823001 Extn: 1002 |
| 8 | Madhya Pradesh | 1st Floor, Rajeshwar Building, Damoh Naka Road, Shiv Nagar, Vijay Nagar, Jabalpur, Raksha, Madhya Pradesh 482001 |
| 9 | Jharkhand | 1st floor Harihar Dham Road Near- Utkarse bank, Jarmane Purvi Post Bagodar Giridih Pin Code 825322, Jharkhand |
| 10 | Orisa | 3rd Floor, No- 45, (SCR) Bhaumnagar, Unit - 4, Bhubaneshwar, Odisha - 751001 |
| 11 | Chhatisgarh | C/O Ramtilak Agrawal,Above canara bank ward number 8, jawaharchauk,bagbahra,chhatisgarh-493449 |
| 12 | Puducherry | 3,P No 12,2nd cross street, Moogambigai Nagar, Uruvaiyar, Villianur, Puducherry -605110 |
| 13 | Tamil Nadu | Varadhappa Complex 1/4 B/1 East Street Perumugai, Vellore - 632009 |
| 14 | Karnataka | No- 2238, 1st Floor, 80 Feet Road, Nethaji Circle, Kanakadasa Nagar, 3rd Stage Dattagalli, Mysore - 570022 |
For Complaint
Level 1:
- For any complaint kindly contact the customer support team or visit your nearest Branch Location .
- You will receive a response/resolution within 15 working days.
Level 2:
- If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officer at the details given below:
Contact No.: 1800120699999
Email: sfspl [at] saveind [dot] in
Address: Save Microfinance Pvt. Ltd.,
4th Floor, Save Towers, Opposite Khushi Restaurant,
Near Asha Singh More, A.P Colony, Gaya-823001 Bihar
Level 3:
- If your query is still not resolved within 15 working days or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Nodal Officer of the MFIN by calling at 18001021080
Level 4:
- If your query is not resolved or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
Contact No.: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 - You can also lodge complaint online through Complaint Management System (CMS) Portal .
Internal Complaint Committee Contact Details
| Sr.No. | Name | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Ms. Aditi Mittal | Group Head- Human Resource, Presiding Officer | 9999300402 | aditi [dot] mittal [at] saveind [dot] in | Corporate Office Delhi |
| 2 | Mr. Rahul Bhatia | Lead-Product & Process Excellence & SPM, Member | 9971754500 | rahul [dot] bhatia [at] savemfi [dot] in | Corporate Office Delhi |
| 3 | Ms. Rashmi Rawat | Assistant Manager, Member | 9910652339 | rashmi [dot] rawat [at] saveind [dot] in | Corporate Office Delhi |
| 4 | Mr. Kishor Kumar | Zonal Head, Member | 9801800582 | zh1 [at] savemfi [dot] in | Gaya |
| 5 | Ms. Sushmita Kumari Srivastava | Assistant Manager, Member | 9264470430 | qa4 [at] savemfi [dot] in | Gaya |
| 6 | Ms. Devika Singh | Member from NGO | 9818960361 | devika [dot] singh [at] cohereconsultants [dot] com | - |
Registered/Corporate Office
Save Microfinance Pvt. Ltd.,
Unit No. 782, 7th Floor, Vegas Mall, Plot No.6,
Sector-14, Dwarka, South West Delhi,
New Delhi, 110075
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