Standard Chartered Bank Credit Card Customer Care Numbers
Company Name:
Standard Chartered Bank Toll free Number(s):
- 1800 2586 465 (Calls related to unauthorised/suspicious transactions)
- 1800 1024 734 (Alternate to suspicious transactions)
Website:
Official Website - customer [dot] care [at] sc [dot] com
- card [dot] services [at] sc [dot] com (Credit Card Disputes)
Important Links
- Contact me form
- Register for digital banking
- Complaint form
- Types of Credit cards
- Loan on credit card
- Credit card payment options
- Branch/ATM Locator
- Credit Card FAQs
Phone Banking No.
Timing : 7.00 a.m. to 11.00 p.m.
Location | Contact No. |
---|---|
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune |
(Std code)-66014444 (Std code)-39404444 |
Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara |
|
Gurgaon, Noida | |
Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur |
1800 345 1000 (For domestic dialing within India only) |
Siliguri | 1800 345 5000 (For domestic dialing within India only) |
Block Lost or stolen Credit Card
Follow the below steps to report a lost or stolen credit card:
- Step 1: Log in to Online Banking or SC Mobile
- Step 2: Select “Help & Services”
- Step 3: Go to “Card Management” and
select “Report Lost/Stolen Card” - Step 4: Follow the instructions on the screen
- Step 5: Upon completion, your card will be blocked
and a replacement card will be sent to your registered mailing address
Grievance Redressal Mechanism
Levels | Process |
---|---|
Level 1 | Call Phone Banking Help line Email at : customer [dot] care [at] sc [dot] com or write to below address Standard Chartered Bank, Customer Care Unit , 19, Rajaji Salai,, Chennai 600 001 |
Level 2 | If level 1 response is unsatisfactory, then write to Head [dot] Service [at] sc [dot] com You will get response within 5 working days |
Level 3 | In case level 2 resolution is not satisfactory, then you can write to? Principal Nodal Officer, Standard Chartered Bank, 19, Rajaji Salai, Chennai - 600001 Or Email at : Principal [dot] NodalOfficer [at] sc [dot] com The complaint will be responded within 5 working days. Phone No: 080-42896718 / 080-28089025 Email : Nodal [dot] Officer [at] sc [dot] com |
Final | In case you are not satisfied with the response or have not received a response from the bank within a month, you can file a complaint before the Banking Ombudsman. |
Address :
Standard Chartered Bank
19, Rajaji Salai
Chennai 600 001
Parent Article:
Comments
Bunch of rascals and itiots
Bunch of rascals and itiots with no working ethis or responsibility
VERY IODIOTIC, POOR AND
VERY IODIOTIC, POOR AND PATHETIC HECKING SERVICE
Not support for sc bank
We are trying to customer cure numbers but any body didn't give the proper response.very poor service...
loaan details
I need the loan details of repayment which I have taken from your bank