Crompton Greaves Geyser Customer Care

This is a warning to all the existing & potential customers. NEVER EVER TAKE ANY PRODUCT FROM THIS COMPANY!!

I'm an old-timer customer of Crompton Greaves.
The geyser ordered in Oct'23 started giving issues in Feb '24, & after service technician visits, no response despite many calls in the last 2 months!. Even the Regional manager & division head from Bangalore is not responding (Some Mr Lokesh & Anil). This is the worst kind of service, one can experience in the country.

Dear Sir,

DIFFECTIVE PRODUCT.
STORAGE WATER HEATER.

I Purchased a Crompton Amica 10-L 5 Star Rated Storage Water Heater with Free Installation (White), from Amazon,

A few days later I saw that, the green light was not glowing and the red light is blinking. Moreover, water dripping from regulator. I think I have been given a defective water heater.

In this score, it would not be out of place to mention that, I also purchased another water heater on 01/12/2022, through Amazon and the water heater is running regular.

The invoices attaching herewith for your ready reference. please do the needful at your earliest.

Yours faithfully,
Ranjan Mondal

worst service
Worst service, i have recieved from any product.
Somany times i have called local engineers and local customer service executives they give assurance only.
Because of this my father is suffering, I bought this for my father for winter but still he is taking bath by cold water or by hot water from gas stove.

Crompton Greaves Geyser Customer Care https://m.indiacustomercare.com/crompton-greaves-geyser-customer-care-numbers

Worst service provider s s electrical chandigarh, I bought gyser on 29 nov 2021 gyser stop heating after two days, I contact with service provider, till date no body come to rapair no body pick phone, my parents, who are above 88 year old, suffer due to no Availablity of hot water. Kindly change with new one, I don't want to repair it.

Hi Sir/Madam,

On 28th Feb 2021, I bought a Crompton geyser from a local dealer near my locality. We tried installing by ourselves and post-installation, when we switch on our geyser, a green indicator which represents Heating was not turned on. During the switch, there was enough water stored in our storage tank and the water supply was perfect for the geyser. after 15 mts when we tried opening the geyser tap, it was normal water coming from the tap.

Cropton Water Heater - Crompton Solarium DLX SWH810 TEN-Litre Storage Water Heater (Ivory), was bought through Amazon on 1st February 2016.
I had a Racold heater model 6 litre capacity. This was working well from 1995 till 2016 when the coil needed a replacement. So I decided to buy the Cropton model above. But I am sorry to say that this heater has already started giving problems.
The water leaks from the inside (dripping). I could attach a video clip, but I don't see how I can attach it. It needs urgent attention.
As your Customer Service numbers are not operating (recorded messages), I am forced to send you an email. I would be thankful if you could send your service mechanic to rectify the problem. Do give me a call on my mobile number.
Thanks & Regards
Kalyankrishnan Palghat

Geyser is not working and water leakage is too much from the geyser
please arrange to attend to the complaint.

yours sincerely
Rohit kakria..

I bought your product on amazone 15days ago. It has stopped working. No person is picking the call in customer care number provided at your website. Even the north branch personal Durgesh is not approachable. It is very disgraceful. Please guide me how avail the servise.

geyser not working last one week. I have complaint 13th Jan 20 but still not problem not solve. Daily i am calling to call center but not respond correctly.
Never purchase CG products. service is very bad. nobody lift the call distributors and technicians and also so Hyderabad manager.

मैंने 3 महीने पहले पानी की मोटर ली थी।
जो 1 hp की होने के बावजूद 700 ltr की टंकी भरने में 2 से 2.5 घंटे लेती है।
कोई सुनने वाला नही है

I bought 3 ltr Ele. Crompton geyser on 6th Dec 2019, Installation is done on 11th Dec 2019, After 5 Days now it's not working, there is not current coming in Geyser & not hot water is coming, it's totally useless. Here I demand for total cash back of my money as earliest Possible. I am totally dissatisfied with this Product,it's totally worthless for me.
Address: C-21, Shree Sai Krupa Society, Khodiyar Nagar, New VIP Road, Vadodara-390019

Valve complaint

I bought 2no's of Crompton Amica 25 Litres Geyser on 10th November2019, Placed request for installation , Technician installed it but but the water flow is very slow and not comming propery in tap.you are requested please send the technician to check it properly

My Address
Kuldeep Chand
H.No.20. Simla Homes
Jujjar Nagar Mohali Punjab
(opp. Hotel 39)
M:97*****521

I bought Crompton Amica 15 Litres Geyser on 1st October , Placed request for installation , Technician can e& Drilled the wall & punctured the whole pipe line & messed up the whole thing & behaved very very arrogantly with us . I registered a complaint also on their mil , since then there has been no response & no solution provided to me . I am struggling to get the new geyser installed . Don't take any appliance from Crompton , their service is pathetic . No one is ready to provide solution . Extremely poor after sales service . Highly dissappointed with the article.

Very bad service.....not rectified my complaint last 3months onwards.