Shriram General Insurance Customer Care No. 1800 103 3009

Toll free Number(s): 
  • 1800 103 3009 (For Customer Support, Mon-Sun, 9:30am-5:30pm)
  • 1800 300 30000 (For Alternate Support, 4am-12am)

IVRS Menu: 1800 103 3009/ 1800 300 30000

First Select your preferred language

  • Press 1: For general inusrance
    • Press 1: For claim registeration
    • Press 2: For policy related queries
    • Press 3: For road side assistance
  • Press 2: For health insurance
    • Press 1: For shri health suraksha policy
    • Press 2: For shri hospital cash policy
    • Press 3: For shri kriti care policy
    • Press 4: For shri sarvacare policy

Email

  • chd [at] shriramgi [dot] com (For General Query)

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Important Links

Claim Process

  • If you have any query related to claim process then firsty you have to call 180030030000, 18001033009 or email at chd [at] shriramgi [dot] com
    Address: E-8, EPIP, RIICO Industrial Area,
    Sitapura, Jaipur - 302022
  • You can also make a claim request via filling this Claim Intimation Form
  • For more information about claim process Please read

For Grievance Redressal

Level 1:

  • For any query or complaint you can contact at 180030030000, 18001033009 or email at chd [at] shriramgi [dot] com,  gro [at] shriramgi [dot] com
    Address: Shriram General Insurance Co. Ltd.
    (In partnership with Sanlam, South Africa)
    E-8, EPIP, RIICO Industrial Area,
    Sitapura, Jaipur - 302022 (Raj.)
  • You can also visit your nearest branch
  • For Senior Citizens you can email at 180030030000, 18001033009 or email at seniorcitizen [at] shriramgi [dot] com
  • You can also fill this Grievance Form

Level 2:

  • If you are not satisfied with the resolution then you can contact to the Chief Grievance Redressal Officer at 0141-3928400, 18001807474, 180030030000 or mail at md [at] shriramgi [dot] com.

Level 3:

  • You can lodge your complaint online through Bima Bharosa,  Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
  • If your query is still not resolved then you can contact to the Insurance ombudman given below:
    Sr.No. City Contact No. Email Address
    1 Ahmedabad 079-25501201 , 079-25501202 bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in Jeevan Prakash, 6th floor, Near S.V.College Relief Road, Tilak Marg , Ahmedabad- 380 001. Gujrat
    2 Bengaluru 080-26652048, 080-26652049 bimalokpal [dot] bengaIuru [at] cioins [dot] co [dot] in Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, No. 19/19, 24th Main Rd, 1st Phase, J.P. Nagar, Bengaluru- 560 078.
    3 Bhopal 0755-2769201, 0755-2769202, 0755-2769203 blmalokpal [dot] bhopal [at] cioins [dot] co [dot] in LIC of India Zonal Office Bldg, 1st Floor, South Wing, Jeevan Shikha, Opp. Gayatri Mandir, 60-B, Hoshangabad Road, Bhopal-462011
    4 Bhubaneswar 0674-2596455, 0674-2596429, 0674-2596003, 0674-2596461 bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in 62, Forest Park, Bhubaneswar, PIN -751 009.
    5 Chandigarh 0172-2706468, 0172-2707468 bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in Jeevan Deep, Ground Floor, LIC of India Bldg, SCO 20-27, sector 17-A, Chandigarh -160017
    6 Chennai 044-24333668, 044-24333678 bimalokpal [dot] chennai [at] cioins [dot] co [dot] in Fatima Akhtar Court, 4th flr, 453 (old 312), Anna Salai, Teynampet, Chennai 600018
    7 Delhi 011-46013992, 011-23213504, 011-23232481 bimalokpal [dot] delhi [at] cioins [dot] co [dot] in 2/2 A, 1st Floor, Universal Ins. Building, Asaf Ali Road, New Delhi- 110 002.
    8 Guwahati 0361-2631307, 0361-2632204, 0361-2632205 bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in Jeevan Nivesh Bldg. 5th Floor, near Pan Bazar, S. S. Road, Guwahati-781001
    9 Hyderabad 040-23376991, 040-23312122, 040-23376599, 040-23328709, 040-23325325 bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in 6-2-46, 1st Floor, Moin Court Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-ka-pool, Hyderabad 500 004
    10 Jaipur 0141-2740363 bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in Jeevan Nidhi Il, Ground Floor, Bhawani Singh Road, Ambedkar Circle, Jaipur -302 005.
    11 Kochi 0484-2358759 bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in 10th Floor, LIC Bidg, Jeevan Prakash, Opp Maharaj College Ground, M.G.Road, Ernakulam, Kochi- 682 011
    12 Kolkata 033-22124339, 033-22124341 bimalokpal [dot] koIkata [at] cioins [dot] co [dot] in 7th Floor of Hindusthan Building (Annex), 4, C R Avenue, KoIkata-700 072
    13 Lucknow 0522-4002082, 0522-3500613 bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in Jeevan Bhavan, Phase II, 6th Floor, Nawal Kishore Road, Hazratganj, Lucknow- 226 001.
    14 Mumbai 022-69038800, 022-69038833 bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in IIIrd Floor, Jeevan Seva Annexe, S.V.Road, Santacruz West, Mumbai- 400 054.
    15 Noida 0120- 2514252, 0120-2514253 bimalokpal [dot] noida [at] cioins [dot] co [dot] in Bhagwan Sahai Palace, 4th flr, Main Road , Naya Bans, Sector 15, Noida-201301, Dist: G.B.Nagar Uttar Pradesh
    16 Patna 6122547068 bimalokpal [dot] patna [at] cloins [dot] co [dot] in 2nd Floor, Lalit Bhawan, Baily Road, Patna
    17 Pune 020-24471175 bimalokpal [dot] pune [at] cioins [dot] co [dot] in 3rd Floor, Jeevan Darshan - LIC of India Bldg, N.C. Kelkar Road, Narayan Peth, Pune- 411030.

Nodal Officers Emails for MACT Cases

Motor Accidents Claims Tribunal

Sr.No. State Email
1 Uttar Pradesh nodalofficerupo [at] shriramgi [dot] in
2 Uttarakhand nodalofficerupo [at] shriramgi [dot] in
3 Bihar nodalofficerupo [at] shriramgi [dot] in
4 Jharkhand nodalofficerupo [at] shriramgi [dot] in
5 Rajasthan nodalofficerrj [at] shriramgi [dot] in
6 Maharashtra nodalofficermh [at] shriramgi [dot] in
7 Goa nodalofficermh [at] shriramgi [dot] in
8 Gujarat nodalofficergj [at] shriramgi [dot] in
9 Madhya Pradesh nodalofficermp [at] shriramgi [dot] in
10 Chhattisgarh nodalofficercg [at] shriramgi [dot] in
11 Karnataka nodalofficerka [at] shriramgi [dot] in
12 Tamil Nadu nodalofficertn [at] shriramgi [dot] in
13 Puducherry nodalofficertn [at] shriramgi [dot] in
14 Kerala nodalofficerkl [at] shriramgi [dot] in
15 Andhra Pradesh nodalofficerap [at] shriramgi [dot] in
16 Telangana nodalofficerts [at] shriramgi [dot] in
17 Punjab nodalofficerdlo [at] shriramgi [dot] in
18 Delhi nodalofficerdlo [at] shriramgi [dot] in
19 Jammu and Kashmir nodalofficerdlo [at] shriramgi [dot] in
20 Haryana nodalofficerdlo [at] shriramgi [dot] in
21 HP nodalofficerdlo [at] shriramgi [dot] in
22 Odisha nodalofficeror [at] shriramgi [dot] in
23 West Bengal nodalofficerwb [at] shriramgi [dot] in
24 Sikkim nodalofficerwb [at] shriramgi [dot] in
25 Assam nodalofficerne [at] shriramgi [dot] in
26 Tripura nodalofficerne [at] shriramgi [dot] in
27 Manipur nodalofficerne [at] shriramgi [dot] in
28 Meghalaya nodalofficerne [at] shriramgi [dot] in
29 Nagaland nodalofficerne [at] shriramgi [dot] in
30 Mizoram nodalofficerne [at] shriramgi [dot] in
31 Arunachal Pradesh nodalofficerne [at] shriramgi [dot] in

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Head Office

Shriram General Insurance Co. Ltd.
(In partnership with Sanlam, South Africa)
E-8, EPIP, RIICO Industrial Area,
Sitapura, Jaipur - 302022 (Raj.)
Fax No.: 0141-2770692, 0141-2770693

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