Amazon Prime Video Customer Care
Company Name:
Amazon.in Important Link
Install App
How to login ?
To sign up for Amazon Prime monthly or 1-year paid membership anytime in the future-
- Go to Amazon Prime page
- Click or tap the sign-up button.
- Follow on-screen instructions to complete the payment and sign up.
If you want to Cancel Prime Video Subscription ?
- Go to Account & Settings, then select the Your Account tab.
- For a Prime Video-only subscription, select. Prime Video is also included
with an Amazon Prime membership - to cancel an Amazon Prime membership,
under , select Edit on Amazon.
Service Provider Locations
Report a Content Grievance in India
Amazon Prime, Prime Video Channels and Prime Video Mobile Edition members can file/raisea content grievance in India.
- Email For (Prime Video): grievanceofficer-primevideo [at] amazon [dot] com
- Email For (Prime Video Channels): grievance-primevideochannels [at] amazon [dot] com
They will response within 24 hours and provide you with a reference number to track your complaint
an process your complaint respond within 15 days from the date of receipt of a complete complaint..
Comments
Auto debit - Card No.
I am using Bajaj RBL Credit Card and i am not authorized payment of every month 13.05 USD. This happened for past one year i don't have any Amzzon account. i request you to stop the auto debit for Rs. 13.05 USD 12 months) and credit the amount with immediate effect
V Sreedevi
Refund prime member
Dear
Sir / Madam
you have auto renewed my prime member. i just cancelled within 2 day and you show we will refund you 999/- rupees within 3/5 day in our app message but you not refund. please refund my 999 immediately.
TV installation
Ref. Case6735098172.
The entire team could not arrange a technician to install the tv I bought, and give me a demo even after 7 days. Yet I keep getting emails stating that the installation was completed.I spoke to more than 10 persons in this regard. The tv itself seems defective, as the power switch keeps blinking. Finally when I wanted to return the tv for replacement, they wouldn't give replacement. They say money will be refunded. At this rate, they can never be customer centric company.
Proof available, if anyone cares to
Verify my statements.
Subhash
My prime account is suspended
Hello, being a prime i was looking for few products to gift a friend in Amazon.Ca site and placed a order to ship the product to India. As the looked product was not available on Amazon.in site.
But unfortunately my account has been suspended along with all my prime services like prime video, prime music etc fir more than 24 hours now. can this be released at the earliest??
not open Amazon Prime
not open Amazon Prime
Account unaccessable. ै
I have purchased amazon prime video on 21st December for Rs.999/- via order no 408-5192007-2623531 but am unable to access the same. Kindly refund my amount at the earliest. A quick response from your end will be appreciated.
Account unaccessable. ै
I have purchased amazon prime video on 21st December for Rs.999/- via order no 408-5192007-2623531 but am unable to access the same. Kindly refund my amount at the earliest. A quick response from your end will be appreciated.
Prime video app not play
IAM a Airtel prime customer from starting I can not open my app.
Unable to open movies
Activate my prime video account
Unable to watch movies
Dec 3/2020 I enrolled for prime video and made payment of Rs 129/ also,
But I am unable to watch any movie ,trailer I am getting,
No body is directing me in this regard
Money has been deducted but the prime video i cant play
Hi, This morning 129rs has been deducted from my account but i cant play the prime video in my device.Can i get the solution as soon as possible.
5 products
Mene 2 steamer online kiye.lekin muje 1 hi steamer aya aur paisa 2 steamer ka liya.return kar rahi hu to usme return policy nai he.aisa service839xxxxxxhe kya amozon ka
Delivery issues
Mene 2 steamer online kiye.lekin muje 1 hi steamer aya aur paisa 2 steamer ka liya.return kar rahi hu to usme return policy nai he.aisa service he kya amozon ka
Please cancel my subscription
Please cancel my subscription with immediate effect and refund my amount of Rs.846.61 which you have debited in my Vodafone bill dated 06.08.20.
Waiting for your prompt response
Sir mene Amazon se parcle
Sir mene Amazon se parcle 19/07 ko magaya tha but abhi tk delivery nhi aayi aur uska status bhi kuch nhi bata rha hai mujhe aap inform kro kb tk aayega mera parcle
SHIPPING MY ORDER
VERY VERY BAD SERVICE BY AMAZON
Refund money
My account creat before approx 5-6 month in Amazone prime video, but I missed my account so please check below mentioned my mob no. And dedect amt 999/- rs from my bank account as per below mentione also. We not used so please refund process. We don't want for membership. Please do the needful.
Asap
Cancellation of prime video membership
Sir/madam
Please cancel my Amazon Prime Video membership, as I am not using this app for last three months.
Please stop my further subscription effectively.
vodaohone red plan benifit
my no 3050 this i have vi redx plan 1099 and his benifit amezon prime lifitime benifit but mt account amezone prime as me for pay 129 rups hos is it possible nad i call amezon custemor but not answer my call plz do somthing
Refund my money
Without my knowledge you have deducted money from my account while i have canceled my subscription , so i need refund plz reply fast and if u want to cancel subscription in return of refund
Then plz do it faster
Just return me my money back
U did a fraud with me
My money is deducted from my account but membership is not subsc
Why
Money is deducting every month 129/- but I didn't subscribe actu
Hi sir/madam,
The money have been deducting from my credit card for monthly subscription of Amazon prime, in fact I didn't subscribe.But amount is automatically reflecting in my credit card statement..pls cancel the subscription or give me an explanation for which mobile number I subscribed in past..I am not using prime till now ,the app only installed for general purpose in my mobile..pls tell me ASAP.
Thanks madam/sir.
money deducted
money deducted from my account but my prime account not active
Regarding
I am Shivam Dwivedi Advocate from Kannauj (Uttar PARDESH) sir I want to know is there is any job in amazon related "Kannauj Court" if any one then sir please reply m
Prime is not working
I got subscription through vodafone RED plan
Only one day i watched a half movie but now it is not working. Error 1055 and otjers ate showing.
Is this offer is fake??
firestick tv
again repeat fire tv and then firetv but does not working why
Online shopping
Sir maine online payment kr diya tha aur ab bol rhe h ki aapne payment nhi kiya h aur help line number m bhi koi help nhi ho rhi h
I tried to call or reach
I tried to call or reach amazon customer services but no way
Very worstest service
Amezon prime video subscription Cancellation
Hi
I m not interested in Amazon prime video so closed My subscription....
Regarding Money
amazon is vary bad company, my oder not delivery ,my mony not refund
Please refund my money
Or Customer Care Service Is
Broadcasting of our film
We would like to submit our expression of interest to broadcast our commercial Malayalam film through your platform.
For that please send your contact address.
Payment Wrongly charged for PRIME
Sir,
I got my prime subscription cancelled during the free trial days, but you people have charged a payment of Rs.999/- from my credit card.
Request you to kindly reverse the charges at an early date.
Warmest Regards
Dhruv Dua
dhruvanytime [at] gmail [dot] com
According Custemer care
Aap ke toll free no.se amazon Custemer care par baat nahi hoti hai.mujhe Custemer care se baat karni hai.
Amazon prim vedeo
Hello
How to use prime member ship prime memeber ship
Pleas gaide
Froud Amazon
Mana ek order Kiya aur payment bhi advance ki card sa par delivery time dekha Khali box Sala Amazon bhi dekha karna laga aur customer care number bhi fake ha milta hi nahi
Regarding subscription
I have took a subscription 6 months ago. Still I am unable to login. When I call to customer care service they told that payment successful but subscription status pending.Your money will remit in 3 days. But still now I don't get my money back. And subscription also. Why you people cheating us
Product not Delivery
my product not Delivery see log time bt Deduct to my bank Account money
Product no delivery
No attand call
Pin code no. wrong show.
My pin code No. 244715 Peerumadara , Ramnagar but your site show Almora Dist. My Dist is Nainital. I have problem booking for Mobile . please confirm this matter.
For adding content
please upload pakistani drama serial1) Mohabbat tumse nafrat hai2) Kankar 3)Daam
Cancel prime video subscription
Please cancel my prime video subscription RS.129
Prime amezone is not working in my tv
Not setisfied
Cancellation of my subscription
Dear sir
Please cancel my subscription with immediate effect and refund my amount of Rs.846.61 which you have debited in my Vodafone bill dated 06.08.20.
Waiting for your prompt response
Call me My product has not
Call me
My product has not reach yet.
Request for refund of subscription amount even after deregistrat
I have deregistered Amazon prime membership well before free subscription. Even after deregistration you have debited rupees 999/_ from my account.
Issues with prime video
Plz call me I want to end my prime video subscription amazon is deducting From my account every month so plz call me I am not using prime video it’s not working
Mara prime abhi khtam v nhi hua h viedo ply nhi ho raha call me
Plzz call me
Can't able to change. Country region
I have Amazon prime video account.
In that i can't able to new app downloads like amazon music mx player....
Its asking change country/region in amazon account. I can't able to change that...
Pls give me some resolutions
Delivery issue
Sir mene Amazon se parcle 19/07 ko magaya tha but abhi tk delivery nhi aayi aur uska status bhi kuch nhi bata rha hai mujhe aap inform kro kb tk aayega mera parcle
Invalid Numbers
All your customer care numbers for Hyderabad, Chennai and Bangalore are being intimated as Invalid when called.
Need warranty for skmei watch
Hi this is naresh from bobbili , I have booked a skemi watch on Thursday 30th July and I have received it today i.e 1st August ...all things are good but I haven't got any warranty details .could you please tell me how to get it.In flipcart the same watch is given with warranty of year watch for domestic and manufacturing.
Deliver nhi hua
Mere ko 10 din ho gaye order kiye Hue abhi tak delivery Nahin Hui nai ko response hai please meri samasya ka samadhan Jarur Karen
Cannot login into my account after resting my password
Dear,
I need your support, as I am not able to login to my Prime Video account, it seems I have given a wrong mobile number for the OTP
Please help to resolve the issue
Thanks
Have a Good Day
Regards,
Masood
Regarding job
Dear sir
I am from Hamirpur (HIMANCHAL PARDESH) sir I want to know is there is any job in amazon related "computer oprarater" if any one then sir please reply me.
Broadcast our Live tv in your OTT platform
We are interested to broadcast our devotional Live TV Channel program (Dedicated to Shirdi Sai baba) to your platform .
Un subscribers amazon prime
Dear Amazon,
I had just tried to check for some new movies in amazon, but unfortunately their is now new movies or thing with I want to do, so I had logged out from that app and know I received of membership renewed in 3 day, so I am requesting you to just look into it, I don't want to renew my subscription kindly check and do the needful..
Amazon prime membership not renewal
Dear sir/mam,
My membership due on 3 days. So,
Pls no renewal my amazon prime membership. & charges apply my account.
Pls cancel my amazon prime membership.
Thanks,
Ashok Nighot
REFUND MY MONEY
From last 5 months your company deduct 1032/- every month from my account
I don’t know why
I have complaint once at your customer care executive in lockdown period she said that will solve your problem in 7 days
But still my money se deduct from my account
So I request to refund my money back
els I going to file a FIR for fraud against your company
My order is not delivered
My order is not delivered
Refund money
Plz give my refung money.i will order new gym kit
Complain about delivery
I ordered oneplus nord at 6august and it show that my ordered not yet dispatch.... Money will deduct on 6aug
Amezon prime video subscription Cancellation
Without my knowledge prime video subscription amount deducted from my credit account. I AM NOT INTEREST AMEZON PRIME VIDEO SO CANCEL MY SUBSCRIPTION AND REFUNDED MY AMOUNT TO ME.
Auto pay option off. And my money return to bank.
Without my knowledge prime video subscription amount deducted from my credit account. I AM NOT INTEREST AMEZON PRIME VIDEO SO CANCEL MY SUBSCRIPTION AND REFUNDED MY AMOUNT TO ME.
Reviews are Inactive
Big time issue with customer service. The email provided on the website community-help [at] amazon [dot] in and amznindpr [at] amazon [dot] com is not working. I have an issue and tried couple of times using the email but i am getting the below given failure. This is not a good service at all to a so called Prime member.
I have just noticed something unusual on my amazon account as all reviews have been blocked.This account was being handled by my wife during this pandemic as flip kart was not able to provide deliveries to my address.She was quite actively placing orders and providing feedback with great excitement. However it seems to bother amazon? Even though they were verified purchases using Amazon Pay card not sure what the problem is.This is not good customer service to a Prime member by blocking all reviews without even discussing what the issue is.So not happy at all with this service.Kindly arrange a call back to discuss it further.I am very upset with this kind of unprofessional behavior with Amazon so kindly help me resolve it asap.
I want close my amazon prime video account
Plz help me I can't close amazon prim video account
amazon prime video cancellation
Dear sir, I have cancelled my amazon prime video account 2 months back,still they are deducting payment from my debit card.I have tried to contact all possible ways to contact and the response was so poor.please do the needful
Where is my order
I booked Amazon primevideo.on 11.40am there is no confirmation sms
amazon is vary bad company
amazon is vary bad company, my oder not delivery ,my mony not refund
Payment done but my Dominos not getting order
payment deducted from my account by Amazon pay but I m not getting my dominos pizza
Job
Sir mujhe amazon me job chahiye bihar ke west Champaran se hu please sir
Amazon Prime App not working on TV
My Amazon Prime app was working well on my TV and stopped working from 2 days back. I tried to reload the app and it is not downloading. NETFLIX and others work well so the internet is not the problem. Any thoughts????
Most importantly as a courtesy at least we should be able to chat with customer service to resolve the issue. In days of 24x7 service Amazon is pathetic and has no service. I shall write this directly to US HQ of Amazon and they can discard this as a disgruntled customer but I am sure that many others will have the same problem....
SAD....
Kishore