Tata Motors Toll Free No. 1800 209 8282

Dear Team,

With reference to captioned subject, I have purchased TATA ALTROZ vehicle-bearing number mentioned above from Sri Ganganagar on 28/12/2023. Dealer name is Dunace Automobiles Private Limited.

I have purchased car accessories from dealer and dead peadal was one of accessories. I am using this accessory since last 9 months and observed that driver side pedal overlap over clutch every time when I DE board from car and try to sit again on car for driving. (Attaching photo for your reference)

This is creating problem in multiple fold that are as follows:

1. I need to adjust pedal every time to adjust.
2. It has happened some time that I forget to adjust pedal. This has become potential threat for me to invite accident in case of break or at time of changing gear.

Second, one is more dangerous. I have contacted dealer in this regard. They have ad-vised that nothing can be done now.

I request TATA motors to do necessary corrective action so that any threat for potential accident and uneasiness’ can be abolished.

My car is running good. But, 2 feedback regarding car would like to advise for further improvement.

1. Car average is very poor. At present my car is giving mileage of < 12

2. Fixed structure beside left side of clutch touch to shoes and sometimes give problem in changing gear (U can see in attached picture). As per my opinion, this is creating less beauty of car.

We request you to look into matter and anything can be improved right now, please let us know, we will be highly obelized.

Dear Sir,/Madam,
I purchased a new Tata Tiago XT (Phase II) on April 2023 my nearest Tata Moters Showroom and I faced mileage issue, my Tiago 700 km approx has run but my car given to me mileage (avg) 10.4 to 11.9 kmpl, whenever company claimed in city approx. 15 to 17 and highway 18 to 20 approx., So why my Tiago has given to 10 to 11 kmpl. Please solve my querry as soon as, still now 6 to 8 thousand rupees wasted on fuel efficiency.

DEAR VALUED COMPANY,
THIS IS REGARDING THE CARELESSNESS AND UTMOST PATHETIC BEHAVIOUR AND NEGLIGENCE OF THE TATA MOTORS SERVICE CENTERS OBESERVED WITH TATA MOTORS SERVICE.
I AM A VERY DISAPPOINTED CUSTOMER AT TATA MOTORS SEVRICE CENTERS.
SINCE TATA MOTORS ARE ONLY FOCUSED ON SELLING THE VEHICLES AND NOT SETTING UP SUBSIQUIENT POST SERVICES .
BEING A RESIDENT IN A METRO CITY BANGALORE I FACE THIS HELPLESS SITUATION I SERINCERLY CANNOT EVEN IMAGINE PEOPLE WHO OPT TO PURCHASE VEHICLES OUT SIDE METRO CITIES.
UNLIKE ANY OTHER COMPANIES TATA MOTORS CAN NEVER KEEP UP THEIR TIME IN DELIVERING SERVICE TO CARS.
THIS IS A VERY BAD EXPERINCE WITH TATA MOTORS FOR ME.
IT HAS BEEN 2 MONTHS AFTER I HAVE LEFT MY VEHICLE TATA NEXON AT TATA MOTORS BODY SHOP IN PRERANA MOTORS IN BANAGLORE.
ADIVISORS HAVE GOT EVERY REASON TO DELAY THE BY EXPLAINING THE UNAVAILABLITY OF PARTS .
AFTER WHICH THEY HAVE TAKEN ALMOST 2 MONTHS AND HAS NOT DELIVERED MY VEHICLE KA02MS5028 FIRST THEY BLAMED THE INSURANCE PPL REGARDING THE DELAY AND AGAIN WITHOUT ANY CONCERN ABOUT THE CUSTOMER DELIVERY ADIVSORS TAKE 1 WEEK LEAVE AND AFTER PATIENTLY WAITING THEY GIVE A TRAIL WHERE IN THE MAJOR HIGHLIGHTENING PART IS STILL NOT FIXED AND THEY ARE STILL POSTED FOR THE SHIPPENT OF THE PART DISPITE THE APPROVAL GIVEN BY THE INSURANCE COMPANIES THEY ARE STILL YET TO ORDER THE STERING ASSY FROM THE HEAD OFFICE.
I SERIOUSLY REGRET FOR OPTING TATA AND DECIDED TO NEVER TO GO WITH TATA EVER AGAIN.
PATHETIC NEGLIGENCE OBSERVED EVEN DUING SERVICING TIMES.
THESE PPL TO BOOK A SERVICE THEY TAKE 1 WEEK AND AGAIN A WEEK TO CONFIRM THE SERVICE AVAILABLITY.

2 MONTHS AND YET HAVENT RECIVED THE VEHICLE YET.

IT TAKES 2 MONTHS FOR TATA BODY SHOP TO REPLACE 2 DOORS REPAINT 2 DOORS AND A BUMPER WITH AIR BAGS.

PATHETIC SERVICE IS ALSO A MAJOR THING TO CONSIDER BEFORE PURCHASING A VEHICLE.

First I am a proud owner of the Indian made car, Zest Reg No TN 37 CT 5985 which has a 4 star in safety, but when it come to service it is *0* Star.
Today was a worst day in service center, I booked a appointment for service at 10 AM and was there a 15min late, it went smooth till there, then the service person came another 15 min late, that too I was the only customers in the service center, all Remaining were pick up appointments, He checked the car and went back to check for the service history, after that nothing happened, after a hour by 11.30 I went to see the service person ( still I was the only customer) he asked me to wait for a while, than another half an hour nothing happened, I got to frustrate and took my car with out servicing.
It not enough for Tata Motors to get 4 and 5 stars on cars have to earn some stars in service too.
Hope you guys will wake up and do some severe home work for service related activities,.
Previous I was owning a Santro and then went to Chevy, you guys are par back in service from your competitor.

Totally frustrated Customer
G B Senthil Kumar

I proudly bought a Tata Hexa (GJ-1-RX-6414) on 27/3/17 as I found it to be the most modern SUV in its category. However to my utter dismay, I have been continuously facing issues with its airconditioning unit and the window buttons. So much so that in a span of just 3 years they have become non functional. The AC compressor has been repaired and replaced multiple times. However till date it is not running satisfactorily. The vents have become immovable. The faulty design and quality of the material is such that within 3 years it has reached a stage of uselessness. The doors have started rusting – do you expect this in a Rs. 20L vehicle. And that too from a car maker who claims to use its own steel. So much so that the rain water starts dripping inside.
The kind of problems I am facing after spending such a huge amount of money on it, I think I have made a bad decision. Some of my friends laughed when I told them that I was facing these issues.

I booked Nexon XM petrol on 07 Aug, 2020 from Oberoi motors Dehradun. We had a deal that they will deliever before 15th August. Now the dealer is saying that today new prices came and you have to pay 15,000 more according to new circular. But in other companies like Maruti or Mahindra they clearly said that the amount on booking date will remain same at the time of billing.They are also charging handling charges on ex showroom prices and putting this on companies policies.

Here we have planned everything. The dealer have to deal with this thing but they are putting this on us. We've a fixed budget. If this happened than in future we will not support or buy any product of Tata.

Kindly advise us what to do.

Sir Tata makes and marketd Altroz as gold performance but it is worst product made by Tata and many of people like mee looted by Tata moters the vehicle is so much 3rd class in driving thete is no race and power.just like bailgadi so iam very much disappointed by this car.I request you to replace it another model.

Dear Sir ,

Myself from Ajmer . I have visited mudgal moters ajmer for inq and test drive but not got good response . Executive ( Mr kapil yadav ) said that for test drive person will come till evening but no boday came . I called for this and inquring from last two days but no response and no body even call or inform that why it was happening.

I am seriously having touch with tata bcz of ratan tatas work for country so I want use only tata products .

Your loyal customer

Kuldeep sharma

Sir
I have bolt xt.my insurance
Is fail.2015 to 2018Decmber.now I want
Reneal my insurance.how much fee to continue
I am waiting badly

I want to exchange truck

Hi

I am Gowthamachandran from pollachi, I have booked Tata Tiago XZ diesel car on July 2018 in SRTANZCARS. PVT. LTD pollachi, Coimbatore district, Taminadu. I paid in three installment Rs 51,000 for booking. Due to some financial reason I cancelled my booking past three months I am coordinating with the sales executive Suresh who was working in pollachi branch for refund money I feel Suresh who was dealing our concern misleading us and giving false information regarding our refund and started to speak very rude asking us to go and compline in consumer court for refund money.He give us false information that the amount was already credited in our account and there was some fault in our bank side for not reflect in my account. I am Kindly requesting for Strict disciplinary action against the fraud customer executive Suresh because of such executive the name of Tata motors will be go to customers in very bad way .
After all this incidents we directly compline the issue to the branch manager and after checking our details he found out last 3months Suresh who deal our concern not taken any reasonable steps for our refund so branch manager by himself ask sorry for the delay and he ask us one week time for refund but still up to now we not get our refund amount.By keeping our money for more than 3months as per show room managers statement they deduct Rs3000 from our booking amount which was too high in case if the refund was processed immediate we will accept the deduction but after 3months we feel it was too much.

Dear Team,

I am using the car from last one month,

plz call if some one is there any customer elation ship manager

Sir mai aapke tata motar ke khilap cort mai jane wala hu aapki sarvise muze mil nahi rahi or aapke zest car mai bhut sare problem hai aapke car ka engin ka foundation tut ke niche gir jata hai mai do bar marte marte bach gaya hu gadi no mh 28 an 1754