Jio Customer Care No. 1800 889 9999
Organization:
Reliance Jio Toll free Number(s):
- 1800 889 9999 (From any other operator 9:30am to 6pm)
- 1800 889 3999 (Appellate Authority)
- 1800 890 1977 (Activate only Data services)
All India Number(s):
- 199 (From Jio number)
- 1977 ( For tele-verification process)
- 198 (For Complaint Helpline)
- 7000 77 0007 (Jio Mobile- WhatsApp Support)
- 7000 57 0005 (JioFiber-WhatsApp Support)
- +91 701 88 99999 (For support on International Roaming - charges applicable)
Website:
Official website IVRS Menu
1800 889 9999
Select your preferred language,
- Hindi
- English
- Punjabi
- Other Languages
After selecting your preferred language:
- Press 1- If your call is related to same no.
- To enter your jio number
- Press 2- If you are not an exisiting customer, please enter 10 digit mobile no.
and to confirm it by press 1- Please hold, Talk to customer care executive.
Contact Support
JioCare Our experts are available for your assistance 24X7 (Monday – Sunday) |
Contact No. |
---|---|
Interested in Jio- Talk to | 1860 893 3333 |
For recharge plans, data balance, validity, recharge confirmation and offers |
1991 |
For Queries | 199 |
For Complaints | 198 |
From Other numbers | 1800 889 9999 |
Tele-verification to activate both HD voice & data services | 1977 |
Tele-verification to activate data services only | 1800 890 1977 |
Device Care Helpline (LYF Smartphone & JioFi)
Our experts are available for your assistance 24X7 |
|
Helpline | 1800 890 9999 |
Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24x7 (Monday - Sunday) | |
Care Helpline for Enterprise Mobility Services | 1800 889 9333 |
Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800 889 9444 |
Helpline for New Business Connection | 1800 889 9555 |
Care Helpline for JioFiber Customers
Our experts are available for your assistance 24X7 (Monday – Sunday) |
|
Helpline | 1800 896 9999 |
Emails
Purpose | |
---|---|
Interested in joining the Jio Digital World |
care [at] jio [dot] com |
For queries related to JioFiber | JioFiberCare [at] jio [dot] com |
If you have queries related to Online Shopping |
shop [at] jio [dot] com |
Existing Enterprise Mobility | enterprisecare [at] jio [dot] com |
Existing Enterprise Connectivity & Business Solution |
businesscare [at] jio [dot] com |
For new business connection | business [at] jio [dot] com |
For any security vulnerability | jio [dot] bugsreporting [at] ril [dot] com |
Install Apps
Important Links
Process of tele-verification for Jio SIM
Firstly call 1977
- Enter 5 Digit PIN received on your alternate number OR
- Enter last 4 digits of your aadhaar number OR
- Reach our conctact center advisor for manual verification.
After successful verification, services of your Jio SIM will be activated.
Appellate Authority
Monday to Friday, between 10:30 am and 06:00 pm
1800 889 3999Fax No: 1800 889 1211
(Contact No. and Fax No. for all states are same)
Zone/State | Appellate Authority Name |
Email Address | Office Address |
---|---|---|---|
South-Andhra Pradesh | Siddharth Sharma | appellate [dot] ap [at] jio [dot] com | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
East-Assam | Ritwick Chakraborty | appellate [dot] assam [at] jio [dot] com | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
East-Bihar | Chandra Prakash | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna - 801503, Bihar, India |
West-Chhattisgarh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
North-Delhi NCR | Sanjay Tiku | appellate [dot] del [at] jio [dot] com | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana |
West-Gujarat | Bhavesh Mehta | appellate [dot] guj [at] jio [dot] com | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
North-Haryana | Sanjiv Sachdeva | appellate [dot] har [at] jio [dot] com | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
North-Himachal Pradesh |
Sameer Pandey | appellate [dot] hp [at] jio [dot] com | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
North-Jammu | Vivek Sharma | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India |
East-Jharkhand | Sanjay Chatterjee | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi - 834001, Jharkhand |
South-Kerala | Jayaraj Rajasekharan | appellate [dot] ker [at] jio [dot] com | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
North-Kashmir | Neeraj Fotedar | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar - 190001, J&K |
South-Karnataka | Shiva Kumar | appellate [dot] kar [at] jio [dot] com | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
East-Kolktat | Avinash Chaturvedi | appellate [dot] kol [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
West-Madhya Pradesh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
West-Maharashtra & Goa |
Neelesh Atre | appellate [dot] mah [at] jio [dot] com | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
West-Mumbai | Saurabh Singh Parmar | appellate [dot] mum [at] jio [dot] com | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051 |
East-North East | Banibroto Biswas | appellate [dot] ne [at] jio [dot] com | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India |
East-Odisha | Bikash Mohanty | appellate [dot] ori [at] jio [dot] com | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023 |
North-Punjab | Karuna Misra | appellate [dot] pb [at] jio [dot] com | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
North-Rajasthan | Arun Mani | appellate [dot] raj [at] jio [dot] com | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
South-Tamil Nadu | Royston Antony | appellate [dot] tn [at] jio [dot] com | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu |
South-Telangana | Sreedhar Nandiraju | appellate [dot] ap [at] jio [dot] com | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
North-UP West | Sunil Kapoor | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
North-UP East | Rajesh Sharma | appellate [dot] upe [at] jio [dot] com | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP) |
North-Uttarakhand | Venkat Naidu | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
East-West Bengal | Sailesh Rupani | appellate [dot] wb [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
Comments
Regarding Refund Amount
I have a booked a jiofibre connection by paying advance 1000Rs. Later engineer said in my area they can't provide fibre connection. Kindly please refund my amount 1000/- as soon as possible
LR000006xxx
Foor network
Daily morning net problem in our area
Assam
Dist-Kokrajhar
P.O-783370
Vill- Bhatipara
call connecting issue to toll free number
Dear sir /madam,
My self Sachin kottakondawar, working as emergency Medical services Coordinator at Nanded (MH).
I have 2 JIO sim/mobile numbers, but by both Sims I am unable to connect call to Toll free no. 102 or 108 ambulance call center. Whenever I call, Repling by subscriber as This facility is not available on your number.
As my main work is to coordinate ambulance and patients in emergency via 102 or 108 call center,
So I request all of you to sort out my issue or infact many people who may experience this type of issue in emergency .
Poor network problem
mobile data and network very problem because low network please first my mobile network ,, nahi To jio sim choldna padlega mujhe I have lost my money to jio
Mera sim card close karna hai
Mujhe customer care se bat karna hai mere bat nhi ho pa rhi hai
hindi
Internet Nahin chalta hai
Me 25 din se 198 aur
Me 25 din se 198 aur Appellate par call kar raha hu meri koi bhi suniya nhi ho rahi aur Appellate ke pure stop aur superwiser mera sat batmizi kar raha hai aur bol raha hai ki m he jio ka malik hu tumra net nhi Thik ho pawiya ga tum apna sim tod k fak do par ab call mat krna ap reply do m kya karu 28/july/2020 ko 5pm se 6pm k bich bat hui hai ap ke Appellate stop aur superwiser se
Consumer forum me complaint
Consumer forum me complaint kar bhai,mene ki thi airtel ki unki to lag gayi thi.inki bhi lag jayegi
Mere phone me1 g.b kyo mil
Mere phone me1 g.b kyo mil raha h 2 GB milna chahiye sar chak karo
insta
Hello. And Bye.
Network issue
Dear sir , I am vikash from sardarpura teh. Rajgarh didst. Churu rajasthan pincode 331305
Here network issue in jio sim . We have not internet speed for long time ( about 2 or 3 months) all villager face this problem and we can't make call . All user are in difficulty please solve our problem.
Network issue
मैं सरदारपुरा त• राजगढ जिला चुरू राजस्थान मे ⁹रहता हूं मेरे यहां इंटरनेट नेटवर्क की स्पीड बहुत ही खराब आती हो जिसके कारण मेरे को कई काम करने में परेशानियां होती हैं कृपया आपसे निवेदन है कि मेरे गाव में इंटरनेट नेटवर्क की समस्या को दूर किया जाए मेरे घर में 8 जिओ के सिम का प्रयोग किया जाता है सभी को इंटरनेट स्पीड की समस्या है शुरू में स्पीड अच्छी होने की वजह से मैंने व मेरे परिवार के सभी लोगों ने जिओ सिम का प्रयोग किया परंतु अब इंटरनेट स्पीड की समस्याएं दिन पर दिन खराब होती चली जा रही है क्या हम अपने सभी सिमों को पोर्ट करने के लिए मजबूर हो रहे हैं कृपया इस समस्या का निवारण करने का कष्ट करें धन्यवाद
reply
my jio sim closed and i want to reopen
mujhe mera jio sim chahiye jo band kar di gayi hai
Deactivate Call forwarding
Please deactivate my call forwarding.
Poor network problem
मैं यहां पंच सील नगर कॉलोनी पीलीभीत बायपास रोड बरेली मैं रहता हूं मेरे यहां इंटरनेट नेटवर्क की स्पीड बहुत ही खराब आती हो जिसके कारण मेरे को कई काम करने में परेशानियां होती हैं कृपया आपसे निवेदन है कि मेरे कॉलोनी में इंटरनेट नेटवर्क की समस्या को दूर किया जाए मेरे घर में 7 जिओ के सिम का प्रयोग किया जाता है सभी को इंटरनेट स्पीड की समस्या है शुरू में स्पीड अच्छी होने की वजह से मैंने व मेरे परिवार के सभी लोगों ने जिओ सिम का प्रयोग किया परंतु अब इंटरनेट स्पीड की समस्याएं दिन पर दिन खराब होती चली जा रही है क्या हम अपने सभी सिमों को पोर्ट करने के लिए मजबूर हो रहे हैं कृपया इस समस्या का निवारण करने का कष्ट करें धन्यवाद
Network issue
Dear sir , I am vikash from sardarpura teh. Rajgarh didst. Churu rajasthan pincode 331305
Here network issue in jio sim . We have not internet speed for long time ( about 2 or 3 months) all villager face this problem and we can't make call . All user are in difficulty please solve our problem.
MNP
Due to some document issue my mobile number can't be ported can you tell me how to do that?
I need emergency help now...
Sim card replace
Jio service center is not supported the customer
Network problem
Sir, I myself is u r customer since starting of jio net work at the (free) time it was ok, after that it is very-very horrible, I can't sustain now, my patience r finished. Sirf name (jio 4G sheeeeet kaam 2G ka b nahi hai).
This people's r making money that's all know we hv to take decision b..couz (mera paisa pure mehnat ka hai)..
I hv registered network complaint may time but no result ???
I don't want wast my time & money sorry...Jio..Sorry.
froud company
jio care cant solve problem of customers its automatically show that consumers are satisfy with his service. and the employees are always says that sir we are working on you issue. we cant say that how much time we take to resolve it and only say that "Is ke lie khed hai". and his head care cant received call of consumers. i lastly suggest people, friend,and our people cant believe in his service.
Jio network nhi he
Rawatbhata me jio ka tawer hi nhi he jio ka mobile lene ke bad bhi kisi kam ka nhi bkwas jio
Procedure to get International SIM
Kindly furnish the details to get International SIM and also let me know customer care contact number to speak with customer care personal so that I can get necessary support/help as and when required. Please do needful. Thanks.
Network problem
Sir, I myself is u r customer since starting of jio net work at the (free) time it was ok, after that it is very-very horrible, I can't sustain now, my patience r finished. Sirf name (jio 4G sheeeeet kaam 2G ka b nahi hai).
This people's r making money that's all know we hv to take decision b..couz (mera paisa pure mehnat ka hai)..
I hv registered network complaint may time but no result ???
I don't want wast my time & money sorry jio....sorry....
Always in emergency calls unable to connect
Please make it fast urgent
What a bad network jio
What a bad network jio offering currently! It used to be much better. I am thinking of switching my mobile connection to other operator.
jio TV not working
jio TV is not working properly. it does not showing me the zee TV it is just saying that unable to get server. do something about it.
Internet speed low
Internet speed is worst at panjab university, Sector 14, Chandigarh. Also connection problem is here. Sometimes, Not able to call to anyone because of network problem. please solve this issue as early as possible.
Network issu
Aaj se 6 mhine TK network nhe rhega bhartwada me , to jo plan hmne rcharch kiye uske paise waps milenge kya , or lyf ke mobail liy use karne ke liy uskya kya kare hum , hme conjumarme jana padega .
Regarding activation of no.
Sir I had already recharge with plan of 399.. payment is also successful.but still my no.is not activated.im calling to customer care too but unable to get connected..kindly do the needful..
Jio complaint
Sir 04/07/2018 se call dial Karne par turant call end ho jata hai aur na hi toll free number me phone lag Raha hai
Plz help me
Login issue
I am unable to login on myjio app and on jiomart app from few days.
Network issu
Sir please provide network 4g speed in our ariya...
Cricket plan reduce me
Sir
Iam from BOLESHA.Mohd myself jio customer i continuing last year.please reduce me jio cricket plan i was suffering this plans this plan is continnuing i quit jio membership please
Understand me.I like jio membership person don't leave me.i sincere request.
Please uderstood problem
Thanks
Network problem
Sir. Your JIO network is totally wastage from the last month I have complained for network issue but till date I got nothing changes in network and I can't contact please improve your network other we will reject your connection. Because we paid already lot of money for the connection. So please upgrade. And ask your team what's going on.
Change password of Jio WiFi Router
I am using Jio WiFi Router, someone using my wifi. Because morning itself I have received message 50% your data exhausted. Hence I have change password of my jio no.
Please help how can I change
Jio net
My Jio net is very slow why sir
I am not able to make/receive calls
Please resolve the issue at the earliest.Thanks