CRED Customer Care

Hi,

I have be paid my CC bill regularly by using Cred app this time while doing the payment I got a error saying not successfully done and I tried again and then payment was successfully. But in my account amount got deducted twice, now it's being more then a days still I have not received .
please check and slove our call 99*****6801

Dear team,

I will pay my RBL CREDIT CARD bill Rs.19992 for 31/07/2021but facing error transactions failed payment return to 2 to 4 days but still
Payment not return credit for my ICICI BANK.

So when payment returns in my account
Much time…

Regards,
Dixit Dhola

Today I made 16331 payment by but network error cred app show mi retry for this payment then I have made second time same payment, but cred history of payment 16631 of my payment made by me is missing of his history & after complain it not show, And bank deducted this amount twice time in my account, So please refund these amount as early as possible.

I have paid rent 10000/- on 04-08-2021 morning at8.48am from AXIS Card but amount is not yet credited. but deducted from my account

Thanks & Regards,
MAHIPAL DELU

I have paid rent 30,000/- on 31-07-2021 afternoon at 6.57 pm from Hdfc credit Card but amount is not yet credited into Landlord account and in notifications it's showing as amount will be credited in one day. HDFC has given written confirmation as transaction is completed successfully with transaction id 012582. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.I really appreciate your team if you can do this immediately on high priority. In this covid situation, if you introduce features in live without testing, this will create bad impression on cred app. customers will struggle a lot whoever use this app due to this delays.Thanks & Regards,
Swamy Jadala

Dear team,

I have initiated a transaction on 30/06/2021 from my ICICI Bank credit card of rs. 14,400/- into landlord's ICICI Bank account with order ID :- Q9L8XY9WDV3J it's debited from my card but not reflecting in landlord's account. Since that day it is showing your amount will credited in 1 day but till now there is no update in transaction status.
Hence i request you to please look into the matter and do the needful ASAP.

SIDDHARTH JINODIYA

I have made payment of 40514rs against my credit card bill on 30 Jul 2021. Till the time is is not reflected in my HDFC credit card.
Could you please check the status. Please provide contact no ao that I can take follow up for the same.
As per HDFC bank customer executive, they haven't received any amount against my bill from cred application.

I hade a online payment Rs. 49, Date : 26-07-2021, the same was not successful, but the amount of Rs. 24372 was Debited from my account to DreamPlug TECHNOLOGY pvt Ltd. and this transaction I have not authorized its a fraud please check and refund my amount as soon as possible and against this case i hade already made FIR and also complained in Cyber crime beauro it is a request to u please co-operate and refund my amount

I have paid rent 3500/- on 24-07-2021 morning at3.30am from ICICI Card but amount is not yet credited into Landlord account and in notifications it's showing as amount will be credited in 16min. Icici has given written confirmation as transaction is completed successfully. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.

Thanks & Regards,
ASOKAN.P

I have paid rent 140000/- on 15 July morning from cred app using my icici bank credit card. The whole amount is deducted from my card but not yet credited into Landlord account. It means the whole amount is stuck with cred. Now I have an humble request to you, kindly send the complete amount in landlord's account as soon as possible.

Regards
Raghbir Singh
8699,409,407

23708 ammount 2 time debited from my account

I had paid the ammount that's not credited in to my credit card but this ammout debited from my Kotak Mahindra Bank account

I request to owner of cred manager that ammount back credit in my Kotak Mahindra Bank account soon

When I paid the EMI amount in advance it turns automatically in to Overdue for no reason, recently I have tried to apply more personal loan,then it says cred money is not available for you.only then I realised this could be due to Overdue..how on earth if we pay EMI in advance and it ended up showing overdue and unable to avail for new loan

All:

I have paid rent 12,000/- on 05-07-2021 afternoon at 1.43 pm from kotakbank Card but amount is not yet credited into Landlord account and in notifications it's showing as amount will be credited in 16min. HDFC has given written confirmation as transaction is completed successfully. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.

I really appreciate your team if you can do this immediately on high priority. In this covid situation, if you introduce features in live without testing, this will create bad impression on cred app. customers will struggle a lot whoever use this app due to this delays.

Thanks & Regards,
Santohi Bharti

I HAVE JUST MADE A PAYMENT OF MY CREDIT CARD BILL OF AMOUNT 3875.73 RUPEES.

THE MONEY HAS BEEN DEBITED FROM MY BANK ACCOUNT

THE MONEY HAS BEEN DEBITED BUT TRANSACTION SHOWING FAILED. REFUND HAS NOT HAPPENED AND IT HAS NOT BEEN CREDITED TO MY CREDIT CARD AS WELL

kINDLY SOLVE THIS IMMEDIATELY

I have payed of Rs.14724.12 via CRED on 3rd July 2021 but still showing not payed in my credit card account but amount deducted from my account on the same day so kindly look into the issue and it on priority.

I have payed to cred my credit card bill but not received to my bank or credit card and today is last day.who is responsible for late payment charges

Rs 295 is debited in my account for insufficient balance in my account. But I paid the amount in advace. What's happening here

Dear Sir/Madam,

I have raised an issue regarding debiting of credit card bills twicely.
Today, after three days, I have received the excess amount which was debited wrongly.

This is the customer support as a customer we all are expecting.

Thanks to the customer support team of Cred.
Thank you all to team Cred App.
Thank you very much.

Regards,

Akhil P U.

I paid credit card bill on 24.06.2021. in three transactions one transaction got failed.i contacted with bank for the amount but they said that no any amount hasn't been reversed till now. I make request on cred app but no any solution has not been made. You are requested to make solution and credit the amount in my account.

I made a payment for my credit card, but twice the same amount deducted from my account.

Hi Team,
I have paid rent 1,77713/- on 21-06-2021 evening from HDFC Card but amount is not yet credited into Landlord account and in notifications it's showing as amount will be credited in 16min. HDFC has given written confirmation as transaction is completed successfully. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.

I really appreciate your team if you can do this immediately on high priority. In this covid situation, if you introduce features in live without testing, this will create bad impression on cred app. customers will struggle a lot whoever use this app due to this delays.

Thanks & Regards,

I made payment of ₹139157 on 18/06/2021 using cred application. But there was some error in application and because of same the payment was failed and my saving account got debited with same amount in favour of Cred.And now still the payment not refunded,It is not a samll amount if you can duduct the amount instantly then you have to return the amount instantly so the customer can make a payment again to prevent the late charges and all,Is Cred going to pay Late payment fees, Interest amount from the day i used it???? Worst part of Cred is there is no number to call them. WILL I GET QUICK RESPONSE OR SHOULD MAKE YOU FAMOUS ON EVERY SOCIAL MEDIA SITE?????????????

Waiting for your reply

Mohit Chaturvedi

I paid my credit card bill on 9th June, 3 days earlier than my due date from CRED app. It was settled in 11 seconds as per CRED notifications. Still HDFC Bank deducted same amount from my savings account. That means money sent from CRED is lost and there is no way we can contact or get our issues resolved. In such a time in India these companies are cheating taxpayers and their hard earned money is used for their benefits.

I made payment of ₹ 8200 on 17/05/2021 using cred application. As per cred application payment is successful but the amount is not yet credited to my credit card account. this are fraud application.

Dear sir
I had paid rs. 30000/- dt on 4/5/21 but amount not reflect in my credit Card till now
Please resolve my issue ASAP

Dear sir/madam,
On 31 st may 2021 I have pay credit card amount 23700 through credit app two time it's debited from my account credit card bank got amount only one time.
Please let me know how I will get my amount back witch debited 2 time
Regards,
Kashinath

i paid approx. 47000INR for my SBI card through CRED but the payment is still not reflecting after 2days.
i got a message from CRED that it will be done with in an hour but still nothing.

i have recently started using CRED and don't want to stop using this APP but please resolve my issue at the earliest possible otherwise i will be farced to make a formal complaint and uninstall this application.

Team CRED, please help.

Regards
Bhanu

Hi, I need to change my contact number. please help

Hello

I have made the payment of Rs 10000 for Axis Bank from CRED on May 8th 2021...But it is not reflecting to my Credit Card...Could you please help me out on this and Return my money so that I can move forward

have made a payment of Rs 66800/- to my axis Bank credit card on 08/05/2021, however the same is not reflecting in my credit card account. I have checked the status on cred app it's showing processing.

Request you to Please check and settled my payment on urgent basis.

credit card amount not credited even after 1 day of payment
This is really the worst experience for me so far from the Cred app. I made my SBI credit card payment of Rs. 100000 on 08/May/2021 but it is more than 4 day now it is still not done and has been debited from my account. I am worried as the due date for paying the credit card amount is on 10/may/2021 and if it is not paid on time my cibil score will go down and I will be defaulter. I am planning to file a fraud case against CRED if my amount is not refunded by 10/May/2021.

The bill payment made at 11 a.m. today does not appear to have been credited to the account yet

I made the payment of 18500 on May 8th 2021 in my axis bank credit card amount debited from my bank account, and today is 12th may 2021 till now payment is not settled in my credit card. I'm worried about my money as there is no contact number so that I can direct contact with customer service. I send the email but getting a system generated reply, same its happening in app and whatsup. Please update the payment in my credit card or return it in my bank account.

I pay my credit card payment through the cred app on 9 may amount rs 16541 whose card 4 digit no. Is 0755 but payment not updated.. so what i can do

Hi sir/madam
Please confirm why did not update my rbl credit card payments.

Please confirm earlier to me. Because intimate to extra charges.

Thanks
Satyendra Singh

Sir maine 8/5/21 ko apne axis credit card ka bill pay kiya tha lakin vo abhi tk pay nhi huya h na hi paise refund huye h pllz sir help me pllz btaye mere bill ka paisa kha gya

My account was debited by 40,133 on 8/05/2021 but still till 10/05/2021 it was not credited to my Sbi credit card and by auto swipe my account was again debited so I need refund of by 40,133

This is really the worst experience for me so far from the Cred app. I made my SBI credit card payment of Rs. 64354 on 06/May/2021 but it is more than 1 day now it is still not done and has been debited from my account. I am worried as the due date for paying the credit card amount is on 09/may/2021 and if it is not paid on time my cibil score will go down and I will be defaulter. I am planning to file a fraud case against CRED if my amount is not refunded by 08/May/2021.