Voltas Customer Care No. 9650 69 4555

Organization: 
Toll free Number(s): 
  • 1800 266 4555 (For service/repairs)
All India Number(s): 
  • 1860 599 4555 (Customer Support)
  • 96506 94555 (Call/Whatsapp Suppport)

Email

  • vcare [at] voltas [dot] com (Customer support)
  • servicehead [at] voltas [dot] com (For service queries)
  • coo [dot] voltasac [at] voltas [dot] com (For services info)

Important Links

Branch Offices

Sr No. Location Contact Number Address
1 Delhi 011-66505550

A - 43, Mohan Co-operative
Industrial Estate, Mathura
Road, New Delhi - 110044

2 Haryana 011-66505582
3 Ghaziabad  0120-6404801 D-15, R.S. Plaza, 3rd Floor,
Raj Nagar, RDC, Ghaziabad
- 201001
4 Chandigarh  0172- 4111800 Plot No. 194-195,
First Floor, Industrial
Area Phase-2, Chandigarh
– 160002
5 Lucknow  0522-6566961 Shalimar Titanium, Block - C,
4th floor, Office Nos. 410 -
412, Plot No. TCG -1/1, Opp.
Indira Gandhi Pratishthan,
Vibhuti Khand, Gomti Nagar,
Lucknow - 226010.
6 Jaipur 0141-2972015 Diamond Tower, 201-203,
Purani Chungi, Ajmer
Road, Jaipur-302021.
7 Hyderabad 040-66743001 7-2-1735,Sanath Nagar,
Hyderabad-500018.
8 Vijayawada - # 23-2-7, Bhagat Singh Road,
Next to Naadars Function Hall,
Satyanarayanapuram, Vijayawada
- 520011
9 Bangalore 080-22535600 7th Floor, 701- Pride
Hulkul 116,Lalbagh Road,
Bangalore- 560027.
10 Chennai  044-66760333
044-66760311
No. 624, Anna Salai,
Chennai - 600018.
11 Kochi 0484-6605555 Ambanat building, 39/3522,
M.G. Road, Ravipuram, Kochi
-682016.
12 Coimbatore  0422-6502419
0422-6530080
1413,Trichy Road,
Coimbatore - 641018
13 Mumbai  022-66656333 Voltas House B, 2nd Floor,
T.B. Kadam Marg, Chinchpokli,
Mumbai - 400033.
14 Pune  020-66011776 Equitorial Forum, 2nd &
3rd Floor, Mumbai-Pune
Road, Wakadewadi, Pune
- 411003
15 Thane 022-67920106
022-67920107
Unit II, 1st Floor,
2nd Pokhran Road,
Thane-400601
16 Nagpur 9823036896 Adisun Trade Center, 5th
Floor, Plot No-38,Dhaga
Layout, Near Crazy Castel,
Nagpur- 440010.
17 Ahmedabad 079-66301190
079-66301191
A-301, Shivalik Corporate Park,
Shivranjini Crossroad Satellite,
Ahmedabad- 380015.
18 Indore 0731-4043512
0731-4046393
501-B, 5th floor, NRK Business
Park,Block B-1, PU-4, Sch.no.54
Vijay Nagar Square, A.B.Road,
Indore - 452010, M.P..
19 Raipur 0771-4033886

Kunwar Ben Karsam Bhai Chamber,
Shop No. 419/420, 4th Floor, New
Timber Market, Mandi Market,
Devendra Nagar, Raipur - 492001,

20 Kolkata 

033-66266200,
033-66266201,
033-66266202,
033-66266203,
033-66266204
033-66266205
9830129919

Unit No. 805, 8th Floor,
Godrej Waterside Tower - 2,
Plot No. - 5, Block DP, Sector
- V, Salt Lake, Kolkata - 700091
21 Patna 7091091400
7707008848
Maharaja Complex, 306-A,
3rd Floor,Frazer Road,
Patna-800001.
22 Jamshedpur  0657-6455921 Voltas House, 3rd Floor,
Main Road, Bistupur,
Jamshedpur - 831001
23 Bhubaneswar 0674-2544919
0674-2544918
B-15, 2nd Floor, Arihant Plaza,
Shaheed Nagar, Bhubaneswar
-751007.
24 Guwahati  9706982628 Upasana Palace Building, 6th
Floor, Dr. Rajendra Prasad Road,
Near Ganesh Mandir, Ganeshguri,
Guwahati – 781006

For Product Service Queries

  • Go to selfcare portal's check top right corner and select service esclation, then enter your city pincode and name.

Order Cancellation & Returns

  • You can cancel your order online by sending an order cancellation request from Contact Us section
  • In a rare case if a cancelled order is still delivered, please raise a return request within 24 hours on 022-68353161
    (Mon - Sat : 10 am to 6 pm)
  • For damaged/faulty products, contact Voltas Customer Care Number at 9650694555, the installation by Voltas
    engineer needs to be scheduled and done within 72 hours of the delivery.
  • Inform customer care and share images of the damaged parts at vcare [at] voltas [dot] com within 48 hours of Voltas' engineers visit.
  • For shipping informations, please read.

Corporate Office

Voltas Limited, Voltas House A
Dr. Babasaheb Ambedkar Road,
Chinchpokli, Mumbai - 400033.
Phone No.: 022-66656666

Social Sites


Comments

Washing machine not working properly

मेने टाटा voltas की वाशिंग मशीन ली है 2 महीने हुए है और मशीन का dryer खराब हो गया जिससे कपड़े dry होते है इतनी जल्दी अगर टाटा कम्पनी का उत्पाद अगर kharab होगा तो लोग लेना ही बंद कर देंगे लोग टाटा का नाम देख कर उत्पाद खरीदते है और अगर टाटा के उत्पाद की क्वालिटी इसी होगी तो लोगों का टाटा से विस्वास उठ जाएगा

AC not work properly Body damage and noise comeout from AC

Dear Sir
मै गिरजेश कुमार Aditya vision shop kankerbag patna से 7 अप्रैल 2023 को Voltas Inverter AC ख़रीदा l
लेकिन अत्यंत दुःख के साथ कहना पड़ रहा है की जब से हमारे घर में AC Installed हुआ तभी यह एक दिन भी नहीं चल पा रहा है l मेरे AC में बॉडी damage और AC से आवाज आना लगातार जारी है इसके लिए मै 4 से 5 बार Voltas Service centre में complain लॉज कर चूका हूँ l सर्विस centre से इंजीनियर भी आये हैं लेकिन अभि तक AC का बॉडी और आवाज आना दोनों ठीक नहीं हुआ है l मैं सबसे पहले 13/4 फिर 17/5 फिर 30/5 और 27/6 को कम्प्लेन लॉज kiya है l ये सब का रिपोर्ट इस ईमेल में attach किया हूँ l इसके साथ AC का बिल भी attach किया हूँ l
मुझे ऐसा लग रहा है की आदित्य विज़न और वोल्टास दोनों के दवारा मुझे चीट और ठगा गया है l
मुझे आदित्य विज़न और वोल्टास सर्विस सेंटर के द्वारा कई बार आश्वासन दिया गया लेकिन हुआ कुछ नहीं l
मैं दोनो से कहना चाहता हूँ की मैं नया AC ख़रीदा हूँ कोई second hand AC नहीं ख़रीदा हूँ की मैं बार बार रिपेयर कराता रहूँ l बार बार engineer मेरे बैडरूम में aane से मेरा privecy भी भंग होता है जो की बिलकुल गलत है l
जब से मैं ये AC ख़रीदा हूँ तभी मे काफी परेशान हो गया हूँ l
आप dono से मेरा नम्र निवेदन है की तत्काल प्रभाव से मेरा AC बदला जाये ताकि मेरा विस्वास दोनों पे बना रहे l
मैं की त्वरित करवाई का इंतजार कर रहा हूँ l
धन्यवाद्

गिरजेश कुमार
रामजयपाल रोड
अर्पणा बैंक कॉलोनी
बेली रोड
दानापुर पुर
Patna
मोबिल no

Breakdown

It is not working.i purchase it on 17.07.23.till that day it is my third time to complaint as it is not working properly.first time gas leakage,when i asked mechanic,he said not properly installed then again service done but after 2 hrs it is not working.i again again called mechanic but not reaching .what to d0?i am not happy with the product

Fraud

Hi from where u purchased. And on which no. U complaint? As manyy are fraud here

Voltas AC purchased 1.5 Ton

10 days ago we bought an AC from the honourable and popular company Voltas(Model No. 183V Vectra Prime) .
And now we have faced too many problems regarding to its leakage issue. Today it was the third time that your engineers had to come and repair it. Problem is occurring in every 2 days, the old patients in our house are having the most problem by this issue. We are now fed up with this product and also disappointed too after witnessing this problems so many times. So we plead you to fix the problem permanently or do the honor of replacing it.

AC machine not working

I have purchased two AC on 15th April which were installed on 25th May. Now one of the two AC is not cooling As per service request one representative attended on 06 05 2023 and informed that about gas locked. surprisingly the said request No was cancelled but the the machine is still in breakdown mode till 5th May 2023 How much time is still required to get my AC workable

Newly purchased AC is faulty

Our Neely purchased AC purchased in Feb 2023 is not working properly , there is water leakage from indoor unit also the blower is creating too much sound , service engineer attended 2-3 times but problem u it s not resolved, pleas arrange to replace the machine.

. your asc sending low

. your asc sending low quality unskilled service man at my home they not find out the proper fault in ac and dishwasher due to this reason long time consumed in repair of my product (2months taken for dishwasher repair and secondly they taken 14 days in repair ) my complaint noxxxxxx3682 now my ac repair taken how many time asm and asc don’t know 5 day already left . please take proper action against Asc wadhwa refrigeration Bhawani Haryana.. your asc sending low quality unskilled service man at my home they not find out the proper fault in ac and dishwasher due to this reason long time consumed in repair of my product (2months taken for dishwasher repair and secondly they taken 14 days in repair ) my complaint no.xxxxx03682 now my ac repair taken how many time asm and asc don’t know 5 day already left . please take proper action against Asc wadhwa refrigeration Bhawani Haryana.

Scheduled Maintainence

I purchased the Voltas 1.5 ton inverter AC last year on April 28th.After one year, it is not cooling. My scheduled maintainence is due. I booked the slot for 15th April. Today is 16th.Did not get any call or information about the technician. Your customer service us worst. Only interested in selling ur product. Within a year, your product stopped functioning.

AC part missing gas leaking

This complaint is regarding our new AC. We have already registered our complaint and its take too much time almost a week gone but no resolve.
You are written there is a heavy volume of request thats why taking too much time.
We have purchased new AC last year when we purchased it that time AC having issue. Now next year again there is part missing in new AC gas leakage etc. tell me one thing voltas have that kind of new product you're selling and you are cheat yours customer. In a year from starting AC having lots of issues then what is the benefit of new Ac.
This is seriously cheating you are selling damage, faulted products to customers or you have given franchises to faulted products so that we can always making calls to customers cares written mailes bla bla.

I need solutions in one or maximum two days other I'll lodge complaint against voltas.

Dear Gajal,We are sorry for

Dear Gajal,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/Voltas.com so that we can assist you further.

Regards,
Voltas Online Team

Regarding gas leakage in 5 star 1.5 ton AC unit.

Sir/madam,
I want to bring in your kind attention towards an unsolved problem of AC cooling.
I bought two units of Voltas five Star 1.5 ton AC from M/s. Vinod Trunk House. Nangal Dam. Distt. Roop NagarPunjab.inmonth of June 2016.
One of them is working well.
But another one is facing the problem of gas leakage every year from the very beginning. I have been complaining against it every year since the day of purchase. Your qualified and expert engineers have visited many times. Most of the time they dismantle the unit and take it with them to their workshop and tell us that now they have completely repaired the unit and you will never again get a chance to complain and assured me that It will not happen again, I have never refused for the repair
fee, it is also worth mentioning that apart from this I have never asked to any other technician to repair it. It is your product, and are you guys helpless to solve the problem ?.
A few months ago your technician visited and repaired it, but a few days ago its cooling has gradually been slowed down and ice is constantly forming near the outdoor unit.
Let me know
Will you bother to tell me when will I get rid of getting repaired again and again?
With regards
Vijay Bhardwaj.
Mehatpur.
Distt.UNA. HIMACHAL PRADESH.
174315.
Phone number 82193-28004.

Dear Vijay,We are sorry for

Dear Vijay,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/Voltas.com so that we can assist you further.

Regards,
Voltas Online Team

Replacement of ac

Sir/ madam
We have bought new inverter Ac 1.5 ton on 20 MARCH ..and found to be defective we are REQUEST FOR 7 times while the using the product damage repeatedly and I contact in company many times and they came and repair the air conditioner but the air conditioner has gone bad 7 times in a few months, every time it becomes a trillion and the company calls, they come and go after changing parts but not getting proper solution .I wants replacement. waiting still no one is giving positive response at all and new ac still not working .and we all are suffering here at home without ac.olomst from 10 days in month..please replace thz with new one otherwise we have to take strict against against thz company'

Defective peace delivered and water leeking for the last five mo

Leakage of water, 10th time from the start of season. See the attached video. You are mentally torching this 72 years old senior citizen (me). If the AC not replaced or refund, apart from consumer forum, I shall file a criminal case against you for mentally torching me

Home Services providers

Ac installation and repairing all up Mob Numb nine sevan nine five one five three two dual three

Dear Customer (J M Home

Dear Customer (J M Home Appliance),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

Dear Customer (J M Home

Dear Customer (J M Home Appliance),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Replacement

Sir/ madam
We have bought new voltage ac 5 stars ..and found to be defective we are waiting still no one is giving positive response .at all and they repair 2 time new ac still not working .and we all are suffering here at home without ac.olomst from 10 days ..please replace thz with new one otherwise we have to take strict against against thz company'

Dear Customer,We are sorry

Dear Customer,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/Voltas.com so that we can assist you further.

Regards,
Voltas Online Team

Ac not cooling proper

After service my Ac cooling low because they can theft Ac gas in recover bottle
Very very poor service no any one purchase voltas I request
Very very very poor service

Ac split

Very bad, bilkul poor service h .pareshan kr k rakha h .

AC LEAKAGE

DEAR SIR,

I AM PURCHASED A NEW AC 27.04.2022. AFTER 15 DAYS AC NOT COOLING MANY TIME I COMPALINT NOT RESPONSE IN UR HAND.
I THINK YOU SEND A DEFECTIVE PIECE. PLS CHANGE THE AC URGENT BASIS,

REGDS,
PREM NEGI

घटिया सर्विस के बारे में।

वोल्टास कस्टमर सर्विस बहुत ही घटिया स्तर की है। मैं कस्टमर केअर सेंटर और सर्विस सेंटर पर 02/5/22 से अपने वोल्टास स्प्लिट एoसीo को ठीक करवाने के लिए लगातार फोन करते करते इतना परेशान हो गया की थक कर प्राइवेट मैकेनिक से ठीक करवाना पड़ा।
उल्टे मुझे मैसेज भेजा जा रहा है की में उनका फोन नही उठा रहा हूं। जबकि मेरे पास सर्विस सेंटर या फिर कस्टमर केयर सेंटर एक फोन तक नही आया
S P Singh
यहां मैं एक बात और कहना चाहता हूं कि कस्टमर केयर से संबंधित कई कॉमेंट्स पढ़े है उनकी भी शिकायते मेरी जैसी ही हैं। पता नही वोल्टास के अधिकारी इन कॉमेंट्स को देखते भी है या नहीं मुझको इस पर भी संदेह है।

Complain services very poor in Gorakhpur (UP)

मिस्टर रामेश्वर पासवान ने एक वोल्टास बेको रेफ्रिजरेटर 2 अप्रैल 2021 को खरीदा था l एक महीना बाद उसमें खराबी आ गई l कस्टमर केयर पर टोल फ्री कंप्लेन कराया गया l गोरखपुर से इंजीनियर फ्रिज को ठीक करने के लिए 2 बार आया l लेकिन फ्रिज ठीक नहीं हुआ refrigerator तो चालू हो रहा है लेकिन कूलिंग नहीं कर रहा है मिस्टर पासवान बहुत परेशान है कस्टमर केयर से दोबारा बात करने पर उन्होंने कहा कि सीनियर इंजीनियर को भेजेंगे लेकिन कोई आया नहींl रेफ्रिजरेटर अभी भी खराब है

AC service is very poor

I am kapil goel from bulandshahar U.P. I have purchased Premium Split AC on 22-Jun-2020. Gas leaked of our ac last 1 week due to unprofessional engineer . we have submit complaint 7-Jun-2021. But Not any solution till 11-jun-2021. Voltas service center representative Mr. Sagar misbehave to us. I am not satisfied from service.

Kapil Goel

Installation not done

I have received my order on 24th aug, 2020, But AC Installation is not done yet, Can you please check and expedite the process..? I need to install this AC ASAP.

Voltas AC complaint gas leak

Voltas AC not working. Damaged within one month. Service is very bad. No response

I had bought a air cooler

I had bought a air cooler last year,ones time I used saw motor problem, motor binding also alumium binding when i checked, not good product, I am not satisfied this product, very very bad, already I had repairing two times,

Bad services of the retail dealer

I have purchased an voltas inverter AC of 1.5 tons on DT 2/07/2020 I paid full payment but service is very bad after more call to the shopkeeper then after the goods have delivered to next day on 6 o'clock. Today is third day now is going 1 o'clock again call to shopkeeper for the instillation he told that all instillation will be completed before 2 o'clock the same I am waiting.So kindly I want to say that if these shopkeeper will be giving the services against the company will be effects. The service is the main things of any goods.

Regards
Customer Ranchi
Jharkhand

Window AC

Ab thk installation k liye nhi aaya hai mrng se bol rha hai 1 hr me aa rha hu muje voltas ki retun jr k blue star ki leni hai kya kre waps kaise kre

Amit Kumar s/o mahesh Kumar farji documents

Farji documents iti on duty rajgarh mp and gaple vaji lathe gayab karna tar gyab karna 1.5lakh farji vade s nikale

Review regarding Customer care executive

Hi there is a customer care executive Faizan , who has been so cordial and cooperative regarding Ac services, He was so quick in response and very patiently dealt with the query during this tough situtation COVID 19. Happy to purchase Voltas AC

Can you please give his no.

Can you please give his no.

Unsatisfactory service dony by compony service men

My split voltas ac was purchased on 31.05.19,service done on 21.05.20, I complaint that service is not satisfactory but responce me on 06.06.19 that paid service can done now.

no reply from voltas

worst service
i've never seen in my life this kind of service

Complaint about Voltas Split AC and Unskilled Service Man

Hi Team,

I have purchased Voltas split Ac last year in may 2019 and after 1 week of usage it stopped giving cooling. Serviceman refilled the gas and again after one week the gas leakage problem came as the servicemen are untrained and they not take any matter seriously.

Now my product is under warrenty and I am facing the same problem again.

voltas service very poor

I purchased a 5star 1.5 ton split ac on dated 29/06/2019 with 5 years warranty from stya enterprises munger and ac not working properly from starting time than I complained to service center but not provide me satisfied service, and ac still not working

Voltas ac invertor technology work very poor

I buy voltas split invertor technology ac 1.5 ton .. from the beginning it not cooled my room.. however the technician fill the gas.. but I am going through the same problem.. then technician says invertor ac not good for India..

Poor quality of deep freezer

I Mr Vinod Rajpal having a deepfreezer of your voltas company. My shop is at Ulhasnagar 421003. Its not working well i had complaint about it many times but no person is there to help me kindly resolve my issue as soon as possible.

The product is in guarantee. It was taken in August 2019.

Kindly do the needful at the earliest

Thanking you
Vinod Rajpal

Bharti koul voltas ac is mot

Bharti koul voltas ac is mot working proprtly boltad servicr is very por firyy i byemy ac window in jan 2020 but i can start in yhe month of junr but acs gas pipe is leak i can call service centre they ihnore me lastly i can approach private person enginerr but boltas ac has no proper cooling

For repair

Sir mera cooler voletes ka 4 month nahi hua kharab ho Gaya hai kai Baar complain ke liye call Kiya but koi recive nahi kar Raha so plz help me

Voltas product Cooler

I have purchased a cooler last year during the period of warranty I have taken 5 services just because of the bad quality of the product.
after expiring the warranty for my product I have debt 3000 rupaye last 5-6 month. but still product not working good.

I,m giving feedback about voltas product and services.

very bad service
very very bad quality of product
unskilled of a serviceman
service cost is so high
no idea any customer care to how to talk customer
bad communication of serviceman.

In the future, I,m not purchasing any product of this voltas company whatever product price is less than 1 rupee.
sometimes I,m thinking to go with consumer forum for complaint about this company

I,m requesting from company please provide here attachment option for customer so that we have attached here product as well. So everyone take good decision before purchasing your product. and also provide permission here to write phone number because i'm trying to enter phone number then comment not given to save permission.

You said you are no. 1 company in Ac. I said you are in ground level company zero.

jitendra
ashok nagar delhi

Poor Quality product and Poor service

Hi

I have raised 5 tickets last 2 weeks but nobody can do anything for my product.

I guess voltas have every product bad quality and bad service center. unskilled engineers. So I said everyone please doesn't purchase any product from voltas company. maintenance cost is high.

no collaboration between customer care and the serviceman

new Ashok Nagar

Voltas Cooler

Dear sir,

Poor service...!!!

I am still awaiting for service engineer,after 2 week , from last 2 week your team is saying will come after 2 hours every time ,but not coming with all arrangement, I have West 15 days waiting for cooler service.

every time came and said i have no fan, some time said i hve no nut but no body will talk exactlly what happend. every service man said every time nonsense thiings

new ashok nagar

Cooler

I'll suggest every one please do,nt purchase any product form Voltas.

Maine cooler liya hai vo itna ganda product hai ki maine 1 sal me 3000 rupaye lga diye but aaj b cooler sahi nhi chalta.

customer care ko bat kro to phone nhi pick krte.bat krege b to service nhi sahi dete kyoki unko kus ata nhi hai.

2 week se mere pas service man ata hai but abhi tak koe bnada cooler sahi krke nhi gya.

Isase ganda product aur service maine aaj tak nhi dekha.

Coller and product

Voltas is not customer friendly service engineer is not well trained they do not know how to talk with customer custuomer
Care in not supportive every time i call they try to escape overall bad service it is so much disgusting i suggest not to go with voltas

Servicing due

I was purchased AC vide Invoice No. W2924/1819/06048 in 2018 but servicing of AC is not done till date . No any service engineer is attending . Pl provide or send servicing urgently because AcC machine create problem

HI

Dear customer pl don't purchase VOLTAS AC. Product and services very worst.

Worst AC and Service

Totally Agree with you Sir
Third class AC, third class Service and rates are sky high
My Ac is not even giving proper cooling and after their technician visit , which they charged 400 rs, he just came and did some cleaning and left and all AC water is coming out of AC in my room , these technician they do outsourcing who don't even have proper training / knowledge
now i am calling them for last one week and they are not even coming to check the issue
Really worst AC
Will not recommend to anyone

Please Don't Purchased Voltas AC

From.
K Shaik Abdullah ,
29,Burma Colony,
Virudhunagar. TN
626001.

We are purchased 1.5 ton 185EYR modal from Snapdeel 29 March 2016.After 1 year gas leaking in outer unit.I conduct local voltas service centre. They are told , condenser change in compulsory, I will be charged worth Rs 7000 paid. Still 2 years after 23rd May 2019 AC which is not cooling. First I conduct local authorities Voltas Service centre,He said, Indor Unit condenser open. and want to Rs 3000.Again I will be conducting customer service no xxxxx4555 . After 24 hrs local authorities come again and repair my AC and they are taking charges Rs 2500/.on25 May 19. Two days Woking normal cooling, again 27 May 2019 AC which is not cooling. Again I conduct service persoin, He told (Recommend), purchase New other brands AC and install my home.
Very bad experience we buy VOLTAS AC which is not working, very bad services of VOLTAS. Next time we can't purchase Voltas AC.Buying an ÀC from VOLTAS turning out be harassment for me.
I advised to all customers please don't purchase VOLTAS AC.
Please understand the TATA groups, give the value for Poor and Middle class families money.

Not Pic Call

Dear Sir/Madam,

maine aapke Customer care wale number pr 10 baar call ki but kisi ne phone nhi uthaya....

sbse gtiya service lgi voltas ki....

vicky Dhiman

Servicing

Voltas is not customer friendly service engineer is not well trained they do not know how to talk with customer custuomer
Care in not supportive every time i call they try to escape overall bad service it is so much disgusting i suggest not to go with voltas

cooling problem

on 24th April 2019 we paid for change of cooling coil and refilling of gas for 1.5 Ton split A.C. Thereafter there is no cooling and no one is attending despite repeated complaints.

need to be changed remote as not functioning form installation.

Very sad to put a complaint as because I had purchased Voltage AC on 6 th May'19 from Rajesh time centre , Baloda Bazar , Raipur and from beginning of installation the remote was not working and complaint given so many time. But till date I can not get new remote.

Please supply the same asap.

No reply from customer service

Dear Voltas Team,

After lot of efforts and phone calls, service guy came for fixing the issue in air conditioner. But, after 4 days that machine is again gone and AC's compressor isn't working again. I would really appreciate if you could re-open the request and send you maintenance person, immediately. Also, please note that WARRANTY is getting expired in two days. I need immediate action on this. Please help.

Complaint No. 19041XX5506 & 19051XX4865

Customer name: Mukesh Tiwari (My father's name)

Address; 79B Radhavihar, Kamla Nagar, Agra

Defective AC sold by dealer

I have purchased voltas window AC from Great Eastern Trading Mall Kota but product is defective and not running.Dealer is not responding for any solution or replacement.

AC problem

AC not came cooling plz rectify that.and need to general service

Ac

Bekar h volts 10of 0 number because servie is very poor

Ac .....cooling nah Kat rahi

Meme 5 march 2018 KO window act 1.5 tan Liya tha complaint kar kar ke thak gaye koi risponce nahi mila na hi koi sahi karne ya cheq karne aya mujhe 5 saal ki guaranty di thi

Voltas ac inverter

Dear concern
I had bought inverter ac 1mth back & in 1 mth already 1 time servicing done..again no colling&noise problem is there..the service executive Mr Rajkumar Rajak called me & told that he was the advise executive who was come last time for this problem..I spoke that why again same problem start after 10 days of servicing.that means he was not doing good servicing last time..so he argued with me.
As per my view Mr rajkumar Rajak is the worst service executive in voltas because he has no knowledge that how to speak with customer..I want senior service executive from your side immediately.. &don't send Mr rajkumar Rajak..

Issue of cooling with voltas one ton ac

I have bought voltas ac last year in 30th May 2018 and till now I have raised so many complain for its cooling. When I bought the ac after few days I have complained in customer care but the technician said there is no problem. This last few months I have to complain every time for its cooling but the same problem start after few days even after the service. Secondly yesterday I called voltas customer care its senior manager who was area service manager was so rude and even didn't knew how to talk to a woman and disconnected the phone on my face. I am helpless. Kindly seek to the matter and provide some solution.

Bad company, Bad staff, Bad Service, and Thuggish Behavior

It's true and I fully agree with Pallavi Rawat. Their service is worst. My voltas ac malfunctioned more than a month ago as well and the same thing happened, I called customer care after a spark and smoke coming out of AC, they sent two guys who came and checked and said it is absolutely fine and no smoke ever comes out of AC, it's simply impossible. They took money and gave no receipt and left. I started AC which started fine but stoped cooling after 20-25 minutes, I called again, they sent 2 different guys again who checked again and found a certain part may have malfunctioned, they said, it will cost 6000 rupees and it will take a week for the parts to arrive, I paid rupees 2000 in advance and been waiting for them come and fix but they didn't, I called 3-4 times in the meantime at about a weeks interval and they always stalled and extended the date a week ahead.

I thought if they can't fix it, atleast they can return the money so I can ask some local repair shop to fix so we don't have bear the unbearable scorching summer torture but they refuse to return money and give no explanation for delay. This is clear cheating on behalf of company which claims to best AC company in India. I am gonna research the procedure of filing case against company, I would have made a case already but I have never been to court and do not understand how it function or I would have already done but now it's time to participate in the legal system.

Complain against Volta’s AC

The worst AC I have purchased in my life I just purchased it because it is Tata’s production but really worst AC no cooling like other AC.I never suggest anyone for Volta’s AC.

Voltas AC not instead after house.

Dear sir,

Poor service...!!!

I am still awaiting for service engineer,after 48 hours, since yesterday your team is saying will come after 2 hours every time ,but not coming, I have West 2 days waiting for him.

Need immediate action, or send person to install AC, as I will be not available tomorrow.

Technician- not answering

Details.

Address-Badapandusar
Dist nayagarh
Odisha
Pin-752068
Ph.no-xxxxxxx289

Regards
Debiprasad

Complaint for new ac which is not working

Very bad experience we buy new ac which is not working we complaint Many engineer comes bt they don't know the fault very bad service of voltas next time we cant go to voltas

Update ur toll free customer care no

Hi,
I had purchased 1.5ton window ac and the first free service date was near so I called up ur customer care no but it says the number is not in service. Now my first free service date has expired. How am I to avail this service. I called up on other voltas no but all r saying to call on the toll free no provided on the warranty card. So do try to update or provide new toll free customer care no or any contact no to call. Please take action at the earliest.

Poor After Sales Support

We bought a 1-5 ton split Ac from Raipur Electronics at Kharagpur on 12/05/2019. However, the AC installation is becoming an hassel. On the date of purchase, the salesperson of Raipur Electronics told us the AC will be installed next day and they would send a person to do the same.. However later Raipur Electronics informed us ( after we called the Raipur Electronics), that they will not do the installation and a service personnel from Voltas will be installing the AC. On 14/05/2019, we received a call from call center of Voltas, which informed us that the scheduled installation will be next day - i.e today(15/05/2019). Whole of today, we waited for installation and nobody contacted us. Now we have received an SMS informing that " we have requested for reschedule beyond 6 days" and we have to "call again for a new schedule". I am quite surprised as we have not requested for any rescheduling. Buying an AC from Voltas turning out be a harassment for me.

Complain for Voltas Airconditioner

Complain was registered and attended by service provider. Based on service provider problem was identified of gas leak. we request for completing the service and paid Rs. 3600.
But we are facing the same problem. I am trying to reach them from last 5 days but there was no response from them
Complain was attended by Syed Mujahed Ali , M/s Comfort Cool , Karkhana, Secunderabad

Bad experience with voltas

Very bad experience i have feel from voktas service side.tiday compkete 1 month but ac still in breakdown condition.Talk with area sales manager Mr. Punit but still problem is same.action not taken by him.i am feeling very bad.please help me otherwise return my AC pcb as it is.i will scrap thid Ac.
Really voltas is a bad name for home appliances.
Bill name- Umed singh

Other

Hi,

I bought Voltas 1.5 ton ac on March 30, 2019, from Flipkart.
From the beginning, I am facing bad smell issue with the Ac.

I complained about it to customer care
But did not get any appropriate solution to the problem

On 2 May 2019, I call service agent again to do something in this matter but he starts arguing with me and after that, he did not pick my phone.

Do something in this matter ASAP.

Facing a really bad issue with these service providers.

Thanks & Regards
Ajay Verma

Regarding about AC service dealership

Hai sir/madam ,
I am Praveen johnrose,already our ac service company is running in kanyakumari district,marthandam area,INDIA.now we are planning to start Voltas service centre in our area.Can you please help me.
If you need anymore details please contact by mail.Because at present I am in abroad.
Do you have any contact number to contact you personally,please provide me.
Regards
Praveen

not installation my Voltas split ac

I had bought voltac spilt ac on dt 28:4:2019 bt service team not installation yet.they don't rcv my call.service is very poor..

VOLTAS AC NOT INSTALLATION YET

I had bought Two voltac spilt ac on dt 20:08:2019 & 10:01:2020 bt service team not installation yet.they don't rcv my call.service is very poor..

Rajesh Kumar Nayak
at-andarai
po-bodak
via-guamal
distt-bhadrak
odisha-756163

Very pathetic service

Very pathetic service by Voltas. Given a complain for ac not cooling.my complain is not resolved yet after 20 days. Customer care not aware of anything. Service area manager is also clueless of the complain.

COMPLAINT IN NEW WINDOW AC

I had bought a new window ac from Sargam Electronics, model town, delhi on 10/04/2019. After installing on 11-4-19, its not working properly. there is lot of noise of fan, its like not rotating properly and touches with ac body.

very bad experienace, already complaint registered on 11-4-19. I am also a valued customer of Voltas.

kindly do on urgent basis....

billing name with : -
lalit dua

COMPLAINT

Hi,

3-4 months back i refilled gas and the same thing i did last year.Again now ice is forming and ac is not cooling.Is this a joke going on that everytime i will refill gas for rs2200.I have ac from hitachi also and it is running fine for 5 years.They always sent their own technicians and you guys sent 3rd party some Arvind Trading or something.These guys don’t know how to fix a thing.I will take this matter seriously now and i am not going to pay a single penny this time.If you don’t fix this by your own technician (Voltas) without any payment then i am going to take action.
Kaustav

Voltas pani msin comlen

Dear sir
My office voltas pani msin service
Pliz fast service

Voltas iz so poor service

Volts split ac inveter r410 model
Gas liking problem from one month no respose from Techincian nd they say serive by relinces digital iam take service they sa
Wht iz the solution now plzz tell if otherswisw i will take sever action on it voltas nd Relinaces digital

Request of Replacement of Faulty Coil

Hi,

I have taken Voltas AC on 27-June-2017 and after few days only I have given my very first complaint that the AC has a whistling sound but the engineer came and told me that there is no problem and if it is cooling then everything is fine. Then in last week of August, 2017 it was not cooling, and after waiting for few days in first week of Sep, 2017 I have given complaint that AC is not cooling and the engineer who's been assigned told me that the GAS has leaked out, and it need to be refilled by the installation guys of the shopkeeper from where I purchased. But shopkeeper told me that I have asked for the Voltas guys to Install it in my house. Both of them keep telling the same for few days and then I also stopped following it as summer season has gone. Then in April, 2018 I again raised a complaint in Voltas and went to that shopkeeper as well to kindly look into my problem and then in May, 2018 Voltas guys came and refilled the gas in my AC. Then again after a month it stopped cooling as the compressor was not getting started. As this AC was installed in my Drawing Room I use it very less and our Chopra garden area is famous for low voltage, So I thought that due to less voltage the compressor is not getting chance to start and therefore it is not able to do the cooling and I kept on waiting for few days and finally given a complaint in July, 2018. And the engineer told me that the gas has leaked again and he took the unit to his office and reported me a minor leakage in the coil.
So my request is to please change this coil as it was there from the very first day and the whistling sound is coming because of that minor leakage and the gas tool a month to get leaked. Moreover, as it was difficult to find he simply checked the line which was OK and he refilled the gas in May, 2018. And when I again raised the issue he thought to check it thoroughly and found out this problem. And the same is with me that a customer does not know anything technically and has to flow as per direction.
So again I would ask it as a favour to kindly change this coil without any charges.

Thanks
Shanu Gupta

Quality and Poor service response for AC

Bought an AC from Dealer ABT Links from Kollam on 26/04/2018. It was delivered with such poor quality checks that the sensor cables inside were cut by rats and Air flow direction flap pin broken. The complaint number is XXX18042606869. After that a technician came and checked the AC and found the complaint is genuine and left. After that since that day no response or action. Never thought the Voltas is delivering products to customers with such poor quality checks and pathetic service response.

Voltas ac not cooling properly

Pls change the model the service is poor no one come to check the ac
I believe in Voltas companies pls resolve the issue

AC require gas + Voltas support every year .

My Voltas windows ac out of warranty though. Every year at the onset of summer require me to call Voltas helpline , request check up and Voltas facilitating same.
Am not too sure if all ac require this kind of set up .
Kindly have someone look in thoroughly once.

25k AC , after 3 yr am spending 4 k per year.
Advice solution.

AC Installation

dear team

please provide me process to installation

Complain for Voltas Airconditioner

Complain was registered and attended by service provider. Based on service provider problem was identified of gas leak. we request for completing the service and paid Rs. 4000.
But we are facing the same problem.
Complain was attended by M/s Prakash Referigeration and Electricals.

Complain for Voltas Airconditioner

Dear P K Verma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas [dot] socialmedia [at] gmail [dot] com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Related to Ac

Pls fill the AC gas and kindly service it better way,,,,
Thank you.