BSES Rajdhani Power Limited Customer care No 88009 19123

Organization: 
Toll free Number(s): 
  • 19123 (Complaint)
All India Number(s): 
  • 88009 19123 (Call/Whatsapp Support)

IVRS Menu For 88009 19123

Please Select Your Preferred Language ( Hindi, English)

  • Press 1: For No Supply Related Complaint.
  • Press 2: For Fire And shock.
  • Press 3: For Billing And Metering.
  • Press 4: For Door Step Service Like new Connection And Load  Enhancement  Etc.
  • Press 5: Kcc And Gcc Customer.
  • Press 6: For Theft And Harassment.
  • Press 7: For Duplicate Bill Or Form Request
  • Press 8: For To Speak The Customer Care Executive

Email

brpl [dot] customercare [at] relianceada [dot] com (Customer Support)

Install App

Important Links

Contact Centers

Division Name Phone No. Email Address/Email
Division Head (Business)
Alaknanda Vikas Srivastava 011-49209299 vikas [dot] srivastava [at] relianceada [dot] com BSES Customer
Care Centre, E-Block
Greater Kailash-2, near
Gurudwara, New
Delhi - 110048
Dwarka Rajesh Yadav 011-49209460 Rajesh [dot] Kum [dot] Yadav [at] relianceada [dot] com C-2C, Pocket 12,
Janakpuri, near
Agarwal Bhawan,
New Delhi - 110058
Hauz Khas Vivek Prasad 011-49207965 vivek [dot] prasad [at] relianceada [dot] com A-1/27, Safdarjung
Enclave, near Green
Field School, New
Delhi - 110029 Email:
Jaffarpur Prabhat Sharma 011-49209239 prabhat [dot] sharma [at] relianceada [dot] com 220 KV Grid Sub
Station, Najafgarh,
opposite Delhi Jal
Board Office, New
Delhi - 110043
Janak Puri Neetu Bhatia 011-49209110 neetu [dot] bhatia [at] relainceada [dot] com G-8, Maya Enclave,
Hari Nagar, near Hari
Nagar Clock Tower,
New Delhi - 110064
Khanpur Naveen
Kulshrestha
011-49107284 Naveen [dot] Kulshreshtha [at] relianceada [dot] com BSES Sub-Station
Southend Apartment
MB Road, near Indian
Oil Petrol Pump
Pulprahladpur, New
Delhi - 110044
Mohan Garden Anil Kaushik 011-49107057 anil [dot] kaushik [at] relianceada [dot] com District Centre
Janakpuri, beside Sub
Registrar Office, New
Delhi - 110058
Mundka Navdeep Arora 011-49107186 Navdeep [dot] Arora [at] relianceada [dot] com Substation Building
No 1, Main Rohtak
Road, near Surajmal
Stadium, New Delhi
- 110041
Najafgarh Meena Kumari 011-49209274 meena [dot] kumari [at] relianceada [dot] com 220 KV Grid Sub
Station, Najafgarh,
opposite Delhi Jal
Board Office, New
Delhi - 110043
Nangloi Vikram Narula 011-49209177 vikram [dot] narula [at] relianceada [dot] com Substation Building
No 1,Guru Har
Krishan Nagar,
Paschim Vihar,
opposite Gurudwara,
New Delhi - 110087
Nehru Place Sangita Deb
Saika
011-49209038 Sangita [dot] Sakia [at] relainceada [dot] com E-Block , Substation
Building, East of
Kailash, behind
Sapna Cinema,
New Delhi - 110019
New Friends
Colony
Srajan Bhargava 011-49209483 Srajan [dot] Bhargava [at] relianceada [dot] com BSES Sub-station
Building, Community
Centre, New Friends
Colony, near New
Friends Colony Police
Station, New Delhi -
110065 
Nizamuddin Alok Yadav 011-49209051 alok [dot] yadav [at] relianceada [dot] com 11 KV Sub-Station,
Nizamuddin West,
near HP Petrol Pump,
New Delhi - 110013
Palam Ajay Malhotra 011-49209220 Ajay [dot] Malhotra [at] relianceada [dot] com C-2-D, Janakpuri,
Dabri More, Palam,
near Orchid Hospital,
New Delhi - 110058
Punjabi Bagh Dheeraj Koul 011-49209194 Dheeraj [dot] Koul [at] relianceada [dot] com Road No- 22, East
Punjabi Bagh, near
Dhingra Park, New
Delhi - 110026
R K Puram Arvind Yadav 011-49209060 arvind [dot] yadav [at] relianceada [dot] com BSES Rajdhani Power
Ltd. West Block, Sec-I,
R.K Puram, near Sewa
Bhavan, New Delhi -110066
Saket Vishram Yadav 011-49209003 Vishram [dot] Yadav [at] relianceada [dot] com Adhchini 33 KV Grid
Building, Aurobindo
Marg, near Hero
Honda Showroom,
New Delhi - 110017
Sarita Vihar Gaje Singh 011-49209929 Gaje [dot] Singh [at] relianceada [dot] com BSES Sub-station
Building, Community
Centre, New Friends
Colony, near New
Friends Colony Police
Station, New Delhi -
110065
Tagore Garden Suchita Arora 011-49107559 suchita [dot] arora [at] relianceada [dot] com Tagore Garden, near
Central Market, New
Delhi - 110027
Uttam Nagar Anil Rustagi 011-49209157 anil [dot] rustagi [at] relianceada [dot] com District Centre Janakpuri,
beside Sub Registrar
Office, New Delhi
- 110058
Vasant Kunj Sundara
Pandiyan
011-49107240 Sundara [dot] Pandiyan [at] relianceada [dot] com Sector C- 9, Vasant
Kunj, near Mother
Dairy, New Delhi
- 110070
Vikas Puri Sarita Singh 011-49209053 Sarita [dot] Singh [at] relianceada [dot] com District Centre Janakpuri,
beside Sub Registrar
Office, New Delhi-110058
Division Head (O&M)
Alaknanda R Satheesh
Kumar
9350130187 Satheesh [dot] Ramesh [at] relianceada [dot] com G block, Kalkaji, BSES
Complaint center, near
Head Post Office-110019
Dwarka Ajit Singh
Kadian
9350130485 Ajit [dot] Kadian [at] relianceada [dot] com Neta ji, Subhash 
Apartment, Sec- 13 
Dwarka-110078 
Hauz Khas Ajay Kumar
Sharma
9313553078 ajay [dot] sw [dot] sharma [at] relianceada [dot] com Rbi Hauz Khas
Complaint Center
Near Laxman Public
School-110016
Jaffarpur Manoj Sharma 9310951430 Manoj [dot] Kum [dot] Sharma [at] relianceada [dot] com 6 kv grid JaffarPur Near
Jaffarpur Police Station
Rawta Mode-110073
Jaffarpur-
Mitraon
Mahipal 9350130461 Mahi [dot] Pal [at] relianceada [dot] com 66 KV grid Jaffarpur
Near Jaffarpur PS, Rawta
Mor. New Delhi-110073
JanakPuri Balkishan
Choudhary
9350261211 balkishan [dot] choudhary [at] relianceada [dot] com B32, Mayapuri Ph-1,
Near Metal Forging-
110064 
Khanpur Ajay N Sharma 011-39999017 ajay [dot] n [dot] sharma [at] relianceada [dot] com Khanpur Complaint
center, Near RPS
colony, M.B road,
Khanpur - 110062
Mohan Garden Mr. Raj Vij 9312667184 Raj [dot] Vij [at] relianceada [dot] com Substation No-2,
Netaji Subhash
Apartment, Near Shiv
temple pocket-1 Phase
-2 sector-13 Dwarka
-110078
Mundka Rajeev Kumar 011-49209418 rajeev [dot] jas [dot] kumar [at] relianceada [dot] com Bses office,opposite K-11
Udyog Nagar- 110041 
Najafgarh Rajat Bansal 9313961874 Rajat [dot] Bansal [at] relianceada [dot] com 220 KV Building, Power
House. Opposite DJB
Office Najafgarh, New
Delhi 110043
Najafgarh-
Chawala
Ramakant Tyagi 8595416706 Ramakant [dot] Tyagi [at] relianceada [dot] com Bhartal Sub Divn Office,
Bhartal Village, Dwarka
Sector 26. New Delhi
110077
Nangloi Anand Tripathi 9350261472 anand [dot] tripathi [at] relianceada [dot] com Bses office, Guru Harkishan
 Substation no 2, near Mota
Singh School - 110087
Nehru Place Mukesh Kumar 8595420414 Mukesh [dot] kri [dot] Kumar [at] relianceada [dot] com W block, GK-1, Near
Archana Complex -110048 
New Friends
Colony
Mr. Vineet
Sharma
9350261914 Vineet [dot] K [dot] Sharma [at] relianceada [dot] com --
Nizamuddin Mahi P Singh 9312725624 mahi [dot] p [dot] singh [at] relianceada [dot] com Division office O&M,
Opp Sathya Sai, Pragati 
Vihar, Lodhi Road -110003
Palam Mr.Nagendra
Shekhar
9312667642 Nagindra [dot] shekhar [at] relianceada [dot] com Bses Building substation 1
& 2 , sector 6 Dwarka ,
near Vrindavan  Appartment
-110075
Punjabi Bagh Harish Saini 9313585044 Harish [dot] Saini [at] relianceada [dot] com A6, Paschim Vihar, 
Opp DDA Market-110087
R K Puram Navin K Yadav 9350261771 naveen [dot] yadav [at] relianceada [dot] com Sector-9, RK Puram,
Near Sangam Cinema
-110022 
Sarita Vihar Kashmir Singh 9312782581 kashmir [dot] singh [at] relianceada [dot] com H block , Sarita
Vihar-110076 
Tagore Garden Manish Mittal 8010584273 Manish [dot] A [dot] Mittal [at] relianceada [dot] com B 3 Paschim Vihar, Near
GD Goenka La Petite
School-110063
Uttam Nagar Vaishnav Pratap
Singh
9310639832 Vaishnav [dot] Singh [at] relianceada [dot] com DDA E-pocket, Binda pur,
Uttam Nagar-110059
VikasPuri Rajiv K Gupta 9313553186 rajiv [dot] k [dot] gupta [at] relianceada [dot] com H-block, Vikaspuri, Near 
Gurudwara-110018
Division Head (O&M) - Rural
Saket Mr. Rishi
K Sharma
9350261265 rishi [dot] k [dot] sharma [at] relianceada [dot] com D-block, near Sai Mandir,
Saket -110017
Vasant Kunj Rajesh Kumar 9312667428 Rajesh [dot] R [dot] kumar [at] relianceada [dot] com Bijwasan Complaint
Center Near Golok Dham
Mandir-110061 
Division Head (O&M) - Urban
Saket Subhanarayan
Prasad
9350261304 Subhanarayan [dot] Prasad [at] relianceada [dot] com D-block, near Sai Mandir,
Saket -110017
Vasant Kunj Mr. Sunil Kumar 9312782432 Sunil [dot] A [dot] Kumar [at] relianceada [dot] com Aundhariya Bagh, Opp
d-1, Vasant Kunj, Near
BSES Dispensary-110070

Brpl Offices

Consumer Grievances Process

Tier-I

  • Call at Helpline No. 011-39999707 (24*7)
  • Contact Customer Care Centre (Mon-Fri, 9:30am-5:30pm & Sat: 9:30am-1pm)
  • Online through complaint section on BSES Website or email
    at brpl [dot] customercare [at] relianceada [dot] com
  • Can also complain through BSES Mobile App
  • To report harassment, unethical practices or corruption related complaints-
    Email : brpl [dot] vigilance [at] relianceada [dot] com or call at 011-26273311
  • To report theft information Whatsapp 9555010022

If Complaint is not resolved timely, you can

  • Level 1- Customer care Officer
  • Level 2- Business Manager
  • Level 3- Circle Head.
  • Level 4- If you are still not satisfied with the resolution, contact
    Head (Customer Service)
    Email : brplhead [dot] customercare [at] relianceada [dot] com
    Address: Head -Customer Care, BSES Rajdhani Power Limited,
    BSES Bhawan, Nehru Place, New Delhi-110019

Tier-II

  • If your request not resolved, contact Customer Grievance Redressal forum (CGRF)
    Sub- Station Building, Sector V ,
    Push Vihar, new Delhi-110017
  • Tel: 011-8468952631/ 8468935702
  • Fax: 011-29564400
  • Email: cgrfbrpl [at] gmail [dot] com

Tier-III

  • If not satisfied with the CGRF order, an appeal against the CGRF orders may be
    filled with the "Electricity Ombudsmen" at the address:
    B-53, pashchimi marg,
    Opp. Tagore International Detail
    Vasant Vihar, New Delhi-110057
  • Email: elect_ombudsman [at] yahoo [dot] com
  • Tele: 011-26144979 .

SMS Service

To avail the below mentioned services, type corresponding
SMS Text & send to 5616107

Service SMS Text
Get Duplicate Bill BSESRP< space >DBIL
< space >your 9 digit  CA No.
Register for E-bill BSESRP< space >EBIL
< space >your 9 digit CA
No.< space >your Email Id
Get Last 5 Bill Details               BSESRP< space >BILL
<space>your 9 digit CA No.
For Bill Not Received BSESRP< space >BNR
<space>your 9 digit CA No.
Get Last 5 Payments Details BSESRP< space >PMNT
<space>your 9 digit CA No.
To register No
Current Complaint  
BSESRP< space >NC
< space >your 9 digit CA No.
To register Voltage
Fluctuation Complaint
BSESRP< space >LV
< space >your 9 digit CA No.
To register Meter
Burnt Complaint
BSESRP< space >MB
< space >your 9 digit CA No.
For PAN Number Updation BSESRP< space >PAN
< space >your 9 digit CA
No.< space >your PAN No.
For GST Number Updation BSESRP< space >GST
< space >your 9 digit CA
No.< space >your GST No.

Digi Seva Kendra (DSK)

Digi Seva Kendra
(DSK)
Serving Division Address
Nehru Place Alaknanda BSES Bijli Digi Seva Kendra,
BSES Bhawan Nehru Place
New Delhi-110019
Nehru Place
Nizamuddin
RK Puram Hauz Khas BSES Bijli Digi Seva Kendra,
33 KV Grid, Near Sewa Sadan,
West Block, SEC - I R.K Puram,
New Delhi - 110066
R.K. Puram
Saket Saket BSES Bijli Digi Seva Kendra,
33 KV Grid, BSES Adchini
New Delhi-11016
Vasant Kunj Vasant Kunj BSES Bijli Digi Seva Kendra,
Near Sector A, Pkt C, Opposite
D-1, Vasant kunj New Delhi-
110070
Paschim Vihar Mundka BSES Bijli Digi Seva Kendra,
Power House, A-1 Paschim
Vihar, Next to Milansar
Appartment, New Delhi-110063
Nangloi
Punjabi Bagh
Dashrath Puri Palam BSES Bijli Digi Seva Kendra,
BSES G2 - Grid Dashrathpuri,
Opp. Dashrathpuri Metro Gate
no. 3, New Delhi-110045
Dwarka
Maya Enclave Janakpuri BSES Bijli Digi Seva Kendra,
Hari Nagar, Maya Enclave
Near Ghanta Ghar, Opposite
Narayan Mandir, New Delhi
-110064
Tagore Garden
Vikaspuri Mohan Garden BSES Bijli Digi Seva Kendra,
BSES Janakpuri District Centre
Near Transport Authority New
Delhi-110058
Uttam Nagar
Khanpur Khanpur BSES Bijli Digi Seva Kendra,
66 KV Grid, Malviya Nagar,
M.B. Road Saket ND-110017

Download Forms

Address

BSES Bhawan,
Nehru Place,
New Delhi - 110019
Phone: 011-30099999
Fax Number: 011-26419833

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