Swiggy Customer Care No.

Organization: 
All India Number(s): 
  • 080-6746 6729 (For Customer Service)
  • 080-6746 6791 (For Support)

Email

  • support [at] swiggy [dot] in (For Customer Support)

Install App

Important Links

Return And Refund Procedure

  • If you have any complaint/query regarding your order you can call at 080-67466729 or email at support [at] swiggy [dot] in
  • The refund processed will be received by you according to the payment method, Upi or Debit Card.
  • For more information Please Read.

Office Address

Sr No. Office Address
1 Head Office Swiggy Limited No. 55 Sy No 8 to 14 I and J Block Ground Floor,
Embassy Tech Village Outer Ring Road,
Devarbisanahalli, Bengaluru - 560103
2 Corporate Office No. 55, Sy No. 8-14, Ground Floor, I and J Block,
Embassy TechVillage, Outer Ring Road, Devarbisanahalli,
Bengaluru 560 103, Karnataka, India,

Social Sites

Comments

Using my email id

Helo sir .my Name is Ashwani .I have no Swiggy account before this comment. Some body using my email id for taking order .I have goted mail from Swiggy by another Swiggy user in night .so plz cheak out for regarding my email .

Want my refund or replace my order

I have ordered mutton and it was full of blood and smelling stink and was rotten I applied for help with Swiggy Instamart team but they are not giving me my refund or replacement of my order help me out with this issue and when I'm calling for my issue they are saying that my number is not registered how can you say though I have ordered with the same mobile same number and this was not my first order, you made very disappointed!!!!!

REFUND MY MONEY
OR
REPLACE MY ORDER

Amul Ice cream ( Melted and Re Frozen )

Dear Team,

Chennai - Nolambur Insta Mart Brach has a Very Poor-Quality food Products in the Store, if you can remove all expired products and keep the fresh stock. will be good.

Regards
Arul

Urgent Complaint Regarding Undelivered Prepaid Order – Order ID:

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding a prepaid order I placed on 23 August 2025 at 6:16 PM via the Swiggy app from Manohar Dairy, Hamidia Road, Bhopal.
and the payment was successfully made.

According to the Swiggy app, the order was marked as delivered on 24 August 2025 at 5:36 AM by delivery partner Mr. Amar Chandra Sahu, without sharing the OTP required for delivery confirmation. However, I would like to bring to your attention that the items have not been delivered to me at all, and I have not received any communication or resolution regarding this issue.

This incident occurred on my birthday, when I had special guests at my home, and the non-delivery of the order caused significant inconvenience and embarrassment. Despite the order being marked as delivered, I have not received the items or any refund.

I request you to:

Investigate this matter urgently.

Take appropriate action against the delivery partner involved.

Process a full refund for the undelivered order.

If this issue is not resolved promptly, I will be compelled to escalate the matter to the local police authorities and pursue legal action through the consumer court to seek justice.

Please treat this matter with urgency and inform me of the steps being taken.

My instarmart id block

Please check and unblock my id

Instamart aap currently not available

My Swiggy Instamart aap is not working last 3 months ...

Mera I'd sir deactivate he sir please

Please sir next time no problem

Refund

I ordered food from Swiggy by mistake selected another address I asked them to change my address but didn't given me that option and charged cancellation fees.about 472rs cancellation what is this policy whole amount will be deducted.i want my refund otherwise I'm taking a strict action against Swiggy.ill talk to my lawyer.if someone ordered for 1000 rs thena lso you will deduct the whole amount it's a very big amount if you guyz don't get this we also work hard to earn but what is this behaviour towards your customer this is not acceptable.from next time no one is going to order from Swiggy.

Not received refund

I ordered food in last Sunday 3.00am I pay online rs.143 .but the food cancelled automatically .there send the message refund get 5days .but I haven't received money.so issue the amount quickly

I have some issue with dove peach bodywash

I have some issues with dove peach bodywash. The product is not smelling good. I am not satisfied with the product quality. Help center is not resolving the issue. And they r not replying to my emails. I have sent mails 7 days back still no response

Free Delivery not Free

Swiggy app asked to pay Rs.19/- for free delivery for 1 month. I paid Rs.19/- & then when I order its charging me Rs. 80/- as delivery fee.

Refund

I ordered last night a pizza a veg parcel or cook and the Domino's man has cancelled the order because of that they do not deliver the location I living so I said him please deliver if you not delivering them give my refund and I paid from net banking and he was answered me that the refund was takes 7 days to credit in my bank account so that I have a question for swiggy if I have to pay when I ordered the food then you have to refund the money when you cancel the order why you will take 7 days is too much unnecessary for customers ok and I thinking right now swiggy has worst service from the delivery boy and also the restaurants there is a best app it's Zomato they will refund they will deliver at a good quality product I last time I ordered biryani or a coke okay so where is good not bad but packing is not good and the Coke I have a bottle but not go I have only the empty bottle thank you for the empty bottle swiggy and I will advise for swiggy please resolve your services and delivery

Created a new id

I have created a new id but is not verifing bank details

Doing two times fraud by swiggy

Recently order two item payment has been paid but restaurant has declined one item and swiggy not return my amoumt second by mistake i have cancelled order that money also not refunded. In both case they not refund my any amount so dont purchase from swiggy try zomato its a best app to order online food and there was option for cash on delivery.

Raised ticket to change delivery mode several times.

I raised ticket to change delivery mode thrice. But i haven't yet received any update from Swiggy.
I am using my bike for delivery, but Swiggy is paying Rs 15 to Rs 20 per order.
I wiah to know how can I change my delivery mode.

Need to change the phone number on swiggy partner aap

Actually the phone which we were using for swiggy partner aap it has been lost so we need to change the phone number.
Due to this issue we cannot use the swiggy partner app so how to do it please show us the way.

I have opened my new id

I have opened my new ID but is not active
So please fast to opened my id

My ID is not activate

Hi I am Vedant Bhajane.I make Swiggy Delivery Partner ID before 2 days but at that time my ID is not activate.So I kindly Request to you please activate my ID.

Swiggy restaurant

My restaurant id rejected please unrejected my restaurant id

Refund

Swiggy is the worst online food delivery service. Delivery guys are too unprofessional and tooo poor at customer serving ethiquies and comm skills. Delivery guys are too ride and customer gets no refund for their poor service

Food cancel but refund

291+288+331 payment refund immediately

Cash on delivery

mere fon me cash on delivery ka option kyon nhi ho raha hai
Sir me jab bhi koi zomato se order karna chata hu tab isme mere cash on delivery ka option nhi aa raha jiski wagah se me zomato app se kuch bhi online order nhi de paa raha hu.

City change

Hello sir/madam
I want to change my city from benglore to hyderabad and zone madhapur shift timing (7pm-5am) full time plz change my city as soon as possible
New city :hyderabad
Zone:madhapur

Reopen in kumta

Need to reopen swiggy in kumta pincode 581343 because of Zomato also not available in this city ..

Shift change 7pm to 1am

My name is Mohammed azeem my swiggy i'd id 2350295Now I'm doing full time work 7pm to5pm...now I have some personal Problem...and also I'm student...just i want part Time work only please change my shift timmings 7pm-12pm only... emergency... please respond and solve my problem ...change my shift timmings 7pm to 12pm only..

I want to list my product on

I want to list my product on Swiggy instmart, please guide

Change shift timmings 7pm to 12pm

My name is Batta sudhir ,my I'd is :1862158
Now I'm doing full time work 12pm to11pm...now I have some personal Problem...and also I'm student...just i want part Time work only please change my shift timmings 7pm-12pm only... emergency... please respond and solve my problem ...change my shift timmings 7pm to 12pm only..

Shift change

Bahut dino se main swiggy connect form fill up kar raha hu par mera shift change me koi response nahi mil raha hai.
Aur jab v main hub me call kar raha hu fon v received nhi kar raha hai, uska name hai RANA KARMAKAR kolkata nager bazar me hub hai

I want register my business

I want register my business on swiggy

Our FM not supporting and low orders less incentives

Hiii swiggy partners
Respected sir/madam
We request to your supports and fm was not picking phone hub was close and low orders and less incentives and not getting rain mode incentives. We all facing problem
Getting 1 orders after 50 mins and there were so far up to 8 klms updown TEMP and regular id partners less payment for this
My humble request to do something for us and do better if you can pls
Regards
Swiggy partners

Bengali

Hi I'm interested

Distance

Year distance 20 hai us me thoda changes kar sakte ho to Better hoga, time bhale 30 min ke jagha 60 ho jaye thanks

Plzzzzz help me my

Plzzzzz help me my

I want to change my store .

I want to change my store . Please change my store location. My present location ganeshguri . I want new location beltola store .

Salary issue

Salary Not withdrawal

No yarning no oder

No more oder, perday 900 sa 1000 hota ha lakin ma 14hours sa 16hours login ratahu
Help me

Refund

Hi sir/madam
I am delivery partner maine register kiya hain or maine kit ke paise bhi paid kiye hain abhi tak kuch bhi nhi aya kab join karna hain aisa kuch bhi so muze mere paise refund chahiye jald se jald

Order

Plzz refund my payment. My order is not received.

Blacklisted

Sir /mam please request give me one and last chance this my id 1573363 name deepak from sonipat haryana please activate this id and tnxs 4 help I need help sir

delivered home-made food through swift?

Hi.
I have food &trade license.I want to supply home-made food through swiggy to the customer.

For new business praposal

Hi pls contact with me i want to start new business in jabalpur.

I'm a restaurant partner, I want join swiggi

Hi
I am a restaurant partner so I want join swiggi so how to join

License problem

Please solve this

I want home made food attached

Pls call me I am from bangalore

Meal quality

Swiggy meal quality is very very poor.I will never take it's service and suggest to other for not take service .

About latest advertise of SWIGGY

Respected Management Swiggy your latest swiigy advertise is very worst pata nahi kis gadhe ne likhi hai.very irritating and dirty.food khate vact muh se i dirty aavad dekhane se ajib lagta hai.Stop the add .DIRTY ADDVERTISE KE KARAN HUMNE AUR KAI LOGON E ORDER DENAHI BAND KIYA .

Complaint your services and your agent

Dear sir/mam
Your agent denied my order and cancelled my order without my permission
Zero response from your side

Someone using my Swiggy acccount

Someone else using my Swiggy account