Canteen Stores Department Contact No. 0120-693 3434

Updated on Monday, 2 December 2024 - 11:58am
Organization: 
All India Number(s): 
  • 0120-693 3434 (For Contact Support)
  • 0120-2203 7142 (Alternate Contact No.)
  • 0120-2203 7120 (For Support)
  • 0120-2203 7140 (For General Query)
Website: 
Official website

IVRS Menu: 0120-693 3434

  • Press 1 : If you have any query related to user registeration.
  • Press 2 : For payment and refund related query.
  • Press 3 : For enquiry related to status of demand.
  • Press 9 : To speak with our executive.

Emails

  • jgm1 [at] csdindia [dot] gov [dot] in (For Support)
  • dgmedp [at] csdindia [dot] gov [dot] in (For General Query)

Important Links

Important Emails

Sr No. Query Emails
1 Introduction Of Items In CSD agmsecy [at] csdindia [dot] gov [dot] in,
jgm1 [at] csdindia [dot] gov [dot] in,
dgmms [at] csdindia [dot] gov [dot] in
2 Quality and Quantity Of Products In CSD dgmms [at] csdindia [dot] gov [dot] in,
jgm1 [at] csdindia [dot] gov [dot] in
3 Service In URC/ Complaints Pertaining To URC ddgcs [at] csdindia [dot] gov [dot] in
4 Policy Pertaining To URCs ddgcs [at] csdindia [dot] gov [dot] in
5 Issues Related To Smart Cards ddgcs [at] csdindia [dot] gov [dot] in
6 Purchase Of AFD I Items (Four Wheelers, Two Wheelers, White Goods) agmafd [at] csdindia [dot] gov [dot] in,
jgm1 [at] csdindia [dot] gov [dot] in,
ddgcs [at] csdindia [dot] gov [dot] in
7 Complaints Against CSD Employees jgm2 [at] csdindia [dot] gov [dot] in
8 Pay/ Pension/ Grievances Of CSD Employees (Less URC) dgmpa [at] csdindia [dot] gov [dot] in,
jgm2 [at] csdindia [dot] gov [dot] in,
dgmfa [at] csdindia [dot] gov [dot] in
9 Grievances From Suppliers jgm1 [at] csdindia [dot] gov [dot] in,
dgmfa [at] csdindia [dot] gov [dot] in

Officers Contact Details

Sr No. Designation Contact No. Email Fax No.
1 Chairman, Board Of Administration and General Manager 0120-22014279 gm [at] csdindia [dot] gov [dot] in 0120-22068955
2 Vice Chairman, Board Of Administration and Jt. Gen. Manager-I 0120-22016267,
0120-66382904		 jgm1 [at] csdindia [dot] gov [dot] in 0120-66382903
3 Jt. Gen. Manager - II 0120-22083468,
0120-66382915		 jgm2 [at] csdindia [dot] gov [dot] in 0120-66382933
4 D. G. M. (Liquor) 0120-22016757 dgmliquor [at] csdindia [dot] gov [dot] in 0120-22069562
5 D. G. M. (I and F)   dgmif [at] csdindia [dot] gov [dot] in  
6 D. G. M. (F and A) 0120-22083325,
0120-66382932		 dgmfa [at] csdindia [dot] gov [dot] in 0120-22083324
7 D. G. M. (P and A) 0120-22014543 dgmpa [at] csdindia [dot] gov [dot] in 0120-22072801
8 D. G. M. (EDP) 0120-22015649 dgmedp [at] csdindia [dot] gov [dot] in 0120-22015650
9 D. G. M. (GS-I)   dgmgs [at] csdindia [dot] gov [dot] in  
10 D. G. M. (GS-II and III)   dgmgsgp2and3 [at] csdindia [dot] gov [dot] in  
11 D. G. M. (MS) 0120-22017674 dgmms [at] csdindia [dot] gov [dot] in 0120-22014713

 For Payment/Memos/Re-certification/BG Related Queries

Sr No. Contact Section I/C Contact No. Email
1 AAO Bills (A-J) 022-66382900 extn 274 aaobills2 [at] csdindia [dot] gov [dot] in
2 AAO Bills (K-M And Liq) 022-66382900 extn 276 aaobills1 [at] csdindia [dot] gov [dot] in
3 AAO Bills (N-Z) 022-66382900 extn 270 aaobills3 [at] csdindia [dot] gov [dot] in
4 AAO (Co-ord) 022-66382900 extn 275 aaocoord [at] csdindia [dot] gov [dot] in

For Delayed Payments And Other Issues

Sr No. Officer Contact No. Email
1 DGM (F andA) 022-22083325,
022-66382932		 dgmfa [at] csdindia [dot] gov [dot] in
2 AGM (Accts 1) 022-66382955 agmaccts1 [at] csdindia [dot] gov [dot] in
3 AGM (Accts 2) 022-66382929 agmaccts2 [at] csdindia [dot] gov [dot] in
4 AGM (Accts 3) 022-66382931 agmaccts3 [at] csdindia [dot] gov [dot] in

Public Information Officers Contacts

Sr No. Designation Contact No. Email Address
1 Central Public Information Officer (CPIO) 022-66382981,
Fax No.: 022-66382981		 agml [at] csdindia [dot] gov [dot] in Government of India Ministry of Defence Canteen
Stores Department "ADELPHI", 119, M.K.
Road, Mumbai - 400 020.
2 First Appellate Authority 022-22014543,
Fax: 022-22072801		 dgmpa [at] csdindia [dot] gov [dot] in Government of India Ministry of Defence Canteen Stores Department "ADELPHI", 119, M.K. Road, Mumbai - 400 020.
3 Second Appellate Authority 011-26161137,
Fax: 011-26186536		  

August Kranti Bhawan, Bhikaji Cama Place,
New Delhi -110 066,

R.No.412, IV Floor, Block-IV Old JNU Campus
New Delhi - 110 067

Head Office

Government of India Ministry of Defence Canteen
Stores Department "ADELPHI", 119 Maharshi Karve
Road, Mumbai - 400 020.

Parent Article: 
Ministry of Defence (MoD) Contact No.

Comments

gmail change

Submitted by Sanjay Bhelawe (not verified) on Wed, 16/10/2024 - 3:54pm.

Sir my name is Sanjay bhelawe my gmail id update and new gmail id sanjaybhelawe8@gmail com

LS Order Not Issued

Submitted by skv (not verified) on Mon, 26/02/2024 - 12:42pm.

I would like to inform you that I am writing this mail for the LS order. I have placed a demand for an item through the CSD portal for a four-wheeler CSD whose demand no is #27-3068654. The request was placed on 20/02/2024 and the payment is all done. The status is Supply Order Processing. I have tried contacting the authorized URC many times but no response. Also, I have written feedback in the AFD Portal

Also, there is no response.

Please resolve this so that we can get our product as soon as possible.

NEW CSD CANTEEN OPENING IN MY CITY

Submitted by Anonymous (not verified) on Fri, 22/12/2023 - 11:44am.

Sir with due respect
M apne city m CSD open karna chahata hu kya aisa possible h sir
Mere city se 65 km dur ek CSD h jaha aane Jane m bhut time lagta h .mere yaha bhut se old pensioner h or on duty army person bhe h .M nk Ashwani Kumar jat ek new CSD open karna chahata hu sir kya process h sir eska please tell me sir

Purchase two wheey

Submitted by Paramjeet kaur (not verified) on Fri, 03/11/2023 - 7:36am.

Sir mai family penshioner hu mujhe two-wheeler purchase karna.mere canteen card per mere husband ka name likha (Late Narendra singh ) two wheeler mere name se kaise apply hoga

LS Order not Issued

Submitted by VIJITH P (not verified) on Thu, 13/07/2023 - 11:22am.

would like to inform you that I am writing this mail for LS order. I was placed a demand for an item through csd portal for a Two wheeler, whose demand no is #11-2369804. The request was placed on 06/07/2023 and the payment is all done. The status is Supply Order Released. I have tried contacting the authorised URC many times but no response. Also I have written a feedback in AFD Portal
which also there is no response.

Please resolve this so that we can get our product as soon as possible.

Request has been Denied

Submitted by BHASKARA RAJU S (not verified) on Mon, 12/06/2023 - 9:23pm.

Sir CSD afd mein register huwa lekin request has been denied karke admin message bheja kaaran aap ka joint date galat hai bhol Raha hai. Leakin main check Kiya hai Join date sahi hai. Mera ea request sweekar kar ke mujhe approval kardo sir Jaihind Jai Bharat

Status of demand placed on hold

Submitted by Anonymous (not verified) on Tue, 14/03/2023 - 2:47pm.

Hello sir

I would like to inform you that I am writing this mail on behalf of my father. we had placed demand for an item through csd portal for a four wheeler, whose demand no is #18-2054098. The request was placed on 7/03/2023 and the payment is all done. The status is still on hold. I have tried contacting the authorised depot mamy times but no response. Also I have written to which also there is no response.

Please resolve this so that we can get our product as soon as possible.

Retired defence civilians unable to generate demand

Submitted by Yadvendra Somra (not verified) on Sun, 26/02/2023 - 8:04pm.

Retired defence civilian is unable to generate demand of four wheeler because service certificate, personal number and permanent ID number are not available with retired employees.

Personal number of retired defence civilian

Submitted by Bhim sain (not verified) on Wed, 27/12/2023 - 7:06pm.

Hello sir/madam

I am also a retired defence civilian, and i too have same query regarding my personal number with suffix, which I am as a retired defence civilian dont have.
Kindly tell what is way out.

Sir, my demond(20-1937120)

Submitted by A karuppasamy (not verified) on Thu, 12/01/2023 - 7:09pm.

Sir, my demond(20-1937120) has been rejected by afd depot chennai. Reason for reject tell by depot is third party transfer. That was wrong. I paid the amount from my own DSP account through GPay.please check it sir and accept my demond

Joining date wrongly

Submitted by ARUN KUMAR (not verified) on Sat, 24/12/2022 - 1:57pm.

ir my user name arun kumar

Mera registration denied ho gya joining date issue
Ab kaise approval hoga .. joining date kasie thik hogi.

Joining date issue in records

Submitted by Solanki Rameshchandra Bhalabhai (not verified) on Fri, 08/11/2024 - 11:11am.

Mera registration denied ho gya joining date issue
Ab kaise approval hoga .. joining date kasie thik hogi.

Update registration

Submitted by Tilak (not verified) on Thu, 22/12/2022 - 4:55pm.

Sir username TILAK99
Password Tilak@789
Am 20 year running in service presen
My joining date is worng feed in my card details please change my joining date as per office document 15/03/2004.
When I login to AFD then show a popo your service not complete five years.
Am booking a Nissan car. Pleas hel me. Thankyou.

Reset of user name and password

Submitted by Gajendra Singh (not verified) on Sun, 11/12/2022 - 4:10pm.

Sir, I forgot my username and password.i would request to you reset my CSD AFD profile.

Thank you sir

Regards

Registration hogaya hai lekin

Submitted by Anonymous (not verified) on Tue, 06/09/2022 - 11:04am.

Registration hogaya hai lekin admin approve kb tak karega??

Registration Update

Submitted by Anonymous (not verified) on Fri, 17/02/2023 - 3:45pm.

it has been 10 days for updation request,it is still pending when will admin approve the request, i need to access my login .how much it you needed for this

Sir my user name

Submitted by JAY PRAKASH. (not verified) on Fri, 26/08/2022 - 8:20pm.

Sir my user name Jayreeta

Mera registration denied ho gya joining date issue
Ab m login kr rha hu to login nhi ho rha
Reset password kr rha hu to Reset password successful nhi ho rha kese karen

Afd registration

Submitted by JAY PRAKASH. (not verified) on Fri, 26/08/2022 - 8:10pm.

Help line number Wark but not received call
Watsapp number working but no Ans
Afd registration denied help k liye costomer care number call nhi utayega to kese help hogi
Agar help line number h to call received hona chahiye

Purchase order not released

Submitted by Narbir (not verified) on Wed, 25/05/2022 - 10:46am.

Sir ,My supply order release but not issue purchase order in urc