Paytm Customer Care No.
Organization:
Paytm Toll free Number(s):
- 1800 120 130 (For Paytm Payment Bank)
All India Number(s):
- 0120-4456 456 (For Bank/Wallet/Payments,10am - 8pm)
- 0120-4880 880 (For Paytm Travel Tickets/Forex)
Website:
Official Website Emails
- care [at] paytm [dot] com (For Customer Support)
- cybercell [at] paytm [dot] com (For Security Related Query)
Install App
Important link
Helpline Numbers
Helpline Number: 0120-38883888
Sr No. | Services | Contact No. |
---|---|---|
1 | Bank, Wallet and Payments | 0120-4456456 |
2 | Movies, Events and Gold | 0120-4728728 |
4 | For Business Query | 0120-4440440 |
Paytm Procedure and KYC
Forgot Password
- First call on 0120-4888488 from the phone number you are registered with on Paytm.
- After language selection, press 1 to reset your password.
- Reset Password .
Offices Address
Sr No. | Office | Contact No. |
---|---|---|
Regional | ||
1 | Mumbai | One 97 Communications Ltd, First Floor, Enterprise Centre, Domestic Airport, Vile Parle East, Mumbai - 400 099 |
2 | Bangalore | One 97 Communications Ltd, The HUB, 3rd Floor, Sy No 8 and 8/2, Ambalipura Village, Varthur Hobli, Sarjapur Main Road Bangalore - 560103, Karnataka |
3 | Chennai | One 97 Communications Ltd, II Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai - 600 017 |
Global | ||
4 | Bangladesh | One 97 Communications Bangladesh Private Limited, Apt-B/5, Level-5 (East -North Side), Bashati Dream, House # 3, Road # 20, Gulshan -1, Dhaka 1212 |
5 | Dubai | One 97 Communications FZ-LLC 106, Building No 6, Dubai Outsource City, Dubai, UAE |
6 | Nigeria | One 97 Communications Nigeria Ltd, Adol House 15, CIPM Avenue, Alausa Ikeja, PO Box 4929, Lagos Nigeria |
7 | kolkata | One 97 Communications Ltd, 6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata-700091 |
Grievance Redressal For Customer
Level 1:
- If you have any Query/Complaint, then you can contact 0120-5083345 or email at grievance-redressal_lending [at] paytm [dot] com .
- You can also lodge your complaint online through NPCI Portal .
Level 2:
- You can lodge your grievance for UPI Transaction, online through RBI Complaint Management System (CMS) Portal .
- For any Query related to Fund Transfer, you can contact via National Electronic Funds Transfer (NEFT)/Real Time Gross Settlement (RTGS) Portal .
Grievance Redressal For Insurance Policies
- If you have any Query/Complaint regarding insurance claim related information, you can contact at the details given below:
Sr No. Insurer Contact No. Email 1 Reliance General 18003009 rgicl [dot] services [at] relianceada [dot] com 2 ICICI Lombard 18002666 customersupport [at] icicilombard [dot] com 3 Tata AIG General 18002667780 customersupport [at] tataaig [dot] com 4 HDFC Life 18602679999 service [at] hdfclife [dot] com 5 Aditya Birla Health 18002707000 care [dot] healthinsurance [at] adityabirlacapital [dot] com 6 Aegon Life Insurance 18002099090 group [dot] care [at] aegonlife [dot] com 7 Star Health and Allied Insurance 18004252255,
18001024477support [at] starhealth [dot] in 8 Future Generali Health 1800220233 fgcare [at] futuregenerali [dot] in - In case your Query is not resolved within 15 working days, then you can contact at 01204-789520.
- If your Query is still not resolved, you can approach to the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI at the details given below:
Toll Free No.: 155255, 18004254732
Email: Complaints [at] irda [dot] gov [dot] in - You can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA)Portal .
Corporate Headquarter
One 97 Communications Ltd, One Skymark,
Floor No. 6th to 22nd, Tower-D, Plot No. H-10B,
Sector-98, Noida-201304
Contact No.: 0120-4770770
Fax: 0120- 4770771
Comments
paytm post paid
Dear Sir,
I have a paytm postpaid account with mobile no.733xxx3261, with limit of Rs. 5000.00
The billed amount is 4789.18. Since the app does not show paytm postpaid icon, i am not able to pay the balance amount.
Is there any option other than the paytm app where i can pay the due amount and close the same by due date?
Complaints t about xpressbees courier service arun prabahar,auth
I ordered fasttag card for emergency purpose .iam ordered 31 July 2022,after 3 days I received your mai on tracker I'd and read xpressbees courier person name arun prabhar authani erode districtand mobile number,I call that guy evening near 7 pm that guy no response and after switch offed.next day I call that guy that guy replied this is not important job so I don't pick.why you give service this type of persons,.next I go to Bangalore I paid double charge for all toll.you give any compensation?
Amount refund
Sir I was tried to complete a bill payment on paytm but the transaction has been failed and unfortunately the bill amount also deducted from my account so please refund my money as soon as possible please sir , sir if you need any other information regarding that transaction then I can provide to you please respond sir
Refund my money
Plz sir refund my money
Money refund
Namaskar sir ji me gopal Singh sir mere account se pese nekal gye h me kisi ke account or send kr rha tha sarwer doun hone ke Karn pese uske account me nhi ho paye lekin mere account se nikal gye kirpiya sir muje mere pese wapse Karne ka kast kre Aapki atti kirpa higi,
Thank you so much sir ji
Amount Rashi 3000 rupey ,Aapka agyakari gopal
Default by paytm .
सर मेरा नाम अनीश पवार है मेरे पे टी एम मोबाईल नम्बर में अगर कोई भी यू पी आई के थ्रू पेमेंट भेज रहा है वो पेमेंट मेरे अकाउंट में नही आ रही किसी अन्य व्यक्ति जसपाल सिंह के अकाउंट में जा रही है जबकि अगर
कोई सिम्पल पे टी एम कर रहा है तो वो मेरे अकाउंट में आ रही है 12 अगस्त 2020 को 10000 की पेमेंट मेरे रिलेटिव ने पे टी एम यू पी आई के थ्रू मेरे नम्बर पर भेजी वो पेमेंट मेरे अकाउंट में नही आई ।जब मैंने चेक करा तो मेरा नम्बर किसी और के पे टी एम के नाम से शो कर रहा है जो कि किसी ओर का बार कोड ओर नाम शो कर रहा है लेकिन यू पी आई में मेरा कॉन्टेक्ट नम्बर शो हो रहा है तो अब क्या करूँ ताकि मेरी पेमेंट वापस मुझे मिले। और उस गलत यू पी आई के अकाउंट को बंद किया जाए ताकि दोबारा मुझे ऐसी कोई दिक्कत ना आए ।
सर मेरा नाम नौशाद है मेरे
सर मेरा नाम नौशाद है मेरे पेटीएम मोबाइल नंबर में कोई यूपी आई के द्वारा पेमेंट भेज रहा है पेमेंट मेरे अकाउंट में नहीं आ रही अन्य व्यक्ति निखिल अरोड़ा के अकाउंट में जा रही है जबकि अगर
कोई सिंपल पेमेंट कर रहा है तो मेरे अकाउंट में आ रही है जब मैं चेक कर तो मेरा नंबर निखिल अरोड़ा के पेटीएम के नाम से शो कर रहा है अब मैं क्या करूं जो मुझे दोबारा दिक्कत ना आए और उस गलत यूपी आई अकाउंट को बंद किया जाए
और मुझे दोबारा दिक्कत ना आए!
Regarding money not received in paytm wallet
My friend paid me the money 2690 and it haa been debited from his account but it’s not showing in my account, and it’s been 2 days. Please take action and do respond
Mobile number not linked with Bank
After installation of the PAYTM app, and authenticated with mobile, subsequently to map with Bank, it indicates that mobile not linked with Bank.
credit card
i need to credit card how to process now
Accidently added money to paytm gift voucher
Sir pls send my money to the paytm gift voucher to paytm wallet .i accidently send maoney in the gift vouche pls send my moneyinto the paytm wallet
Recharge amount deducted but recharge not done
Dear Paytm team i am very disappointed with paytm.it is the third chance when i am facing issue with payment.and no body from Paytm customer service is answering.as i am checking customer care number shown no body is giving answer, Paytm is one of the worst service provider.
Mobile number change
Plz changed my new mobile number
This number not bank account
This number not bank account link
KYC
Sir, mera KYC nhi ho rha h.ab kya karu jisse KYC ho jaye.
Kyc
Kyc nhi ho rha h sir mera mere aas paas koi kycpoint nhi h
Kyc completely
Kyc completely problem
Change account number
Sir mere business qr code se paisa mere jis account me ata hai mujhe use change krna hai kaise karu
Cash back
Maine 29may ko ek order book Kiya tha wo mujhe 1june ko received hua...usme offer tha ki 250 ruppeee ka bijli bill me off honge but koi offer nhi Mila or na hi Bill me paise off ka option aa Raha h...aaj agr nhi hua to m consumer Court me complain krunga
We can't use paytm on petrolpump
Dear sir iam regular customer of paytm but I am not using that on royal filling station whatsapp
धोखा दिया गया है
मैंने एक सामान ऑर्डर किया था जो मेरे पास नहीं आया क्या है जो कि वह कंपनी फ्रॉड है सर मेरा ऑर्डर कैंसिल कर दो और मेरा पैसा वापस लौटा दो धन्यवाद
My order is not come
Mana aak order kiya tha wo mara pas nahi aaya or paytm ma aasa aaya raha ha ki order delivery nahi huhi please cashback refund ma aaik poor person hu
Cheat for other company
Sir I have order but company is not given product.sir please cancel my order and give back my money please sir
Sir company is not given
Please cancel my order and give back my money please sir
Sir company is not given
Please cancel my order and give back my money please sir
New mobile no. Is old kyc
Please my problem is immediately solved
Change mobile number
Dear sir Mera purana number band ho gaya hai Mujhe a Paytm mein Naya number update karwana hai please my request
Cash back not received
I purchase from metro on dated 6 apr 19 and paid rs 3010 that payment is not showing in our acc and cash back 125 rs is also not credited pls reply
Kyc related
Sir why KYC could not be verified by my Paytm for long time?
Please give me the reason and solutions
K.y.c
Sir mere paytm k.y.c Ko pura karne ki kripa kare
Kyc
Sir
Paytm me KYC banwani hai
Paytm ki KYC kaise banegi
Rajasthan City Jodhpur
Please sir KYC my Paytm
Paytm kyc
My paytm kyc nahi ho rahi hai to kyc kaise karni hai problem AA rahi hai help me kyc my account
Kuch pending
Account not working
New account credit problem
Sir
I am new user mujhe account banane me problams ho rhi hai
Please help me
Thanku patyam owner
Account nahi ban PA Raha hai
Helf
Refund
Refund is still not returned
रिचार्ज प्रॉब्लम
सर मैंने 399 का रिचार्ज किया पर मेरे नंबर पर रिचार्ज नहीं हुआ कृपया कोई सॉल्यूशन बताएं धन्यवाद
Didn't get refund n the
Didn't get refund n the product was returned on 16 Nov n not got refund till today
Kyc faild
I m more time try to kyc. But all time error. And i m call customer care no response. Actually ur don't have any customer care proper number. Very bad service.
Kyc
Dear sir my kyc help
Paytm kya karwani ha
Paytm kya karwani ha
Order Delivery
Maine iron order kiya 21-nov-18 ko or product mujhe mila nhi lekin status show kar rha delivered ka. Customer care pe call kiya to waiting hi ja rha h bat hi nhi ho payi.
Fraud
I purchase trimmer. Company provided a promocode for electrical bill but this is not working.
I seem Paytm is doing very big frauds with customer
Paytm kyc
While I am filling the details it is showing error so can u pls snd ur representative to resolved the problem fill the KYC details
KYC DETAILS
we updated kyc detail
message from paytm
something is went wrong try again
Id
Sir hum ko Paytm kyc ka
Cb agent ke liye sir
Number please send
Kijiye ga
सर सर केवाईसी नहीं हो रही है
सर कृपया करके केवाईसी होने का सुझाव बताएं ओके
Kyc ka account bnane ke liye
Mera kyc account nhi bn rha h or mera cashback nhi hua av tk
Update KYC
Dear Sir/Mam
I have a paytm account of this number-XXXX660648 but it is not getting its KYC, I want to get the KYC of my account so that I can start my money transaction.
paytm problam
SIR G MERA PAYTM RECHARG KARNE KE BAD SAKSEJFUL NAHI HOTA VETING DIKHATA HAI PIROSSIS KARTA HAI BANK SE BALENS MAINAS HOJATA HAI PILESS SIR MERI HALP KARIN THANKQU
PASSWARD WORNAG
MY PAYTM PASWARD NOT OPEN
Replacement
Sir mene slipper magye laken mujko pachand nhi aaye mene replacement Kar Diya h laken koi slipper lene nhi aaya AP batao Kya Kare
Didn't get my refund
I didn't get my refund, I am just frsutated , I have called 10 times to customer care they just only raise a request no solutiin.
Refund not received
Im return iron 13 days ago but cash not received please
Bt hadphon
Bt headphone kharab h
Kyc problem
Sir mera kyc kise aur no. Pe aadhaar se link ho gya ha use mujhe delete karke apne no. Pe update karna h.
Plz get solution
And reply fast.
Rating ⭐⭐⭐⭐⭐
Kyc problem
Sir Meri maa ka aadher hi ma apne maa k aadher sa kyc complete karna chahta hu sir ma kyc complete ker sakta hu
Refund
I didn't get my refund what should I do can someone from Paytm help me to know more about refund,call is not received by any executive from last 3 days.I already send NEFT details but not received the refund
Refund
Sir Maine induction cooktop mangwaya tha wo fresh piece nahi hai Nd jb Maine return request send ki to koi bhe usko receive krne nahi aaya Jo person receive krne aane Wala tha uska mobile number try Kiya wo nahi laga aur bad main pickup attempt failure dekha Diya ... Please solve my issue
Refund
I didn't get my refund what should I do can someone from Paytm help me to know more about refund,call is not received by any executive from last 20 days.I already send NEFT details but not received the refund.
Peytem shopping items issu
Respected sir,
Sir Mene paytem shopping mall se Paragon ki sendle kharidi thi jo mere pass dilevry boy aaya tha Mene usse Liya or usko humne paise bhi diye or humne use Khola to Usme ek hi sendle nikli he,
Mene usko 4/5 pehle hi online replacement bhi kar diya par Abhi tak uska koi jawab nahi,
Please sir kuch jawab do
Kya Karu ga us ek sendle ka batao sir aap
Please tel me know sir
Two pieces order but one diliwared I paid two pieces price
My order two pieces me diliwared one piece one piece praise return please I have complete pytm in police and consumer forum
Gold problem
Sir mere account me cash back aaya tha vo mene bank me transfer kra to vo paise ku nhi aaye mere account me plss help me kya jan skta ku nhi aaye
Refund
Sir Maine toothpaste box mangwaya tha aapne kisi or company ka bheja Nd jb Maine refund request send ki to refund cancel kr diya or kaha ki aapki company ka ni hai jb bheja aapne hai to refund kyo ni
Error in KYC complete
Respected Sir/Madam
I downloaded this application yesterday.
But on process of KYC system show error.
How can I complete that.
Bipin Patel
Kyc
Meri KYC complete nahi ho rahi hai bahut din ho chuke hain Meri KYC complete karo mere account mein paise hai jo nahi aa rahi hai please help me aapka bahut bahut dhanyavad
Sir mare paytm account mai money add nahi ho raha hai..
Mare paytm acc mai money add nahi ho raha hai.
Bill payment not done
Sir mera electricity bill payment proccening me h jo abhi tak confirm nhi hua h
New account Paytm open
New new account Paytm
For amount
My transaction is failed but bank of Baroda say ki aap amount hua h
but recharge nahi hua to uska refund amount to vapas milna chahiye na ?
To q nahi aaya h ?
For amount
I didn't get my amount
Lycra Cash back not received
I have made 2 purchases from Lycra. I have scanned and entered the codes. I got the message that RS. 35 cash back will be credited in my account within 24 hours. 5 days have gone but cash back has not been received
Sir mera Paytm Bana Hua Hai
Sir mera Paytm Bana Hua Hai usme main Apna Aadhar Card KYC kar raha hoon nahi ho raha hai Paytm PAN card Bhi nahi le raha hai Phir Apna KYC Kaise update kare
Paytm password
I can’t recover my password, mera mobile no Bhi nahi le raha hai plz help me
Missing a password
Sand a password please
Atm return hone pr
Sir mane atm order kiya tha but vo return ho gya m recive nhi kr paya so plz muje kya krna chaiye
Suggest me sir
My mobile is number already registered in paytm app
My mobile number is already registered in paytm app ....& Me login Nahi Kar pavrah hi....aur na hi new create account Bana PA rah hu ....please help
Product refund
Sir mene 3 earphone buy kiya tha paytm mall se but woo properly work nhi kr rha h to mere refund ka request kr diya h but avi tk koi response nhi mila h paytm mall ki trf se or case back bhi nhi diya gya .........
About refund product
Sir I have given order some order but this product not refund
KYC UPDATE
Sir mera kyc kise aur no. Pe aadhaar se link ho gya ha use mujhe delete karke apne no. Pe update karna h.
Plz get solution
And reply fast.
Rating ⭐⭐⭐⭐⭐
Refunds relation
Sir ham ek order ko cancel kiya abhi tak refund balance nahi mila
Refund
I didn't get my refund amount
complaint regarding refund of money
I have try to pay my electricity bill of 3550/- but my transaction is pending for 3 days and after it goes cancel. same day amount has been deducted from my wallet but now it gonna take soo long time around 3 months but I have nt received my money.I request you to kindly refund my money as soon as possible otherwise I need to file a complaint against paytm.
For refund
Sir i was cancl my oreder but till today after 24 hr i have not get refund
Sir many apna wallet main
Sir many apna wallet main 2160 add kiya bank se kat gya per paytm wallet mai abhi tak nai aaya kyu?????
Atm Card
Sir ples mane apna Atm card Oder kiya th Vo aya Or mujhe mila ni me rec ni kr paya use So ples help me me kya kru aab vo dobara Kase aye ga Ples help me sir
password forget
Muje password yaad nahi hai aur me uk me hu so me password reset b nahi ker pa raha hu kyu call nahi lagta to me kaise pasword change karu ? Email se kaise karu ??
Mike passaward Yaad Nahi hay
Muje passaward Yaad Nahi hai aur or mujesa passaward resate nhi ho raha ha
Amount deducted but mobile recharge not done
I have recharged my phone , amount has been deducted from my account but recharge is still not done.
What is this..?
Every time I recharge from paytm this is what happens everytime.