Standard Chartered Bank Credit Card Customer Care No.

Updated on Friday, 20 December 2024 - 5:14pm

Company Name:

Standard Chartered Bank

Toll free Number(s):

1800 2586 465 (For unauthorised/suspicious transactions)
1800 1024 734 (Alternate No. For any suspicious transactions)

All India Number(s):

044-6601 2424 (For Contact)
044-3940 2424 (For Query)

Website:

Official Website

For Credit Card

IVRS Menu: 1800 258 6465, 1800 102 4734

Note : Calls related to unauthorised/suspicious transaction will be answered here.
- Press 1 : For Credit card.

Emails

card.services@sc.com (For Query/ Complaint)
customer.care@sc.com (For General Query)

Install App

Important Links

Report A Lost/ Stolen Card

If you have lost/ stolen card, then you can contacts at the details given below:

Table Search:

Sr No.	Location	Contact No.
1	Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune	011-66014444, 011-39404444
2	Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara	011-66014444
3	Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat	011-66014444, 011-3940444
4	Gurgaon, Noida, Mathura, Dehradun, Saharanpur	011-66014444, 011-39404444
5	Jalgaon	022-66014444, 022-39404444
6	Guwahati, Cuttack, Siliguri	033-66014444, 033-39404444
7	Mysore	080-66014444, 080-39404444
8	Thiruvananthpuram, Vishakhapatnam	044-66014444, 044-39404444
9	Proddatur	040-66014444, 040-39404444

Phone Banking Helpline Numbers

Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.

(Add City Std Code)

Table Search:

Sr No.	Location	Contact Details
Write to : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001 Call us : Premium Banking helpline services. Email : customer.care@sc.com (7 days a week, 24 hours a day)
Personal Banking
1	Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune	011-66014444, 011-39404444
2	Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.	011-6601444
3	Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.	011-3940444, 011-6601444
4	Gurgaon, Noida, Mathura, Dehradun, Saharanpur	011-66014444, 011-39404444
5	Jalgaon	022-66014444, 022-39404444
6	Guwahati, Cuttack, Siliguri	033-66014444, 033-39404444
7	Mysore	080-66014444, 080-39404444
8	Thiruvananthpuram, Vishakhapatnam	044-66014444, 044-39404444
9	Proddatur	040-66014444, 040-39404444
Premium Banking Helpline
10	Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune	022-66011500, 022-39401500
11	Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.	022-6601150
12	Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.	022-3940150, 022-6601150
13	Gurgaon, Noida, Mathura, Dehradun, Saharanpur	011-66011500, 011-39401500
14	Jalgaon, Thane	022-66011500, 022-39401500
15	Guwahati, Cuttack, Siliguri	033-66011500, 033-39401500
16	Mysore	080-66011500, 080-39401500
17	Thiruvananthpuram, Vishakhapatnam	044-66011500, 044-39401500
18	Proddatur	040-66011500, 040-39401500
Priority Banking Helpline
19	Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune	040-66012424, 040-39402424
20	Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.	044-6601242
21	Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.	011-3940242, 011-6601242
22	Gurgaon, Noida, Mathura, Dehradun, Saharanpur	011-66012424, 011-39402424
23	Jalgaon, Thane	022-66012424, 022-39402424
24	Guwahati, Howrah, Siliguri	033-66012424, 033-39402424
25	Proddatur	040-66012424, 040-39402424
Business Banking Helpline Numbers
26	Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune	011-66011616, 011-39401616
27	Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara	011-66011616
28	Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat	011-39401616, 011-66011616
29	Gurgaon, Noida, Dehradun, Saharanpur	011-66011616, 011-39401616
30	Jalgaon	022-66011616, 022-39401616
31	Guwahati, Siliguri	033-66011616, 033-39401616
32	Mysore	080-66011616, 080-39401616
33	Thiruvananthpuram, Vishakhapatnam	044-66011616, 044-39401616
34	Proddatur	040-66011616, 040-39401616
35	Toll Free Number	180030001616

Grievance/ Complaint Procedure

Level 1

If you have any query, complaints or feedback, then you can contact on the details mentioned below:
Email: customer.care@sc.com
Address: Standard Chartered Bank Customer Care
Unit 19, Rajaji Salai Chennai 600 001

Level 2

If your query is still not resolved, then you can contact at head.service@sc.com and your query will be resolved within 5 working days.

Level 3

If you are not satisfied with the above levels, then you can also contact to the Principal Nodal officers:
Principal Nodal Officer,
Standard Chartered Bank, 19, Rajaji Salai, Chennai - 600001
Ph: 080-42896718, 080-28089025, 080-66696718
Email: principal.nodalofficer@sc.com
In case, stil not satisfied with the response or have not received a response from the Bank within 30 working days, you can file a complaint at Complaint Management System (CMS)