Tata Capital Customer Care No. 1860 267 6060
Organization:
Tata Capital Toll free Number(s):
- 1800 209 9809 (For Microfinance Business and Rural Individual Loans Only)
All India Number(s):
- 1860 267 6060 (For Customer Support, Mon-Sat 9am-8pm)
- 1860 266 1996 (Moneyfy)
- 75067 56060 (Whatsapp Support)
Website:
Official Website IVRS Menu No. 1860 267 6060
First Select Your Preferred Language
- Press 1 : For Service Related To Your Existing Consumer Finance Loan Or Housing Finance Loan
- Press 2 : If You Have Recently Applied For A Loan And Wants To Know The Status Of Your Application
- Press 3 : To Apply For A New Loan
Emails
- customercare [dot] housing [at] tatacapital [dot] com (For Housing Loan)
- customercare [at] tatacapital [dot] com (For Retail Loan)
- moneyfycare [at] tatacapital [dot] com (For Moneyfy Support)
Install App
Important Links
SMS Services
- Send SMS Keyword (Mandatory) <Space> <Last 4 digits of Loan Account Number> to 9705966060 from your registered mobile number
| Sr No. | Service | Keyword | Example (Product <Space> Service) |
|---|---|---|---|
| 1 | Update Udyam Number | UDYAM | UDYAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER> |
| 2 | Update Udhyog Adhaar Memorandum |
UAM | UAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER> |
| 3 | Loan Account Number | LAN | LAN |
| 4 | Amortization Schedule | AMMORT | AMMORT (Space) 1234 |
| 5 | Repayment Schedule | REPAYMENT | REPAYMENT (Space) 1234 |
| 6 | Provisional Interest Certificate* |
PROVISIONAL | Provisional (Space)1234 |
| 7 | Final IT Certificate | FIC | FIC(Space) 1234 |
| 8 | Loan Statement | SOA | SOA (Space) 1234 |
| 9 | Welcome Letter | WELCOME | WELCOME (Space)1234 |
| 10 | Overdue EMI Payment |
OEMI | OEMI(Space)1234 |
| 11 | Download Mobile App |
MOBILEAPP | MOBILEAPP |
Grievance Redressal
Level 1:
- If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
Contact No.: 18602676060
Email: customercare [at] tatacapital [dot] com
Address: 11th Floor, Tower A,
Peninsula Business Park, Ganpatrao Kadam Marg,
Lower Parel, Mumbai - 400013. - You can also visit your Nearest Branch
Level 2:
- If your query is not resolved within 7 days then you can contact at the following details:
Sr No Service Type Phone Number Email 1 Consumer Loans 022-69682393 SeniorCRORetail [at] tatacapital [dot] com 2 Corporate Loans 18602107477, 022-61828022 crocorporate [at] tatacapital [dot] com 3 Microfinance, Insurance Product, Consumer and MFI Loans 022-61070461 SeniorCRORetail [at] tatacapital [dot] com 4 Wealth Management 022-61827834 wealth [at] tatacapital [dot] com
Level 3:
- If your query is not resolved within 5 days then you can contact to the Principal Nodal Officer at the details given below:
Designation: Principal Nodal Officer
Contact No.: 022-69682392
Email: CCRO [at] tatacapital [dot] com
Level 4:
- If your query is not resolved within 15 working days then you can lodge your complaint online through CMS Portal or Sachet Portal or visit
Address: Department of Regulation and Supervision
(Complaint Redressal Cell)
National Housing Bank
4th Floor, Core-5A, India Habitat Centre,
Lodhi Road, New Delhi-110003
Area of Operation of Banking Ombudsman
| Sr No | Centre Name | Zone/Area of Operation | Contact Number | Address | |
|---|---|---|---|---|---|
| 1 | South | Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, UT of Lakshadweep, UT of Puducherry | 080-67733103 | vaman [dot] n [at] tatacapital [dot] com | Tata Capital Ltd, No.82/1, 1st Floor, Krishna Tower, Richmond Road, Opp. Tata Motor Finance, Near Wakf Board, Bangalore - 560025 |
| 2 | North | Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, UT of Chandigarh, Himachal Pradesh, Rajasthan, Jammu and Kashmir | 0129-4366108 | Deepak [dot] Aggarwal [at] tatacapital [dot] com | Tata Capital Ltd. SCO-4, Sector-16, Faridabad 121001, Haryana |
| 3 | East | West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand | 033-66208994 | Sumanta [dot] Saha [at] tatacapital [dot] com | Tata Capital Ltd, 11th Floor, P S Srijan Tech Park, DN 52, Saltlake, Sector V, Kolkata - 700091 |
| 4 | West | Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, UT of Dadra and Nagar Haveli, Daman and Diu | 022-61827365 | rajesh13 [dot] Kumar [at] tatacapital [dot] com | Tata Capital Ltd., Lodha I-Think Techno Campus Building, Building A, 4th Floor, Off Pokhran Road No 2, Thane (West) 400 607 |
Compliance Officer
Contact No.: 022-66069000
Email: compliance [dot] ncd [at] tatacapital [dot] com
Registered Office
11th Floor, Tower A,
Peninsula Business Park,
Ganpatrao Kadam Marg,
Lower Parel,
Mumbai - 400013.
Comments
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