Firstcry Customer Care No.

Updated on Monday, 16 December 2024 - 2:36pm
Organization: 
Website: 
Official Website

Emails

  • customercare [at] firstcry [dot] com (For Contact Support, Mon-Sun, 9am-6pm)
  • firstcryindia [at] gmail [dot] com (For Query)

Install App

Important Links

Return/ Refund Procedure

  • If you have any query related to the product, then you can mail at customercare [at] firstcry [dot] com
  • For return, you can make a return request within 7 days after the day of delivery.
  • Refunds will be initiated after the product is received at the warehouse and the quality is checked.
  • For more information, please read.

Offices Address

Sr No. Office Address
1 Head Office Rajashree Business Park, Plot No 114, Survey No 338,
Tadiwala Road, Nr. Sohrab Hall, Pune-411001.
Contact No.: 8609526702
2 Customer Care Digital Age Retail Private Limited Rajashree Business Park,
3rd Floor, Survey No. 338 Next to Sohrabh Hall, Tadiwala
Road Pune - 411001, Maharashtra

Social Sites

Comments

Delayed in delivery

Submitted by Abhilasha pansari (not verified) on Wed, 18/09/2024 - 7:26pm.

This is so disappointing and mental hareshment my one of the order was supposed to be delivered on 11th September but yet not delivered and today's date is 18th September and latest order was also supposed to be delivered on 18 September but everyday I m getting message that order is out for delivery and by evening message will come it is delayed .. everyday I m raising concern in firstcry app and express delivery company... They will show soo much fake concern regarding customer... No action is taken... This app is day by day becoming worse... You people deserve lots of slang words when u people don't value others time and money...

Refund

Submitted by Kashif (not verified) on Thu, 28/03/2024 - 1:37pm.

"Dear First cry,

I am writing to express my deep concern regarding the delay in receiving the refund. I initiated the refund process on March 20th 2024, and it's now March 28th, yet the amount has not been returned to me. This delay is unacceptable, and I kindly request immediate action to rectify this situation. Failure to do so may compel me to explore further steps to ensure my rights are upheld.

Cash refund

Submitted by Ankita (not verified) on Sun, 12/03/2023 - 6:29pm.

I m not getting refund yet.

Didn't get refund amount yet

Submitted by Deepika (not verified) on Fri, 08/09/2023 - 4:14pm.

I didn't get refund amount yet... and not getting any updates about it

Urgent delivery

Submitted by JAYVIRSINH KISHORSINH JADEJA (not verified) on Sun, 29/01/2023 - 10:40am.

Urgent delivery

Fast delivery

Submitted by Reshmagajarao (not verified) on Sun, 16/07/2023 - 2:51pm.

I was ordered frock... But size is to short so exchange... That product... Please will i get this product eraly

Incorrect delivery status - product not received

Submitted by Neha (not verified) on Mon, 06/06/2022 - 11:37am.

Delivery status incorrectly updated as delivered.

I want my order today only

Submitted by Ronak (not verified) on Mon, 07/02/2022 - 11:55am.

I want my order today only last date already gone

Sheikh Dawood

Submitted by Anonymous (not verified) on Wed, 12/05/2021 - 12:18am.

Terrible shopping site, i'll never order from this website again.

Reverse pickup

Submitted by Srika (not verified) on Fri, 04/12/2020 - 3:02pm.

Very poor service.If you have any query
For that no contact number is working.very bad experience this time

Complain

Submitted by Shalinisingh (not verified) on Sun, 28/06/2020 - 3:40pm.

I was ordered a kurta pajama set .deliverd defected product pls exchange my order Okie pls respond

I place an order for 6 items

Submitted by Suneela (not verified) on Fri, 02/04/2021 - 7:56pm.

I place an order for 6 items with the same address in that I received 3. For the Remaining 3 items the person is telling that address not correct.may I know how to proceed with it

Payment regarding

Submitted by Karan kumar (not verified) on Mon, 01/06/2020 - 3:36pm.

Payment not receive