WinZo Online Gaming Customer Care No.

Updated on Tuesday, 18 March 2025 - 3:04pm

Website:

Official Website

Email

support [at] winzogames [dot] com (For General Query)

Important Link

Contact Form

For Refund

For any query related to refund, you can mail at support [at] winzogames [dot] com .
Once your refund request is accepted, it will be initiated within within 7 working days in the original payment method.

How to withdraw money from WinZo?

First, Log in to your WinZO account.
Then, Navigate to the wallet or earnings section.
After that, select the withdrawal option and choose your preferred withdrawal method.
Enter the amount you wish to withdraw and confirm the transaction.
Then, your winnings will be credited to your WinZO wallet or linked bank account instantly.

Address

WinZO Games Private Limited,
Copia Tower, Jasola Vihar,
New Delhi, Delhi 110025

Social Sites

Comments

English

Submitted by Anmol Mishra (not verified) on Sat, 12/07/2025 - 11:11pm.

Dear WINZO team,

My kyc is Dear WINZO team l,

Please change my kyc is wrong
So I am requesting to change my kyc

Please meri kyc change kar do galt h kyc meri n

For releasing my winzo account

Submitted by Dwarika Prasad modi (not verified) on Fri, 02/05/2025 - 3:48pm.

Hello sir my winzo account has been blocked even though I have not done any illegal activity please check my account again
My registered no.
Please provide me my winzo account
Login account number is
Mujhe apne account ka access chahiye. Kripya is mamle ki jaanch karke mere account ko unblock kare
- Email: ujjwalburnwal36 [at] gmail [dot] com

Idk why you people block my I'd

Submitted by Shivam Gupta (not verified) on Sun, 13/04/2025 - 3:45pm.

I did not hack it, I played a total fair game, idk why you blocked my ID, please unblock my ID, I did not do any suspicious activity, please unblock my winzogame ID

Winzo pe pan card

Submitted by Sourav Das (not verified) on Wed, 19/03/2025 - 6:56am.

Me bolrahu jo mere pass bi to kohi pan card no nehi he to me kon jagase diyoga

Vinzo Rank king category complent

Submitted by Roshan Gavit (not verified) on Fri, 07/03/2025 - 11:40am.

Am winning rank king a 500₹ xxxxxx2990 mobile no vinzo account but not show this wallet

Referral program

Submitted by Arshad karim (not verified) on Tue, 11/02/2025 - 11:15am.

Sir mera refer denied kyu ho jata hai baar baar. Jab registration and 1 game compalsary hai aor usko mei ne pura kar dya to denied hone ka to mtlb hi nhi Banta na...??

Winzo

Submitted by Riyaz (not verified) on Mon, 24/02/2025 - 3:32pm.

My referral money not results not

Dear winzocare , I have

Submitted by Lovejot singh (not verified) on Sat, 25/01/2025 - 6:38pm.

Dear winzocare ,

I have facing a issue in the counting of a referral board system basically I have done multiple referrals in the back day but I have not recieved the amount or also not showing the number of referal addition to the account
Kindly please resolve the problem Orr look at my previous referrals to give my amount fastly

Thanks

Referal reward and leaderboard reward

Submitted by Anonymous (not verified) on Fri, 24/01/2025 - 9:55am.

My referral reward and leaderboard reward is denied without any reason I have done all 8 referral valid but it can not receive to my account please solve this problem

विंजो गेम मेरा अकाउंट में पैसा काट लिया है

Submitted by Kausha kumar (not verified) on Tue, 14/01/2025 - 11:25am.

डिअर सर मेरा आपसे निवेदन है कि मेरा अकाउंट से ₹60,940 विंजो गेम ने काट लिया है पैसा जब मैं बैंक में खाता अपडेट कराया तो वहां ट्रांजैक्शन में लिख रहा कि उपयोग के द्वारा विंजो गेम में पैसा चला गया है बट मुझे नहीं पता कि कहां गयापैसा
बस मुझे आपसे आगे निवेदन कि मेरा पैसा कैसे करके रिफंड कर दीजिए प्लीज

My refferal bonus and leaderboard is denied

Submitted by Anonymous (not verified) on Thu, 05/12/2024 - 6:33pm.

My refferal reward and leaderboard rewards is denied for no reason

Refral not count

Submitted by Nageshwar Choudhary (not verified) on Fri, 07/02/2025 - 10:16am.

Mene 8 refral karvaye he pr show sirf 2 hi ho rhe he

Withdrawal issue

Submitted by Vikas Mishra (not verified) on Thu, 05/12/2024 - 6:21am.

I am unable to withdraw money and unable to link bank account

Quiries about winzo free fire tournament

Submitted by Rohan (not verified) on Sun, 27/10/2024 - 5:49pm.

Give me a full details aboutwinzo free fire squad tournament . Tell me that in this tournament i have only registered by giving money and rest of my friends doesnt paid so when they play game with me kills which our team will make that will count or the kill which i only killed that will include tell me plz

Unblock my account ,kyc done ,4 din ho gya

Submitted by Sajal (not verified) on Fri, 18/10/2024 - 9:06pm.

Account unblock

Money back

Submitted by Suryakant Jena (not verified) on Wed, 25/09/2024 - 9:21pm.

Mu mistake re gote Anya kounasi phone pe account ku money transfer karideichi .can you give my money back.

विंजो गेम में लॉगिन समस्या - ओटीपी के बाद भी लॉगिन नहीं हो रहा

Submitted by Sonu (not verified) on Thu, 19/09/2024 - 8:32pm.

प्रिय ग्राहक सहायता टीम,

मैं विंजो गेम का उपयोगकर्ता हूँ और मैं अपने खाते में लॉगिन करने की कोशिश कर रहा हूँ। मैंने अपना नंबर दर्ज किया है और ओटीपी भी दर्ज किया है, लेकिन इसके बाद भी मैं लॉगिन नहीं कर पा रहा हूँ। मैंने अपने डिवाइस को रिस्टार्ट किया है और कैशे और डेटा क्लियर किया है, लेकिन समस्या बनी हुई है।

कृपया मेरी मदद करें और मुझे बताएं कि मैं क्या कर सकता हूँ ताकि मैं अपने खाते में लॉगिन कर सकूँ।

धन्यवाद,
[Sonu]

Please delete my winzo

Submitted by Anonymous (not verified) on Sat, 07/09/2024 - 4:52pm.

Please delete my winzo account and when you do soo please let me informed on Gmail as i mentioned my address above and please do it as soon as it is possible..if you need more information please then contact me on g mail through mail I am wating for you all . I am feeling to sad and even guilty that I downloaded this apk please delete my account and let me informed please do it quick as possible please please please please please please please please please please please please please please please please please please please

Deactivate my account

Submitted by Anonymous (not verified) on Fri, 06/09/2024 - 8:36pm.

Anyone has login to my account. I want deactivate my account so I acan login to my phone

Please help me wino l am not

Submitted by Anonymous (not verified) on Fri, 29/11/2024 - 3:31pm.

Please help me wino l am not login my number because 2 registration Mobile problem see the face please help me

Account blocked

Submitted by Shagun (not verified) on Wed, 31/07/2024 - 11:10am.

My Mania account has been blocked. Please unblock it.

Add cash option lock

Submitted by SHIVA (not verified) on Thu, 28/08/2025 - 8:24am.

My "Add Cash" option is locked in my account after multiple deposits, but the popup doesn't show how long it will rensain locked.
Please confirm
1. The expected unlock time; or
2. Any verification (hke KYC) required to unlock it.
Registered Mobile Number: xxxxxx7136
Accoun

Unlock karna hai

Submitted by SURAJ KUMAR (not verified) on Sat, 14/09/2024 - 10:16am.

Please sir mera account unlock kar dijiye

Winzo login help u

Submitted by Biki (not verified) on Sat, 07/09/2024 - 12:21am.

Winzo login help u

Fantasy Team

Submitted by Amit Rupini (not verified) on Tue, 30/07/2024 - 4:25pm.

I have an issue, Regarding the Contest in the fantasy team. I have mistakenly joined Two Contest with one team. And then I make another team to join each contest with another Team. But I don't find the options to make the team join with different team please help!

Mania account unblock

Submitted by Nikhil yadav (not verified) on Fri, 26/07/2024 - 8:06pm.

Submitted by nikhil (not verified) on Wed, 25/07/24
Mera Mania account unblock Karen please sar

Winzo account temporarily blocked problem

Submitted by Aksh Patel (not verified) on Fri, 26/07/2024 - 2:17pm.

I'm playing winzo mania, metro surfer from a long time, I played it honestly,but I have been blocked temporarily from mania games, I'm requesting to unblock my winzo mania account.
I hope you will see my request and reslove it soon.
Thankyou.

Ye farji application hai isme kewal inhi ke log winner hote

Submitted by Manish sain (not verified) on Mon, 22/07/2024 - 10:55pm.

Meri id Kai baar complete karne ke baad nhi block nhi ho rhi ye nahi karte inko pata hai koi agar nahi khelega to inki kamai kese hogi isliye is game se door rhe ye bahut bade lebal ka frod hai

Please unblock my mania account

Submitted by Viraj (not verified) on Sun, 21/07/2024 - 1:25pm.

Submitted by VIRAJ (not verified) on SUN, 21/07/2024 - 1:25
Sir,
Iam a winzo account user.I not Play winzo mania games.So please activate my winzo mania account.
Thank you..!

Account permanently unlock karne hetu

Submitted by Jagendra kushwaha Anonymous (not verified) on Fri, 04/10/2024 - 4:40pm.

Account permanently unblock karna hai sir

Unlock karna hai

Submitted by SURAJ KUMAR (not verified) on Sat, 14/09/2024 - 10:25am.

Please sir unlock kar dijiye hamara account

Bloke

Submitted by Fayyaz (not verified) on Fri, 06/09/2024 - 9:25pm.

Unblock krdo sir

I didn't receive my referral bonus

Submitted by Anonymous on Mon, 08/07/2024 - 5:26pm.

Dear Winzo, I have not received my referral bonus yet. I gave you feedback three times for the same in which I also wrote the number which I had referred

Unblocked my winzo mania account

Submitted by Pushpendra (not verified) on Sat, 06/07/2024 - 6:34am.

Sir,
Iam a winzo account user.I not Play winzo mania games.So please activate my winzo mania account.
Thank you..!

Winzo team please my winzo

Submitted by Anonymous (not verified) on Sun, 04/08/2024 - 1:54pm.

Winzo team please my winzo account unblock please winzo team please

My winzo is blocked

Submitted by Om prakash Kumar (not verified) on Sun, 28/07/2024 - 12:33pm.

Please my winzo app is un blocked

WinZO account is blocked

Submitted by Aakanksha (not verified) on Thu, 25/07/2024 - 10:56am.

Hello
I have not done any illegal activities in games my account as been blocked
Kindly unblocked my WinZO mania

Banned id

Submitted by Karm Gill (not verified) on Wed, 17/07/2024 - 5:01pm.

I don't know why you block my Mania account please unblock me as soon as possible

My account is temporarily blocked

Submitted by Tetei Ngente (not verified) on Wed, 03/07/2024 - 8:39pm.

My account has been blocked temporarily. Kindly unblock my account

My account blocked

Submitted by Hariom (not verified) on Tue, 15/10/2024 - 5:28pm.

unblocked winzo gold account
winzo. gold account ko unblocked kaise kare
winzo gold account blocked ho gaya
winzo gold account blocked problem solved
winzo gold 2024 new update

message
please unblocked my account according 2024 new policy

My account is temporary block

Submitted by Garima Rana (not verified) on Wed, 24/07/2024 - 7:04am.

My account is temporary block please activate my account

Problem winzo store

Submitted by Gautam (not verified) on Wed, 03/07/2024 - 2:12pm.

I send money but I haven't received the Google Redeem code but why not coupon send and not money refund back this problem time 24hours complete

Mania account is temporary blocked

Submitted by DEVIL (not verified) on Sat, 29/06/2024 - 7:16am.

Dear winzo I am a winzo servant I am not able to play any game on winzo my account is temporary blocked please unblock my account as soon as possible.
Thanks

Mu winzo game mania account

Submitted by Raj (not verified) on Fri, 05/07/2024 - 12:35pm.

Mu winzo game mania account temporarily blocked 6 month problem faces not listen my problem

Refund money

Submitted by Lucky Meena (not verified) on Sat, 22/06/2024 - 10:52pm.

I played poker. When I came out of the game, there was no money in my wall, please help me. thank you

Mere free fire ka 30 ka pesia

Submitted by Keshav ji (not verified) on Tue, 24/09/2024 - 4:36pm.

Mere free fire ka 30 ka pesia diya mein nhi kehel nhi sakh pesia refund karo

Unblock account

Submitted by Rushikesh Yadav (not verified) on Thu, 20/06/2024 - 5:01pm.

My winzo mania account is temporary blocked
Even I didn't used any hack please unblock my account

My winzo mania account temporarily blocked

Submitted by Jecintha (not verified) on Tue, 18/06/2024 - 12:40pm.

Hi winzo team I am winzo user. I used to play games on winzo. Recently my winzo mania account was temporarily blocked. Kindly please unblock my account

Thank you

Temporarily Blocked account .please resolved it

Submitted by Soumyadeep Duari (not verified) on Thu, 13/06/2024 - 8:30pm.

I was playing Metro Surfer.
I have not used any hack or third party app to win.
Then also why is it showing your MANIA account has been temporarily blocked.
Please resolve my issue.
And id it is a big.
Please remove these type of bugs as soon as possible.

Winzo account temporally locked

Submitted by Lalit Giri (not verified) on Mon, 10/06/2024 - 4:44pm.

Dear sir/Medam
I am winzo swrvent . My account is temporally lock please unlock my account
Thank you.

748******92
lalitgiri7392 [at] gmail [dot] com

Account related

Submitted by Shlok Patel (not verified) on Sun, 09/06/2024 - 12:35pm.

I was playing dead kill.
I have not used any hack or third party app to win.
Then also why is it showing your MANIA account has been temporarily blocked.
Please resolve my issue.
And id it is a big.
Please remove these type of bugs.

Payment issue

Submitted by Satendra Kushwaha (not verified) on Mon, 01/07/2024 - 9:20pm.

My name is satendra kushwaha meri ek problem hai ise solve kijiye mere family members ke chote bache ne galti se deposit amount kara hai or aap ke thrur game khela hai or paise hara hai meri request hai ki kripya kar ke mere paise refund kar dijiye I can help you thankyou

My game is not qualified

Submitted by Ankit biswas (not verified) on Wed, 19/06/2024 - 3:15am.

Why are you do this

Pls my account permanently lock

Submitted by Dabbang panditan (not verified) on Fri, 14/06/2024 - 8:54am.

Muja winzo ke karna lat lag gaya hai me winzo block karta hua to bar bar open kar leta hu
Pls permanently block kar diya winzo

Unblock my account

Submitted by Lakshay (not verified) on Thu, 06/06/2024 - 2:32pm.

I won 1st prize which boot is 1600 ..then they blocked my account..fake app ..I will take legal action against app..

Winzo mania is temporarily blocked,please unblock it

Submitted by Pranav Deore (not verified) on Thu, 06/06/2024 - 10:33am.

Winzo account temporarily blocked problem

Submitted by Kalash (not verified) on Sun, 02/06/2024 - 8:57am.

Since 2 week my winzo mania account is temporarily blocked. I am not able to play any games on winzo. Why my winzo account is temporarily blocked suddenly.
Considering my above problem please unblock my winzo mania account.

account temporary blocked

Submitted by yuvraj singh (not verified) on Sat, 01/06/2024 - 4:59pm.

my account temporary block why

I have a complain about poker

Submitted by Return d (not verified) on Sat, 01/06/2024 - 12:09pm.

I have a complain about poker plo mode it has many bugs which cause I lost 100 million Indian rupees

About account

Submitted by Jagdish (not verified) on Thu, 30/05/2024 - 8:21pm.

I want to remove my linked UPI account

Temporally blocked problem

Submitted by Sonu yadav (not verified) on Wed, 29/05/2024 - 8:53pm.

I play winzo any games Temporally blocked shows please solve this problem

My account is blocked please unblocked

Submitted by Shaktiman kumar das (not verified) on Mon, 03/06/2024 - 9:57pm.

Mera account block kar diya gya please unblock kar dijiye me

Winzo Account has Been

Submitted by Anonymous (not verified) on Tue, 28/05/2024 - 6:31pm.

Winzo Account has Been Blocked, Why ? I Didn't Do Anything

Winzo mania is temporary blocked

Submitted by Innaya (not verified) on Fri, 24/05/2024 - 9:24am.

I played 4 , 5 games in winzo mania and suddenly blocked don't know what happened plz unblock my winzo mania account

Winzo

Submitted by Ishant dadwal (not verified) on Mon, 03/06/2024 - 2:10pm.

My mania games is temporary block Please unblock me

Payment nahi nikal rahi

Submitted by Santosh Kumar (not verified) on Sun, 12/05/2024 - 7:15am.

Sir winzo se paise nikalta hu to successfully to dikhta hai
Per account me paise nahi aa rahe
Sir delete kar du kya app ko

Not able to play

Submitted by Swastik Tiwari (not verified) on Wed, 08/05/2024 - 10:03am.

I am not able to play an game.it is showing not insufficient balance to play
But I have 80 rupees.

Please help me : yesterday I

Submitted by Kaneki (not verified) on Fri, 03/05/2024 - 1:17pm.

Please help me : yesterday I play 3 to 5 match and then my mania account temporarily blocked why? Give a reason and please unblock me.

Mania accounts is temporarily blocking if we play zombie shooter

Submitted by Anonymous (not verified) on Sun, 19/05/2024 - 8:06am.

Which game did you play, if you were playing zombie shooter and winning more, it may be the reason for blocking. I have had 7 accounts blocked and I also have the Metro Surfer skill, but sometimes they give me less points and my opponents more points. Ok Winzo is trying to win over new players but sometimes I lose 5 to 6 games in a row, what is this? You will play the whole day and still get 300 to 400 rupees, no matter how much skill you have.

Regarding fraud

Submitted by Anshu (not verified) on Wed, 24/04/2024 - 12:43pm.

I have completed my all streaks yesterday i.e. of 23rd April but today I saw that my streaks are broken and I have lost all the streak money. In history also it is showing that I had played for all the streaks yesterday then how it broke????

Mera 2 device register hai bata raha hai

Submitted by Mr Golu kashyap (not verified) on Tue, 16/04/2024 - 12:55am.

Mera 2 register device bt raha hai

2 device register

Submitted by Raja sab (not verified) on Wed, 21/08/2024 - 10:35pm.

I can not login in my account

Deposite utr number already use

Submitted by Jitendra kumae (not verified) on Sun, 07/04/2024 - 6:29pm.

My deposite money utr alreday use but mene utr use nahi kiya he and mera deposite money bhi nahi mila muje

My number said 2 times login

Submitted by A (not verified) on Sun, 24/03/2024 - 11:16pm.

My number said 2 times login

My account is blocked par koyu

Submitted by Nitesh Kumar (not verified) on Mon, 22/04/2024 - 8:34pm.

My account is blocked.

Recover my account

Submitted by Balakrishnan (not verified) on Mon, 01/04/2024 - 11:03pm.

My account was not login in my mobile

Winzo account is blocked

Submitted by Rajala Neeraj (not verified) on Wed, 13/03/2024 - 10:08pm.

My winzo account is banned but I didn't do any suspicious activity . Please unblock my winzo account

To unblock my winzo account

Submitted by Suraj bebale (not verified) on Fri, 29/03/2024 - 2:14pm.

My winzo account is banned but i didn't do any suspicious activity. Please unblock my winzo account

Winzo is blocked

Submitted by Raj (not verified) on Tue, 14/05/2024 - 1:05am.

My mania game archary is blocked not play in mobile show the mobile temprary blocked issue please solve my problem

मेरा विज़ो ऐप ऐसा क्यो बता रहा

Submitted by Dharmveer Dhakad (not verified) on Sat, 09/03/2024 - 11:08am.

मेरा विज़ो ऐप ऐसा क्यो बता रहा है की, आपकी बाजी अकॉउंट अस्थाई रूप से ब्लॉक्ड है
Please halp me sir plz

I registered 2 account

Submitted by ANSIL (not verified) on Thu, 11/04/2024 - 6:50pm.

I alredy registered 2 account on winzo and the accounts balance is zero i registered a new account but not logined
only 2 account on one device showing

Sir plese
I have not any other choice plese resolve the issue

Hii Si I alredy registered 2

Submitted by Anonymous (not verified) on Mon, 05/08/2024 - 12:15am.

Hii
Si
I alredy registered 2 account on winzo and the accounts balance is zero i registered a new account but not logined
only 2 account on one device showing

Sir plese
I have not any other choice plese resolve the issue
Please help me

Thanks