BSNL Customer Care No.

Dear sir, please solve the network issue in my Location pin 827012(Sector 12). Network issue is very poor, so normal calling also affected.

Dear Bsnl team

One of my BSNL number has been disconnected, what should I do to get it running again?

My Number:-
Customer Name:- Santosh Kumar Singh

Please help me BSNL team.How to Reactivate my sim card.
I am live in Punjab.

This is regarding Karnataka zone. Broadband disrupted a week ago. Complainant registered in local BSNL office. Subsequently tried to register complainant in Bangalore Office. Nobody responds. Kindly instruct the concerned to expedite the restoration work.

Phone 0820 2570241

Mobile Number : xxxxxx2319
Payment mode : Prepaid
Plan : STV- 399
Recharge Date : 29.7.20(Recharge is successful Confirmed by BSNL via SMS)
Circle : Rajasthan(Alwar)_
Already one month have been passed. No one have taken any action to activate the Internet connection. In this reference I have given two e-mail to your help desk. Nothing has been done so far. I have also lodged a complaint to your grievance cell on 29.8.20 Grievance Registered Docket No. RAJ/CO/2020/14235 Date : 29.8.20.
While in the subject I like to mention here service of BSNL is not up to the mark. I have one Vodafone connection also. They are very efficient. So, I am once again requesting to activate my net connection without further delay

With regards
Debesh Ranjan Dutta

I'm from Maharashtra,nagpur...my complaint is not working an internet after installation the service...I registered a complaint on 21 june about not working an internet properly bt there is no gud outcome... whenever I called them up they always said that uh have to register a complaint first then your problem will solve but nothing happened...and not giving better response to our problems which is related to broadband connection and internet speed and always no internet is there when green light of internet sign is on..strange!!! After this they resolved this problem and network has been working gud for only 6 days and then same problem happen at Saturday night on 4july.. in additional with,there is not working an wlan light and no internet connection..so that I registered an complaint on Sunday bt after this day..I received a msg from bsnl that the problem was resolved bt in reality the same problem was not solved..again I registered the complaint afterwards received the fake msg of resolved then this incident occured 2nd time..they sent resolved msg bt nothing happens here...even a single problem was not solved...it's very frustrating...it's a request for taking some action on this problem... thank you

From past 3 days i am not able to access internet. Dialling customer care 1503 number it says that due to congestion call cannot be completed. I have been using BSNL from past 4years. Really i am so fed up with BSNL. I am using internet on regular basis to an extent of more than 3 GB per day. I have done 2 recharges. Also i have 2 BSNL sim. I will suggest not to use BSNL.

My mobile topup RS 100/- but call duration 5 or 6 minutes net balance 19 ₹ only sms not required what is this balance?

Sir/madam, I am recharged 399 Rs 3G plan , (unlimited voice (250m)per/day,2.5GB per/day 3G unlimited internet )plan recharged but my complaint why 3G internet not connected only 2G internet connection connected? . I am costumer care 1500,1503,1909,troll free also I try to 15 minute call duration but not attended two I try to not attended my mobile model SAMSUNG Galaxy A30 contact number bsnl no +9195××67××6×

Retrieve temporarily suspended bsnl postpaid service
I have paid the bill of rupees 1600.But still it is saying your number is temporarily suspended.

Name : Sajeev.K
Postpaid number :94xxxxxx13

I am having my own firm of Housing Loan at Nalasopara Dist.Thane i want to get connection of BSNL for the purpose of tele marketing for the my business on my personal name. Kindly give me the proper guidance for the same. awaiting for your prompt reply. or you can call me on 9892206905

Sir,

My BSNL Land Line Number 04702633273 is faulty since 16th April, 2014 and the very next day I had been registered the complaint in written to concerned exchange (Avanavanchery tel. exchange, Attingal, Trivandrum Dist, S. Kerala) and submitted over mobile message but I could not have any response to reinstate the problem yet. I had approached BSNL Asst. Divisional Officer, Attingal on 22.07.2014 and submitted a written complaint, unfortunately no one is responded so far and still the telephone is dead. Even if the telephone is dead the routine billing is still on from your side and I never lapsed to pay the bill yet. You may kindly take necessary steps to resolve the complaint.

Thanking you
Yours Sincerely
Vasudevan Pillai

It's well known that cash can make people autonomous. But what to do when someone doesn't have cash? The one way only is to try to get the loans or just term loan.

I have Huawei 3G data modem and i am using BSNL connection for internet.Since last 3 days its not giving 3G server or connection therefore my internet speed is slowing very down. Please let me know how to fix this or is there is something wrong with SIM or Modem.
THANK YOU.

helo I'm mehboob form Rajasthan
my mobile no is 7597038478
my balance deduct 2 time I'm call customer care nd
I'm submit my complen 25.5.2013
docket no is E25rj302147
plz refund my balance

Sir I was having basic phone 033-25825963 which was applied closure n Sep.2012 but till now no recovery adjusting my security. I now can expect a reply & kindly attend my complaint.

प्रिय अधिकारी गण,
मुझे अपनी शिकायत bsnl जेल रोड के कार्यालय में दुबारा दर्ज
करते बड़ा अरसा गुजर चूका ...

लेकिन मेरे मोबाईल नंबर ९४२८७ ६६३७६ पर अभी भी
जागते, ऊठते, बैठते, traffic मे हो या कही भी किसी हाल
में क्यों न हो .. व्यावसायिक कॉल या sms से त्रस्त
करते रहते हैं .

क्या आपके पास इनकी मुक्ति दिलाने की कोई गुंजाईश है ?

यक़ीनन मानिये कि- मै आपका शुक्रगुजार रहूँगा .

भवदीय

दिलीपकुमार दत्तात्रय चिंचवडकर
अन्त्योदय भवन,
रावपुरा, बड़ोदा (गुजरात )
पिन नंबर ३९० ००१

New connection applied but not received
Sir,
I sajiduz zaman has booked a laneline phone on 08-feb- 2013. But no connection has been given so far. while making an enquiry in the Ullubari BSNL office (Guwahati) they said that there is a technical problem .

Sir,kindly clear the problem and issue my connection as soon as possible which I am in great need for my business purpose.
My deemand Note no is : N11815306332
order no: 11815306236, customer ID no.: 3006963725,
Address: Heritage Book shop
Rajgarh link road 1, chandmari, guwahati - 781003

Iwas having basic phone 0120-2321939 which was applied for closure n feb 2012. lastly it was closwd 25-07-2012.after a few days i got notice of recovery certificate of rs 1508-00, after adjusting my security.
On enquiry , I come to know that BSNL has applied the bill of broadband which was never applied.I requested with the authority. greater noida office sent a manual note to gm noida for refund on 28-09=-2012 but all in vain.may I now can expect a reply or I .......kindly attend my complaint.

V K KANWARIA
63 ARSH COMPLEX ALPHA I GREATER NOIDA
88600 10800
63 ARSH C

I had applied for a broadband connection for my residence on 25th October 2012. After 5 days, 3 visits
and payment of a deposit, I was denied of the service, reason being the unavailability in that area.
The lengthy application form that I personally filled on the first day clearly mentions my residence
address where this connection was required. If the company is unable to provide service there, I should
have been told about it on the same/next day by email or phone which is also mentioned in the form.
Instead, the deposit was collected first without the knowledge of whether it is feasible or not. When the
company had no intention of providing the connection why was the money collected?

I had to visit BSNL’s office thrice at various locations and deal with your sickeningly rude staff. I wasted
my precious time, energy and money because of your company’s unprofessional ways. And now, I
have to follow illogical and inconvenient policies of writing a letter to cancel a service that was never
provided to me and expect me to wait for 60 days to get my refund.

No action has been taken by the Nodal Officer in Bangalore even after making several written complaints.

I have applied for the New landline and BB connection on 23/11/12, receipt Number BGLHLS012311200223 DATE 23/11/12, TILL KNOW I HAVE NOT GOT THE CONNECTION, WHEN I CONTACTED THEM NO ONE RESPONDED POSITIVELY, A MOBILE NUMBER IS GIVE TO ME BUT THE PERSON DOES NOT RECEIVE THE PHONE, NEARLY 100 TIMES I HAD CALLED THIS NUMBER, PLZ TRY THIS NUMBER 9448575500. NOW I DONT KNOW WHAT TO DO, I NEED THIS CONNECTION FOR MY BUSINESS. I REQUEST YOU TO HELP ME IN THIS ISSUE.

I would like to cancel my BSNL Landline services.
My Landline number is 0461-2330842.
My ACCOUNT NUMBER: 9016766908
Customer Name : SRI P THIAGARAJAN ASARI
Please call for further clarification : 8939703551

Sir,
Please deactivate the SMS premium/content calls, once subscribed and no services are now extended. so request to unsubscribe the SMS Content call service. Thanks in anticipation.
Cell No. 9442113161
Acc.No.501056826

SIR,

I am bsnl Prepaid Costumer. and I Have Online Recharge 108 to Mobile no. 9421839216 Dt: 25/10/2012 Time 11.00AM. but Balace are not Recharge to this no. but In my Account from debit 108 Rs. so pl see the matter and solve it. and pl refund my amount in my account. Do the needful and pl conform me.

Regd,
vijay shinde
Mob 9975445547

- message are not coming and going. This is prepaid SIM card. MY cell No. 9490364971

My Mob no: is 9447303277. I am getting unwanted SMS from BT-ITIMES and a duduction of Rs.10 per week for the last one month. The SMS is showing a link to unsubscribe, but it did'nt works. The subscription is not opted by myself. From the internet i got the site address and is provided by INDIATIMES. I send an SMS to Unsubscribe to 58888, but i got a reply that : "Sorry you have not subscribed to any service" but still i am getting these unwanted SMS and deductions from my account.

Pls look into the matter and do the needful to stop such unauthorised subscriptions / deductions from the above service provider.

please check and remove my service of jokes pack.. as I did not request same and please remove this service immediately..

Tried to call call center but call is getting disconnect

Mobile No.: 9412900803

reg,
Suman Ghai

Saveral complaint riased at call centre for resolution of my connection for BSNL BROADBAND Link Breaking frequently but still not resolved 0612-2680448.

Sir,
I applied for shifting of my telephone no.26550669 on 22.08.2012. i want to know the stauts.

i port my number to bsnl prepaid and i cant change back to Vodafone why is this, and your service is the worst service i cant sent text messages on roaming and as well as recharge and u call your self a the best choice hell with bsnl, tell me how to change back to Vodafone. This is the worst service please anyone reading this do not use bsnl they are cheaters. I WANT TO PUT BACK MY NUMBER TO VODAFONE AND YOUR 3G IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

pl apply dnd on my phone no. 9408726502.
thanx

Dear Sir,

I am a prepaid BSNL customer and my Mobile No. is 9436691032. For the last few months from my above mentioned mobile number 9436691032, there is money deducted for Rs. 3/- every two days for stock service. But unfortunately, I have not given any request for this stock service. Repeatedly I have tried send my SMS for deactivation for the stock service the message center has not given any response. So kindly take necessary steps against the Message center No. 54000003 for immediately deactivation of stock service from my Mobile number 9436691032.

DEAR SIRS,
I HAVE A PRE PAID MOBILE CONNECTION-N0.9495336478.FROM THE BEGINNING ONWARDS I AM USING THE SAME WITH OUT ANY COMPLAINTS. NOW I AM IN SAUDI ARABIA. THE NUMBER IS NOW USING MY WIFE. NOW A DAYS I AM TRYING TO CONTACT HER IT SHOWS THE USER IS OUT OF COVERAGE AREA ALWAYS. SHE WAS STAYING IN THE HEART OF CITY OF ERNAKULAM-KALOOR. KERALA. ALL OTHER PEOPLE ALSO COMPLAIN ABOUT THIS. I AM ALSO FACING THIS PROBLEM ALWAYS. ATLAST I CAME TO CHANGE THE NUMBER TO AIRTEL. LAST WEEK I HAVE SENT THE REQUEST TO AIRTEL AUTHORITIES. STILL NO REPLY FROM YOUR PART. TIL TODAY. SO HEREBY REQUEST YOU TO CHANGE THE PORTABILTY TO AIRTEL AT THE EARLIEST. YOU KNOW THE MENTAL WORRIES I AM SUFFERED HERE IN SAUDI TO CONTACT MY WIFE?
SO PLEASE DO THE CHANGE WITH IMMEDIATE EFFECT.

THANKING YOU ,
AND AWAITING YOUR EARLY ACTION IN THIS MATTER.
PLEASE SEND ME A REPLY TO MY E-MAIL ID- remesanmanakkal [at] gmail [dot] com

SIR, DAILY SMS COMING FROM YOUR SAIDE ON MY MONILE NO. 9403964671 THE RS. 5/- CHARGES OF CRICKET INFORMATION, THOS SMS COMING MY MOBILE TWO -THREE TIMES IN DAY, BUT I HAVE NOT GIVEN ANY TYPE OF REQURMENT TO YOU OR NOT TAKEN THE PERMISSION FROM MY SAIDE PLEASE TAKE NOT AND MAKE THE NECESSARY ACTION FOR THIS. WITH REGARDS.

P.V.SOMKUWAR
M-9403964671

Hello Kulkarni Sir,
I don’t know whether you are giving me answer of not, but still asking to you.
I am Ashish Bind, a user (9421747582) of BSNL (really REGRET to choose BSNL), yesterday 9th April 10, 2012 at 8:15 PM approx I call to our customer care center. Check my call duration for the mention date.
First I waited to connect the CC approximately 10 – 15 min (are you satisfied with this timing for general user to connect to CC?), then I asked him 1 simple query i.e.
Why my SMS vouchers take more than 2 days only for receiving sms package confirmation?
But he unable to give me answers, what the hell is going on with this useless customer care!!!!
Then he transfers my call to his SENIOR (Useless) person, now my waiting Journey started for more than 45 minutes!!!! Again hell the senior person who is waited me. Are we useless like your CC?
Sir, I want to ask you, are you really waited for 1 simple question more than 45 minutes? BUT STILL that senior person NOT RECEIVED MY CALL and then I decided to quite.
Then I again do the same procedure next time.
Then again your CC received my call. Now at that time I want to talk with senior person with angrily. Now somebody told to CC hold my call (I heard), is this CC really educated?
I have few queries to you,
1. Do you think I am mad for waiting someone useless senior person more than 45 minutes?
2. Why you’re so called CC person not given me 1 simple answer?
3. Are you really satisfied with this Service rather are you really wait for somebody in your life only for receiving your call more than 45 minutes?
4. What the hell is going on, just look at the other operator’s service e.g. Idea.
5. Why my call drop is happened again n again?
6. Give me any reason why I not use other service?
7. Why BSNL service is the most most THIRD CLASS SERVICE IN THE WORLD?
I am looking forward to you as genuine BSNL officer who can reply me.
Your feedback will really appreciable.

Your’s
General user who waited more than 45 minutes for 1 query.
Ashish Bind.

Actually my Phone is not working Since mid December 2011. After waiting for about 10 days I booked complaint thro' sms to 9444599999. I received confirmation also. BSNL Personal repaired it only in march 1st week after my persistent call. Within 10 days again the phone is not working. I am booking in thro' net in general complaint page and also to 9444599999. Thing is that I am not getting any confirmation thro' SMS and I think booking landline complaint in general complaint page is not taken. I went BSNL Customer care and booked the complaint on 16.03.2012. BSNL personal made a token visit on 18.03.2012. That is all.
I tried to track the complaint thro' BSNL Portal. No use. It is not registering my name, instead asks to got chennai.bsnl.co.in.8181. That site is not opening at all. Surely BSNL not accustommed with online transaction. Inform you if any improvement

my bsnl landline incoming is not working for the past 25days. i complained 15 days before. but no response. landline no.24825731 plz call my personal no: 99529 88249

The only thing that will be constant without any improvment and making much complication is BSNL services. Better BSNL may close down all their operations and let the other service providers concentrate in the market. The new site for bill payment, duplicate bill copy (Chennai Telephones) is absolutely useless and I hope if a blind, deaf and dump person works on this portal, this would have been even worthfull.

To,
The Div Engg
BSNL

This is Central Govt Office having land line No 020-25533430 with broadband fascility.
Our our broad band connectivity was unavailable from 2 months.We have continiously making online coplaint to bsnl but no one taking care.
Please do make individual attention and solve the problem at the earlist.
M D
SFAC
020-25533430
9421055856
Email:gdbhadane [at] yahoo [dot] co [dot] in