Indian Railways Customer Care No. 139
- 139 (Railway Enquiry / For All Public Grievances)
- 138 (Customer helpline number )
- 182 (For All Security Related Issues)
- 1512 (All India Railway Helpline Number, All states - 24X7)
- 1098 ( Lost/Missing Child Help)
- 1323 ( E-Catering/Book Meal)
- 155210 (Anti Corruption Vigilance helpline)
- 1800 11 132 (Another No. For Security Helpline)
- 1800 111 139 (For Suggestions/Grievances Related Services)
- 1800 111 321 (Another No. For Suggestions/Grievances)
- 97176 30982 (Feedback and Suggestions through SMS)
IVRS Menu: 139 (RailMadad)
- Press 1: For urgent medical or security emergency.
- Press 2: For enquiry like checking PNR status or Train schedule.
- Press 3: For complaint.
- Press 4: For refund and cancellation.
- Press 5: For facilities for divyang and women with special need.
- Press 6: For corruption and bribery concern.
Install App
Important Links
For Any Complaint or Suggestions
Sr No. | Name | Contact Number | Services |
---|---|---|---|
1 | Toll Security Helpline Number | 1800-111-322 and 182 | Provide speedy assistance to passengers in the event of thefts, harassment, pick pocketing or other criminal incidents on rail premises. |
2 | Toll Free Customer helpline number | 138 | The helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency, linen etc. |
3 | Toll Free Telephone No. | 1800-111-139 and 1800-111-321 | For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways. The facility is available 24×7 on these numbers. |
4 | Railway Enquiry Customer Care Number | 139 (Chargeable) | For PNR enquiry, Accommodation availability, Fare enquiry, Current train running position, IRCTC relevant information including information through SMS. |
Rail Enquiry on SMS 139
Sr No. | Service Name | Keywords |
---|---|---|
1 | PNR Enquiry | SMS "PNR <10-digit PNR number>" to 139 For example:PNR 1234588956 |
2 | Train Arrival/Departure Enquiry | SMS "AD<Train number> < Station STD code>" For example:AD 12852205 |
3 | For Accommodation Availability | SMS " SEAT<Train number><DOJ** ddmmyy> <Station from:STD code> <Station to:STD code><class><Quota>***"to 139 For example: SEAT 12561 020611 0542 0271 SL G |
4 | Fare Enquiry | SMS "FARE<Train number> <DOJ** ddmmyy> <Station from: STD code> <Station to: STD code> <class> <Quota>***" to 139 For example: Fare 12561 020611 0542 0571 SL G |
5 | Train Time Table | SMS "TIME<Train number> to 139 For example: TIME 14034 |
6 | Train Name/Number | SMS "TN<Train Name> or TN< Train number>" to 139 For example: TN Kalka Shatabdi or TN 14034 |
Railway Utilies Mobile And SMS No.
Sl. No. | Purpose of SMS | SMS format | SMS to be sent to |
---|---|---|---|
1. |
For Reserved Ticket Berth Status Enquiry |
IRPNR <10 digit PNR No.> Example : IRPNR 1234568888 |
139 |
2. |
For Train Arrival/Departure Enquiry |
AD <Train Number> <Station STD Code> Example : AD 12859 022 |
139 |
3. |
For Accommodation Availability |
SEAT <Train Number> <DOJ : ddmmyy> <Station from : STD Code> <Station to : STD code> <Class> <Quota> Example : SEAT 12561 010712 0542 0571 SL G |
139 |
4. |
For Fare Enquiry |
FARE <Train Number> <DOJ : ddmmyy> <Station from : STD Code> <Station to : STD code> <Class> <Quota> Example : FARE 12561 010712 0542 0571 SL G |
139 |
5. |
For Train Time Table |
TIME <Train Number> Example : TIME 12301 |
139 |
6. |
For Train Number/Train Name |
TIME <Train Number> or TN <Train Number> Example : TN 12301 |
139 |
7. |
To Spot/Locate Train |
Example: SPOT <Train Number> or LOCATE <Train Number> Example: SPOT 12561 or LOCATE 12561 |
139 |
8. |
For all the above |
HELP or RAIL |
139 |
9. |
For asking meal service |
MEAL <10 digit PNR No.> |
139 |
10. |
For Tracking Your Freight Consignment |
FNR <11 Digit FNR> |
8860622020 |
11. |
For cleaning of coaches during run of train itself |
CLEAN <10-digit PNR number>
|
58888 |
12. |
For Lodging Complaints |
Standard decent Message |
9717630982 |
13. |
For Security of travelling passengers specially lady travellers |
Standard decent Message |
182 1800-111-322 (Voice) |
14. |
For medical emergency, food/catering etc. & Suggestions |
Standard decent Message |
138 (Voice & SMS) |
15 | If a person does not have a smart phone then he can simply type | ERAILHELP <a custom message> and send it to | 56161 |
Coach Cleaning Request
Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number :
CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE SMS to 58888 or 9200003232
Sr No. | Service | Keywords |
---|---|---|
SMS Between 6:00 am to 10:00 pm | ||
1 | For Coach Cleaning | PNR <Space><10 Digit PNR><C> |
2 | For Linen | PNR <Space><10 Digit PNR><B> |
3 | For Watering | PNR <Space><10 Digit PNR><W> |
4 | For Disinfection | PNR <Space><10 Digit PNR><P> |
5 | For Electrical & AC | PNR <Space><10 Digit PNR><E> |
6 | For Mech. Repair | PNR <Space><10 Digit PNR><R> |
Freight Operation Information System (FNR)
- Check FNR Status (FNR Number: 11-Digit Number Printed on Top-Left of Railway Receipt (RR)
- For Parcel Services
Zonal Railways Contacts
Sr No. | Railway Contact Details |
---|---|
1 | Central Railway |
2 | East Central Railway |
3 | Metro Railway Kolkata |
4 | North Central Railway |
5 | North Eastern Railway |
6 | North Western Railway |
7 | North East Frontier Railway |
8 | Northern Railway |
9 | South Central Railway |
10 | South East Central Railway |
11 | South Eastern Railway |
12 | South Western Railway |
13 | Southern Railway |
14 | West Central Railway |
15 | Western Railway |
For Public Grievances Redressal
It is a web-based portal that allows citizens to lodge grievances against public authorities in India and states. For complaints related to any departments, you have to contact Centralized Public Grievance Redress and Monitoring System (CPGRAMS) .
Railway Board Directorates
Social Sites
- Bharat Gaurav Train Contact No.
- Central Railway Contact No.
- Chennai Integral Coach Factory Contact No. 044-2626 3091
- E-Catering Customer Care No. 1323
- East Central Railway Contact No.
- East Coast Railway Contact No.
- Eastern Railway Contact No.
- Indian Railway All State Enquiry Numbers
- Indian Railway Parcel Inquiry No.
- Indian Railways Forms Download Center
- Ircon International Contact No. 011-2653 0266
- IRCTC Train Ticket Customer Care No. 14646
- Metro Kolkata Railway Contact Numbers
- National Rail Museum Contact No. 011-2688 1826
- North Central Railway Contact Numbers
- North Eastern Railway Contact No.
- Northeast Frontier Railway Contact No.
- Northern Railway Contact No.
- Patiala Locomotive Works (PLW) Contact No.
- Railway Board Directory Contacts
- South Central Railway Contact Numbers
- South East Central Railway Contact Numbers
- South Eastern Railway Contact Number
- South Western Railway Contact Number
- Southern Railway Contact No.
- West Central Railway Contact No.
- Western Railway Contact No.
Comments
Train had started but chart not prepared.
Hi ,
I have planned onboard 12508 train on 30-Nov-2024 but train had started at source place yesterday and noticed that chart not prepared and my tickets are still showing as waiting list. Kindly advise how do I plan my trip.
Thanks
Train had started but chart not prepared for my PNR
Hi ,
I have planned onboard this train on 30-Nov-2024 but train had started at source place yesterday and noticed that chart not prepared. Kindly advise.
Train number : 12508
Running late Netravati express
16345 left ltt on 14 oct is running late by 3 hrs now. they have already gave side to 5 trains to go forward and is sidelined at different stations without any reason.
Station masters are not replying to any queries
Complain
What to do if someone needs water on an urgent basis, will the railway department take the responsibility l There is no water facility at Dalgaon station It is l There is proper water supply for the staff but those who are running the railway department do not need water.
I have complained many times before with railmadad app to no avail.
Iam a regular passenger
Inconvenience AC coach train LLT to CBE coimbatore express
Train no 11013 lokmanya tilak to coimbatore starting date 07-09-2024. complaint date 08-09-2024 morning breakfast food quality not good unboiled idly and vada selling, unreserved passanger travelling at AC coaches I cannot go bathroom very difficult that area fully unreserved passanger. No one not control. catering services also not good very high rate selling quality also not good.
Unreserved passanger & food quality
Train no 11013 lokmanya tilak to coimbatore starting date 07-09-2024. complaint date 08-09-2024 morning breakfast food quality not good unboiled idly and vada selling, unreserved passanger travelling at AC coaches I cannot go bathroom very difficult that area fully unreserved passanger. No one not control. catering services also not good very high rate selling quality also not good.
Train no 12701 6 members in
Train no 12701 6 members in last bogi one is handicap that too much taking marijuna ( ganja) pls help sir 1/08/2024 time 6:10 at Solapur station.
dalal get counter reservation Ticket at Bandra Terminus
With reference to above subject I am writing this mail regarding Railway counter reservation ticket booking system at Mumbai Bandra Terminus .From last two months at Mumbai Bandra Terminus Railway counter reservation tickets of four Months opening, Tatkal sleeper ,Tatkal AC were daily easily booked by Ticket dalal with help of RPF staffs .At Bandra Terminus if you want get counter reservation ticket of four Months opening, Tatkal sleeper ,Tatkal AC reservation ,you have to stand in three different queue of four Months opening, Tatkal sleeper ,Tatkal AC reservation prier to one day of booking ,then at 11.00 am in morning RPF Staff will take camera photo of those people who are standing in three different queue .Same day in the night at 10.00 pm RAF Staff will make number wise entry in their register of those people who were there in queue in their camera photo taken at 11.00 am in the morning .then next booking date people will stand in queue as per RPF staff register entry of their name at reservation ticket counter at 8.00 AM . What local ticket dalal is doing daily keeping his one man in the night in three different queue for 4 Months opening, Tatkal sleeper ,Tatkal AC reservation ,when at morning at 11.00 am when RPF Staff take camera photo ,there is always daily this dalal men’s face in camera photo in standing in 1st number in the queue as there is only three reservation ticket counters window at Bandra Terminus ,So this dalal men daily easily getting confirm Railway counter reservation ticket of four Months opening, Tatkal sleeper ,Tatkal AC ,others people standing 2nd number in queue will get waiting tickets, as only first three people standing in three different queue will get confirm reservation tickets .Same tickets this dalal men’s are daily selling at black price to other passengers .There is local six to seven men’s of doing this openly black ticket business including dalal leader Bablu , local two rickshawala ,one street Cloth seller , Anand cloth store seller at J.P.Raod . All RPF Staff knows this dalal men’s black ticket business but they have not taking any action against this but they are helping them in this business .If you checked daily camera photos taken by RPF Staff at11.00 am in the morning & CCTV Camera at Bandra terminus, you will see daily this dalal men’s photos from last two months . I have witness of this when I was standing in queue for counter ticket reservation in last two months. This dalal men’s black tickets business has damaged Railway’s name, So before anything more Railways name damage please take action against this of your in site & out site people
Lost phone
Hello
My Pnr no is 6638983XX8. Forgot my phone while I came down at dhanbad station was traveling from howrah to dhanbad.
Please check for the phone its very important
AC set too cold on maveli express
AC set too cold on maveli express 16603 from managalore to Trivandrum. dated 6 th April ,Send an SMS using PNR number and waiting for someone to come and fix this!
Rajdhani Turing into worst train to travel
I’m travelling by Rajdhani 12434
Coach: Highly dirty, don’t even feel like stepping in it’s so unhygienic, I had to request the attendants to cleaning it paying 10k for the tickets
Food: They served uncooked rotis and salt less dal
Toilet: Stinking and completely blocked. I had to call the attendants to clean it every time as the entire coach is stinking.
And the best part is I’m requesting the attendants to get it cleaned and they are like it’s not our fault it’s the fault of Indian Railways that they are not getting the coaches upgraded.
Not sure who is to help me with this but I lost 10K travel by this train.
Duronto and Garibrath are far better trains as compared to this one.
Vande Bharat food - stale smell ( Bangalore to Hyderabad)
I am travelling to Hyderabad in vande Bharat from Bangalore. Dry vegetable which was served on this train today had a stale smell and the person who was serving denied it whereas even co passengers admitted that food smelt stale.
Currently i am traveling from
Currently i am traveling from Vadodara to Beas through 12925 train and our sleeper seats are converted as general seats because no management was there. Lots of people gets in the train without any tickets. because they even know noone will ask them for the same. I am having 6 confirm seats still our seats rushed with 5-6 persons. Who will look into it. No one here to look into this issue not even TC not even any security person. I would request higher authority to look into this matter otherwise noone feel safe to trevel in such trains and we all ladies were not feeling safe.
Inconvenience
Some people came and sat on my seat, I let him sit but after the inconvenience caused to me, when I asked him to please go and sit somewhere else, he is refusing to go, I think maybe he has a general ticket and He came and sit on my seat in the sleeper coach.
Complaint against Railway management
Currently i am traveling from Patiala to delhi through 14508 train . After Ambala station my sleeper seats are converted as general seats because no management was there. Lots of people gets in the train without any tickets. because they even know noone will ask them for the same. I am having 2 confirm sets still my seat is rushed with 5-6 persons. Who will look into it. No one gere to look into this issue not even TC not even any security person. My seat number is SE1 , SE2. My name is Akshay Sharma. I would request higher authority to look into this matter otherwise noone feel safe to trevel in such trains
About all toilet incharge taking money only for urinal
Sir, I am traveling from oune to miraj. I went for urinal. Toilet incharge is taking money even on board " urinal is free" is written. So kindly request to take action against all toilet incharge.
Complaint against Accomodation
Iam booked a ticket from Kannur to Trivandrum.Train no.16345
Train 6 hours late due to some issues.
I enquired here kannur railway station for retiering rooms.
They are not willing to give the room because of cleaning issues.
Then what is the need of these rooms,
is this for only railway staffs?
No Blanket, No Linen, No Pillow
Sir,
Travelling in 12311 from Sonipat to Kalka B2/28, PNR No. 622418xx55 Now reached Chandigarh. Journey almost completed. No ticket checker come. No Blanket, No Pillow, No Linen provided. Please suggest action against coach attendant.
Pallavan Reserved coach filled with unreserved passengers
. Express 12605 today 14/08/2023 coach D10 seats filled with unreserved passengers. Unable to use toilet by senior citizens
Ex D 98
Complaint regarding filled S5 coach with unreserved passanger
I am Gourav Singh . I have brought 2 ticket in last 2 journey with 1 week in train no 14712 S5 coach. During the journey no one TC came in coach for checking tickets . All the coach filled with u reservations passengers like general coach.
Too much crowd in coach.
Very bed experience of journey
Totally wastage of money.
I request to railway plz improve it
Train late for more than 2 hrs
12813 Howrah Tata steel running late more than 2hrs on 5/8/2023.This train left Howrah station after 7:30 pm.I asked cause of late at inquiry but no response given.Waiting more than 2 hrs for a train to start from its starting station is horrible things.Railway services getting worse day by day.
Train late - more than 4 hours it’s horrible
I don’t why train is late more 4 hour, this is really irritating to wait for train more 4 hour at night time.train time is displaying wrongly
Still waiting a train like fool . Dear government we paying our hard money as tax so make improvements in train time. I don’t have word to say.
Your complaint number 139 still not working.
This is not way to work.
Train:14115 Name: DADN PRYJ
Train:14115
Name: DADN PRYJ EXP
Coach: S5
Seat:4
A woman sat in our reserved seat and is not moving.Please help.
Train no. 12466 coach B4
Train no. 12466 coach B4 Ranthambore express is full of general ticket people. TT is assigning them slips and allowing them to sit in the 3AC coach. Please do the needful. We are travelling with family together after 4 years. Reserved seats 3 months back. Not for this inconvenience. Do the needful as soon as possible
Reserved compartment look unreserved in vaigai train
I booked and travel in vaigai superfast express from Madurai to Chennai Egmore on 10/07/2023 in D11 coach seat 76 77.
No ticket checker come to check the passengers travelled. The coach has filled with unreserved passengers The passage & toilets are blocked. So many senior citizens are affected.
reservation coach having unreserved candidate
Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful
To much rush on Sleeper class coach
Train no 12168 coach S3
Why TC did not checked the ticket of every passenger. Lots of general people are traveling with this coach . Reservation people are facing lots of problems to go toilet
reservation coach having unreserved candidate
Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful
Unreserved peoples are in reserved coach
One of my friend Miss Arpita Patra is travelling on Bhubaneswar weekly sf express (20895). Many unreserved peoples are seating at her seat after she denied. Please do the needful. Train is so crowd. Even a person can't go to toilet.
Name - Arpita Patra
S2/22
Very Bad facility in First Ac of kumbh express
Hello,
I m traveling in 1st class in 12369 kumbh express, cabin and coach is very old, but it is private cabin so no problem for this, but bathroom too much dirty, flush not working, no water in washroom, no cleaning. Too much smell in wash room and others area, no wash besin out side of washroom, just for hand wash we have to go in washroom there no water.
Every time We going in 3ac for using bathroom and wash besin
Used bedroll
Travelling with shivganga from new delhi to varanasi. Coach no B4. All bedsheets are in used cindition. Complaint with attendent, but no action coz he is helpless having entire used lot .
Train raninig timely
Very poor service h hamre relwe ki koi bhi train kabhi time se nhi chalti chahe din ho ya rat bus kiraya bas badhate rahte h or koi service nhi h itna kharab rahega to hamari ya hamare Desh ka kya hoga Samy bahut mahatv purn h fir bhi hamare Desh m kisi ko koi fark nhi padta isi ki wajah se hamre yha koi bhi vikas nhi hota na ho kabhi hoga ydi isi tarike se raha m abhi train no.12854m Safar kr raha hu joki bhopal se durg chalti h y train katni South se new katni jaction 2 ghnte se khadi h
Unreserved passengers
Train no 12876 neelanchal express compartment S4 is full of undeserved passengers. Kindly look into this problem as soon as possible
Reserved compartment full of unreserved passengers
Train no- 18626 Hatia patna purnea court Express compartment B2 is full of unauthorized passengers. Kindly look into this problem as soon as possible.
Reserved department full from unreserved passengers
I am travels from ganga satluj express 13308 from ludhiana to ayodhya ji and i am suffering from the unsatisfaction from railway and their stafs because all unreserved passengers are allowed to reserved coach and we faced the issues in the compartment and uncomfortable
No water in toilets
I am travelling in Howrah Hyderabad East coast express A2 coach. After paying a good amount for Second AC there is no water in the flush tanks. The tap water is available but no flush has water. How does the railway expect the people to travel. People are forced to use the toilet without water. There is still a half day left to reach Hyderabad. How should we manage in the morning when all will be using toilets in full flow without the flush tanks not working?
Complaint
Sir
Sultan pur special ex. (04263-04264) is not going from Sultanpur to Varanasi. Please slove this problem.
Complaint against pay and use toilet
Hello,
The pay and use toilet near platform no.17 is charging Rs.5 from every person using the urinal while as per the price chart displayed there, the urinal service is free.
I also tried to communicate with the RPF at the enterance but he couldn't help me.
Kindly look into this asap and do the needful as the people working there are behaving like goons for the money saying, "jisko bolna hai bol de" which is a question mark on the credibility of railway station management and also the law and order.
Regards,
Sashi Das
Passenger related
Hi,i am travelling from bhuj dadar exp. 16 may 3.39 train no 20907, S5 cabin berth 1 and 4 .
With us one family is also travelling having 6 kids with them. Making so much nuisance in train , shouting like seating in their home. When i ask them to reduce the noise as its.distrubing they replied we will.not reduce ,, will remain same , as if u have prob change ur seat. And one of them talks very irrespectibly and male of this family was seating without shirt in public and using abusive language with family. I hope this kind of passenger related issues who r disturbing to others without any shame can be solved in travelling . There should be a kind of process to take.care of.this. ..
Thnks
Train late by 6 hours- always
Why Indian railways not maintaining scheduled time.. train no 12503 hamsafar express avarage late by 6 hours.. never it comes on time. Why Indian railways giving time chart for trains.. you can check this train status of last 6 months always late by 6 hours..
Because of the slack time in
Because of the slack time in schedule
Please Help !!!
I m travelling in S1, Ranikhet Express (15013)
5-6 people are abusing and making nuisance please help i m with my family i m not feeling safe here!
But not refund received
Hello,
I am travelling in S1-53 (on 23-Feb-2023) (PNR-9641 009 33O) compartment of Train No 12295.
The train is running full. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. There is no presence of RPF and Ticket Examiner was also not available.
Kindly help us travel safe.
I am surprised to find such a scenario in South Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful. Thanks!
Reserved compartment full of unreserved passengers
Train no 18047 vascodagama-amaravati express compartment S8 is full of undeserved passengers. Kindly look into this problem as soon as possible
Train no 12628 KARNATAKA EXP
Train no 12628 KARNATAKA EXP
compartment S4 is full of undeserved passengers. Kindly look into this problem as soon as possible
Yes same case for 12827
Yes same case for 12827
Railway complain
The contact no. which are provided are all either invalid, switch off Or unreachable. It means that we citizens are fooled by providing false informations.
Hello, I am travelling in
Hello,
I am travelling in S1-53 (on 23-Feb-2023) (PNR-4863 806 989) compartment of Train No 12295.
The train is running full. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. There is no presence of RPF and Ticket Examiner was also not available.
Kindly help us travel safe.
I am surprised to find such a scenario in South Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful. Thanks!
Disturbance due to unreserved passengers in reserved compartment
While traveling from Chennai Egmore to Madurai on 18.2.2023 by VAIGAI Express (S8) some of the unreserved passengers were travelling in the reservation compartment and do mischievous behaviour to the reserved passengers. There were no RPF or State Railway Police to control them.
Administrative authorities should take steps to control these things.
Rpf and police are ther to
Rpf and police are ther to take salary not to work and solve problems
No water in toilet and Ac is not working
Hello Sir,
Train no.-(03357) A2 coach (2nd Ac)
Please do something because no water in toilet and also Ac is not working please do something as soon as possible. We also tell the TC and care taker before 3 hours but till now they did nothing about it.
Thank you.
Regards
Vikram kumar
LOCO PILOT MISTAKE
My mother was travelling from Kanpur to Pune and I came to station for dropping her out . The train name and number is Lucknow Pune Express(11408) ,DATE-29/12/2022,TIMING-8:20AM-8:30AM. Ijust want to say the train speed on the platform was beyond limit..I got badly injured due to high speed of the train and apart from it 4 other people also got injured due to loco pilot mistake. One of them got head injury and because of which he suffered seizure.Their was a incharge at the back side of train compartment whose was waving flag his name is Mukesh Jhargripa (jhasi) and one rpf was also there but he also did not take any action
SIR IT'S MY REQUEST FROM YOU TO LOOK INTO THIS MATTER.
Southern Railways - not feeling safe in Train to Nagercoil
Hi,
I am travelling in S-12 (on 23-DEC-2022) compartment of Train No 12689; There is no presence of RPF and Ticket Examiner was also not available. With all the festive holidays this train is running full.
Toilets were occupied by Homosexuals and women in the compartment are not able to use them. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. Kindly help us travel safe.
I am surprised to find such a scenario in Southern Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful.Thanks!
Lost or missed my wallet in train.
I have lost my wallet during journey. In wallet my documents are there, along with money and train ticket.
Please help me to find out my wallet. All the important docs are there inside the purse.
Thank you
Hk Gour.
BED ROLL
Sir... i am travelling with 14 of my family members from pune to Trivendram in 3AC by train number 16381.
So please let me know bed rolls are supplied there or we have to purchase
Mobile,laptop and light not working
I started my journey from H.Nizammuddin dated 09 Dec 22 with train no. 22634 with coach B1 seat no. 55 but Tilly today morning on 10 Dec 22 ,all the facilities including light,laptop and movie charging not available. I had made a complain also but Nobody came from night to till today.
No Response from TTE or RPF
I have sent two messages , to send RPF or TTE.Train 12703 Falknuma express still at Vizag Junction,S6 compartment full of all unreserved category passenger, toilets ways are blocked, woman and senior citizen unable to move.Still no response for SMS sent to 9717630xxx
I am still hoping someone will come , train just started after 30 mins stay..
Uts ricket refund
The AC train has nt and it is nt allowing to cancel the ticket as the train time has passed. I am nt able to cancel the ticket and the person seating at the counter said it cant be done as the time has passed. It is nt fair as the train has not arrived.
Charging point not working
Hii dear,
I am traveling in train no. 02570 NDLS to GKP and seat no. is S3 56 and charging point is not working please have a look in to this matter,
Regards,
Santosh kumar
Unreserved peoples in reserved coach
Hi,
I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.
There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.
I am sure the train is still with the same number of passengers as most of their destination is final point.
Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.
Regards,
Nikhil
Unreserved peoples in reserved coach
Hi,
I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.
There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.
I am sure the train is still with the same number of passengers as most of their destination is final point.
Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.
Regards,
Nikhil
UTS
Very Good Morning
I have Seasonal Pass From Bokaro Steel City To Ranchi. When i go for renew that ticket they told me to go and renew it through ATVM machine.
When I complete all process and also complete payment. I get blank Tickets.
And Then i go to counter and told then my problem. They answer me that i am not able to help you. Due to which, I am facing lots of problem.Please help me.
Ac not working in 3'rd AC coach
I'm travelling in 19325, AC isn't working in the coach B6.. this is not excepted, since i got in train AC NOT COOLING THE COUCH AS I PAID FOR AC COACH AND YOU CHARGED FOR AC SERVICES BUT AC COOLING IS BAD AS Hot coach is smelling also no blanket provided by the guy he said blanket is over i have to check the availability. This is also bad experience because as per guidline they have to provide blanket to each and everyone after resume the servics Kindly check immediately and resolve...
ABOUT LATE ARRIVAL OF KRISHNA EXPRESS
DAILY ADILABAD TO TIRUPATI TRAIN KRISHNA EXPRESS IS RUNNING LATE.WE HAVE BOOKED ACCOMDATION IN TIRUPATI.ITS BECOMING PROBLEM BY LATE OF TRAIN.PLZ LOOK INTO THE MATTER OF RUNNING KRISHNA EXPRESS ON TIME
Unreserved passengers in reserved
Hi,
I was travelling in Train#22669 ERS PNBE EXP on 2-Oct-2022. I had reservation in SL5 coach from Nellore.
I had tough time to get into coach while the train stopped in Nellore. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.
There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.
I am sure the train is still with the same number of passengers as most of their destination is final point.
Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.
Regards,
Shyam
In Sleeper class general ticket caring person are traveling
Sleeper class travelers are facing problem, because of general ticket person are traveling in sleeper class , ticket collector is also helpless in this situation, we argue with TC but he has told us that you have give complaint against them in online portal ,we are requesting u to take care of thos traveler who are traveling without sleeper class ticket,they should be published as soon as possible,and plz don't make sleeper class has a general class , India railway
Issue of transgender behaviour
This was an unacceptable behavior from Indian Railways,
Please strictly action for transgender he is wrong comments passed and misbehaving for my family,
Nd im nt givens money for transgender then he is abbuse for my family so please strictly action fr her
Train no 11061
Train name jaynagar exp
Date 21st September 2022
Complaint abt AC not working in train
I'm travelling in 17488, AC isn't working in the coach B6.. it's the second time since we got in train. Kindly check immediately and resolve...
Ac not working.
My train no-15065
Gkp panvel express
Coach no.- B-4
Journey date - 21/08/2022
AC is not working please help urgently.
No water in S5 17225 , toilet
No water in S5 17225 , toilet
Lien and bed roll
Sir,
I am traveling in tutari express tonight ,are you provide bed rolls or not ?
Kaushik bhatt
Charging point not working
S2,77 charging point not working
Water leakage from roof
There is huge water leaked from roof in 18237.
Need to repair immediately. because we are unable to sit in seats. all three seats affect due to this issue. need your valuable response ASAP ... my PNR number is XX05412100. please clear this ASAP.
money refund
i cut my ticket 26/05/2022 in irctc official website in RAC but i cancel my ticket before 2 day but my money not to be deposit orginal payment mode so plzz i request fastly add my money in paytm account
thank you
linen not provided
travelling by 20805 on 17th may . i received a sms by irctc that in your train bedding linen is started . so i didnt carry the same . but while travelling i come to know that it is not available .. so annoyed by train service .. if they not yet started then why they send sms . i will carry it by myself . without bedding it is so difficult to travel .. too worst experience
Fans in Bogie are not working
Fans in Coach NO S4 Train NO 12940 are not working.
It's very time. Please start the fans immediately.
Need a chance of rail root
Raja rani express
We need the normal railway root from Nilambur road NiL to Thiruvananthapuram Central TVC almost more than 1000 passenger use that train now you have changed that to bloody deadend kochuveli conjunsted area without any bus or other fecilities,so we need that old rail root please change that or make a survey of that train need by that passengers and make a desition
Electricity releated problem
TRAIN No. 18237 chattisgarh express S5 seat no .3 and 6 charging point is not working. Please solve the problem.
Seat Occupied illegally by Other Passengers in GODAN EXPRE
Some Passenger have misbehaved with Female passenger in Train and not allowing them to sit instead of having their reservation, Train No. & Name : 11056/GODAN EXPRESS
Departed from Nashik Road (NK) at around 11:10am today 28th Feb'21
Seat No : D1 (92 to 97)
Called Police there but Even RPF has not done any effort to tell them anything
Take urgent action
Unreserved passenger not letting a girl sit in her reserved seat
2 passengers in train number 22664 seat number 63 of coach s6 havung an rac ticket not letting a girl sit on her confirmed seat 64 and making new rules and quarreling with the passengers all around and making a train whole mess.
Request @railmindia to take an action at this immediately since the girl is in trouble and cannot move due to her knee pain
Charging Point
Train No 22222 Rajdhani Exp. Seat No B7-33,34,34 Charging is not working
Electricity repair
Dear Sir,
Train main charging point kharab hai. Or phone main charge nahi hai. Train no. 12397 Mahabodhi Express B1 63
Seat Occupied from Other person Bag
Dear sir
Me Ankleshwar se Amalner 02655 coach no D1 me apni seat par baithane aaya, par do logone unka bag mere Seat ke pass rakha hai aur mere kahne ke baad bhi bag utha nahi rahe hai, Bag uthane ke liye bola to bhi baat ko Ignore kar rahe hai. Mujhe Train me Baithe huye 30 minutes Ho gaye hai aur koi TC bhi nahi aaya abhi tak,
Please do the needful, This very poor service in Reservation Faculty. This is not Acceptable.
Please look in to this matter ASAP.
Behaviour of TC
In 2021 some rude and samless people worked i. Indian railway i am travelling from jablpur to delhi by train No:-02126
I said to Tc please send cleaner to clean bathroom area and rudly said why i am say this my not duty and do agrue with me and said if you are one father son then you do anything against me and he said proudly . Kindly take action against tc of 02127
Ticket Cancelletion Issue
I have booked an E-ticket and on the day of journey, I was required to cancel the ticket on same day, but due to technical failure in IRCTC website could not get it cancelled. How will I get the refund of the ticket. Will anyone of you guide me, please.
People traveling reservation compartment without proper tickets
People occupied the reservation compartment without proper reservation, the train is crowded especially S5 train no 06250 dated 11-07-2021. I am traveling from BHP to KCG
Passanger traveling with general tickets in sleeper class
I am traveling from HDN TO RNC HERE PASSENGER ARE TRAVELING WITH GENERAL TICKET IN SLEEPER CLASS COACH NO S3
For further keep it confidential as i am travelling with my family train no 18312
Complain for not receiving bike
I have booked my bike (Bullet 350 ES) PB65AY2794 from UMB to LKO. The date of booking was 9/11/2020. But till now I have not received and even not got information regarding the same.
Refund money
Call now
Ticket
Mera name Anil hai Mai ticket wetting nikala that confirm nahi ho pata hai
Bad me tatcaal nikala fell hogya rupaya wapas nahi aaya hai help mi