Tata Power DDL Customer Care No. 1800 208 9124
Organization:
tatapower-ddl.com Toll free Number(s):
- 1800 208 9124 (For Request And Complaint, Mon - Fri, 9am - 5pm and Sat 9am to 1pm)
- 19124 (For Registration Related Query)
All India Number(s):
- 011-6611 2407 (For Customer Support)
- 81309 40404 (SARAL-Customer Service, Wed 11am-12 noon)
- 70451 16237 (For Whatsapp Support)
- 93193 42345 (For Vigilance Whatsapp Support)
Website:
Official Website IVRS Menu : 1800 208 9124
Select your preferred language
- Press 1: For complaints related to low power supply, voltage or street light.
- Press 2: For safety, fire And emergency call.
- Press 3: To register new connection request registration or for any related information.
- Press 4: For name, load And category change.
- Press 5: For billing, reading, payment and meter related query.
- Press 6: To know your complaint or request status.
- Press 7: For employee verification or to record complaints related to theft , harrasment, ethics and enviroment.
- Press 8: For information related to customer benefits scheme or change in language preference and contact no.
- Press 9: To know about subsidies team or private electric vechial charges subsidies team of Delhi goverment
- customercare [at] tatapower [dot] com (For Customer Support)
- eac [dot] care [at] tatapower-ddl [dot] com (For Registrationa Related Query)
Install App
Important Links
SMS Services
SMS codes to 56070
" XXXXXXXXXXX " denotes your 11 digit CA Number
| Sr NO | Request | SMS Code |
|---|---|---|
| 1 | No Supply Complaint | TPDDL NCC XXXXXXXXXXX |
| 2 | Shutdown Details | TPDDL OI XXXXXXXXXXX |
| 3 | New Meter Connection | TPDDL NEW |
| 4 | Current Bill Details | TPDDL CBL XXXXXXXXXXX |
| 5 | Last 5 Bill Details | TPDDL BL XXXXXXXXXXX |
| 6 | Last 5 Payment Details | TPDDL PMNT XXXXXXXXXXX |
| 7 | Stop Paper Bill | TPDDL SPB XXXXXXXXXXX |
| 8 | Fire Emergency | TPDDL EMG xxxxxxxxxxx |
| 9 | Unhappy with Services | TPDDL UNHAPPY Notification Number |
For Complaint
Level 1
- For any Query/Complaint, you can contact to the Customer Support number 19124, 18002089124 (Mon-Fri, 9am-5:30pm Sat, 9:30am-1pm)
- You can also fill the Complaint Form.
Level 2
- If Your Query is not resolved, then you can contact to Nodal Officer
Designation: Deputy General Manager
Contact: 011- 66382301
Email:icgrc [at] tatapower-ddl [dot] com
Address: Internal Consumer Grievance Redressal Cell,
Tata Power-DDL Office, Keshav Puram,
Lawrence Road, New Delhi-110035 - For the Procedure to raise a complaint, check here .
Client Managers High Revenue Base Customer
| Sr.No. | District | Name | Contact No. | |
|---|---|---|---|---|
| 1 | Bawana | Amandeep Sodhi | 9599119568 | amandeep [dot] sodhi [at] tatapower-ddl [dot] com |
| 2 | Narela | Nitesh Thool | 9599119568 | nitesh [dot] thool [at] tatapower-ddl [dot] com |
| 3 | Badli,Rohini,Shalimar Bagh | Kanika Taneja | 7428581815 | kanika [dot] taneja [at] tatapower-ddl [dot] com |
| 4 | Motinagar | Swati Jain | 9311356717 | swati [dot] jain [at] tatapower-ddl [dot] com |
| 5 | Civil Lines ,Keshavpuram,Model Town | Surender Verma | 9289019915 | surender [dot] verma [at] tatapower-ddl [dot] com |
| 6 | Kirari,Mangolpuri,Pitampura | Kanika Taneja | 9311356717 | Kanika [dot] taneja [at] tatapower-ddl [dot] com |
| Key Account Managers - KCG | ||||
| 7 | Bawana | Gaurav Gupta | 9650711744 | gaurav [dot] gupta [at] tatapower-ddl [dot] com |
| 8 | Narela | Kamlesh Chandel | 9650547744 | kamlesh [dot] chandel [at] tatapower-ddl [dot] com |
| 9 | Shalimar Bagh ,Rohini,Badli,Motinagar | Vipin Biswas | 7428581812 | vipin [dot] biswas [at] tatapower-ddl [dot] com |
| 10 | Kirari,Mangolpuri,Pitampura,Keshavpuram ,Model Town,Civil Lines | Kapil Sardana | 7428581813 | kapil [dot] sardana [at] tatapower-ddl [dot] com |
| Client Manager KCG, Government and Institutional Connections | ||||
| 11 | Rohini, Shalimar Bagh, Badli, Moti Nagar, Civil Lines, Model Town | Ashit Mehta | 9650544733 | ashit [dot] mehta [at] tatapower-ddl [dot] com |
| 12 | Narela, Bawana, Mangolpuri, Pitampura, Keshavpuram, Kirari | Shantanu Kulshrestha | 9319416610 | S [dot] kulshrestha [at] tatapower-ddl [dot] com |
| 13 | Bawana | Gaurav Gupta | 9650711744, |
gaurav [dot] gupta [at] tatapower-ddl [dot] com |
| 14 | Narela | Amit Pasricha | 9650547744, 011-66039002 |
amit [dot] pasricha [at] tatapower-ddl [dot] com |
| 15 | Badli, Moti Nagar, Rohini, Shalimar Bagh | Vipin Biswas | 7428581812, 011-64733544 |
vipin [dot] biswas [at] tatapower-ddl [dot] com |
| 16 | Civil Lines, Keshav Puram, Kirari Mangolpuri, Model Town, Pitampura | Kapil Sardana | 7428581813, 011-66039115 |
kapil [dot] sardana [at] tatapower-ddl [dot] com |
| 17 | All Districts under Tata Power-Ddl Area of Operation | Sameer Gulati | 9910177496 | sameer [dot] gulati [at] tatapower-ddl [dot] com |
| 18 | All Districts under Tata Power-Ddl Area of Operation | Anand Prakash | 9818005128 | anand [dot] prak [at] tatapower-ddl [dot] com |
| 19 | All Districts under Tata Power-Ddl Area of Operation | Surender Verma | 9289019915 | surender [dot] verma [at] tatapower-ddl [dot] com |
| 20 | All Districts under Tata Power-Ddl Area of Operation | Kamal Bajaj | 9560222300 | kamal [dot] bajaj [at] tatapower-ddl [dot] com |
| 21 | Piyush Sharma | 9999335566 | piyush [dot] sharma [at] tatapower-ddl [dot] com | |
| 22 | Bawana | Govind Madhav | 7428581816 | govind [dot] madhav [at] tatapower-ddl [dot] com |
| 23 | - | Mr. Abhishek Singh | 9711789081 | abhi [dot] singh [at] tatapower-ddl [dot] com |
| 24 | - | Mr. Ved Prakash Ola | 9560031012 | vedprakash [dot] ola [at] tatapower-ddl [dot] com |
| 25 | - | Mr. Nitin Bawane | 9868027208 | nitin [dot] bawane [at] tatapower-ddl [dot] com |
| 26 | - | Mr. Shubham Garg | 8130914748 | shubham [dot] garg [at] tatapower-ddl [dot] com |
| 27 | - | Mr. Om Jee | 9205387296 | om [dot] jee [at] tatapower-ddl [dot] com |
Vigilance Contact Details
| Sr NO | Department | Designation | Name | Contact No. | Address | |
|---|---|---|---|---|---|---|
| 1 | Head of Department- Customer Experience, Customer Services, VAS & EaaS Tata Power-DDL | - | Ms. Dipanwita Ray | - | customercare [at] tatapower-ddl [dot] com | Tata Power-DDL Cencare Building, Opposite C-2 Block, Keshav Puram, Delhi - 110035 |
| 2 | Head of Group Corporate Communication | - | John Edwin | - | john [dot] edwin [at] tatapower-ddl [dot] com | Hudson Lines Kingsway Camp Delhi-110009 |
| 3 | - | Cheif Ethics Counsellor | Mr S.S Vashisht | 9810191622 | ss [dot] vashisht [at] tatapower-ddl [dot] com | - |
| 4 | C/O Cheif Ethics Counsellor | Principal Ethics Counsellor/ Chairman- Audit Committee | - | - | ethics [at] tatapower-ddl [dot] com | Ndpl House,Hudson Lines, Kingway Camp, Delhi - 110009 |
Form Center
Offices Address
| Sr NO | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Head Office | - | Tata Power-DDL Cencare Building, Opposite C-2 Block, Keshav Puram, Delhi - 110035 |
| 2 | Corporate Office | 011-66112272 011-66112222 011-66112256 011-66112162 Fax: 011-27468042 |
NDPL House, Hudson Lines Kingsway CampDelhi-110 009 |
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