Shriram General Insurance Customer Care No. 1800 103 3009

Updated on Wednesday, 10 December 2025 - 10:52am

Organization:

Shriram General Insurance Co. Ltd.

Toll free Number(s):

1800 103 3009 (For Customer Support, Mon-Sun, 9:30am-5:30pm)
1800 300 30000 (For Policy Holders, Mon-Sun, 4am-12am)

Website:

Official Website

iOS App:

MySGI

Android App:

MySGI - SGI Customer MobileApp

IVRS Menu: 1800 103 3009/ 1800 300 30000

Select your preferred language

Press 1: For general inusrance
- Press 1: For claim registeration
- Press 2: For policy related queries
- Press 3: For road side assistance
Press 2: For health insurance
- Press 1: For shri health suraksha policy
- Press 2: For shri hospital cash policy
- Press 3: For shri kriti care policy
- Press 4: For shri sarvacare policy

Important Links

Claim Process

For any query related to claim process, you can contact at 180030030000, 18001033009, mail at chd [at] shriramgi [dot] com or you can intimate your claim through online through MYSGI App .
You can also make a claim request via filling this Claim Intimation Form .
For more information about claim process, Please Read .

Grievance Redressal

Level 1

For any query/complaint you can contact at the details mentioned below:
Contact No.: 180030030000, 18001033009
Email: chd [at] shriramgi [dot] com , gro [at] shriramgi [dot] com
For Senior Citizens: seniorcitizen [at] shriramgi [dot] com
You can also visit to the nearest Branch Location or you can fill this Grievance Form .

Level 2

If your query is not resolved, then you can also contact to the Chief Grievance Officer by mailing at md [at] shriramgi [dot] com .

Level 3

If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
You also can lodge your complaint online through Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

Nodal Officers Emails for MACT Cases

Motor Accidents Claims Tribunal

Sr.No.	State	Email
1	Uttar Pradesh	nodalofficerupo [at] shriramgi [dot] in
2	Uttarakhand	nodalofficerupo [at] shriramgi [dot] in
3	Bihar	nodalofficerupo [at] shriramgi [dot] in
4	Jharkhand	nodalofficerupo [at] shriramgi [dot] in
5	Rajasthan	nodalofficerrj [at] shriramgi [dot] in
6	Maharashtra	nodalofficermh [at] shriramgi [dot] in
7	Goa	nodalofficermh [at] shriramgi [dot] in
8	Gujarat	nodalofficergj [at] shriramgi [dot] in
9	Madhya Pradesh	nodalofficermp [at] shriramgi [dot] in
10	Chhattisgarh	nodalofficercg [at] shriramgi [dot] in
11	Karnataka	nodalofficerka [at] shriramgi [dot] in
12	Tamil Nadu	nodalofficertn [at] shriramgi [dot] in
13	Puducherry	nodalofficertn [at] shriramgi [dot] in
14	Kerala	nodalofficerkl [at] shriramgi [dot] in
15	Andhra Pradesh	nodalofficerap [at] shriramgi [dot] in
16	Telangana	nodalofficerts [at] shriramgi [dot] in
17	Punjab	nodalofficerdlo [at] shriramgi [dot] in
18	Delhi	nodalofficerdlo [at] shriramgi [dot] in
19	Jammu and Kashmir	nodalofficerdlo [at] shriramgi [dot] in
20	Haryana	nodalofficerdlo [at] shriramgi [dot] in
21	HP	nodalofficerdlo [at] shriramgi [dot] in
22	Odisha	nodalofficeror [at] shriramgi [dot] in
23	West Bengal	nodalofficerwb [at] shriramgi [dot] in
24	Sikkim	nodalofficerwb [at] shriramgi [dot] in
25	Assam	nodalofficerne [at] shriramgi [dot] in
26	Tripura	nodalofficerne [at] shriramgi [dot] in
27	Manipur	nodalofficerne [at] shriramgi [dot] in
28	Meghalaya	nodalofficerne [at] shriramgi [dot] in
29	Nagaland	nodalofficerne [at] shriramgi [dot] in
30	Mizoram	nodalofficerne [at] shriramgi [dot] in
31	Arunachal Pradesh	nodalofficerne [at] shriramgi [dot] in

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Head Office

Shriram General Insurance Co. Ltd.
(In partnership with Sanlam, South Africa)
E-8, EPIP, RIICO Industrial Area,
Sitapura, Jaipur - 302022 (Raj.)
Fax No.: 0141-2770692, 0141-2770693