Svatantra Microfinance Customer Care No. 1800 267 9911
Toll free Number(s):
- 1800 267 9911 (For Customer Support)
All India Number(s):
- 022-6141 5900 (For General Queries)
- 794 912 6951 (For Support)
- 793 504 5531 (For Alternate Support)
Website:
Official Website Emails
- customercare [at] svatantra [dot] adityabirla [dot] com (For Complaint / Query)
- info [at] svatantra [dot] adityabirla [dot] com (For General Query)
Improtant Links
Grievance Redressal
Level 1:
- If you have any query/ complaint then firstly you have to call 18002679911 or email at customercare [at] svatantra [dot] adityabirla [dot] com
Level 2:
- If your query is not resolved within 7 days then you can contact to Grievance Redressal Officer at:
Contact No.: 7304448438
Email: anupam [dot] mishra [at] svatantra [dot] adityabirla [dot] com, pno [at] svatantra [dot] adityabirla [dot] com
Level 3:
- If you are still not satisfied then you can contact to Officer in-Charge of the Regional Office at the details given below:
Contact No.: 022-22150573
Email: cgmicdosco [at] rbi [dot] org [dot] in
Address: The General Manager Department of Supervision,
Reserve Bank of India Central Office, World Trade
Centre 1 Cuff Parade, Colaba Mumbai - 400005
Fax: 022-22180157
Level 4:
- If you are still not satisfied with above levels then you can contact to Centralised Receipt and Processing Centre (CRPC) department at the details given below:
Email: crpc [at] rbi [dot] org [dot] in
Address: Centralised Receipt and Processing
Centre Reserve Bank of India, 4th Floor, Sector
17, Chandigarh - 160017 - You can also lodge your complaint online through CMS Portal.
Head Office Address
Svatantra Microfin Pvt. Ltd., 20th Floor,
Sunshine Towers, Senapati Bapat Marg,
Elphinstone Road (W), Mumbai - 400 013,
Maharashtra, India
Email: campus [dot] connect [at] svatantra [dot] adityabirla [dot] com
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