Indian Railways Customer Care No. 139

What to do if someone needs water on an urgent basis, will the railway department take the responsibility l There is no water facility at Dalgaon station It is l There is proper water supply for the staff but those who are running the railway department do not need water.
I have complained many times before with railmadad app to no avail.
Iam a regular passenger

Train no 11013 lokmanya tilak to coimbatore starting date 07-09-2024. complaint date 08-09-2024 morning breakfast food quality not good unboiled idly and vada selling, unreserved passanger travelling at AC coaches I cannot go bathroom very difficult that area fully unreserved passanger. No one not control. catering services also not good very high rate selling quality also not good.

With reference to above subject I am writing this mail regarding Railway counter reservation ticket booking system at Mumbai Bandra Terminus .From last two months at Mumbai Bandra Terminus Railway counter reservation tickets of four Months opening, Tatkal sleeper ,Tatkal AC were daily easily booked by Ticket dalal with help of RPF staffs .At Bandra Terminus if you want get counter reservation ticket of four Months opening, Tatkal sleeper ,Tatkal AC reservation ,you have to stand in three different queue of four Months opening, Tatkal sleeper ,Tatkal AC reservation prier to one day of booking ,then at 11.00 am in morning RPF Staff will take camera photo of those people who are standing in three different queue .Same day in the night at 10.00 pm RAF Staff will make number wise entry in their register of those people who were there in queue in their camera photo taken at 11.00 am in the morning .then next booking date people will stand in queue as per RPF staff register entry of their name at reservation ticket counter at 8.00 AM . What local ticket dalal is doing daily keeping his one man in the night in three different queue for 4 Months opening, Tatkal sleeper ,Tatkal AC reservation ,when at morning at 11.00 am when RPF Staff take camera photo ,there is always daily this dalal men’s face in camera photo in standing in 1st number in the queue as there is only three reservation ticket counters window at Bandra Terminus ,So this dalal men daily easily getting confirm Railway counter reservation ticket of four Months opening, Tatkal sleeper ,Tatkal AC ,others people standing 2nd number in queue will get waiting tickets, as only first three people standing in three different queue will get confirm reservation tickets .Same tickets this dalal men’s are daily selling at black price to other passengers .There is local six to seven men’s of doing this openly black ticket business including dalal leader Bablu , local two rickshawala ,one street Cloth seller , Anand cloth store seller at J.P.Raod . All RPF Staff knows this dalal men’s black ticket business but they have not taking any action against this but they are helping them in this business .If you checked daily camera photos taken by RPF Staff at11.00 am in the morning & CCTV Camera at Bandra terminus, you will see daily this dalal men’s photos from last two months . I have witness of this when I was standing in queue for counter ticket reservation in last two months. This dalal men’s black tickets business has damaged Railway’s name, So before anything more Railways name damage please take action against this of your in site & out site people

AC set too cold on maveli express 16603 from managalore to Trivandrum. dated 6 th April ,Send an SMS using PNR number and waiting for someone to come and fix this!

I am travelling to Hyderabad in vande Bharat from Bangalore. Dry vegetable which was served on this train today had a stale smell and the person who was serving denied it whereas even co passengers admitted that food smelt stale.

Sir, I am traveling from oune to miraj. I went for urinal. Toilet incharge is taking money even on board " urinal is free" is written. So kindly request to take action against all toilet incharge.

Sir,
Travelling in 12311 from Sonipat to Kalka B2/28, PNR No. 622418xx55 Now reached Chandigarh. Journey almost completed. No ticket checker come. No Blanket, No Pillow, No Linen provided. Please suggest action against coach attendant.

Train no. 12466 coach B4 Ranthambore express is full of general ticket people. TT is assigning them slips and allowing them to sit in the 3AC coach. Please do the needful. We are travelling with family together after 4 years. Reserved seats 3 months back. Not for this inconvenience. Do the needful as soon as possible

Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful

Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful

Hello,
I m traveling in 1st class in 12369 kumbh express, cabin and coach is very old, but it is private cabin so no problem for this, but bathroom too much dirty, flush not working, no water in washroom, no cleaning. Too much smell in wash room and others area, no wash besin out side of washroom, just for hand wash we have to go in washroom there no water.
Every time We going in 3ac for using bathroom and wash besin

Very poor service h hamre relwe ki koi bhi train kabhi time se nhi chalti chahe din ho ya rat bus kiraya bas badhate rahte h or koi service nhi h itna kharab rahega to hamari ya hamare Desh ka kya hoga Samy bahut mahatv purn h fir bhi hamare Desh m kisi ko koi fark nhi padta isi ki wajah se hamre yha koi bhi vikas nhi hota na ho kabhi hoga ydi isi tarike se raha m abhi train no.12854m Safar kr raha hu joki bhopal se durg chalti h y train katni South se new katni jaction 2 ghnte se khadi h

Train no- 18626 Hatia patna purnea court Express compartment B2 is full of unauthorized passengers. Kindly look into this problem as soon as possible.

I am travelling in Howrah Hyderabad East coast express A2 coach. After paying a good amount for Second AC there is no water in the flush tanks. The tap water is available but no flush has water. How does the railway expect the people to travel. People are forced to use the toilet without water. There is still a half day left to reach Hyderabad. How should we manage in the morning when all will be using toilets in full flow without the flush tanks not working?

Hello,

The pay and use toilet near platform no.17 is charging Rs.5 from every person using the urinal while as per the price chart displayed there, the urinal service is free.

I also tried to communicate with the RPF at the enterance but he couldn't help me.

Kindly look into this asap and do the needful as the people working there are behaving like goons for the money saying, "jisko bolna hai bol de" which is a question mark on the credibility of railway station management and also the law and order.

Regards,
Sashi Das

Why Indian railways not maintaining scheduled time.. train no 12503 hamsafar express avarage late by 6 hours.. never it comes on time. Why Indian railways giving time chart for trains.. you can check this train status of last 6 months always late by 6 hours..

I m travelling in S1, Ranikhet Express (15013)
5-6 people are abusing and making nuisance please help i m with my family i m not feeling safe here!

Train no 18047 vascodagama-amaravati express compartment S8 is full of undeserved passengers. Kindly look into this problem as soon as possible

Hello,

I am travelling in S1-53 (on 23-Feb-2023) (PNR-4863 806 989) compartment of Train No 12295.

The train is running full. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. There is no presence of RPF and Ticket Examiner was also not available.

Kindly help us travel safe.

I am surprised to find such a scenario in South Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful. Thanks!

My mother was travelling from Kanpur to Pune and I came to station for dropping her out . The train name and number is Lucknow Pune Express(11408) ,DATE-29/12/2022,TIMING-8:20AM-8:30AM. Ijust want to say the train speed on the platform was beyond limit..I got badly injured due to high speed of the train and apart from it 4 other people also got injured due to loco pilot mistake. One of them got head injury and because of which he suffered seizure.Their was a incharge at the back side of train compartment whose was waving flag his name is Mukesh Jhargripa (jhasi) and one rpf was also there but he also did not take any action
SIR IT'S MY REQUEST FROM YOU TO LOOK INTO THIS MATTER.

I have lost my wallet during journey. In wallet my documents are there, along with money and train ticket.
Please help me to find out my wallet. All the important docs are there inside the purse.

Thank you
Hk Gour.

I started my journey from H.Nizammuddin dated 09 Dec 22 with train no. 22634 with coach B1 seat no. 55 but Tilly today morning on 10 Dec 22 ,all the facilities including light,laptop and movie charging not available. I had made a complain also but Nobody came from night to till today.

The AC train has nt and it is nt allowing to cancel the ticket as the train time has passed. I am nt able to cancel the ticket and the person seating at the counter said it cant be done as the time has passed. It is nt fair as the train has not arrived.

Hi,

I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Nikhil

Very Good Morning
I have Seasonal Pass From Bokaro Steel City To Ranchi. When i go for renew that ticket they told me to go and renew it through ATVM machine.
When I complete all process and also complete payment. I get blank Tickets.
And Then i go to counter and told then my problem. They answer me that i am not able to help you. Due to which, I am facing lots of problem.Please help me.

DAILY ADILABAD TO TIRUPATI TRAIN KRISHNA EXPRESS IS RUNNING LATE.WE HAVE BOOKED ACCOMDATION IN TIRUPATI.ITS BECOMING PROBLEM BY LATE OF TRAIN.PLZ LOOK INTO THE MATTER OF RUNNING KRISHNA EXPRESS ON TIME

Sleeper class travelers are facing problem, because of general ticket person are traveling in sleeper class , ticket collector is also helpless in this situation, we argue with TC but he has told us that you have give complaint against them in online portal ,we are requesting u to take care of thos traveler who are traveling without sleeper class ticket,they should be published as soon as possible,and plz don't make sleeper class has a general class , India railway

I'm travelling in 17488, AC isn't working in the coach B6.. it's the second time since we got in train. Kindly check immediately and resolve...

No water in S5 17225 , toilet

S2,77 charging point not working

i cut my ticket 26/05/2022 in irctc official website in RAC but i cancel my ticket before 2 day but my money not to be deposit orginal payment mode so plzz i request fastly add my money in paytm account
thank you

Fans in Coach NO S4 Train NO 12940 are not working.
It's very time. Please start the fans immediately.

TRAIN No. 18237 chattisgarh express S5 seat no .3 and 6 charging point is not working. Please solve the problem.

2 passengers in train number 22664 seat number 63 of coach s6 havung an rac ticket not letting a girl sit on her confirmed seat 64 and making new rules and quarreling with the passengers all around and making a train whole mess.
Request @railmindia to take an action at this immediately since the girl is in trouble and cannot move due to her knee pain

Dear Sir,
Train main charging point kharab hai. Or phone main charge nahi hai. Train no. 12397 Mahabodhi Express B1 63

In 2021 some rude and samless people worked i. Indian railway i am travelling from jablpur to delhi by train No:-02126
I said to Tc please send cleaner to clean bathroom area and rudly said why i am say this my not duty and do agrue with me and said if you are one father son then you do anything against me and he said proudly . Kindly take action against tc of 02127

People occupied the reservation compartment without proper reservation, the train is crowded especially S5 train no 06250 dated 11-07-2021. I am traveling from BHP to KCG

I have booked my bike (Bullet 350 ES) PB65AY2794 from UMB to LKO. The date of booking was 9/11/2020. But till now I have not received and even not got information regarding the same.

Mera name Anil hai Mai ticket wetting nikala that confirm nahi ho pata hai
Bad me tatcaal nikala fell hogya rupaya wapas nahi aaya hai help mi

Hi Team,

I want to come from guwahati to delhi anand vihar railway station with my wife and son(six month) so i just want to know will i go for 14 days goverment quarentine center??