Paytm Customer Care Numbers

Toll free Number(s): 
  • 1800-120-130 (Paytm payment bank)
All India Number(s): 
  • 0120-4456 456 (Bank, Wallet and Payments,10 am - 8 pm)
  • 0120-4728 728 (Movies and Events Tickets)
  • 0120-4880 880 (Paytm Travel Tickets and Forex)


  • care [at] paytm [dot] com (Customer Support)
  • cybercell [at] paytm [dot] com (For security related queries)

Install App

Important Links

Helpline Numbers

Helpline Number: 0120 3888 3888

Services Contact No.
Bank, Wallet and Payments 0120 4456 456
Movies, Events and Gold 0120 4728 728
Paytm Travel Tickets and Forex 0120 4880-880
Report a fraud 1800-120-130
For Business Customer 0120 4440440

Paytm Procedure and KYC

Forgot Password

  • First call on 0120-4888 488 from the phone number you are registered with on Paytm
  • After language selection, press 1 to reset your password
  • Reset Password

Offices Location

City Address
One97 Communications Ltd,
Mumbai IV Floor, Enterprise Centre,
Domestic Airport,
Vile Parle East,
Mumbai - 400 099
Bangalore 144/533, 2nd floor, 22nd main,
150 Feet Ring Road,
HSR Layout 1st Sector (AGARA),
Bangalore - 560102
Chennai II Floor, Balammal Building,
No 33, Burkit Road, T Nagar,
Chennai - 600 017.
Kolkata 6th Floor, Eco Station, BP 07, Salt
Lake, Sec-5, Kolkata-700091
Nigeria Adol House 15, CIPM Avenue,
Alausa Ikeja, PO Box 4929,
Lagos Nigeria
Bangladesh Premises # 3, (Boshoti Dream),
Flat: B#6, Room No: 1, Road-20,
Gulshan-1, Dhaka-1212, Bangladesh
Dubai 106, First Floor, Building No.11,
Dubai Internet City Dubai, UAE
Kenya LR No. 209/638/1, 12th floor,
Pension Towers, Loita Street,
PO Box 10032-00100,
Nairobi, Kenya

Corporate Headquarters

Skymark One,
Shop No.1, Ground Floor, Tower-D,
Plot No. H-10B, Sector 98, Noida, UP-201301
Phone: 0120- 4770770
Fax: 0120- 4770771

Social Sites

Related Links: 


paytm post paid

Dear Sir,
I have a paytm postpaid account with mobile no.733xxx3261, with limit of Rs. 5000.00
The billed amount is 4789.18. Since the app does not show paytm postpaid icon, i am not able to pay the balance amount.
Is there any option other than the paytm app where i can pay the due amount and close the same by due date?

Complaints t about xpressbees courier service arun prabahar,auth

I ordered fasttag card for emergency purpose .iam ordered 31 July 2022,after 3 days I received your mai on tracker I'd and read xpressbees courier person name arun prabhar authani erode districtand mobile number,I call that guy evening near 7 pm that guy no response and after switch day I call that guy that guy replied this is not important job so I don't pick.why you give service this type of persons,.next I go to Bangalore I paid double charge for all give any compensation?

Amount refund

Sir I was tried to complete a bill payment on paytm but the transaction has been failed and unfortunately the bill amount also deducted from my account so please refund my money as soon as possible please sir , sir if you need any other information regarding that transaction then I can provide to you please respond sir

Money refund

Namaskar sir ji me gopal Singh sir mere account se pese nekal gye h me kisi ke account or send kr rha tha sarwer doun hone ke Karn pese uske account me nhi ho paye lekin mere account se nikal gye kirpiya sir muje mere pese wapse Karne ka kast kre Aapki atti kirpa higi,

Thank you so much sir ji

Amount Rashi 3000 rupey ,Aapka agyakari gopal

Default by paytm .

सर मेरा नाम अनीश पवार है मेरे पे टी एम मोबाईल नम्बर में अगर कोई भी यू पी आई के थ्रू पेमेंट भेज रहा है वो पेमेंट मेरे अकाउंट में नही आ रही किसी अन्य व्यक्ति जसपाल सिंह के अकाउंट में जा रही है जबकि अगर
कोई सिम्पल पे टी एम कर रहा है तो वो मेरे अकाउंट में आ रही है 12 अगस्त 2020 को 10000 की पेमेंट मेरे रिलेटिव ने पे टी एम यू पी आई के थ्रू मेरे नम्बर पर भेजी वो पेमेंट मेरे अकाउंट में नही आई ।जब मैंने चेक करा तो मेरा नम्बर किसी और के पे टी एम के नाम से शो कर रहा है जो कि किसी ओर का बार कोड ओर नाम शो कर रहा है लेकिन यू पी आई में मेरा कॉन्टेक्ट नम्बर शो हो रहा है तो अब क्या करूँ ताकि मेरी पेमेंट वापस मुझे मिले। और उस गलत यू पी आई के अकाउंट को बंद किया जाए ताकि दोबारा मुझे ऐसी कोई दिक्कत ना आए ।

सर मेरा नाम नौशाद है मेरे

सर मेरा नाम नौशाद है मेरे पेटीएम मोबाइल नंबर में कोई यूपी आई के द्वारा पेमेंट भेज रहा है पेमेंट मेरे अकाउंट में नहीं आ रही अन्य व्यक्ति निखिल अरोड़ा के अकाउंट में जा रही है जबकि अगर

कोई सिंपल पेमेंट कर रहा है तो मेरे अकाउंट में आ रही है जब मैं चेक कर तो मेरा नंबर निखिल अरोड़ा के पेटीएम के नाम से शो कर रहा है अब मैं क्या करूं जो मुझे दोबारा दिक्कत ना आए और उस गलत यूपी आई अकाउंट को बंद किया जाए

और मुझे दोबारा दिक्कत ना आए!

Regarding money not received in paytm wallet

My friend paid me the money 2690 and it haa been debited from his account but it’s not showing in my account, and it’s been 2 days. Please take action and do respond

Mobile number not linked with Bank

After installation of the PAYTM app, and authenticated with mobile, subsequently to map with Bank, it indicates that mobile not linked with Bank.

credit card

i need to credit card how to process now

Accidently added money to paytm gift voucher

Sir pls send my money to the paytm gift voucher to paytm wallet .i accidently send maoney in the gift vouche pls send my moneyinto the paytm wallet

Recharge amount deducted but recharge not done

Dear Paytm team i am very disappointed with is the third chance when i am facing issue with payment.and no body from Paytm customer service is i am checking customer care number shown no body is giving answer, Paytm is one of the worst service provider.

Mobile number change

Plz changed my new mobile number

This number not bank account

This number not bank account link


Sir, mera KYC nhi ho rha h.ab kya karu jisse KYC ho jaye.


Kyc nhi ho rha h sir mera mere aas paas koi kycpoint nhi h

Kyc completely

Kyc completely problem

Change account number

Sir mere business qr code se paisa mere jis account me ata hai mujhe use change krna hai kaise karu

Cash back

Maine 29may ko ek order book Kiya tha wo mujhe 1june ko received hua...usme offer tha ki 250 ruppeee ka bijli bill me off honge but koi offer nhi Mila or na hi Bill me paise off ka option aa Raha h...aaj agr nhi hua to m consumer Court me complain krunga

We can't use paytm on petrolpump

Dear sir iam regular customer of paytm but I am not using that on royal filling station whatsapp

धोखा दिया गया है

मैंने एक सामान ऑर्डर किया था जो मेरे पास नहीं आया क्या है जो कि वह कंपनी फ्रॉड है सर मेरा ऑर्डर कैंसिल कर दो और मेरा पैसा वापस लौटा दो धन्यवाद

My order is not come

Mana aak order kiya tha wo mara pas nahi aaya or paytm ma aasa aaya raha ha ki order delivery nahi huhi please cashback refund ma aaik poor person hu

Cheat for other company

Sir I have order but company is not given product.sir please cancel my order and give back my money please sir

Sir company is not given

Please cancel my order and give back my money please sir

Sir company is not given

Please cancel my order and give back my money please sir

New mobile no. Is old kyc

Please my problem is immediately solved

Change mobile number

Dear sir Mera purana number band ho gaya hai Mujhe a Paytm mein Naya number update karwana hai please my request

Cash back not received

I purchase from metro on dated 6 apr 19 and paid rs 3010 that payment is not showing in our acc and cash back 125 rs is also not credited pls reply

Kyc related

Sir why KYC could not be verified by my Paytm for long time?
Please give me the reason and solutions


Sir mere paytm k.y.c Ko pura karne ki kripa kare


Paytm me KYC banwani hai
Paytm ki KYC kaise banegi

Rajasthan City Jodhpur

Please sir KYC my Paytm

Paytm kyc

My paytm kyc nahi ho rahi hai to kyc kaise karni hai problem AA rahi hai help me kyc my account

Kuch pending

Account not working

New account credit problem

I am new user mujhe account banane me problams ho rhi hai
Please help me
Thanku patyam owner

Account nahi ban PA Raha hai



Refund is still not returned

रिचार्ज प्रॉब्लम

सर मैंने 399 का रिचार्ज किया पर मेरे नंबर पर रिचार्ज नहीं हुआ कृपया कोई सॉल्यूशन बताएं धन्यवाद

Didn't get refund n the

Didn't get refund n the product was returned on 16 Nov n not got refund till today

Kyc faild

I m more time try to kyc. But all time error. And i m call customer care no response. Actually ur don't have any customer care proper number. Very bad service.


Dear sir my kyc help

Paytm kya karwani ha

Paytm kya karwani ha

Order Delivery

Maine iron order kiya 21-nov-18 ko or product mujhe mila nhi lekin status show kar rha delivered ka. Customer care pe call kiya to waiting hi ja rha h bat hi nhi ho payi.


I purchase trimmer. Company provided a promocode for electrical bill but this is not working.
I seem Paytm is doing very big frauds with customer

Paytm kyc

While I am filling the details it is showing error so can u pls snd ur representative to resolved the problem fill the KYC details


we updated kyc detail
message from paytm
something is went wrong try again


Sir hum ko Paytm kyc ka
Cb agent ke liye sir
Number please send
Kijiye ga

‍‌ सर सर केवाईसी नहीं हो रही है

सर कृपया करके केवाईसी होने का सुझाव बताएं ओके

Kyc ka account bnane ke liye

Mera kyc account nhi bn rha h or mera cashback nhi hua av tk

Update KYC

Dear Sir/Mam
I have a paytm account of this number-XXXX660648 but it is not getting its KYC, I want to get the KYC of my account so that I can start my money transaction.

paytm problam





Sir mene slipper magye laken mujko pachand nhi aaye mene replacement Kar Diya h laken koi slipper lene nhi aaya AP batao Kya Kare

Didn't get my refund

I didn't get my refund, I am just frsutated , I have called 10 times to customer care they just only raise a request no solutiin.

Refund not received

Im return iron 13 days ago but cash not received please

Bt hadphon

Bt headphone kharab h

Kyc problem

Sir mera kyc kise aur no. Pe aadhaar se link ho gya ha use mujhe delete karke apne no. Pe update karna h.
Plz get solution
And reply fast.
Rating ⭐⭐⭐⭐⭐

Kyc problem

Sir Meri maa ka aadher hi ma apne maa k aadher sa kyc complete karna chahta hu sir ma kyc complete ker sakta hu


I didn't get my refund what should I do can someone from Paytm help me to know more about refund,call is not received by any executive from last 3 days.I already send NEFT details but not received the refund


Sir Maine induction cooktop mangwaya tha wo fresh piece nahi hai Nd jb Maine return request send ki to koi bhe usko receive krne nahi aaya Jo person receive krne aane Wala tha uska mobile number try Kiya wo nahi laga aur bad main pickup attempt failure dekha Diya ... Please solve my issue


I didn't get my refund what should I do can someone from Paytm help me to know more about refund,call is not received by any executive from last 20 days.I already send NEFT details but not received the refund.

Peytem shopping items issu

Respected sir,
Sir Mene paytem shopping mall se Paragon ki sendle kharidi thi jo mere pass dilevry boy aaya tha Mene usse Liya or usko humne paise bhi diye or humne use Khola to Usme ek hi sendle nikli he,
Mene usko 4/5 pehle hi online replacement bhi kar diya par Abhi tak uska koi jawab nahi,
Please sir kuch jawab do
Kya Karu ga us ek sendle ka batao sir aap
Please tel me know sir

Two pieces order but one diliwared I paid two pieces price

My order two pieces me diliwared one piece one piece praise return please I have complete pytm in police and consumer forum

Gold problem

Sir mere account me cash back aaya tha vo mene bank me transfer kra to vo paise ku nhi aaye mere account me plss help me kya jan skta ku nhi aaye


Sir Maine toothpaste box mangwaya tha aapne kisi or company ka bheja Nd jb Maine refund request send ki to refund cancel kr diya or kaha ki aapki company ka ni hai jb bheja aapne hai to refund kyo ni

Error in KYC complete

Respected Sir/Madam

I downloaded this application yesterday.
But on process of KYC system show error.
How can I complete that.

Bipin Patel


Meri KYC complete nahi ho rahi hai bahut din ho chuke hain Meri KYC complete karo mere account mein paise hai jo nahi aa rahi hai please help me aapka bahut bahut dhanyavad

Sir mare paytm account mai money add nahi ho raha hai..

Mare paytm acc mai money add nahi ho raha hai.

Bill payment not done

Sir mera electricity bill payment proccening me h jo abhi tak confirm nhi hua h

New account Paytm open

New new account Paytm

For amount

My transaction is failed but bank of Baroda say ki aap amount hua h

but recharge nahi hua to uska refund amount to vapas milna chahiye na ?
To q nahi aaya h ?

For amount

I didn't get my amount

Lycra Cash back not received

I have made 2 purchases from Lycra. I have scanned and entered the codes. I got the message that RS. 35 cash back will be credited in my account within 24 hours. 5 days have gone but cash back has not been received

Sir mera Paytm Bana Hua Hai

Sir mera Paytm Bana Hua Hai usme main Apna Aadhar Card KYC kar raha hoon nahi ho raha hai Paytm PAN card Bhi nahi le raha hai Phir Apna KYC Kaise update kare

Paytm password

I can’t recover my password, mera mobile no Bhi nahi le raha hai plz help me

Missing a password

Sand a password please

Atm return hone pr

Sir mane atm order kiya tha but vo return ho gya m recive nhi kr paya so plz muje kya krna chaiye
Suggest me sir

My mobile is number already registered in paytm app

My mobile number is already registered in paytm app ....& Me login Nahi Kar pavrah hi....aur na hi new create account Bana PA rah hu ....please help

Product refund

Sir mene 3 earphone buy kiya tha paytm mall se but woo properly work nhi kr rha h to mere refund ka request kr diya h but avi tk koi response nhi mila h paytm mall ki trf se or case back bhi nhi diya gya .........

About refund product

Sir I have given order some order but this product not refund


Sir mera kyc kise aur no. Pe aadhaar se link ho gya ha use mujhe delete karke apne no. Pe update karna h.
Plz get solution
And reply fast.
Rating ⭐⭐⭐⭐⭐

Refunds relation

Sir ham ek order ko cancel kiya abhi tak refund balance nahi mila


I didn't get my refund amount

complaint regarding refund of money

I have try to pay my electricity bill of 3550/- but my transaction is pending for 3 days and after it goes cancel. same day amount has been deducted from my wallet but now it gonna take soo long time around 3 months but I have nt received my money.I request you to kindly refund my money as soon as possible otherwise I need to file a complaint against paytm.

For refund

Sir i was cancl my oreder but till today after 24 hr i have not get refund

Sir many apna wallet main

Sir many apna wallet main 2160 add kiya bank se kat gya per paytm wallet mai abhi tak nai aaya kyu?????

Atm Card

Sir ples mane apna Atm card Oder kiya th Vo aya Or mujhe mila ni me rec ni kr paya use So ples help me me kya kru aab vo dobara Kase aye ga Ples help me sir

password forget

Muje password yaad nahi hai aur me uk me hu so me password reset b nahi ker pa raha hu kyu call nahi lagta to me kaise pasword change karu ? Email se kaise karu ??

Mike passaward Yaad Nahi hay

Muje passaward Yaad Nahi hai aur or mujesa passaward resate nhi ho raha ha

Amount deducted but mobile recharge not done

I have recharged my phone , amount has been deducted from my account but recharge is still not done.
What is this..?
Every time I recharge from paytm this is what happens everytime.

Mobile Recharge

I had my mobile Recharge this afternoon rupees 347.00/ paytm shows recharge 347 you get 3gb/day data but after recharge its completely different Vodafone send me massage for 2.5gb/ what can I do