Utkarsh Small Finance Bank Customer Care No. 1800 123 9878
Organization:
www.utkarsh.bank Toll free Number(s):
- 1800 123 9878 (For Customer Support)
- 1800 208 1788 (For Micro-Banking/Advances Related Queries)
All India Number(s):
- 95069 41111 (For WhatsApp Banking)
Website:
Official Website
iOS App:
Utkarsh Mobile
Android App:
Utkarsh Mobile IVRS Menu: 1800 123 9878
Select your preferred language
- Press 1: To report lost of card or block the card.
- Press 2: For loan account related query.
- Press 3: For saving, current and deposit account related query.
- Press 4: For enhance card security.
- Press 5: For any other information.
- customercare [at] utkarsh [dot] bank (For Customer Care)
- communications [at] utkarsh [dot] bank (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact No. | |
|---|---|---|---|
| 1 | Credit Card Support | 18003093665 | creditcards [at] utkarsh [dot] bank , supercard [at] utkarsh [dot] bank |
| 2 | Secured card Support | 18003097986 | securedcc [at] utkarsh [dot] bank |
| 3 | For Debit Card Related Query | 18001806878 | - |
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18001239878 or mail at customercare [at] utkarsh [dot] bank
- You can also visit to your nearest Branch Location .
- You can also fill this Forms:
Level 2
- If your query is not resolved, then you can also contact to the Zonal Officers details mentioned below:
Timings: Mon-Sat, 9:30am-6:30pm
Sr No. Zone Name Contact No. 1 East and West Saptadeep Guha 9151037405 2 North and South Abhishek Verma 9151037372
Level 3
- If your query is not resolved then you may also contact to the officers at the details given below:
Sr No. Designation Contact Details 1 Nodal Officer nodal [dot] officer [at] utkarsh [dot] bank 2 Principal Nodal Officer 0542-7109115
Email: pno [at] utkarsh [dot] bank
(Mon-Sat, 9:30am-6:30pm, excluding Sundays, public holidays, 2nd & 4th Saturdays.)
Level 4
- If you are still not satisfied with the resolution given at the above levels, then you can also lodge your complaint online through RBI Ombudsman or through Complaint Management System (CMS) Portal .
Doorstep Banking Branches
Officer Contacts
| Sr.No. | Designation | Contact No. | Address |
|---|---|---|---|
| 1 | Head Operations & Administration (Registered Office), MD & CEO (Registered Office) | 0542-2984410 | Utkarsh Tower, NH -31 (Airport Road), Sehmalpur, Kazi Sarai, Harhua, Varanasi - 221105, Uttar Pradesh |
| 2 | Executive Director (Zonal Office), Head Product - Liabilities (Zonal Office) | 0542-2984410 | Rupa Sapphire, 21st Floor, Plot No.12, Sector 18,Sion - Panvel Ex-pressway, Sanpada, Navi Mumbai - 400705. |
Download Forms
Registered Office
Utkarsh Small Finance Bank Ltd.,
Utkarsh Tower, NH-31 (Airport Road), Sehmalpur,
Kazi Sarai, Harhua, Varanasi, PIN - 221105, Uttar Pradesh
Contact No.: 0542-6134000, 0542-6135000
Comments
Job
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