TP Western Odisha Distribution (TPWODL) Contact No.

Updated on Friday, 8 May 2026 - 11:47am
Organization: 
Toll free Number(s): 
  • 1800 3456 798 (For Complaint/Query, 24x7)
  • 1912 (For Electricity Related Complaint/Query, 24x7)
All India Number(s): 
  • 74117 79783 (Missed Call No. For New Connection)
  • 81143 93836 (For WhatsApp Support)
Website: 
Official Website

IVRS Menu: 1800 3456 798

  • Press 1: For no power supply or voltage issue
  • Press 2: For safety, fire, and emergency
  • Press 3: For roof top solar
  • Press 4: For others
  • Press 9: To speak with the customer care executive

Email

  • consumercare [at] tpwodl [dot] com (For Customer Care)
  • consumercare [at] tpwesternodisha [dot] com (For Customer Support)

Important Links

Important Contact Details

Sr No. Service Contact No. Email
1 For Power Theft/Bribery-Related Complaints 9980558855 vigilance [at] tpwesternodisha [dot] com
2 To Install a Rooftop Solar System 9932925051 grf [dot] burla [at] tpwesternodisha [dot] com
3 Agricultural Pump Solarization Program 9223587443 -

Division Wise Officer Emails

Sr No. Division Office Email
Customer Care Executives and Divisional Manager Contact Details
1 RED, Rourkela eerourkela [at] tpwesternodisha [dot] com
2 RSED, Rourkela eersed [at] tpwesternodisha [dot] com
3 SED, Sundargarh eesundergarh [at] tpwesternodisha [dot] com
4 RED, Rajgangpur eerajgangpur [at] tpwesternodisha [dot] com
5 SED, Sambalpur eesambalpur [at] tpwesternodisha [dot] com
6 SEED, Sambalpur eesambalpureast [at] tpwesternodisha [dot] com
7 BWED, Bargarh eebargarhwest [at] tpwesternodisha [dot] com
8 BED, Bargarh eebargarh [at] tpwesternodisha [dot] com
9 JED, Jharsuguda eejharsuguda [at] tpwesternodisha [dot] com
10 BNED, Brajrajnagar eebrajarajnagar [at] tpwesternodisha [dot] com
11 DED, Deogarh eedeogarh [at] tpwesternodisha [dot] com
12 BED, Bolangir eebolangir [at] tpwesternodisha [dot] com
13 SED, Sonepur eesonepur [at] tpwesternodisha [dot] com
14 TED, Titlagarh eetitlagarh [at] tpwesternodisha [dot] com
15 KWED, Bhawanipatna eekalahandiwest [at] tpwesternodisha [dot] com
16 KEED, Bhawanipatna eekalahandieast [at] tpwesternodisha [dot] com
17 NED, Nuapada eenuapada [at] tpwesternodisha [dot] com
Key Consumer Group and Circle Head Contact Details
18 SE, Rourkela Circle seecrourkela [at] tpwesternodisha [dot] com
19 SE, Sambalpur Circle seecsambalpur [at] tpwesternodisha [dot] com
20 SE, Bolangir Circle seecbolangir [at] tpwesternodisha [dot] com
21 SE, Kalahandi Circle seeckalahandi [at] tpwesternodisha [dot] com
22 SE, Bargarh Circle seecbargarh [at] tpwesternodisha [dot] com

For Complaint

Level 1:

  • For any query/complaint, firstly you have to contact to the customer support center at the details given below:
    Toll Free Number: 18003456798 or 1912 ,
    For WhatsApp Support:  8114393836, 9980558855
    Email: vigilance [at] tpwesternodisha [dot] com

Level 2:

  • If your query is not resolved then you can contact to the President's office at the details given below:
    Sr No. Districts Contact No. Email Address
    (Grievance Redressal Forum,TPWODL,)
    1 Sambalpur, Jharsuguda, Deogarh and Bargarh 0663-2950601 grf [dot] burla [at] tpwesternodisha [dot] com Burla, At. Qtr. No. SD-6/2, Saurav Vihar, Near NAC College, Burla, Sambalpur-768017
    2 Sundergarh
    		 0661-2952614 grf [dot] rourkela [at] tpwesternodisha [dot] com , presidentgrfrkl [at] gmail [dot] com Rourkela,At. Plot No. UU/9, Civil Township,Rourkela-769004,
    Sundergarh
    3 Bolangir &
    Sonepur,
    Kalahandi And
    Nuapada Districts    		 06652-235741 grf [dot] bolangir [at] tpwesternodisha [dot] com ,
    grfwesco [dot] bgr [at] rediffmail [dot] com    		 Bolangir, At. WESCO Guest House,
    In front of Children's Park,Near Collector Residence,Bolangir-767001
    4 Kalahandi & Nuapada 06670-230012 grf [dot] bhawanipatna [at] tpwesternodisha [dot] com Bhawanipatna, At-Plot no-283,Purunapada,
    Circuit House Road, Beside Income Tax Office,Bhawanipatna, Kalahandi,766001
    5 Bargarh 06646-230135 - Bargarh, At- First Floor, Raymond Building, Bandutikira Chowk, PO/PS/Dist- Bargarh, Pin- 768028
  • If still you are not satisfied with above levels then you can contact to Office of the Ombudsman-II at the details given below:
    Contact No.: 0674-2543825,
    Email: ombudsmantwo [at] gmail [dot] com
    Address: Odisha Electricity Regulatory Commission
    At. Qrs. No-3R-2(S), Gridco colony,
    P.O: Bhoinagar, Bhubaneswar, Pin- 751022,
    Dist- Khordha, Odisha.
    Fax No.: 0674-2546264

Solar Rooftop Services Contact Details

Sr No. Name Contact No. Email
1 Shri. Jagdeep S. Sangwan, HoD Connection Management 9820850713 jagdeep [dot] sangwan [at] tpwodl [dot] com
2 Shri. Suvodip Saha 9932925051 suvodip [dot] saha [at] tpwodl [dot] com
3 Shri. Dayanand Vanmore 9223587443 dayanand [dot] vanmore [at] tpwodl [dot] com

PM Surya Ghar Yojna Nodal/Central Officers

Sr No. District Nodal Officer Contact Detail
District Nodal Officers
1 Bolangir Shibani Shankar Ratha 9437368001
2 Bargarh Sukanti Dash 9438292606
3 Sambalpur Swati Mishra 9437240959
4 Deogarh Subhankar Roy 9658404064
5 Kalahandi Rajesh Kumar Pradhan 8093310302
6 Sonepur Pranab Kumar Ratha 9437058268
7 Jharsuguda Rajesh Kumar Pandey (B) 9437393285
8 Nuapada Amit Kumar 7978758367
9 Sundargarh Swagatika Swain 9437290279
Central Officers
10 - Shreenibas Swain 8093247931,

shreenibas [dot] swain [at] tpwesternodisha [dot] com
11 - Adisrestha Senapati 9583735572,

adisrestha [dot] senapati [at] tpwesternodisha [dot] com

Registered/Corporate Office

TP Western Odisha Distribution Ltd
Burla, Dist. Sambalpur,
Odisha - 768017
Contact No.: 0663-2431984
Email: tpwodl [at] tpwesternodisha [dot] com
Fax: 0663-2432113

Social Sites

Also See: 
Odisha Electricity Regulatory Commission (OERC) Contact No.