South Indian Bank Contact No. 1800 425 1809

Updated on Saturday, 22 November 2025 - 9:38am
Organization: 
Toll free Number(s): 
  • 1800 425 1809 (For Phone Banking/Report Unauthorised Electronic Transactions, 24x7)
  • 1800 102 9408 (Alternate No. For Phone Banking/Report Unauthorised Electronic Transactions, 24x7)
All India Number(s): 
  • 9895 900 555 (For WhatsApp Banking)
  • 92230 08488 (Missed Call No. To Know Your Account Balance)
  • 0487-2421 297 (For Fraud Risk Reporting)
International Numbers: 
+91-484-2388555 (NRI Service Centre)
+91-484-6689600 (Alternate NRI Service Centre)
Website: 
Official Website
iOS App: 
SIB Mirror+ : Mobile Banking
Android App: 
SIB Mirror+: South Indian Bank

IVRS Menu: 1800 425 1809

  • Press 1: For card or fraud
  • Press 2: To speak to the customer care executive

Email

  • customercare [at] sib [dot] bank [dot] in (For Customer Care)

Important Links

SMS Service

  • SMS CARDBLOCK <16 digit card number> to 9840777222 from your registered mobile number to block the card if your debit card is lost.

Important Contact Details

Sr.No. Service Contact No.
1 Report Lost / Stolen
ATM Cards		 0484-2388555,
0484-2388591,
9446475458 (24 Hrs.)
2 Debit Cards 0484-2933532
3 Mobile Banking 0484-2388555
4 Internet Banking 0484-2388555
5 Demat 0484-2933561
6 NPS 0484-2933550
7 Deposit/Account
Related		 0487-2444336

Important Emails

Sr.No. Service Email
1 For Debit Card Query debitcard [at] sib [dot] co [dot] in
2 For Fraud Risk And Reporting fmcell [at] sib [dot] bank [dot] in
3 For Demat demat [at] sib [dot] co [dot] in
4 For NRI Support nrionline [at] sib [dot] co [dot] in

Regional Heads Contact Details

Sr.No. Region Contact No. Email Address
1 Ahmedabad 079-26585600, 079-26585700, AGM: 079-26581600 ro1018 [at] sib [dot] bank [dot] in Shop No: 415, Ward No: 2, SAKAR VII, 4th Floor, Nehru Bridge Corner, Ashram Road, Ahmedabad 380009
2 Bangalore 080-25479091, 080-25479092, DGM: 080-25479090 ro1010 [at] sib [dot] bank [dot] in 1st Floor, No.74, Ward No.111, Sumeru Towers Brigade Rd, Near St Joseph's College, Bengaluru 560025
3 Chennai 044-28281109, 044-28271075, 044-28238250 ro1005 [at] sib [dot] bank [dot] in No.14, Ground Floor, Hameediya Centre, Haddows Road, Nungambakkam, Chennai - 600006
4 Coimbatore 0422-2303618, 0422-2302398 ro1002 [at] sib [dot] bank [dot] in PB No.3868, 1084/1-5, Trichy Road, Sungam, Coimbatore - 641018
5 Delhi 011-42331664, 011-45128661 ro1008 [at] sib [dot] bank [dot] in 3rd Floor, Plot 21, 21/1, Pusa Road, Karol Bagh, New Delhi -110005
6 Ernakulam 0484-2771361, 0484-2771363, 0484-2771369,
Fax: 0484-2771375, 0484-3939375		 ro1003 [at] sib [dot] bank [dot] in Door No.9/839/A1-A9, SIB Building, Infopark Rd, Kakkanad, Rajagiri Valley, 682039
7 Hyderabad 040-27848404, DGM: 040-27848406
Fax: 040-27848405		 ro1014 [at] sib [dot] bank [dot] in Door No.157/6, 1st Floor, CHAI Complex, Staff Rd, Gunrock Enclave, Sikh Village, Secunderabad 500009
8 Irinjalakuda 0480-2829236 ro1017 [at] sib [dot] bank [dot] in Christ Nagar, AKP Junction, Irinjalakuda - 680125
9 Kannur 0497-2713234, 0497-2713235, 0497-2713236 ro1016 [at] sib [dot] bank [dot] in 1st Floor SIB House, Chalad Alavil Rd, Chalad, Kannur - 670014
10 Kolkata 033-40031212, 033-22650050 ro1013 [at] sib [dot] bank [dot] in Door No: 20A, Ward No:63, 1st Floor, Flat No.1, Park Street, Kolkata 700016
11 Kottayam 0481-2567927, 0481-2567929 ro1009 [at] sib [dot] bank [dot] in 1st Floor, Regency Square, KK Rd, Collectorate PO, Kottayam - 686002
12 Kozhikode 0495-2726725, 0495-2726726, 0495-2726727 ro1004 [at] sib [dot] bank [dot] in Door No:7/1164 O,P,Q,R,S, Ward No:7, "Happy Towers", Manachira, Kozhikode - 673001
13 Madurai 0452-2300205, 0452-2300206, 0452-2300207 ro1015 [at] sib [dot] bank [dot] in Madurai RO, 1st Floor, YMCA Bldg, Opp Astoria Hotels, 70 Feet Rd, Ellis Nagar, Madurai 625016
14 Mumbai 022-67868888, DGM: 022-67868811, AGM: 022-67868822
Fax: 022-67868844 		ro1001 [at] sib [dot] bank [dot] in RO Mumbai, 804, Parinee Crescenzo, "G Block", BKC, Bandra(E), Mumbai-400051
15 Palakkad 0491-2504083, 0491-2504084 ro1011 [at] sib [dot] bank [dot] in RO Palakkad, D&D Arcade, Chittur Rd, Near Manapullikavu, Kunnathurmedu, Palakkad -678013
16 Thiruvananthapuram 0471-2469584, 0471-2465640, DGM: 0471-2469558 ro1007 [at] sib [dot] bank [dot] in TC 31/151, YWCA Bldgs, 3rd Floor, MG Rd, Statue Jn, GPO, Thiruvananthapuram 695001
17 Thrissur 0487-2965100 ro1006 [at] sib [dot] bank [dot] in Ward No.50, 2nd Floor, Platinum Jubilee Bldg, PB No.603 Civil Line Rd, Near Children's Park, Thrissur-680003
18 Tiruvalla 0469-2603203, DGM: 0469-2603205 ro1012 [at] sib [dot] bank [dot] in TMJ Complex, 2nd Floor, MC Rd, Ramanchira, Muthoor.PO, Tiruvalla - 689107
19 Vijayawada - ro1021 [at] sib [dot] bank [dot] in D No:54-18/37/3-1, 1st Floor, Sri Sai Venkata Krishna Nilayam, Radio Colony, Vijayawada 520008

Grievance Redressal

Level 1

  • For any complaint you can contact at the details given below:
    Contact No.: 18004251809, 18001029408
    Email: customercare [at] sib [dot] bank [dot] in
    NRI Help Desk: 91-484-2388555
  • If you are submitting a complain for the first time then you can register your complaint by filling this Form .

Level 2

  • If your query is still not resolved, or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officer at the details given below:
    Contact No.: 0487-2420020, Extn: 687
    Email: nodalofficer [at] sib [dot] bank [dot] in
    Address: The South Indian Bank Ltd. Head Office, Mission Quarters, Thrissur - 680001
  • You can also register your complaint through this Form .

Level 3

  • If your query is still not resolved, or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Principal Nodal Officer at the details given below:
    Contact No.: 0484-3939392
    Email: pno [at] sib [dot] bank [dot] in
    Email: The South Indian Bank Ltd. SIB Tower, Rajagiri Valley, Kakkanad, Ernakulam, Kerala - 682 039
  • You can also register your complaint through this Form .

Level 4

  • If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at:
    Contact No.: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through Complaint Management System (CMS) Portal , Sachet Portal , Smart ODR .

To Report An Unauthorized/Fraudulent Electronic Transactions

To report an Unauthorized/Fraudulent Electronic Transaction kindly follow the process given below:

Contact Details To Report Unauthorized/Fraudlent Electronic Transaction

Documents To Be Submitted For Reporting Unauthorized Transactions

  • For Reporting Unauthorized Electronic Banking Transaction with details such as
    • Format for Reporting Unauthorized Electronic Banking Transaction
    • Proof of transaction success/failure
    • Copy of FIR
  • Customer have to block the debit card/net banking/mobile banking/account to reduce likelihood of additional loss.
  • Customer has to submit the debit card at the nearest branch immediately on reporting unauthorized transactions.
  • Customer will be informed by their registered email id regarding the unauthorized transaction reported along with intimation to submit necessary documents for investigation.

Form for Reporting Unauthorized Electronic Banking Transaction

Format For Unfreezing Account/Unblocking Digital Channels (For Accounts Blocked Based On The Unauthorized/Fraud Transactions Reported By The Customer)

Details To Block SIB One Card Credit

Note* : The complaint will be auto closed after 90 days in case of non submission of relevant documents.

To Block Card

  • To block your card you can contact at the details given below:
    Contact No.: 18001029408 (Toll Free India), 18004251809(BSNL Toll Free India), 0484-2388555
    For Emergency: 9446475458, 0484-2771343, 0484-3939345
    Email: sibcorporate [at] sib [dot] bank [dot] in , customercare [at] sib [dot] bank [dot] in

NRI Division

Contact No.: 0484-6689600
Email: nri [at] sib [dot] bank [dot] in
Address: Assistant General Manager, NRI Division,
Branch Banking Department, SIB Tower, 9th Floor Rajagiri Valley P O,
Kakkanad Ernakulam, Kerala, PIN- 682 039

NRI Branches

Sr.No. Location Branch Code Contact No. IFSC Code Address
1 Panaji Goa NRI 0137 0832-2229610 SIBL0000137 Shop No. 10 & 11 Navelcar Arcade Dr A.B Road Panaji Goa 403001
2 Ernakulam N R I 0307 0484-2809454, 0484-2807455 SIBL0000307 Jacobs Building Ground Floor Geethanjali Jn NH Bypass Vytila P O Kochi - 682019
3 Changaramkulam NRI 0328 0494-2650439, 0494-2650869 SIBL0000328 Do.No. XVI/1009 City Mall Thrissur Road Changaramkulam Nannamkunnu Malappuram Kerala Pin Code-679595
4 Trivandrum NRI 0336 0471-2337635, 0471-2333089 SIBL0000336 Jones Square-Ground Floor Devaswom Board Junction Nanthencode Kowdiar Trivandrum -695003
5 Chengannur N R I 0341 0479-2453998, 0479-2453446 SIBL0000341 Do.No.155 Ward No.XXIII Ground Floor Kizhakkethalakkal Buildings MC Road Opp. ST. Thomas Catholic Church Chengannur P.O. Alappuzha Kerala-689121
6 Kozhencherry N R I 0345 0468-2214180 SIBL0000345 Do.No.XIII/677 Ward No.13 Uthradom Towers Kozhencherry P.O. Pathanamthitta District Kerala-689 641

Other Contact Details

Sr.No. Cell/Division Contact Details Address
1 Foreign Exchange Advisory Cell Treasury Mumbai: 022-67868880,
IBD, Kochi: 0484-2808434
Mobile: 9072448899		 -
2 Mumbai Treasury 022-67868880 General Manager, Mumbai Treasury, South Indian Bank, Parinee `CRESCENZO`, 8th Floor, B Wing G Block, Bandra Kurla Complex Bandra East, Near MCA Ground, Mumbai, Maharashtra - 400051
3 International Banking Division 0484-2808434,
ibd [at] sib [dot] co [dot] in		 Assistant General Manager, International Banking Division, South Indian Bank, First Floor, Lilly's Enclave,N.H Bye-Pass, Chakkaraparambu, Ernakulam-682028

Forms Center

Head/Corporate Office

South Indian Bank Ltd.
T.B Road, Mission Quarters,
Thrissur 680 001,Kerala, India
Contact No.: 0487-2420020, 0487-2420058, 0487-2420113, 0487-2436666
Email: sibcorporate [at] sib [dot] bank [dot] in

Global Offices

Sr.No. Name Contact No. Email
UAE
Abu Dhabi, UAE
1 Mr. Minil C Pushparaj +971 528756545 minilcpushparaj [at] sib [dot] bank [dot] in
2 Mr. Sai Charan Reddy P +971 586962010 saicharan [at] sib [dot] bank [dot] in
Abu Dhabi & AL -AIN, UAE
3 Mr. Godwin Vincent +971 552503442 godwinvincent [at] sib [dot] bank [dot] in
Dubai, UAE
4 Mr. Reetam Datta +971 545471511 reetam [dot] datta [at] sib [dot] bank [dot] in
5 Mr. Amal Jose +971 528027160 amal [dot] jose [at] sib [dot] bank [dot] in
6 Mr. Emil M Binu +971 565522345 emilmathewbinu [at] sib [dot] bank [dot] in
7 Mr. Basil Saju +971 527153331 basilsaju [at] sib [dot] bank [dot] in
8 Mr. Hirajith D S +971 528382821 hirajithds [at] sib [dot] bank [dot] in
9 Mr.Yadhukrishna P S +971 501590001 yadhukrishnaps [at] sib [dot] bank [dot] in
Sharjah,UAE
10 Mr. Ajith Kumar +971 527163331 ajith_kumarm [at] sib [dot] bank [dot] in
Ajman & Ras- AL- Khaimah, UAE
11 Mr. Shine C S +971 549941967 shinecs [at] sib [dot] bank [dot] in
Sharjah & Fujairah, UAE
12 Mr. Vishnu V +971 567527189 vishnuv [at] sib [dot] bank [dot] in
Qatar
13 Mr. Viljin Varghese 00974-33240901 viljin [at] sib [dot] bank [dot] in
14 Mr. Vaisakh T 00974-33721222 vaisakht [at] sib [dot] bank [dot] in
15 Mr. Gabriel Thomas 00974-30255945 gabrielthomas [at] sib [dot] bank [dot] in
Oman
16 Mr. Steve varghese Blessen +968 95496438 steveblessen [at] sib [dot] bank [dot] in
17 Mr. Alwin Sunny +968 91147602 alwinsunny [at] sib [dot] bank [dot] in

Social Sites

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Comments

NRI ACCOUNT DOUBTS

Submitted by Anonymous (not verified) on Sat, 14/12/2019 - 5:39pm.

I already filled your NRE account forms online, i need only NRI account.KYC they are asking 2000 rupees cheque or overseas bank 3 mnths statement..I got my overseas bank account on last month only..What i can do next..Can i forward my filled application..

Content is out of date

Submitted by Anonymous (not verified) on Fri, 24/05/2019 - 7:20pm.

The above content is invalid. Please update the data with latest content from website.

Ansari estate pvt. ltd not submitting original Bill of entry

Submitted by Anonymous (not verified) on Sat, 19/05/2018 - 12:16pm.

ANsari Estate Pvt. Ltd having account in South India Industrial Bank, chennai and granted loan 20 crores. we have bought raw cashew nut from them. They have given bad quality and not settled our amount of 11 lacs so far. We understood that they have given dublicate BIll of entry to the bank and close the account. For this, some of the officers of your bank is helping to them.
We heard that still he has not submitted some of the original documents which they sent payment to the abroad.

we already infomred many times but they did not agree. So we are going legal way to get the payment.

But we surprised after 8 month over, how your bank not asking the original documents from them.

regards