Srilankan Airlines Customer Care No. 022-7127 9158

Organization: 
All India Number(s): 
  • 022-7127 9158 (Customer Support/Reservation Queries)
  • 022-4040 1515 (City Office Mumbai - For Reservation)
  • 080-4112 5204 (City Office- Bangalore)
International Numbers: 
+94117 77 1979 (Contact Center)
1979 (Within Sri Lanka)
+94744 44 1979 (WhatsApp Support)

Email

  • reservations [at] srilankan [dot] com (Global Customer Support)

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24 Hour Contact Center, (India)

S.No. City Office Contact Details Address
SriLankan Airlines Limited
1 Cochin City Office Telephone : 0484-2362042/ 0484-2362043
Fax : 0484-2362045
Email : cokres [at] translanka [dot] net
Operating Hours : Monday to Saturday (09:00 to 17:30)
C/o Translanka Air Travels Pvt Ltd.
Kandomkulathy Tower, 1st Floor
Opp : Maharajas college Ground
M.G. Road, Cochin 682 011, India
2 Ahmedabad City Office Telephone : 079-26561232/ 079-26564296
Fax : 079-26423518
Email : Ahmedabad [at] sticgroup [dot] com
Operating Hours : Monday to Saturday (09:30 to 18:00)
C/o STIC Travels Pvt Ltd.
Shop No. 304-306, 3rd Floor,
Karishma Complex, Stadium Circle,
Navrangpura,C G Road, Ahmedabad 380009,
India.
3 Bangalore City Office Telephone : 080-41125204 /080-41125205
Fax : 080-41125207
Email : blrrsvns [at] srilankan [dot] com
Operating Hours : Monday to Friday (09:00 to 17:30)
Saturday (09:00 to 13:30)
C/o Translanka Air Travels Pvt Ltd.,
205A, Cears Plaza, 136, Residency Road,
Bangalore 560025.
4 Bhubaneshwar City Office Telephone : 0674-2531331
Fax : 0674-2531271
Email : bbisales [at] srilankanhyd [dot] com
Operating Hours : Monday to Friday (09:30 to 17:30)
SAT - 0930 - 1330 hrs.
C/o Nagarjuna Travel and Hotels Ltd.,
57 Janpath, Ashok Nagar,
Unit II, Bhubaneshwar 751 009,Orissa.
5 Bodhgaya City Office Telephone : 9199739954 C/o STIC Travels Pvt Ltd.
Hotel Delta International,
Ground Floor, Domuhan Road,
Bodhgaya, Bihar 824231, India.
6 Calicut City Office Telephone : 0495-2727176
Email : ccjreservations [at] srilankan [dot] com
Operating Hours : Monday to Saturday (09:00 to 17:30)
C/o Translanka Air Travels Pvt Ltd.
3rd Floor, Space Mall, Opp. Bhima
Jewellers, Jaffarkhan Colony road,
Mavoor Road, Calicut 673 004, India.
7 Chennai City Office Telephone : 044-22566384
Fax : 04422566383
Email : maakd [at] srilankan [dot] com
Airport Service Delivery, SriLankan Airlines Ltd.
# 15 & 16, Mezzanine Floor, NITC – T4, Airport,
Meenambakkam, Chennai 600027, India.
8 Chennai City Office Telephone : 044-43921100
Fax : 044-43921177
Email : maarsvns [at] srilankan [dot] com
Operating Hours : Monday to Friday (09:00 to 17:30)
Reservations only: 0900 – 1730hrs.
Westminster Building,
08th Floor, No.108,
Dr. Radhakrishnan Salai,
Chennai – 600004, India
9 Goa City Office Telephone : 0832-2227512/ 0832-2227513
Fax : 08322229516
Email : goa [at] sticgroup [dot] com
C/o STIC Travels Pvt Ltd.,
Shop No. 14, 1st Floor, Haroons,
Arcade, Magnum Centre,
M.G. Road, Behind SBI,Panjim,
Goa 403 001, India
10 Hyderabad City Office Telephone : 040-23372429/ 040-23372430
Fax : 04023372427
Email : gsamanager [at] srilankanhyd [dot] com
Operating Hours : Monday to Friday (09:30 to 17:30)
SAT - 0930 - 1330 hrs.
C/o Nagarjuna Travel and Hotels Ltd.,
8A, Amrutha Ville Rajbhavan Road,
Somajiguda, Hyderabad 500 082., India
11 Jalandhar City Office Telephone : 0181-2232056
0181-2232058
Fax : 0181-2330961
Email : sticqju [at] sticgroup [dot] com
C/o STIC Travel Pvt Ltd.,
2nd Floor, Alfa Estate, Building 39,
G T Road, Jullundhur 144 001, India.
12 Kolkata City Office Telephone : 033-22890440/ 033-22890441
Email : ccures [at] srilankan [dot] com
Operating Hours : Monday to Saturday (09:00 to 17:30)
C/o STIC Travel Group,
Gooptu Villa, 1st Floor,
6/1C – Middleton Street,
Kolkata -700071.
13 Madurai City Office Telephone : 0452-2300505
0452-2300606
0452-2300404
Email : ixmres [at] srilankan [dot] com
Operating Hours : Monday to Saturday (09:00 to 17:30)
No.11, Melakkal Main Road,
Opposite Passport Seva Kendra, Kochadai,
Madurai – 625016
14 Mumbai Airport Office Telephone : 022-66859365
Fax : 022-66859366
Email : Bom [dot] airport [at] srilankan [dot] com
Room No – W8-3058, Terminal 2,
Chhatrapati Shivaji International Airport,
Sahar, Andheri West,Mumbai 400099.
15 Mumbai City Office Telephone : 022-40401515
Fax : 022-42956586
Email : bomres [at] srilankan [dot] com
C/o STIC Travels Pvt Ltd,
502, Meadows, Sahar Plaza Complex, J.B Nagar,
Andheri-Kurla road, Andheri (East), Mumbai-400059, India
16 New Delhi Airport Office Telephone : 011-49638950
Fax : +9142956586
Email : delkd [at] srilankan [dot] com
Room No.10, Passenger Terminal Building,
Terminal 3,Indira Gandhi International Airport,
New Delhi-110037, India.
17 New Delhi City Office Telephone : 011-41528630
Fax : 011-41528642
Email : delreservations [at] srilankan [dot] com
Operating Hours : Monday to Friday (09:00 to 17:30)
C/o STIC Travels Pvt Ltd, No. 312,
3rd Floor,World Trade Centre,Barakhamba Avenue,
Connaught Place,New Delhi 110 001, India.
18 Tiruchirapalli City Office Telephone : 0431-2460844
Fax : 0431-2414856
Email : trzreservations [at] srilankan [dot] com
Operating Hours : Monday to Saturday (09:00 to 17:30)
Sunday (09:00 to 13:00)
C/o Translanka Air Travels Pvt Ltd.,
Hotel Femina Complex,14-C, Williams Road,
Tiruchirappalli,Tamil Nadu 620001.
19 Tiruchirapally - Airport Office Telephone : 0431-2340020
Fax : 0431-2340020
Email : trz [dot] airport [at] srilankan [dot] com
Tiruchirapally International Airport,
New Integrated terminal building,
Tiruchirapally 620 007, TamilNadu, India.
20 Trivandrum Airport Office Telephone : 0471-2501140
Fax : 0471-2509940
Email : trv [dot] airport [at] srilankan [dot] com
Operating Hours : Monday to Sunday (05:30 to 13:00)
Local Time
Trivandrum International Airport,
Trivandrum – 695 024, Kerala, India.
21 Trivandrum City Office Telephone : 0471-2575131
0471-2460639
Fax : 0471-2474934
Email : trvres [at] srilankan [dot] com
Operating Hours : Monday to Friday (09:30 to 13:00)
Saturday (09:30 to 13:00)
C/o Spencer's Travel Services Ltd.
Spencer's Building, M.G. Road,
Trivandrum 695 001, India.
22 Varnasi City Office Telephone : 89990692 C/o STIC Travels Pvt Ltd.
Business Centre, Clerk Hotel,
Varnasi, India
23 Visakhapatnam City Office Telephone : 0891-2598996
0891-2598997
Fax : 0891-2598998
Email : vtz [dot] slsmgr [at] srilankan [dot] com
Operating Hours : Monday to Saturday (09:30 to 18:00)
C/o.Nagarjuna Travels Private Limited,
1st Floor, Ardee Buildings,
Balaji Nagar, Besides Venkatadri
Vantillu, Siripuram - 530003

Global Call Centres

For bookings, cancellations, or date changes within 72 hours please contact the Global Call Centre.

S.No. Country Direct Dial number
1 India 022-71279158
2 China +86 400 120 1979
3 France +339-7518-1999
4 Germany +4969-9073-2333
5 Hong Kong +852-3051-2822
6 Japan +8150-6864-8188
7 Kuwait +965-2220-5030
8 Malaysia +603-7724-3155
9 Pakistan +9221-3879-9836
10 Thailand +66-2018-2444
11 Singapore +65-3158-0580
12 UK +4433-0808-0800

Global Locations

24 Hour Contact Center (Colombo)

Telephone : +94117 77 1979 (Within Sri Lanka : 1979)
Fax : +94197 33 3999

Head Office

SriLankan Airlines Ltd.,
Airline Centre,Bandaranaike International Airport,
Katunayake, Sri Lanka.
Telephone : +94197335555
Fax : +94197335122
Email : feedback [at] srilankan [dot] com
Operating Hours : Monday to Friday (08:15 to 16:45)

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Comments

Television

Plz tel me sir
I have a 55inch television
Next sept I'm going to india
Doha to india how much charges in travel

Delay of London filght

My family members with 3 month baby and 4 years boy came from London due to delay of this flight they could not catch connecting flight to trichy and they were asked to stay in Colombo over night .both connecting flight are operated by srilanka flight they can very well delay the connecting flight because of your problem l could not sleep in trichy and they could not sleep eat and suffered a lot .kindty avoid this type of problems since both flight are in your control .thanking you.

VTZ - LONDON

Sir , I am planning to booking a ticket on 28th April 2018

VTZ - London
Which is through Colombo , a layover time of 55 minutes is shown , will I be able to get thru during this layover time , which the SriLankan airlines be responsible to get me thru that flight