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IndusInd Bank Customer Care No. 1860 267 7777
Updated on Thursday, 3 November 2022 - 3:01pm
Email
Organization:
IndusInd Bank Toll free Number(s):
- 1800 266 0616 (Phone Banking)
- 1800 102 3333 (Customer Finance Division/Vehicle Loan)
- 1800 266 0488 (For premium customer service)
- 1800 274 1000 (Missed Call - To get Account Balance)
All India Number(s):
- 1860 267 7777 (Customer support /Credit Cards Services)
- 1860 500 5004 (For Phone Banking)
- 022-6857 7777 (Alternate Customer support/Credit Cards services)
- 022-440 66666 (Call/Whatsapp -Bal. Check,Mini Statement & much more)
- 022-4220 7777 (Exclusive Banking)
- 874 4900 400 (Missed Call- To get registered on whatsapp banking)
Website:
Official Website IVRS Menu: 1860 267 7777
First select your preferred language
- Press 1- For banking
- Press 2- For credit card
- Press 3- For door card
- Press 4- For office services
Install App
- customercare [at] indsind [dot] com (Customer Care)
- reachus [at] indusind [dot] com (For New Customers- Banking/Loans)
- Premium [dot] care [at] indusind [dot] com (For New Customers- Credit Cards)
For Existing Customers
| Services | Email Id |
|---|---|
| Forex Card/Insurance/Home Loan/Investment | reachus [at] indusind [dot] com |
| Exclusive | exclusive [at] indusind [dot] com |
| Duo Card | duo [dot] care [at] indusind [dot] com |
| Gold/Classic/Business Gold | Cards [dot] care [at] indusind [dot] com |
| Indulge Credit Card | Indulge [dot] care [at] indusind [dot] com |
| NR Account (For NRIs) | nri [at] indusind [dot] com |
| Pinnacle/Legend/Signature/Jet Airways Odyssey/ WorldMiles Signature |
Priority [dot] care [at] indusind [dot] com |
| Vehicle Loan | reach4loan [at] indusind [dot] com |
| IndusInd Bank Staff | staff [dot] india [at] indusind [dot] com |
| Platinum/Iconia Credit Card/Platinum select/ Platinum Aura/NEXXT |
Premium [dot] care [at] indusind [dot] com |
| Pioneer Heritage/Legacy | pioneer [at] indusind [dot] com |
| Celesta | pioneer [at] indusind [dot] com |
Important Links
- Customer Services
- Frequently Asked Questions
- Personal Banking- Customer Enquiry Form
- ATM / Branch Locator
- Internet Banking
- Feedback Form
24*7 Indusind Bank helpline numbers
Support: Mon - Fri, 9:00 am to 6:00 pm
| Segment | Within India | Outside India |
|---|---|---|
| All customers | 18602677777 | 022-44066666 |
| Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
| Vehicle Loan | 18001023333 | 18001023333 |
Missed Call Banking Services
| Service Request | Give missed call on |
|---|---|
| Get Account Balance | 18002741000 |
| Download Video Branch App | 18002742000 |
| Apply for IndusInd Bank Loan | 18005323344 |
| Apply for any IndusInd Bank Product | 18008336677 |
Email's For Others Services
- corporatecare [at] indusind [dot] com (Account Services)
- idcsupport [at] indusind [dot] com (Digital Banking Services)
- conneconline [at] indusind [dot] com (Digital Banking Services)
- cmscorporatecare [at] indusind [dot] com (Cash Management)
- opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
SMS Services
- For account balance SMS BAL to 9212299955 from your registered mobile no.
- For last Transactions SMS MINI to 9212299955 from your registered mobile no
- Recharge Your SMS MOB to 9212299955 from your registered mobile no.
Block Debit Card
- SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
where MMDDYYYY is your DoB.
Block Credit Card
- SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
from your registered mobile number to block your Credit Card instantly.
Grievance Redressal & Complaint
Step 1
Banking Customers can lodge complaint at Branch / Contact Centre as under:
- Call Contact Center on following nos:
- 18602677777(India) / +91 22 61553100 / 022-42207777 (International)
- Send email to Contact Centre at reachus [at] indusind [dot] com
- Register at Branch through complaint register
- Contact the Branch Manager or at the branches.
Step 2
If the Branch / Contact Centre are unable to resolve the issue within 7 working days, Customers can escalate the complaint to
the Regional Heads-
- Write to Head - Customer Care
- Mr. Dickson Baptista
Head - Customer Care
OPUS Center
47, Central Road, Opp. Tunga Paradise Hotel MIDC
Andheri (East)
Mumbai 400093
- Mr. Dickson Baptista
- Email: customercare [at] indusind [dot] com
Step 3
In case Customer doesn’t receive a response within 7 days, call/write to the Nodal Officer:
- Mr. Rakesh Ranjan
Executive Vice President & Principal Nodal Officer
IndusInd Bank Ltd.
PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17,
Andheri East, Mumbai - 400093
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: 022-68779659
List of Nodal Officer at Regional Level
| Sl. No. | Centre | Regional Managers | Area of Operation | Contact Details | Address IndusInd Bank Ltd. |
|---|---|---|---|---|---|
| 1. | Ahmedabad | Mr. Thomas Sebastian | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Landline – 079-61916706
Email ID:
boiblahmed [at] indusind [dot] com |
IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| 2. | Bengaluru | Mr. Prabhu Sivaramakrishnan | Karnataka | Landline – 080-45673123
boiblbang [at] indusind [dot] com |
4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| 3. | Bhopal | Mr. Neeraj Sakalle | Madhya Pradesh and Chattisgarh | Landline – 0755-2550288
boiblbhop [at] indusind [dot] com |
Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| 4. | Bhubaneswar | Mr. Abhijit De | Odisha | Landline – 0674-2362646
boiblbhub [at] indusind [dot] com |
Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| 5. | Chandigarh | Mr. Amit Kumar Sharma | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Landline - 0172-5213129
boiblchand [at] indusind [dot] com |
Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| 6. | Chennai | Mr. Ramani Prabhakar | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Landline – 044-28346029
boiblchen [at] indusind [dot] com |
115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| 7. | Guwahati | Mr. Sajesh Nair | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Land Line: 033-30073378
boindusindbankguwa@induboindusindbankguwa [at] indusind [dot] com ( )sind.com |
Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| 8. | Hyderabad | Mr. Anilkumar Tavvala | Andhra Pradesh and Telangana | Landline: 040-66595286
boiblhyde [at] indusind [dot] com |
#1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| 9. | Jaipur | Mr. Pardeep Manocha | Rajasthan | Landline: 0141-4182965
boibljai [at] indusind [dot] com |
IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| 10. | Kanpur | Mr. Joy Prakash Dutta | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Landline: 0522-4933943
boiblkanp [at] indusind [dot] com |
Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| 11. | Kolkata | Mr. KarunaKant Singh | West Bengal and Sikkim | Landline: 033-40813275
boiblkol [at] indusind [dot] com |
Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| 12. | Mumbai I | Mr. Manikantan Iyer | Districts of Mumbai, Mumbai Suburban and Thane | Landline: 022-6641 8379
boiblmahgoa [at] indusind [dot] com |
1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 13. | Mumbai II | Mr. Manikantan Iyer | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Landline: 022-6641 8379
boiblmahgoa [at] indusind [dot] com |
1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 14. | New Delhi I | Mr. Rajesh Kumar Mahajan | Delhi, Jammu and Kashmir | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 15. | New Delhi II | Mr. Rajesh Kumar Mahajan | Haryana (except Panchkula, Yamuna nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh) | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 16. | New Delhi III | Mr. Rajesh Kumar Mahajan | North-East, Central, Shahdara, East and South East districts of Delhi | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 17. | Patna | Mr. Saroj Panda | Bihar and Jharkhand | Landline: 0612-3035700
boiblpatna [at] indusind [dot] com |
Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| 18. | Thiruvananta -puram | Mr. Jayarajan Bhaskaran | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Landline: 0471-4100811
boiblthiruv [at] indusind [dot] com |
Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| 19. | Dehradun | Mr. Tarandeep Singh | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar , Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Landline: 0121-2603447 | Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004 |
| 20. | Ranchi | Mr. Saroj Panda | Jharkhand | Landline: 0612-3035700
boiblpatna [at] indusind [dot] com |
Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| 21. | Raipur | Mr. Brajesh Tiwari | Chattisgarh | Landline: 7566282282 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| 22. | Jammu | Mr. Amit Kumar Sharma | J&K | Landline: 0612-3035700 boiblchand [at] indusind [dot] com | Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 |
| Principal Nodal Officer | |||||
| 1. | Mumbai | Mr. Rakesh Ranjan | Andheri (East) | nodal [dot] officer [at] indusind [dot] com Tel. No.: 022-68779659 |
Executive Vice President and Principal Nodal Officer IndusInd Bank Ltd. 2nd Floor, PNA House, Plot No 57, Street No 17, MIDC, Andheri (East), Mumbai - 400 093. |
Address & Area of Operation of Banking Ombudsmen
Steps to report an unauthorized transaction
NRI Contacts Details
Email: nri [at] indusind [dot] com (from your registered Email Id)
| Any other Country | Outside India | Within India |
|---|---|---|
| All customers | 022-44066666 | 18602677777 |
| Premium Banking / Credit Cards |
022-42207777 | 18602677777 |
| Country | Toll-Free Numbers |
|---|---|
| United Kingdom | 08000478670 |
| United States of America | 18337666682 |
| United Arab Emirates | 8000183019 |
| Canada | 18337666683 |
| Australia | 1800317547 |
For Complaint/Grievance
- In case you are not satisfied with the resolution, please write to nriescalations [at] indusind [dot] com
from your registered Email Id.
Or
- Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.
Or
- You can use Chat facility to interact.
Representative Offices
| Country | Contact Details |
|---|---|
| Dubai | 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE Contact No: ++97143978803 |
| Abu Dhabi | 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE Contact No: +97126660405 |
| London | The Stand Golden Cross House, Contact No: +442074845586 |
List of Functional Heads, Zonal Heads, Managing Director & CEO
Head Office Address
IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093
Registered Office
IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment),
Pune - 411 001, India
Tel: 020-26343201/ 020-69019000
Comments
Fruad bank
My account no. ××××××××9071
My name is Jatinder sharma s/o kamal Kishore add- Ferozepur City Punjab.... i have a complaint with your bank I have opened my account today, it is above 12 days and my account has not been opened yet due to which my salary has stopped.
Even after repeatedly complaining to the bank, there is no solution.If you do not find any solution to this problem, then I will get the account of my family and friends closed along with me from this bank.
I want this account activated ××××××××9071 because I have given this account in the company for salary
I request you to activate my account soon
My mobile number is 9781××1176
मेरे लोन की NOC लेने के क्रम में
मैं विक्रम सिंह गुर्जर S/O रामकरन गुर्जर ग्राम मोतीपुर मोस्ट मिर्ज़ापुर तहसील गंगापुर सिटी जिला सवाई माधोपुर पिन कोड 32201 मेरा लोन नंबर RUM00300T
हैं जो कि मेरा लोन पूरा हो चुका हैं कृपया मुझे मेरी NOC देने की कृपया करे
धन्यवाद
For Bike N O C
In induslad bank my experience Bad because my bike completed Loan N O C for your Branch staff extra money Demand
Regarding complaint of jitendra sahu
Dear sir
Mere father ne tractor loan liya tha indus finance lalitpur branch se.jhansi bh jitendra sahu ne sare emi deposit kara li or mujse bola ki aap noc le jana ab.ye 2017 ki bat hai..tab se main NOC k liye bar bar phone laga raha hu..mujse 6 month bad bola gaya ki software kam nahi kar raha tha 6 month se to bata nahi paya.jab unka 6 month software chala to bola abhi aapke 10-14k baki hai deposit k liye. Main kaha kuch approval le lo..jab kuch month follow up liya to kuch nahi bataya.phir maine bolo jo deposit karna hai wo bata do lein aaj ek sal ho gaya nahi deposit ka amount bataya or na noc mili..mera phone tak nahi uthate..msg aa jata ki meeting me hu..6 month se jitendra sahu meeting me hi hai..main chahta hu in par action liya jaye .mera name. Hari raj singh hai..main rahne wala mauranipur ka hu