BSNL 3G Customer Care No.
Company Name:
BSNL Toll free Number(s):
- 1800 4444 (Call/WhatsApp Support for FTTH broadband queries)
- 1800 345 1500 (Landline - From Other Operator Mobile or Landline)
- 198/1500/1800 345 1500 (For Landline, Broadband and FTTH Complaints)
- 1800 345 1504 (Broadband Complaint Booking)
- 1909 (DND from Landline / Mobile)
- 1500 (Landline/Broadband)
- 1503 (For Mobile Complaints)
- 1800 425 7007 (MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
All India Number(s):
- 94821 57007 (SMS Service)
Website:
Official Website Important Links
Helpline Number
| Sr No. | Service Name | For Any Enquiry | To Apply |
|---|---|---|---|
| 1 | BSNL Mobile | BSNL Mobile all India Helpline Number '1503' Number '1800-180-1503' |
Customer Service Center For Mobile |
Customer Care Numbers
| Sr No. | Service Provider | Contact No. |
|---|---|---|
| 1 | Landline | 1500 from BSNL mobile or Landline 18003451500 (from other operator mobile or Landline) |
| 2 | GSM Postpaid / Prepaid | 1503 from BSNL mobile or Landline 18001801503 (from other operator mobile or Landline) |
| 3 | Broadband | 1504 from BSNL mobile or Landline 18003451504 (from other operator mobile or Landline) |
| 4 | WLL / CDMA | 1502 from BSNL mobile or Landline 18001801502 (from other operator mobile or Landline) |
| 5 | Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc) | 18004257007 SMS Short Code for BSNL- 57007 SMS Other Operators- 9482157007 Email Id- ebenquiry [at] bsnl [dot] co [dot] in Leased Line Call Centre: 1800-425-1957 |
Toll Free Numbers
- Some of the services are available in select cities only. Please check the availability in your city (from BSNL telephones)
| Sr No. | Services | Numbers |
|---|---|---|
| 1 | PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel And Tarang phones) |
1500 |
| 2 | Kisan Call Center (for any queries related to agriculture) | 1551 |
| 3 | Emergency Helpline Number | 112 |
| 4 | Police | 100 |
| 5 | Fire | 101 |
| 6 | Ambulance | 102 |
| 7 | Billing complaint center | 166 / 1660-69 |
| 8 | Directory enquiry service | 197 |
| 9 | Telephone Complaint Booking | 198 |
| 10 | Emergency Relief Centre on National Highways | 1033 |
| 11 | Relief Commissioners of Central/State/Union territory | 1070 |
| 12 | Control room of District Collector/Magistrate | 1077 |
| 13 | Public Grievance Cell Telecom Circle HQs (BSNL Telangana) | 12727 |
| 14 | Women crisis response | 1091 |
| 15 | AIDS help line service | 1097 |
| 16 | Children in difficulty/ Child Distress Service | 1098 |
| 17 | National Directory Enquiry (NDQ) Service | 1583 |
| 18 | Maritime Search and Rescue control room of coastal guard | 1718 |
| 19 | Blood bank information Service | 1910 |
| 20 | Eye bank information service | 1919 |
| 21 | Change number announcement (Hindi) | 1951 |
| 22 | Anti Corruption Bureau Helpline | 1064 |
| 23 | Senior Citizen Helpline | 14567 |
| 24 | National Tele Mantel Health Program | 14416 |
| 25 | Cyber Crime Prevention for women and children | 155260 |
| 26 | National Customer helpline | 1915 |
| 27 | NHAI-Road Incedent Management Services | 1033 |
| 28 | Women And Child developmen | 14408 |
| 29 | Helpline for Drug Abusers | 14446 |
| 30 | Covid 19 Helpline | 1075 |
| 31 | UIDAI | 1946 |
| 32 | Helpline for Ayush Teleconferencing | 14443 |
Parent Article:
Comments
Very very POOR service
I recharged my mobile SIM by Rs.99/- on 8th June'22 which should take effect from earlier validity on 10th June'22. But alas ! my SIM gone to 'OUTGOING BARRED'. Since then still my SIM has no outgoing facility. Necessary complaint at BSNL call centre at 1503 lodged on 10th June'22 stating all the facts.And thereafter number of times I contacted 1503 but the attending persons have typical response with more or less same types :"...we are very sorry that you have not got the benefits of recharge. Please spare with some times.You will get the benefits very soon...." This I am hearing even on today 15th June'22. My mobile SIM is still has no outgoing. I am afraid the SIM may not go for incoming barred also as the time is knocking at the door. I became puzzled.
How can I contact you
Please pick up my call
Internet
My BSNL plan is Rs 95 I have 3GB internet plan but internet connection not worked.
BSNL my cell no. Inactive
Activate my no.
Poor Service
I have tried several times to contact BSNL customer service centre. No chance to connect them. I have recharged my mobile through netbanking and it was failed, but amount is deducted from my Bank account. BSNL is cheating their customers. This is why customers are losing the BSNL.
BSNL must to closed .. all
BSNL must to closed .. all employes of this company are lazy and loosers eating gov money ...and sleeping
Cheater
Bsnl is cheater company
Incoming not allowed
Outgoing and net is working after 365 plan.but incoming not allowed.please rectify.
Incoming not allowed
Outgoing and net is working after 365 plan.but incoming not allowed.please rectify.
I also recharge but BSNL not provide me service
Sir i request, please help my problem.
CUSTOMER service.
CUSTOMER care service ko 10 days se phone laga raha hu lekin busy hi aa raha he. problem kase solve hogi
Vare bad sarvice bsnl
My nambier in roming but net speed vare bad and poor others oprater net speed is bast ....BSNL net speed vare bad ....same same BSNL oprater......
My bsnl no not ni service
I want to reactivate my bsnl no xxxxx40962 .
Block my number
Recharge no responce
Customer care not respond
Customer care not respond and network very bad
Is CUSTOMER care in BSNL? NO
Is CUSTOMER care in BSNL?
NO RESPONSE.
very bad
I tried several times
Customer complaint
It’s very bad customer service
Unable to connect with customers after tried over the sevral tim
I am writing to this comment after experienced worst experience with BSNL..
Since more than 15 days keep trying to reach out still didn't get succeded to contact customer support team to fix my ongoing issues
BSNL Prepaid customer care number - not working
I tried calling BSNL customer care center many times but it is not working at all, not sure what kind of services our govt people are giving for prepaid customers. It is very difficult to identify the customer care number ? Can anyone send me the right number to dial and raise my complaint ?
Very WORST CUSTOMER service.
Very WORST CUSTOMER service. Its been nearly 20 times trying to detail the customer care on my problem. No one registered a complaint till now.
One lesson learnt is that should not opt to go with indian govt companies.. Simply eat our time, money and do nothing.
Very very poor connection and service
I have been the 3G subscriber of BSNL for the last several years and was hardly satisfied with its services. Of late the said services have been deteriorating and I hardly get through the messages in the desired speed and required manner. Despite the fact that all the bills are paid regularly the services are not improved at all. The agony is that bills are received much in time and in a prompt manner and it is being threatened that if bill is not paid in time, connection may get cut. Why not such promptness not in providing services. I most earnestly and with FOLDED HANDS request Your GOOD SELVES to ensure proper and prompt services of 3G ....
Poor enternet connection
Plz bsnl mobile company try to understand users demands and conditions.
not getting otp from banks for online transactions
I am not getting otp from banks for my online transactions.I checked with the bank and everything is fine .when i did the same with a different data provider I was able to get OTP.