E-Catering Customer Care No. 1323
Toll free Number(s):
- 139 (Railway Enquiry /Public Grievances)
- 138 (Customer Helpline Number)
- 182 (For Any Security Related Assistance)
- 1512 (All India Railway Helpline Number, All states - 24X7)
Website:
Official Website
Website:
For Reservation Enquiry
Website:
For lodging complaint (RailMadad) - ecatering [dot] customercare [at] irctc [dot] com (For General Query)
Customer Support
- You can order food online through WhatsApp at 8750001323
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Important Links
Refund/Cancellation And Complaint
- For any query related to return, cancellation or any complaint, you can contact at 8750001323 or mail at ecatering [dot] customercare [at] irctc [dot] com .
- For cancellation, you can make a cancellation within 5mins from the booking time.
- Refund for online cancellation, you have to make a claim of refund, and refund will be initiated within 72 hours.
- For more information, please read .
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