Ujjivan Small Finance Bank Customer Care No. 1800 208 2121
Organization:
ujjivan.com Toll free Number(s):
- 1800 208 2121 (For Customer Support, 24*7)
- 1930 (For National Cyber Crime Helpline)
All India Number(s):
- 900 208 2121 (For WhatsApp Banking, 24x7)
- 924 301 2121 (Missed Call For Balance Enquiry)
- 924 303 2121 (Missed Call For Mini Statement Of Account)
Website:
Official Website
iOS App:
Ujjivan Mobile Banking
iOS App:
Ujjivan EZY Mobile Banking
Android App:
Ujjivan Mobile Banking
Android App:
Hello Ujjivan Mobile Banking - customercare [at] ujjivan [dot] com (For Customer Care)
Important Links
SMS Service
Send SMS to 9243232121 from your registered mobile number
| Sr No. | Service | Keywords |
|---|---|---|
| 1 | Mini statement | MIN( Add space & last 4 digits of the account number if you have more than 1 account ) |
| 2 | Balance enquiry | BAL (Add space & last 4 digits of the account number if you have more than 1 account) |
| 3 | Know Customer ID | CUST |
| 4 | Fixed deposit enquiry | FDE (Add space & last 4 digits of the account number if you have more than 1 account) |
| 5 | Recurring deposit enquiry | RDE (Add space & last 4 digits of the account number if you have more than 1 account) |
| 6 | Cheque Status inquiry | CHQ (space) Cheque number (space) last 4 digits of the account number |
| 7 | Cheque Book request | CBR (Add space & last 4 digits of the account number if you have more than 1 account) |
| 8 | Block Ujjivan account UPI services | UPIBLOCK |
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18002082121 or mail at customercare [at] ujjivan [dot] com or you can also fill this Complaint Form .
- You can also visit to your nearest Branch Location .
Level 2
- If your query is not resolved within 7 days, then you can contact to the regional nodal officer details mentioned below:
Sr No. Region Contact No. Email Address (Ujjivan Small Finance Bank Limited) Area Of Operation 1 South Region 080-68434151 rno [dot] south [at] ujjivan [dot] com Regional Office 9th Floor, Bmtc Building, No.36, 80 Feet Road, Koramangala - 6th Block, Bengaluru, Karnataka - 560095 Karnataka, Tamil Nadu, Kerala, Telangana, Andhra Pradesh, Goa and Puducherry 2 North Region 080-68434152 rno [dot] north [at] ujjivan [dot] com Block- D, Plot No -7, Vyapar Marg, Gmtt Bulding 2nd & 3rd Floor, Sector- 3, Noida, Uttar Pradesh - 201301 Delhi, Uttar Pradesh, Chandigarh, Rajasthan, Uttarakhand, Punjab, Haryana, Madhya Pradesh, Chhattisgarh and Himachal Pradesh 3 East Region 080-68434153 rnoeast [at] ujjivan [dot] com 4th Floor, Rishi Tech Park, Premises No.02- 0360, Plot No. Dh-6/2, Action Area 1d, New Town, Kolkata - 70015 West Bengal, Jharkhand, Odisha, Bihar, Assam, Meghalaya and Tripura 4 West Region 080-68434154 rno [dot] west [at] ujjivan [dot] com Almonte IT Park, Sr No 8, 7th Floor, Next to Reliance Smart, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014. Maharashtra and Gujarat
Level 3
- If you are still not satisfied with the response received within 7 days, then you can may escalate your query to the principal nodal officer details mentioned below:
Contact No.: 080-68434150
Email: pno [at] ujjivan [dot] com
Address: Ujjivan Small Finance Bank Limited,
Grape Garden, 3rd A Cross, 18th Main Rd, 6th Block,
Koramangala, Bengaluru, Karnataka 560095
Level 4
- If you are still not satisfied with the resolution provided within 30 days in the above levels, then you can contact at the details below:
Contact No.: 14448 (9:30am-5:15pm)
Address: Reserve Bank of India,
4th floor, Sector 17, Chandigarh, 160017 - You can also lodge your complaint online through Complaint Management System (CMS) Portal or through RBI Ombudsman .
For NEFT/ RTGS Customer Facilitation Centres
Contact No.: 18002082121 (Same For All)
| Sr No. | Level of Escalation | Name/Service | |
|---|---|---|---|
| 1 | Generic Contact (NEFT/RTGS - CFC) |
Customer Care | customercare [at] ujjivan [dot] com |
| 2 | Escalation Level 1 | Malikarjun M | ujjivan-neft [at] ujjivan [dot] com , malikarjun [dot] yadav [at] ujjivan [dot] com |
| 3 | Escalation Level 2 | Chitra Sriraman | chitra [dot] sriraman [at] ujjivan [dot] com |
| 4 | Escalation Level 3 | Ayan Sarkar | ayan [dot] sarkar [at] ujjivan [dot] com |
Department Wise Emails
| Sr. No. | Department | Name | |
|---|---|---|---|
| 1 | Retail Liabilities, TASC & TPP | Hitendra Jha | hitendra [dot] jha [at] ujjivan [dot] com |
| 2 | Micro Banking and Gold Loans | Vibhas Chandra | vibhas [dot] chandra [at] ujjivan [dot] com |
| 3 | MSME | Umesh Arora | umesh [dot] arora [at] ujjivan [dot] com |
| 4 | Agriculture Banking | Murali Chari | murali [dot] chari [at] ujjivan [dot] com |
| 5 | Housing Loans & Micro Mortgages | Pradeep B | pradeep [dot] b [at] ujjivan [dot] com |
| 6 | Financial Institutions and Government Banking Group | Parag Srivastava | parag [dot] srivastava [at] ujjivan [dot] com |
| 7 | Vehicle Finance | Premkumar G | premkumar [dot] g [at] ujjivan [dot] com |
Form Center
Head Office
Ujjivan Small Finance Bank Ltd.
Grape Garden, No. 27, 3rd “A” Cross, 18th Main,
6th Block, Koramangala, Bengaluru-560095, Karnataka, India
Contact No.: 080-41468700 , 080-68682121 (For NRI)
Comments
Home loan clss subcidy
Ahmadabad branch home loan department not responce me to home loan subsidy.