Paytm Money Customer Care No. 022-6489 1010

Updated on Wednesday, 10 December 2025 - 3:35pm
Organization: 
All India Number(s): 
  • 022-6489 1010 (For Customer Support, Mon-Fri, 9am-5:30pm)
Website: 
Official Website
iOS App: 
Paytm Money: Stocks, MF, IPO
Android App: 
Paytm Money: Stocks, MF, IPO

IVRS Menu: 022-6489 1010

Select your preffered language

  • Press 1: For account opening query.
  • Press 2: For equity.
  • Press 3: For future adoption.
  • Press 4: For mutual funds.
  • Press 5: For deposits and withdrawals.
  • Press 6: For anyother query.

Email

  • info [at] paytmmoney [dot] com (For General Query)
  • feedback [at] paytmmoney [dot] com (For Customer Feedback)

Important Link

Important Emails

Sr No. Service Email
1 For Cyber Incident Reporting cyber [dot] reporting [at] paytmmoney [dot] com
2 If your KYC verification is delayed priority [dot] kyc [at] paytmmoney [dot] com
3 Any fraud related to my Paytm Money Account cybercell [at] paytmmoney [dot] com

Grievance Redressal

Level 1

  • For any query/complaint, you can mail at exg [dot] support [at] paytmmoney [dot] com .

Level 2:

Offices Address

Sr No. Office Address
1 Corporate 1st floor, Fleet House, Metro Station Marol Naka, Andheri - Kurla Rd,
Gamdevi, Marol, Andheri East Mumbai, Maharashtra 400059
2 Business Operation Office Paytm Money Limited.
The Hub, 3rd Floor, Sy No 8 And 8/2 Ambalipura Village, Varthur Hobli
Sarjapura Main Road Bangalore, Karnataka -560103.
Contact No.: 7612796277
Office Hours: Mon-Fri, 9am-5pm

Social Sites

Parent Article: 
Paytm Customer Care No.

Comments

Kyc showing weong detail

Submitted by Anonymous (not verified) on Fri, 08/09/2023 - 8:58am.

All my account blocked demat and mutual fund...and showing wrong detail phone no. And email id..what to do

Refund Issues

Submitted by Johnson A (not verified) on Thu, 29/06/2023 - 10:43am.

I have booked my flight ticket on 17th May 2023 and airline had cancelled the flight. I have initiated the refund and it was done from Airline (Spicejet) side. Horrible customer service from paytm side no proper reply also.

Amount not replied

Submitted by Dilip (not verified) on Thu, 03/04/2025 - 9:19am.

Amount not replied my account

Holding cancel

Submitted by RUPESH Hatankar (not verified) on Mon, 05/12/2022 - 4:39pm.

Hi sir
My amount 18700 has been held in Central Bank of India account by ICCI Bank by mail. paytm money anyway plz cancel the holding

Payment deducted but service not received from merchant

Submitted by Surendra Singh Charan Anonymous (not verified) on Wed, 02/11/2022 - 10:47am.

Account deducted but service not received from merchant

Refund

Submitted by Ajeet yadav (not verified) on Sun, 11/12/2022 - 3:47am.

My amount deducted for train booking date 13nov. 2022

How can I close my account

Submitted by Anonymous (not verified) on Wed, 29/06/2022 - 1:37pm.

How can I close my account

Why my paytm money account not closed

Submitted by Aman kumar (not verified) on Mon, 03/07/2023 - 7:06pm.

When i request a mail on feedback [at] paytmmoney [dot] com for closure request then why my account not closed yet.

If you want to close your

Submitted by Anonymous (not verified) on Sat, 03/12/2022 - 9:18pm.

If you want to close your account temporarily or permanently , you have to raise complaint (ticket) on paytm money account. After some day chat and questioning paytm money executive will be dis activate permanently or temporarily your account

Close my patym money account

Submitted by SURESH (not verified) on Thu, 06/10/2022 - 11:36am.

I want close this my patym money account immediately required for you sir

i closed my account

Submitted by Amit Chauhan (not verified) on Fri, 23/09/2022 - 10:34am.

Dear Sir

Good morning

Pls closed my account