Union Bank Credit Card Customer Care No. 1800 208 2244
Organization:
Union Bank of India Toll free Number(s):
- 1800 425 1515 (For Customer Support, 24*7)
- 1800 208 2244 (Alternate Customer Support)
- 1800 425 3555 (For Contact Support)
- 1930 (For Cyber Crime Helpline)
All India Number(s):
- 040-2468 3210 (For Contact Support)
- 040-2468 3219 (Alternate Contact Support)
- 040-2468 3220 (For Support)
- 966 6606 060 (For WhatsApp Support)
Website:
Official Website
iOS App:
Union Bank Credit Card
Android App:
Union Credit Card IVRS Menu: 1800 208 2244
Select your preferred language
- Press 1: To block/unblock digital channel or report any suspicious transaction
- Press 2: To continue with IVRS services
- Press 1: For banking and other information
- Press 2: For credit card and other information
- Press 3: For product information
- Press 1: For banking and other schemes
- Press 2: For government schemes
- Press 3: To know about other banking products
- Press 4: To locate them
- Press 5: To talk to customer care executive
- Press 4: For language change
- ccdhelpdesk [at] unionbankofindia [dot] bank (For Help Desk)
Important Contact Details
| Sr.No. | Service | Contact/Email |
|---|---|---|
| 1 | For Disputed Transactions | creditcards [at] unionbankofindia [dot] com |
| 2 | For Other Credit Card Queries | customercare [at] unionbankofindia [dot] com |
| 3 | Alternate Contact Number For Support | 1800222244 |
| 4 | For Fraud/ Disputed Transactions | 1800222243 |
| 5 | Alternate No. For Credit Card Query | 1800223222 |
| 6 | Credit Card Centre | 022-40426008 |
| 7 | To Block or Unblock Card | 080-25300175 |
| 8 | Send SMS to Unlock Card | 9223008486 |
SMS Service
Send a SMS at 7836884400 from your registered mobile no.
| Sr No. | Service | Keyword |
|---|---|---|
| 1 | Card Activation | Type CARDACKW <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 2 | Balance Enquiry | Type BALENQRY <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 3 | Customer ID | Type GETCUSID <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 4 | Block Your Card | Type CARDLOST <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 5 | Replacement Of Lost/Damaged Card | Type LOSTREPL <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 6 | Opting For Insurance Cover | Type INSFLGENB <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
| 7 | Withdrawal Of Insurance Cover | Type INSFLGDB <space> XXXX (XXXX denotes Last 4 digits of your credit card number) |
Green Pin Generation Procedure
- To activate card send SMS as CARDACKW XXXX ( where XXXX denotes last four digit of your credit card number)
- You can generate green pin via fill this Green Pin Generation Procedure form.
- You cannot generate a PIN for permanently blocked (NPA/Hot Listed) cards. If the card is temporarily blocked, you have to unblock it first to generate a PIN.
Grievance Redressal
Level 1
- For any complaint you can contact the customer support at the details given below:
Toll Free No.: 18004251515, 18002082244, 18004253555
Contact No.: 040-24683210, 040-24683219, 040-24683220 (Customer Service Officer during office hours)
Email: ccdhelpdesk [at] unionbankofindia [dot] bank (mail from your registered email only)
Level 2
- If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 you can contact the Grievance Redressal Officer at the details given below:
Email: ccd [dot] grievances [at] unionbankofindia [dot] bank
Address: Grievance Redressal Officer Credit Card & MAB Department
Union Bank of India, Union Bank Building, Mafatlal Centre,
6th Floor, Near Vidhan Bhavan Marg, Nariman Point,
Mumbai 400021 (Maharashtra)
Level 3
- You can also lodge your complaint online through Address Of Area Of Operation RBI Ombusman
Address
Union Bank of India,
Union Bank Building, Mafatlal Centre,
6th Floor, Near Vidhan Bhavan Marg,
Nariman Point, Mumbai 400021 (Maharashtra)
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