Sun Direct Customer Care No. 1800 123 7575

Toll free Number(s): 
  • 1800 123 7575 (Customer Support)
  • 1800 103 7575 (Alternate Customer Support)
All India Number(s): 
  • 76010 12345 (24*7 Helpline)
  • 70940 12345 (Give missed call from RMN)

IVRS Menu: 1800 123 7575

  • Press 1-If you are an existing customer
  • Press 2- If you are a new customer


  • customercare [at] sundirect [dot] in (Customer Support)
  • info [at] sundirect [dot] in (General Queries)

Important Links

Install App

SMS Services

To activate add-on pack or a channel via SMS to 9600058585 or 58585

Service Keyward
To check validity details SMS - Type BV (space) SMC/CDSN#
App -Login to Click my account to get current validity
Website- Click Here
To activate channel via SMS ADD<space> LCN <space> SMC / CDSN
To deactivate A-la-carte via SMS DROP<space> LCN <space> SMC / CDSN
To activate Bouquet via SMS ADD<space> SMS Code <space> SMC / CDSN
To deactivate Bouquet via SMS DROP<space> SMS Code <space> SMC / CDSN
SMC / CDSN is the Smart Card Number/Client Device Serial Number on the Set-Top-Box
LCN / SMS Codes are available in the website/mobile app.

Register your Complaint

Call Center Number

State Phone Number
Telangana 040-44399595
Andhra pradesh 040-44399595
Bihar 0120-4439959
Jharkhand 0120-4439959
Odisha 0120-4439959
West bengal 01204439959
Goa 0120-4439959
Karnataka 0821-4439959
Kerala 0484-4439959
Delhi 0120-4439959
Haryana 0120-4439959
Himachal pradesh 0120-4439959
Jammu & kashmir 0120-4439959
Punjab 0120-4439959
Rajashthan 0120-4439959
Uttar pradesh 0120-4439959
Tamil nadu 0431-4439959
Chattisgarh 0120-4439959
Madhya pradesh 0120-4439959
Gujarat 0120-4439959
Maharashtra 0120-4439959

999 Channel

Sun Direct -999 Channel provides you the information regarding all channels, packages, bouquets and other
services being offered by Sun Direct. It also provides you the basic details regarding the subscription and installation
charges and also other details guiding, how to subscribe any channel or bouquet through SMS. Besides 999 guides
you how to approach Customer Services.

Nodal Officers

Region States Name of ndal officers Phine No. Facsimile No. Email      Address
  App Andhra Pradesh Chandra Sekhar P 044-44676767 - nodalap [at] sundirect [dot] in No.54-15-4A, 5th Floor, Zoom Towers,
Sri Nagar Colony, Near Vinayaka Theatre,
  East Assam Pratip Chatterjee 0361-2465157 - nodalasm [at] sundirect [dot] in 1st Floor, Jupitara Palace, G.S. Road,
Tarun Nagar, ABC, Guwahati-781005
  East Bihar Pratip Chatterjee 033-40445151
- nodalbihar [at] sundirect [dot] in Aakash Tower, 5th Floor, 781, Anandapur,
  East Jharkhand Pratip Chatterjee 033-40445151
- nodaljkd [at] sundirect [dot] in
  East Orissa Pratip Chatterjee 0674-2510052 - nodalor [at] sundirect [dot] in 2nd Floor, Swagat Plaza, Plot No.45, UNIT
- IV, Mouza-Bhouma Nagar, Bhubaneswar – 751001
  East West Bengal Pratip Chatterjee 033-40445151
033 -40608383
- nodalwb [at] sundirect [dot] in Aakash Tower, 5th Floor, 781, Anandapur,
  kar Karnataka & Goa Satish Kumar PV 080-44676767 - nodalkar [at] sundirect [dot] in Maran Towers, Ground Floor, 9, Brunton Road,
Off M.G.Road, Bangalore 560025.
  Krl Kerala Dushyanth K.K. 044-44676767 - nodalker [at] sundirect [dot] in Trans Asia Corporate Park XIV/396-C, 7th floor,
Seaport Airport Road, Chittethukara Kakkanad,
Kochi- 682 037
North Chandigarh Girish Verghese 0172-4620292 0120-4673830 nodalchand [at] sundirect [dot] in S.C.O.No.292, 2nd Floor Sector 32-D, OPP
Nirman Theatre, Chandigarh - 160030
North Delhi/Ncr Girish Verghese 0120-4112797 0120-4673830 nodalncr [at] sundirect [dot] in Star House A-102 Ground Floor Sec-4,
North Haryana Girish Verghese 0172-4620292 0120-4673830 nodalhar [at] sundirect [dot] in S.C.O.No.292, 2nd Floor Sector 32-D, OPP
Nirman Theatre, Chandigarh-160030
North Himachal Pradesh Girish Verghese 0172-4620292 0120-4673830 nodalhp [at] sundirect [dot] in
North Jammu & Kashmir Girish Verghese 0172-4620292 0120-4673830 nodaljk [at] sundirect [dot] in
North Punjab Girish Verghese 0172-4620292 0120-4673830 nodalgp [at] sundirect [dot] in
North Rajasthan Girish Verghese 0120-4673800
0120-4673830 nodalraj [at] sundirect [dot] in 511,5th Floor, Evershine Tower Amarapalli Circle
Vaishali Nagar Jaipur, Rajasthan-302001
North Uttar Pradesh Girish Verghese 0522- 4047234 0120-4673830 nodalup [at] sundirect [dot] in 364, Ground Floor, Chandralok Aligang,
Lucknow - 226024
North Uttarakhand Girish Verghese 0522-4047234 0120-4673830 nodaluk [at] sundirect [dot] in
Tg Telengana Y V Reddy 040-40182424 - nodaltg [at] sundirect [dot] in Uma Aiswarya House, No- 8-502/1/AG, (1st Floor),
Road No.7, Banjara Hills Hyderabad - 500 034
Tnp Tamil Nadu Renjith N K 044-44676767 044-40679191 nodaltn [at] sundirect [dot] in MURASOLI MARAN TOWERS NO. 73, MRC
Nagar Main road, MRC Nagar, Chennai- 600 028.
West Chattisgarh Chandra Sekhar P 0731-4073033 - nodalchat [at] sundirect [dot] in Unit No. 403-404, 4th Floor Maloo 01, Near
Velocity Multiplex, Plot No.26, Scheme No
.94 C, Ring Road, Indore - 452010
West Madhya Pradesh Chandra Sekhar P 0731-4073033 - nodalmp [at] sundirect [dot] in Unit No. 403-404, 4th Floor Maloo 01, Near
Velocity Multiplex, Plot No.26, Scheme No.94
C, Ring Road, Indore - 452010
West Gujarat Chandra Sekhar P 022-42109701
- nodalguj [at] sundirect [dot] in C/O South Asia FM, B-603, 4,6th floor, B-Wing,
Amrapali Lake View Tower, Vastrapur,
Ahmedabad - 380 054
West Maharashtra Chandra Sekhar P 022-42109701 – 04 022-42109721 nodalmah [at] sundirect [dot] in No.701/702, Dilkap Chambers Andheri West,
Off Andheri Link Road, Mumbai-400053

Registered Office

Murasoli Maran Towers, 73, MRC Nagar
Main Road,MRC Nagar Chennai- 600 028,
Tel : 044-44676767
Fax: 044-40679191

Social Sites


No services available error

Hi Sir/Madam,

We are getting this error E48-32 suddenly and there are no issues in antenna as well.
We removed and reinserted the card but that's of no use
Then under tools option did a factory default, then we are getting the new error E50-32
This is a blocker issue to us and I kindly request you to take action on this regard.

Awaiting for a reply from you.

Trying to contact customer care but no reply at all.Also number says invalid or doens't exist.Tried almost all the numbers.Expecting a quicker reply from your side.


Very bad customer care number

Very bad customer care number

wrost service

Bad service



Not Abel to reach customercare

I am p.premchand I am trying to reach costmercae but i am not Abel to reach..

Very worst network customer

Very worst network customer care people will never respond recharge done but channels not activated

Sun direct (tamil Nadu)

Sun direct (tamil Nadu) customer care people are not response properly and sun direct disc are cheating compare to other disc. I would like to tell pls verfiy and conform to buy this type of network disc...

No signal

Continuesly I'm face same problem I call so many times but Castamor no response. Sun direc is worst company


I am recharge with Telugu DPO 2 But total channels not view in that plan I tried to call to customer care but not connected to C.Care wrost Service present time OF SUN DIRECT....


I am recharge with Telugu DPO 3 But total channels not view in that plan I tried to call to customer care but not connected to C.Care wrost Service present time OF SUN DIRECT....

I tried to call many times

I tried to call many times but they didn't picked up, these people not responding call, worst service.
please go with local cable operators, instead of going sun-direct.

recharge successful but ...Channel not activated....??

Not respond costumer care very bad

Bad Company no one replying with me mail also is total number

Very bad company


My sundairect dish singnal no please my problem rectified sir

My sundairect dish singnal no please my problem rectified sir

My sundairect dish singnal no please my problem rectified sir

Cant contact customer

Repeating not sufficient balance in phone when i try to call customer care when my balance is above 100

Bad net work

Already no Chanel 15 days bad network no response your manence

Non sinking of video and audio

Have been trying to contact sun direct customer service but invain.
Worst service.

Worst service ever .Not even

Worst service ever .Not even taking calls to share problems

Waste service

I call u countinue 3hr but no response and i recharged 180 but no Chanel

Worst services of customer care

With great concern I wish to inform that Sundirect customer care services have become worst ever. Customer care is not at all responding and not able to get connected with them for any problems. This is happening since last one month. Many channels are not showing.

I am seriously thinking to shift to another DTH service provider for better service.

Complaint on customer care

I m tried to call customer care for last 2 days but it always busy.I can't to connect them. My dth connection stops telecasting programs.I put 0ne year plan on last year may but dis feb 28 itself they stopped the dth telecast ingredients.....I want to know d reason.

Poor service

We poor service.they are not reachable through call and not responding for mail.they Changed the pack in between for no reason.I wish to discontinue if they return money.

Not able to reach customer care

For last one week i am trying to reach customer care no response, worst experience calling

Validitity Date is shortly

Validitity Date is shortly

worst cusomercare

i was recharge on January month fr six month plan.Your service is suddenly cut for 3 days.customer care number is not response for our call connection.very very worst service.waiting for relience dth

Cont connect to cus care

I am not able to contact with cus care.
Kindly tell the customer care number.

customer care

No customer care number is working can we get any customer number which is working right now
Worst customer support no number will works its simply worst

My recharge not activated

Any customer service number not respond

Worst customer care services

Wosrt customer service. They didn't receive our calls

Plane changed without any inform

Very worst customers service nobudy can attended and customercar number not working I will complined to police because how to cancel my plane that 3 month to 1 month ,I have your text message I will complain .

Worest customer care services and no responsibility

This is the very very very bad customer care services and no responsibility for customers and don't give the best reply to customer
Know I'm changed to other dth services
I don't like it
I hate it

sun network channels not working

very very worst customer care service so really angry i am recharge 280 rupees but no view channels customer care no responsible i going consumer court



Wrong card number will be activated

Worrest customer care service...
Sir today I m recharge the wrong card number... so plz deactivate and recover my money

pack did not activated

very worst customer care and service center

Recharge problem

Sun direct Customer care services very worest all concate number s not available.. Close cheyandi we company Nee... Very loffer gallu oka number kuda concete kaduu.. Anduku enka


Customer care service is too bad
We can't make a call to share our problem that we are facing with this network

Sun dir

E017-0no. Valid sector found

Today recharge

Today sun direct RS.180/- recharge successful
But channels is not coming

Worst service most of the

worst costumer care centers not attending calls

Very Cost Packages

Present Sundirect Services very cost. All people are not rich in our country. So All people are showing all channels available in difference peoples are enjoyed them for reasonable rates.

Worst service most of the

Worst service most of the channel got vanished there are no good channels available please those who are going for new connection I say no for them.

Very bad service

Sun direct is not at all least value to the customer.
Never attends the phone for service helpline. Its waste of money using this dth srvice.

worst customer

worst customer support..hwmany times called,never attend help line cal.

Working problem of sun next

Not working sunnext app and customer care service numbers

Subscription for sun next not seen in my app account

Sir I have subscribed sun next for 1 year. But when I open my subscription I was unable to see my subscription and asking again to subscribe. What happened to the money I paid..