Hitachi India Customer Care No. 079-7141 4848

Organization: 
All India Number(s): 
  • 079-7141 4848 (For Customer Support)
  • 756788 4848 (For General Query)
  • 79475 63291 (For E-shop Support)

Emails

  • customercare [at] hitachi [dot] co [dot] in (For Query regarding LED TVs)
  • customercare [at] jci-hitachi [dot] com(For Service Enquiry/ Problems for ACs/Refrigerators)

Install App

Important Link

India Branches Contacts

Sr No. Office Contact No. Address
1 Ahmedhabad 079-26402024 9Th Floor Abhijeet -1, Mithakhalli Six Road, Ahmedhabad-380006 Gujarat
2 Head Office and Works Kadi, Mehsana 02764-277571,
02764-277572,
02764-277573
Hitachi Complex, Karan Nagar Kadi, Dist. Mehsana - 384 440 Gujarat, India
3 Regional Office - M/s. Johnson Controls - Hitachi Airconditioning India Ltd, Parexl Workspace,
C-171/2. Sector 15B, Noida
4 Noida/ Ghaziabad - M/s.Johnson Controls - Hitachi Airconditioning India Ltd , Parexl Workspace,
C-171/2. Sector 15B, Noida
5 Regional Office Gurgaon - 5TH Floor, Room No 525 And 528, Jmd Regent Square, Block K, Dlfcity
Phase-II, M.G. Road, Gurgaon, Haryana, 122001
6 Lucknow 0522-4079626,
7408432008
8A-Faizabad Road,Opp Dua Ka Ghar, Lucknow -226007, For Commercial AC
And B2B enquiries
7 Ludhiana - SCF-4, 1stAnd 2nd Floor, D-Block Market, Model Town Exten, Dugri Road,
Ludhiana,Punjab-141002
8 Jaipur - S-14-15,Subhash Nagar Shopping Centre, Opp Khandaka House, Shastri Nagar,
Jaipur-302016
9 Mumbai - 3RD And 4TH Floor,N Block,Tex Center Premises,Co-Operative Society Limited,
Chandivalli Farm Road,Andheri-East,Mumbai-400724
10 Pune - 604, 6TH Floor, Nyathi Emporius, Mahalunge, Baner, Pune - Maharastra-411045
11 Indore - AWFIS Space Solutions Pvt Ltd, 2nd Floor, Winway World Offices, Pu4, Plot No-B7,
Sch No- 54 , Vijay Nagar, Indore - 452010
12 Bangalore - AWFIS Space Solutions Pvt Ltd , 6 Richmond Road Shanthala Nagar, Richmond
Town, Residency Road Karnataka-560025
13 Hyderabad 8600982220,
7567884848
H.NO.1-8-303/33/1, 2nd Floor, Roxana Sonaisardar Patel Road, Near Rasool
Poora Metro Station, Secunderabad-500003
14 Kolkata -

Y-17, 4TH Floor, Block- Ep, Sector V, Salt Lake, Kolkata-700091

15 Bhubaneshwar - Plot No:N4/F, IRC Village , Nayapalli, Bhuvaneshwar-751015
16 Patna - Unit No:401, 4TH Floor , Balajee Laxmi Enclave, Boring Canal Road, Patna-800001
17 Engineering Excellence Centre Delhi - 24/6, A Block Mohan Cooperative Industrial Area,Near Saritha Vihar Metro
Stationland Mark -Wipro And Rathi Tower, Pillar No:282,Pin Code:110044.
18 Engineering Excellence Centre Chennai 044-22251279 NO:6, Sp Developed Plots Guindy Industrial Estate, Chennai-600032

Offices Contacts

Sr No. Location Contact No. Address
1 Delhi 011-40605252,
Fax: 011-40605253
Tower B, World Mark 1, Aerocity, New Delhi-110037
2 Mumbai Branch Office 022-67357504 13th Floor, 247 Park, Hindustan C Bus Stop Lal Bahadur Shastri Road,
Gandhi Nagar Vikhroli (West), Mumbai - 400079, India
3 Bengaluru Branch Office(Research Office) 080-42698888,
Fax: 080-42698899
Unit No. S 704, 7th floor, World Trade Center, Brigade Gateway Campus,
No.26/1, Dr.Rajkumar Road, Malleswaram-Rajajinagar, Bengaluru 560 055, India
4 Chennai Branch Office 044-66038383 DLF IT Park, 10th Flr, Block-5 1/124 Shivaji Garden, Nandampakkam Post, Mt. Poonamalle Road, Manapakkam, Chennai- 600 089

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Comments

Worst quality

Worst quality

ac not working for 5 day

i have been pey for ac 41000 but ac not working way ?
I have already called a lots of time to customer care but i still didnt get any update when my service will be done.Hitachi is giving worst service to his customer please look forward as early as possible otherwise i have to go through consumer forum to take legal action upon hitachi

vaghela dineshbhai

Dear vaghela

Dear vaghela dineshbhai,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi

Very poor after sale service

Not only the product quality after sale service is very poor

Dear S P Singh,Sorry for the

Dear S P Singh,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi

Very very pathetic response

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.

Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.

Pathetic Service on AC

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.

Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.

A/C NOT BEING REPAIRED despite in AMC

My AC Not working since August .Extended warranty done on 14 August but till now not received hardcopy.
A/C NOT BEING REPAIRED despite in AMC

Refrigerator

I had got this fancy refrigerator 2-3 years back , it’s stopped working did complain, one guy called Rajesh Tomar cane . He took 24000 from me stating he has to change various parts . Next day he came to my shock was fixing same old parts when I caught him he said he is changing , however he said will come back again but never came . My fridge is still not working . Need revert from Hitachi asap . Am dropping an email too .

For service

My AC was not working last two days.I requested for AC services.I have never seen such a so so poor company services.I will never recommend to buy Hitachi

No working of Refrigerator and hitachi service is worst in india

i am very disappointed to tells that hitachi 3 door Refrigerator is worst product and hitachi sevice is very bad ...i have call so many times to costmer care but none of the person solve my Refrigerator problem and none of the any person serious about my Refrigerator problem.... So many time i have complain but no respond

service not done in month

I have already called a lots of time to customer care but i still didnt get any update when my service will be done. In this hottest summer I have to face a lot of problems due to breakdown of ac.
Hitachi is giving worst service to his customerplease look forward as early as possible otherwise i have to go through consumer forum to take legal action upon hitachi

Hitachi Atm

Ham atm lana ha

Bad experience with AC services

My AC was not working.I requested for AC services.I have never seen such a poor company services.I will never recommend to buy Hitachi AC.Services are very poor.If Hitachi don't understand the client issues, soon this company will be out of market.lot of problems with hitachi split inverter ac. the ac is breaking down lot of times till today from the day we Purchased this.We have purchased problems instead of ac for our home.Never buy this hitachi ac otherwise you will waste your money..

Refrigerator complain

I have a Hitachi double door 560 litre fridge and have complained to Hitachi customer care many times as the instruction light panel is not functioning properly due to which there is lot water of droplets inside the fridge. But no response. The local repair service men do not have any knowledge about how to go about the problem and have visited three times but not able to repair. Pls help

Ac not working

Ac is not working fine and i have been trying to call you since two months and nobody is answering calls. My Ac went out of warranty and i have not used even a single free service. I need my Ac to be serviced and checked by your guy.

Mera AC work nhi kar rha h

Mera AC 5 june ko repair hua kuch hrs k baad fir se vahi plm aa rhi h
5 june ko gas refill kr di thi
Fir kuch hrs baad fir cooling khatm ho gyi

No Service support inspite of AC being in warranty

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request

split ac breakdown

i am also facing lot of problems with hitachi split inverter ac. the ac is braking down lot of times till today from the day we purchasd this.We have purchased problems instead of ac for our home.
Never buy this hitachi ac
till today Problem, Problem, Problem?????????????????????????????????????????????
PL replace my ac with your another problematic ac.................Better refund my moneys spent to purchase this problem

My AC is not working

Kya sir my ac is not working.ac is not catch High voltage,low voltage, medium voltage.. Hitachi ac is not best company..this is very bad company...I m support any other customers for buy..
Plzzz repair for ac..

A/C NOT BEING REPAIRED despite in AMC

All my 3 HITACHI A/Cs are in AMC. But after repeated request/mails/escalation to senior-most management for the past 3 weeks, the problems remain unsolved. For one of the A/C that was under AMC, I was charged Rs. 1200/- saying that some parts to be replaced, but NO RECEIPT was given.

One of the A/Cs is COMPLETELY NOT WORKING. I wonder WHY I bought Hitachi A/Cs and why I paid for AMC

Ac

Hitachi ...worst experience ..service is worst worst worst ... costumer care service is very bad ..I call again again again and again but no response
And ac is not good ..

Hitachi compressor - need some technical information

madam / sir,

I am a 70 year old retired college professor. I taught at IIT Kharagpur and specialised in the refrigeration engineering. I have a small technical question on Hitachi make scroll compressor - the oil balance system. It is not related to any purchase or servicing. It is pure science. By helping me you will not earn money, but your kindness will certainly return back to you, multiplied tenfold.

Please connect me to a person who knows much about the scroll compressors, say a typical 5 kW compressor for R410a. I would like to learn from him how the oil balance system works, why we put less oil for a model with oil balance piping and things like that. Please help

Regards

sunil Kr sarangi

Atm

Mau

Hitachi not good service for cash withdrawal

If you want to any support or help call on Hitachi ownership they're not positive response

Very Bad experience with Hitachi AC services

Hi,
My AC was not working and displaying E1 error. I requested for AC services. Hitachi engineer investigate and refill the gas in AC. After this hardly it worked for 30 minutes and again I called at customer care. Next time engineer visited he told me to change the display and cost is 3000.
Again I have call from Hitachi they told have to pay more 3000 more, then I asked to refund my gass filling charge because you have fixed the fault that was not actually a faulty. After continue discussion after one week they agree to adjust 2250 Rs of gass filling charges , but have to change the 2 display items 3000 each and total 6000, and this statement is without investigating the issue again.
I have never seen such a poor company services.. guys are killing there brand name .
I will never recommend to buy Hitachi AC .. as services are very poor.. engineers are not knowledgeable.
All team is trying to defend each other instead of fixing client issue.
If Hitachi don't understand the client issues, soon this company will be out of market.

Horrible experience with Hitachi AC

Astonishing to learn that such a giant does not have an active landline number which is working and be attended to.. This was my most horrendous experience with a home appliance company which seems to me one of the best in the industry. I have been trying to Gert in touch with there customer service of there Hitachi unfortunately without any success. This kind of careless behaviour toward the customer will surely through you out of the country very soon.

Good Luck

Fridge rubber

Hi my fridge rubber is not working properly due to which fridge is not getting colder. Please provide me door rubber.