Sony Audio Customer Care No.

Updated on Friday, 13 December 2024 - 4:37pm
Company Name: 
Toll free Number(s): 
  • 1800 103 7799 (For Queries/Demo/Installation/Playstation Support, 9am-7:30pm)
All India Number(s): 
  • 011-6600 6600 (For General Query)
Website: 
Official Website
For Sony Audio

IVRS Menu: 1800 103 7799

  • Press 1: For demo and installation
  • Press 2: For other support
    • Press 1: For purchase related query
    • Press 2: For technical assistance

Email

  • sonyindia [dot] care [at] ap [dot] sony [dot] com (Customer Support)

Install App

Important Links

Repair And Warranty Policy

  • If you have any query regarding the Repair And Warranty you can call 18001037799 or email at sonyindia [dot] care [at] ap [dot] sony [dot] com
  • If your Query not resolved then you can also visit your nearest sony service center
  • For more information please read.
Parent Article: 
Sony India Customer Care No. 1800 103 7799

Comments

Clarification of SONY 5.1 Channel

Submitted by Sameer Mohamed (not verified) on Mon, 08/03/2021 - 10:54am.

Dear Sir
I have a clarification and can you clear it to me :

Recently I bought a Home Theatre Sony 5.1 Channel, & I am using NIKAI TELEVISON :

01. My TV has 3 HDMI Option (but without ARC) & no option for OPTICAL OPTION OUT
02. My Home Theatre Sony has 1 with ARC & OPTICAL (Model # HT-S500RF)

My question is : is it possible I can connect from my TV HDMI Normal (without ARC) to Home Theatre HDMI with ARC – it will work 5.1 with good perfection or not (if not : what device I have to buy like ARC AUDIO EXTRACTOR etc…)

Repairing of Sony Home Theatre modelHTM55

Submitted by Vijay kumar Jaiswal (not verified) on Sun, 27/09/2020 - 8:43pm.

My Sony Home Theatre model HTM55 is delivering some spark /TIk TIk sound . Warranty period is now over. Please send technician to repair .it. My address: : Flat no.-A/5, Bank of India Colony, Sector-13, Nerul (East), Navi Mumbai-400706.
Regards
vijay Kumar Jaiswal

New home theatre installation

Submitted by K n t sai apparao (not verified) on Thu, 20/08/2020 - 11:22am.

Hai very bad experience from sony demo technical teem.no time commitment.they are looking like customer are bagger.so many times calling from customers side.there is no movement.....it's very bad behaviour from total sony teem also.i did buy my home theatre last 5 days before..still I am not unboxing. because of warranty reason.so I feed very very bad experience from sony...........

Service department

Submitted by Pranil sonawane (not verified) on Sun, 03/11/2019 - 11:41am.

Give me number of service centre indore

Delivered damaged system Home theatre

Submitted by Nazir Ahmed Bevanur (not verified) on Wed, 02/10/2019 - 8:31pm.

Pendrive slought damaged.Does not cover under warranty.was delivered on 13.9 The pendrive slought was used recently first time.Complained to company after inspection Engineer told it can be repaired on chargeable basis only he was not ready to repair under warranty as it was delivered in tht condition onlythe company should take responsibility.

Bad perfomance of home theatre sony

Submitted by Sarath (not verified) on Sun, 20/05/2018 - 8:01am.

I bought this product because of hearing good quality sound in the showroom ,but I fitted in my home performance is very bad ..I don't know the reason..pls clarify.main is sub woofers is not working properly...

Thankyou