Vi Postpaid Customer Care No. 199

Updated on Monday, 30 December 2024 - 5:17pm
Company Name: 
Toll free Number(s): 
  • 199 (For Enquiries and Requests)
  • 198 (For Complaints)
  • 55666 (For COCP/Enterprise)
  • 1800 123 123 123 (For Sales Enquiries)
All India Number(s): 
  • 99200 55666 (For Customer Service)
  • 96542 97000 (For WhatsApp Support 24*7)
Website: 
Official website
Vi Postpaid Website
IVRS Menu: 199 / 198 IVRS Menu: 1800 123 123 123 IVRS Menu: 55666
  • Press 1: To know about current tariff, prepaid bill and best offers
    exclusively for you.
  • Press 2: Data not working unable to make or receive calls,unable to send sms.
  • Press 3: For balance and deduction.
  • Press 4: For caller tunes, DND and other value added services.
  • Press 5: To Report loss of sim, for PUK, to update alternative number,
    for more information on postpaid no. and IVR Language change.
  • Press 6: For DND and International Roaming.
  • Press 1: If you are looking for customer service.
  • Press 2: If you are looking for corporate business solution.
  • Press 1: For support on your mobile connection.
  • Press 2: For support on IOT/N2N and location tracking.
  • Press 3: For Support on cloud and security products.
  • Press 4: For email security and web security.
  • Press 5: For cloud telephonic services.
  • Press 6: For support on six trial product.
  • Press 7: To change the language spoken on our IVR.

Email

  • customercare [at] vodafoneidea [dot] com (For Customer Support)

Important Links

Helpline Contact Details

Sr No. Vi Helpline Number Details Vi Contact No.      
1 Customer Helpline (Short Code) (from your Vi Mobile Number) 199
2 Customer Helpline (Long Code) xxxxx12345
3 Complaint Helpline(from your Vi Mobile Number) 198
4 Complaint Helpline (Long Code) xxxxxxx198
5 VAS Deactivation 155223
6 Do Not Disturb 1909
7 Data Activation/ Deactivation 1925
8 Televerification  59059
9 Mobile Number Portability Helpline 18001234567
10 COCP/Enterprise 55666
11 Mobile Number Portability (MNP) Helpline 18001234567

Check Balance and Usage

  • Dial *199*2# to view your current balance and data usage.

Postpaid USSD Codes

Sr No. USSD Code Description of service offered 
Pan India
1 *545*01# T20 Product
2 *545*02# Play and Win Challenge
3 *545*06# Score and Win Challenge
4 *545*101# Vikram Stories
5 *545*11# STARTALK10
6 *545*111# STARTALK10
7 *777*30#  Missed Call Information 
8 *545*21# to *545*29#,*545*701# to *545*709# CRBT
9 *545*45# Ptune
10 *545*49# MCELCHAT49(CG)
11 *545*49# MCELCHAT49(CG)
12 *545*50#  to *545*55# (MUM Only) CRBT
13 *545*545# Sportschat_Event
14 *545*545# Sportschat_Event
15 *545*7# Sports49(CG)
16 *545*71# Sportschat49
17 *545*72# STAR49
18 *545*73# Sportsalert0
19 *545*8#  Nyassa_Monthly
20 *545*85# Nyassa Event
21 *545*9# CRBT
22 *007# Contakt USSD alerts Menu based services
23 *008# Contakt USSD alerts Menu based services
24 *009# Contakt USSD alerts Menu based services
25 *010# Contakt USSD alerts Menu based services
26 *102# Contakt USSD alerts Menu based services
27 *112# Contakt USSD alerts Menu based services
28 *123# Contakt USSD alerts Menu based services
29 *128# Contakt USSD alerts Menu based services
30 *134# Contakt USSD alerts Menu based services
31 *147# Contakt USSD alerts Menu based services
32 *148# Contakt USSD alerts Menu based services
33 *150# Contakt USSD alerts Menu based services
34 *151# Contakt USSD alerts Menu based services
35 *161# Contakt USSD alerts Menu based services
36 *171# Contakt USSD alerts Menu based services
37 *181# Contakt USSD alerts Menu based services
38 *189# Contakt USSD alerts Menu based services
39 *191# Contakt USSD alerts Menu based services
40 *201# Contakt USSD alerts Menu based services
41 *367# Contakt USSD alerts Menu based services
42 *369# Contakt USSD alerts Menu based services
43 *500# Contakt USSD alerts Menu based services
44 *501# Contakt USSD alerts Menu based services
45 *502# Contakt USSD alerts Menu based services
46 *511# Contakt USSD alerts Menu based services
47 *525# Contakt USSD alerts Menu based services
48 *550# Contakt USSD alerts Menu based services
49 *566# Contakt USSD alerts Menu based services
50 *569# Contakt USSD alerts Menu based services
51 *666# Contakt USSD alerts Menu based services
52 *786# Contakt USSD alerts Menu based services
53 *789# Contakt USSD alerts Menu based services
54 *567*7# Winbig Challenge
55 *777# Play n Win Challenge
56 *717# Missed Call Alert
57 *567*5# Games
58 *567# Callertune
59 *567*6# Profile Callertune
ASM/BIH/NE/KOL/ROB/ORI/DEL/HAR/HP/JK/PUN/UPE/UPW
60 *415# Callertunes
61 *526# Callertunes
62 *696# Callertunes
63 *696*49# Callertunes
64 *696*494# Callertunes
65 *888# Callertunes
66 *888*800# Callertunes
67 *888*88# Callertunes
68 *526# Callertunes
69 *567# Callertunes
70 *567*11# Callertunes
71 *567*30# Callertunes
72 *567*305# Callertunes
73 *567*33# Callertunes
74 *567*333# Callertunes
75 *567*368# Callertunes
76 *567*60# Callertunes
77 *567*64# Callertunes
78 *567*8# Callertunes
79 *567*80# Callertunes

Registered Office

An Aditya Birla Group and Vodafone partnership,
Suman Tower, Plot No. 18, Sector no.
11,  Gandhinagar - 382011 India
Contact Number : 079-66714000, Fax: 079-23232251

Parent Article: 
Vi Customer Care No. 199